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HGU New York

306 US$

/nat

Gennemsnit for oktober

HGU New York - Image 1

HGU New York - Værelse

HGU New York - Værelse

HGU New York - Badeværelse

HGU New York - Concierge-skranke

Priser på HGU New York

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306 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På HGU New York ligger prisen pr. nat i gennemsnit på 141 US$ i den billigste måned (januar) og 424 US$ i den dyreste måned (september), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på HGU New York pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	141 US$
februar	149 US$
marts	204 US$
april	250 US$
maj	287 US$
juni	311 US$
juli	254 US$
august	185 US$
september	424 US$
oktober	306 US$
november	255 US$
december	404 US$

Dyrest: september (ca. 424 US$)

Billigst: januar (ca. 141 US$)

Om dette overnatningssted

Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og pejs i lobbyen.

Parkering
Ikkerygerværelser
Overvåget parkering
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks

Lokation

34 East 32nd Street, Midtown East, New York (og omegn), New York, USA

5th Avenue (0.2 mil)

Empire State Building (0.2 mil)

Madison Square Park (0.3 mil)

Herald Square (0.4 mil)

Macy's (0.4 mil)

Flatiron-bygningen (0.6 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

7

Standardværelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

120 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

7

Deluxe-værelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

220 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

4

Suite - 1 kingsize-seng med sovesofa

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

6

Deluxe-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

260 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

5

Standardværelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

240 ft²

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

Gæsteanmeldelser af HGU New York

8.1

Meget god

Baseret på 1.589 verificerede anmeldelser

Hvem overnatter her?

Business

20%

Par

46%

Familie

16%

Gruppe

9%

Solorejsende

7%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Gennemgang af anmeldelser af HGU New York roser hotellets centrale beliggenhed i nærheden af metrostationer og seværdigheder, venligt personale og generelt rene og hyggelige værelser, mens gæster bemærker kompakte værelsesstørrelser, begrænset naturligt lys i nogle værelser og lejlighedsvis støj fra gaden eller bygningen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Gennemgang af anmeldelser af HGU New York roser hotellets centrale beliggenhed i nærheden af metrostationer og seværdigheder, venligt personale og generelt rene og hyggelige værelser, mens gæster bemærker kompakte værelsesstørrelser, begrænset naturligt lys i nogle værelser og lejlighedsvis støj fra gaden eller bygningen.

Faciliteterne er beskedne: en praktisk lobbycafé og en tagterrasse/bar, der er sæsonbetonet eller lejlighedsvis lukket, nævnes, med få ekstra tjenester og ingen elkedler eller kaffe på mange værelser. Flere gæster nævner spærrede beløb eller ekstra gebyrer og varierende kommunikation angående depositum, samt spredte vedligeholdelsesproblemer som HVAC- eller VVS-problemer. Sengene beskrives bredt som komfortable. Forvent et kompakt boutique-ophold med basale faciliteter og de kompromiser, der følger med en ældre bygning.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Faciliteterne er begrænsede. Gæster bemærker en lobbycafé og en tagterrasse eller bar, der kan være sæsonbestemt eller lukket på bestemte tidspunkter, begrænsede ekstra tjenester, ekstern parkering, der kan være langsom, og lejlighedsvise omtaler af adgang til et fitnesscenter.

Relaterede gæsteanmeldelser

10

Melody

9. nov. 2025

·

Overnattede 5 nætter

Clean and cozy room, friendly staff and a convenient location nearby the subway lines. Sweet exterior and a nice rooftop patio with views of the Empire State Building.

Clean and cozy room, friendly staff and a convenient location nearby the subway lines. Sweet exterior and a nice rooftop patio with views of the Empire State Building.

8

Gabriel

24. jun. 2025

·

Overnattede 5 nætter

Great room , although a little small. Building amenities are good considering there is a gym use that is included.

Great room , although a little small. Building amenities are good considering there is a gym use that is included.

8

Catherine

17. jul. 2024

·

Overnattede 1 nat

It is an historic building that is well maintained and updated. Rooms are small but it is NYC and an older building which is status quo. It takes forever to get a car from the valet. The valet ticket says to allow 40 minutes. We didn't notice that at first and was late getting to our venue.

It is an historic building that is well maintained and updated. Rooms are small but it is NYC and an older building which is status quo. It takes forever to get a car from the valet. The valet ticket says to allow 40 minutes. We didn't notice that at first and was late getting to our venue.

2

Colleen

5. maj 2025

·

Overnattede 3 nætter

The HGU was really disappointing. Very few basic expectations for a hotel were met, and the amenities for which I specifically booked were not available. The restaurant had just closed (permanently under new management) and the terrace was not open for the duration of our stay, despite it being gorgeous weather all three days. It seems it is only open seasonally, with that description being very subjective. None of the rooms have luggage racks, and despite asking several times I never received one. They also did not offer wine glasses when asked. Lastly, the air conditioner in our room was extremely loud to where we couldn't leave it on overnight, then had the issue of not being able to open windows for cooler air.

The HGU was really disappointing. Very few basic expectations for a hotel were met, and the amenities for which I specifically booked were not available. The restaurant had just closed (permanently under new management) and the terrace was not open for the duration of our stay, despite it being gorgeous weather all three days. It seems it is only open seasonally, with that description being very subjective. None of the rooms have luggage racks, and despite asking several times I never received one. They also did not offer wine glasses when asked. Lastly, the air conditioner in our room was extremely loud to where we couldn't leave it on overnight, then had the issue of not being able to open windows for cooler air.

8

Shehzad

30. jun. 2024

·

Overnattede 1 nat

Great location. Decent sized rooms and bathrooms, clean and modern furnishings, with all the necessary amenities including a fridge. Thankful for the umbrella in the closet because it started raining and I didn’t bring one myself. Staff were pleasant and friendly. Minor issues: low shower pressure, and inconvenient valet as it is not on site, so I had to wait 30mins in my car double parked on a narrow street while I waited for someone to arrive from the parking garage. Tip: if utilizing valet, call the hotel 30-40mins ahead of arrival so they can arrange for a garage attendant to be present at the hotel.

Great location. Decent sized rooms and bathrooms, clean and modern furnishings, with all the necessary amenities including a fridge. Thankful for the umbrella in the closet because it started raining and I didn’t bring one myself. Staff were pleasant and friendly. Minor issues: low shower pressure, and inconvenient valet as it is not on site, so I had to wait 30mins in my car double parked on a narrow street while I waited for someone to arrive from the parking garage. Tip: if utilizing valet, call the hotel 30-40mins ahead of arrival so they can arrange for a garage attendant to be present at the hotel.

10

Samantha

3. jul. 2025

·

Overnattede 3 nætter

This hotel was in a great location and had a wonderful rooftop. Our room was also cleaned every day of our stay, which is greatly appreciated and not always the case at hotels in New York. We had a wonderful stay here and would definitely stay again!

This hotel was in a great location and had a wonderful rooftop. Our room was also cleaned every day of our stay, which is greatly appreciated and not always the case at hotels in New York. We had a wonderful stay here and would definitely stay again!

8

Michelle

26. aug. 2025

·

Overnattede 4 nætter

Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.

Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.

6

Martha

26. maj 2023

·

Overnattede 4 nætter

This hotel is fine, but nothing outstanding or memorable. Our room had a tiny window the looked out on an airshaft filled with scaffolding (workers mobilized around 9 am, so at least it didn't wake us up). Room was clean, but small. The 1st floor bar on site was never open -- we were there Wednesday through Sunday. No coffee maker in the room and you have to pay for coffee in a large thermos in the lobby. The first floor does have a nice living room area off to the side with some nice art on the walls. They have a roof deck that was inviting, but was closed for a private event the one evening we wanted to try it out.

This hotel is fine, but nothing outstanding or memorable. Our room had a tiny window the looked out on an airshaft filled with scaffolding (workers mobilized around 9 am, so at least it didn't wake us up). Room was clean, but small. The 1st floor bar on site was never open -- we were there Wednesday through Sunday. No coffee maker in the room and you have to pay for coffee in a large thermos in the lobby. The first floor does have a nice living room area off to the side with some nice art on the walls. They have a roof deck that was inviting, but was closed for a private event the one evening we wanted to try it out.

10

Grace

3. jul. 2023

·

Loved the HGU Hotel. The rooms are a bit small, but you expect this in NYC! Loved the rooftop terrace/bar. Handy having a cafe in the lobby. Location is great. We would return.

Loved the HGU Hotel. The rooms are a bit small, but you expect this in NYC! Loved the rooftop terrace/bar. Handy having a cafe in the lobby. Location is great. We would return.

8

Brandi

20. jul. 2025

·

Overnattede 3 nætter

Nice hotel. Be prepared to pay 300.00 in incidentals. Very few amenities but there is a coffee shop and lounge area by the lobby. Safe area for walking.

Nice hotel. Be prepared to pay 300.00 in incidentals. Very few amenities but there is a coffee shop and lounge area by the lobby. Safe area for walking.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

De fleste gæster finder værelser og fællesarealer rene, og værdsætter regelmæssig rengøring. Nogle rapporterer problemer som lugt eller skimmel i badeværelser og lejlighedsvis slitage.

Relaterede gæsteanmeldelser

10

cindy

4. jan. 2023

·

Overnattede 19.360 nætter

The check in process was quick, staff was very friendly and professional. The rooms are very small, our bathroom roof had mold.

The check in process was quick, staff was very friendly and professional. The rooms are very small, our bathroom roof had mold.

8

Evelyn

25. jul. 2024

·

Overnattede 1 nat

The property was nice and clean. But our room smell like a dirty dog.

The property was nice and clean. But our room smell like a dirty dog.

10

Andy del Sol

13. okt. 2025

·

Overnattede 7 nætter

The bed was hugeee and the room would be cleaned everyday which was greattt!! Staff were great and location was perfectttt!!

The bed was hugeee and the room would be cleaned everyday which was greattt!! Staff were great and location was perfectttt!!

10

Theodora

1. apr. 2024

·

Overnattede 1 nat

Lovely boutique hotel. Very clean and pleasant and accommodating staff. Perfect location between grand central station and penn station.

Lovely boutique hotel. Very clean and pleasant and accommodating staff. Perfect location between grand central station and penn station.

10

Fred-Ingvar J.

12. nov. 2025

·

Overnattede 8 nætter

Very clean and cozy room. Fantastic staff. Will stay here again.

Very clean and cozy room. Fantastic staff. Will stay here again.

10

Samantha

3. jul. 2025

·

Overnattede 3 nætter

This hotel was in a great location and had a wonderful rooftop. Our room was also cleaned every day of our stay, which is greatly appreciated and not always the case at hotels in New York. We had a wonderful stay here and would definitely stay again!

This hotel was in a great location and had a wonderful rooftop. Our room was also cleaned every day of our stay, which is greatly appreciated and not always the case at hotels in New York. We had a wonderful stay here and would definitely stay again!

2

Andrew

4. feb. 2023

·

DO NOT STAY HERE!!!! Had mold all over the walls when you walk in room and cabinets and a bad leak right above the room entrance. Refused to do anything about it declined me a room change until 2 hours of of trying to deal with it and lied about entire experience. Most useless hotel stay at hotel hendricks it is MUCH nicer and cleaner and better staff. Worst staff here all had a horrible attitude.

DO NOT STAY HERE!!!! Had mold all over the walls when you walk in room and cabinets and a bad leak right above the room entrance. Refused to do anything about it declined me a room change until 2 hours of of trying to deal with it and lied about entire experience. Most useless hotel stay at hotel hendricks it is MUCH nicer and cleaner and better staff. Worst staff here all had a horrible attitude.

2

Raghubar

27. jul. 2025

·

Overnattede 1 nat

Bathroom was not clean, and was not flushing. Maintenance didn’t come to fix it for hours.

Bathroom was not clean, and was not flushing. Maintenance didn’t come to fix it for hours.

10

Sophy

1. apr. 2024

·

Overnattede 1 nat

This was very clean, safe and the room was a decent size. Comfy bed and all amenities in the room. Very convenient for Penn Station.

This was very clean, safe and the room was a decent size. Comfy bed and all amenities in the room. Very convenient for Penn Station.

6

YoungHee

28. aug. 2023

·

Overnattede 1 nat

Poor property condition. Water didn’t drain in the tube and shower head had mold in it. Black mold was around tube as well. Floor had damaged parts.

Poor property condition. Water didn’t drain in the tube and shower head had mold in it. Black mold was around tube as well. Floor had damaged parts.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt små, med meget komfortable senge; udsigten vender ofte mod indvendige skakter eller murvægge, hvilket giver begrænset dagslys. Støjniveauet varierer fra værelse til værelse (gade, VVS eller mekaniske lyde), og et par gæster har rapporteret upålidelig Wi-Fi.

Relaterede gæsteanmeldelser

8

Madalena

27. maj 2024

·

Overnattede 1 nat

Everything was great, loved the room. The only thing I didn't like was the window just looked into a little alley so the room was very dark, but for one night we didn't mind.

Everything was great, loved the room. The only thing I didn't like was the window just looked into a little alley so the room was very dark, but for one night we didn't mind.

8

Lisa

23. okt. 2025

·

Overnattede 3 nætter

We loved the hotel. Staff was friendly and helpful and room was clean. Our room faced the street and there was a lot of construction type noise every night between 3 and 5 am. So I would ask for a room that does not face the street if you are a light sleeper.

We loved the hotel. Staff was friendly and helpful and room was clean. Our room faced the street and there was a lot of construction type noise every night between 3 and 5 am. So I would ask for a room that does not face the street if you are a light sleeper.

6

Daniel

13. jun. 2023

·

Overnattede 4 nætter

Good service, nice members of staff, clean hotel. There is a humming around the whole hotel especially on the rooms facing a little courtyard. I contacted the hotel several times in advance asking for a very quiet room with no humming noises to no avail, I was given a room facing a courtyard from where it came a very annoying noise from the ventilation system, I guess. No change was possible, so, I had 4 restless nights. I had a couple of important online meetings on Monday morning and I noticed during the weekend that the wifi was patchy at the best, and on Monday it was simply out of order. I had the whole impression this is the rule in this hotel, so if you need a good internet connection for any reasons, you will not have it in this hotel. Rooms are very small, I had a 'deluxe' one with no coffee machine, no bathrobe, no complimentary water; I wonder how it would be a 'standard' room. All the rest ok. Excellent location.

Good service, nice members of staff, clean hotel. There is a humming around the whole hotel especially on the rooms facing a little courtyard. I contacted the hotel several times in advance asking for a very quiet room with no humming noises to no avail, I was given a room facing a courtyard from where it came a very annoying noise from the ventilation system, I guess. No change was possible, so, I had 4 restless nights. I had a couple of important online meetings on Monday morning and I noticed during the weekend that the wifi was patchy at the best, and on Monday it was simply out of order. I had the whole impression this is the rule in this hotel, so if you need a good internet connection for any reasons, you will not have it in this hotel. Rooms are very small, I had a 'deluxe' one with no coffee machine, no bathrobe, no complimentary water; I wonder how it would be a 'standard' room. All the rest ok. Excellent location.

8

Andrea

7. jul. 2024

·

Overnattede 8 nætter

The room was quite small, but it’s Manhattan so it’s to be expected. Make sure to ask for a city view unless you want to stare at a brick wall. Location is great, and the staff is very friendly/helpful. Overall I had a good experience and would recommend.

The room was quite small, but it’s Manhattan so it’s to be expected. Make sure to ask for a city view unless you want to stare at a brick wall. Location is great, and the staff is very friendly/helpful. Overall I had a good experience and would recommend.

10

Nadia

3. aug. 2025

·

Overnattede 1 nat

I really enjoyed my stay at this hotel. It's a small property with not too many guests, which makes it feel very peaceful. Many of the rooms have windows facing the inside of the building, so it's wonderfully quiet. The staff were extremely kind and even allowed us to check in earlier than scheduled since our room was already ready. There's also a café in the lobby that opens very early, which was perfect for starting the day. The location is perfect - close to everything, yet still quiet and relaxing.

I really enjoyed my stay at this hotel. It's a small property with not too many guests, which makes it feel very peaceful. Many of the rooms have windows facing the inside of the building, so it's wonderfully quiet. The staff were extremely kind and even allowed us to check in earlier than scheduled since our room was already ready. There's also a café in the lobby that opens very early, which was perfect for starting the day. The location is perfect - close to everything, yet still quiet and relaxing.

8

Sahil

5. sep. 2025

·

Overnattede 4 nætter

Summary: A decent choice if location is of highest priority else I would prefer a Marriott or any other chain hotel in FiDi if similarly priced. Good: Location | Clean | Comfortable | Really good everyday room cleaning | King bed was nice and comfortable Bad: Too small rooms | Hotel is too small without any amenities | Mosquitos if you open windows as there are no wire mesh | no source of fresh air as the windows open to some internal alley that does not seemed to be cleaned for ages | Closet smells from lack of any air circulation

Summary: A decent choice if location is of highest priority else I would prefer a Marriott or any other chain hotel in FiDi if similarly priced. Good: Location | Clean | Comfortable | Really good everyday room cleaning | King bed was nice and comfortable Bad: Too small rooms | Hotel is too small without any amenities | Mosquitos if you open windows as there are no wire mesh | no source of fresh air as the windows open to some internal alley that does not seemed to be cleaned for ages | Closet smells from lack of any air circulation

10

Meilany

21. aug. 2025

·

Overnattede 6 nætter

Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.

Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.

10

Philip

25. jan. 2024

·

Overnattede 4 nætter

The rooms are small but the king size bed was super comfortable. The staff provided great service, including the cafe and bar. The location is great to access midtown and multiple subway lines. Great value for money.

The rooms are small but the king size bed was super comfortable. The staff provided great service, including the cafe and bar. The location is great to access midtown and multiple subway lines. Great value for money.

4

Allen

16. maj 2023

·

Overnattede 4 nætter

We checked in on Thursday 5/11/2023 which was very good part of our package was free WiFi in the room we were given the password for the WiFi and for our whole stay we could not get the WiFi and we did let the front desk know a couple of days during our stay and when we checked out and all they could do is sat they are sorry. Also there was no mention that the hotel was having construction done so when we opened the window blinds we would see building scalping. Also they moved the restaurant to a smaller area ,which was not the most comfortable place to eat and sit very small tables.This was our fourth time we stayed .The last three times we had a very nice stay, this stay was very disappointing.

We checked in on Thursday 5/11/2023 which was very good part of our package was free WiFi in the room we were given the password for the WiFi and for our whole stay we could not get the WiFi and we did let the front desk know a couple of days during our stay and when we checked out and all they could do is sat they are sorry. Also there was no mention that the hotel was having construction done so when we opened the window blinds we would see building scalping. Also they moved the restaurant to a smaller area ,which was not the most comfortable place to eat and sit very small tables.This was our fourth time we stayed .The last three times we had a very nice stay, this stay was very disappointing.

6

Jill

13. okt. 2025

·

Overnattede 3 nætter

The room was clean, the bed comfortable. But there was one small window overlooking the internal airshaft. I had to look way up to see the sky. It was not a good value for the price.

The room was clean, the bed comfortable. But there was one small window overlooking the internal airshaft. I had to look way up to see the sky. It was not a good value for the price.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen beskrives bredt som venlig og hjælpsom, med personale, der hjælper med tidlig check-in, bagage, taxaer og små ønsker. Nogle nævner dårlig kommunikation om depositum/gebyrer, forsinkede svar eller langsom løsning af vedligeholdelsesproblemer.

Relaterede gæsteanmeldelser

2

Dawn

20. aug. 2025

·

Overnattede 1 nat

They overcharged the card they demanded at check in. they said there would just be a 200 dollar hold on the card but they ran it with the extra charge. Then they ran the extra charge again, Then they charged us for a robe that was left on the hook in the bathroom.

They overcharged the card they demanded at check in. they said there would just be a 200 dollar hold on the card but they ran it with the extra charge. Then they ran the extra charge again, Then they charged us for a robe that was left on the hook in the bathroom.

10

Austin

2. sep. 2025

·

Overnattede 2 nætter

Great location and helpful staff.

Great location and helpful staff.

10

Michelle

23. nov. 2025

·

Overnattede 3 nætter

Cozy, convenient, great staff!

Cozy, convenient, great staff!

2

Wing Ki

18. jun. 2024

·

Overnattede 2 nætter

!!!Red flags!!!! Stayed in this hotel from 1Jun to 3Jun. And they hold on 100usd deposit while checking in. However, the deposit is still not released (today is 18June). Tried to contact Expedia a few times, and they said the hotel confirmed the deposit has been released. But obviously not, as I can check with my bank. I tried to contact my bank for a dispute, and they request the proof of the confirmation of releasing my deposit. So I emailed the hotel a few times, even with expedia app online chat. !!! However, the hotel never reply and disappeared! I'm not in the US and cannot call them directly. Thus, Expedia tried to call them twice. The first time they said its been released. The second time is unreachable. Still no proof until today. I've been using Expedia for more than ten years and this is the first time ever I've to chase for deposit and begging for a reply from the hotel. Really disappointed that Expedia works with this type of hotel. Guys!! It's $100!!! Don't trust this hotel and please look for another hotel in new york! Worse hotel experience ever.

!!!Red flags!!!! Stayed in this hotel from 1Jun to 3Jun. And they hold on 100usd deposit while checking in. However, the deposit is still not released (today is 18June). Tried to contact Expedia a few times, and they said the hotel confirmed the deposit has been released. But obviously not, as I can check with my bank. I tried to contact my bank for a dispute, and they request the proof of the confirmation of releasing my deposit. So I emailed the hotel a few times, even with expedia app online chat. !!! However, the hotel never reply and disappeared! I'm not in the US and cannot call them directly. Thus, Expedia tried to call them twice. The first time they said its been released. The second time is unreachable. Still no proof until today. I've been using Expedia for more than ten years and this is the first time ever I've to chase for deposit and begging for a reply from the hotel. Really disappointed that Expedia works with this type of hotel. Guys!! It's $100!!! Don't trust this hotel and please look for another hotel in new york! Worse hotel experience ever.

10

Mallory

9. nov. 2023

·

Overnattede 5 nætter

We had a wonderful stay at the HGU for the NYC Marathon! It's a fantastic location, central to so many things but also very easy to take the subway or hail a cab from the major surrounding streets. The staff here were absolutely lovely! They went above and beyond to help us with holding our bags until check in/after check out, ordering cabs as needed, and immediately resolving a broken fridge and low AC fan. In general they were just incredibly kind and helpful. The rooms are very small (typical for Manhattan) and felt a little stuffy due to that, but nothing uncomfortable. Even the mini-bar prices were super fair for NYC. I would absolutely book them again!

We had a wonderful stay at the HGU for the NYC Marathon! It's a fantastic location, central to so many things but also very easy to take the subway or hail a cab from the major surrounding streets. The staff here were absolutely lovely! They went above and beyond to help us with holding our bags until check in/after check out, ordering cabs as needed, and immediately resolving a broken fridge and low AC fan. In general they were just incredibly kind and helpful. The rooms are very small (typical for Manhattan) and felt a little stuffy due to that, but nothing uncomfortable. Even the mini-bar prices were super fair for NYC. I would absolutely book them again!

10

Samantha

9. aug. 2025

·

Overnattede 3 nætter

Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!

Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!

10

Fred-Ingvar J.

12. nov. 2025

·

Overnattede 8 nætter

Very clean and cozy room. Fantastic staff. Will stay here again.

Very clean and cozy room. Fantastic staff. Will stay here again.

6

Zahra

16. jul. 2025

·

Overnattede 4 nætter

The first night was not great, the smoke detector emitted a high pitched noise every 20 seconds through the night, disturbing our sleep. Unfortunately there were no other rooms for us to be put in for the night and I have tried to get a refund for that night however, my emails are not being answered. The rest of the stay was decent, once the smoke detector battery had been fixed. The staff were friendly however, only the general manager could issue my refund and she is not replying back to me.

The first night was not great, the smoke detector emitted a high pitched noise every 20 seconds through the night, disturbing our sleep. Unfortunately there were no other rooms for us to be put in for the night and I have tried to get a refund for that night however, my emails are not being answered. The rest of the stay was decent, once the smoke detector battery had been fixed. The staff were friendly however, only the general manager could issue my refund and she is not replying back to me.

8

Ion

22. mar. 2025

·

Overnattede 4 nætter

I’m a tea person and drink tea day and night, so when I found out there is no tea kettle I panicked, fortunately when I went to front desk the staff promptly said they could provide one and delivered to my room within minutes. The service and the tea kettle made the staying an enjoyable experience.

I’m a tea person and drink tea day and night, so when I found out there is no tea kettle I panicked, fortunately when I went to front desk the staff promptly said they could provide one and delivered to my room within minutes. The service and the tea kettle made the staying an enjoyable experience.

10

Raicheal

10. maj 2024

·

Overnattede 5 nætter

The staff were amazing, when we arrived there was an issue with our booking but thankfully Jamal sorted it for us very quickly! Thank you! Location was perfect.

The staff were amazing, when we arrived there was an issue with our booking but thankfully Jamal sorted it for us very quickly! Thank you! Location was perfect.

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Lokation

Meget praktisk beliggenhed i Midtown nær 33rd Street metrostation, Koreatown og Empire State Building; let at nå mange seværdigheder til fods. Nogle bemærker, at området i umiddelbar nærhed kan føles travlt eller mindre pænt.

Relaterede gæsteanmeldelser

10

Jean Marie

21. aug. 2025

·

Overnattede 1 nat

Easy access to midtown/greenwich village/Nomad, etc.

Easy access to midtown/greenwich village/Nomad, etc.

10

Melody

9. nov. 2025

·

Overnattede 5 nætter

Clean and cozy room, friendly staff and a convenient location nearby the subway lines. Sweet exterior and a nice rooftop patio with views of the Empire State Building.

Clean and cozy room, friendly staff and a convenient location nearby the subway lines. Sweet exterior and a nice rooftop patio with views of the Empire State Building.

10

Nadia

3. aug. 2025

·

Overnattede 1 nat

I really enjoyed my stay at this hotel. It's a small property with not too many guests, which makes it feel very peaceful. Many of the rooms have windows facing the inside of the building, so it's wonderfully quiet. The staff were extremely kind and even allowed us to check in earlier than scheduled since our room was already ready. There's also a café in the lobby that opens very early, which was perfect for starting the day. The location is perfect - close to everything, yet still quiet and relaxing.

I really enjoyed my stay at this hotel. It's a small property with not too many guests, which makes it feel very peaceful. Many of the rooms have windows facing the inside of the building, so it's wonderfully quiet. The staff were extremely kind and even allowed us to check in earlier than scheduled since our room was already ready. There's also a café in the lobby that opens very early, which was perfect for starting the day. The location is perfect - close to everything, yet still quiet and relaxing.

8

Paul

30. jul. 2025

·

Overnattede 7 nætter

I chose this hotel from a well travelled family member recommendation. It was without doubt in an excellent location! Entrance to the subway was 100m away and it was a 10 minute walk from Grand Central. Empire State Building was equally a 10 minute walk. The bed was very comfortable and they service you room daily as standard, unlike other local hotels! I was staying for 7 nights and if I had to pick a negative it would be the insistance of a credit/debit card to the tune of $400 on arrival or they would not release the room to me, even though they had been paid through this site a fortnight in advance. I was informed that $200 was for the 'Locally collected mandatory fees/taxes*' on top of the similar amount already paid on purchase. The second $200 on top of the mandatory fees was for the security deposit. Just be sure your card can withstand such a hit on arrival or you may have difficulty. I was informed on leaving that the $200 security deposit would be returned to me via transfer and if it is an international bank account then it could take upwards of 3 weeks. A lovely hotel in a central location.

I chose this hotel from a well travelled family member recommendation. It was without doubt in an excellent location! Entrance to the subway was 100m away and it was a 10 minute walk from Grand Central. Empire State Building was equally a 10 minute walk. The bed was very comfortable and they service you room daily as standard, unlike other local hotels! I was staying for 7 nights and if I had to pick a negative it would be the insistance of a credit/debit card to the tune of $400 on arrival or they would not release the room to me, even though they had been paid through this site a fortnight in advance. I was informed that $200 was for the 'Locally collected mandatory fees/taxes*' on top of the similar amount already paid on purchase. The second $200 on top of the mandatory fees was for the security deposit. Just be sure your card can withstand such a hit on arrival or you may have difficulty. I was informed on leaving that the $200 security deposit would be returned to me via transfer and if it is an international bank account then it could take upwards of 3 weeks. A lovely hotel in a central location.

10

Steven

29. jun. 2025

·

Overnattede 2 nætter

Great location, great surrounding restaurants, subway is really close by as well

Great location, great surrounding restaurants, subway is really close by as well

10

Vincent

6. mar. 2024

·

Overnattede 5 nætter

Super central hotel, clean and quiet. Plenty of cool channels on the TV and 15 min away from times square and plenty of food available around for breakfast. A cafe is located within the hotel which is nice. The hotel feels safe as well. A fridge was available

Super central hotel, clean and quiet. Plenty of cool channels on the TV and 15 min away from times square and plenty of food available around for breakfast. A cafe is located within the hotel which is nice. The hotel feels safe as well. A fridge was available

8

Douglas

1. okt. 2025

·

Overnattede 5 nætter

Convenient location just steps from Subway

Convenient location just steps from Subway

8

Jane

12. okt. 2025

·

Overnattede 3 nætter

Great location. Close to subway stop. European feel. Nice, comfortable lobby. Firmer bed would be nice.

Great location. Close to subway stop. European feel. Nice, comfortable lobby. Firmer bed would be nice.

10

Jeanne

5. jun. 2024

·

Overnattede 7 nætter

Great place in Midtown! Convenient to shopping, subway and everything else. Room was comfortable, clean and well appointed. I’ll stay here again when I return to NYC.

Great place in Midtown! Convenient to shopping, subway and everything else. Room was comfortable, clean and well appointed. I’ll stay here again when I return to NYC.

10

Andrea

10. jan. 2025

·

Overnattede 6 nætter

Wonderful stay- perfect location

Wonderful stay- perfect location

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Spisning

Lobbycaféen er praktisk og roses for kaffe og kager, men kvaliteten og hastigheden af morgenmaden varierer. Restaurantens/barens åbningstider ser ud til at være begrænsede eller sæsonbestemte, og mange værelser mangler kaffe eller elkedler.

Relaterede gæsteanmeldelser

8

Lisa

25. feb. 2024

·

Overnattede 2 nætter

Room was small but king bed comfortable. Wished I could have signed into Netflix on flat screen TV. Not a lot of room to hang long coats. Was afraid I may break one of the bottles of alcohol that were on top of mini fridge in closet. Would be nice to have coffee in the room too.

Room was small but king bed comfortable. Wished I could have signed into Netflix on flat screen TV. Not a lot of room to hang long coats. Was afraid I may break one of the bottles of alcohol that were on top of mini fridge in closet. Would be nice to have coffee in the room too.

10

Tanja

1. jun. 2024

·

Overnattede 5 nætter

A small and very nice hotel, very quiet and it feels coming to an apartment. The bar is nice and the hotel has a small roof bar as well. The beds are very comfortable. The bathroom is a bit older and could be a bit cleaner. The breakfast and the coffee is very good for a reasonable amount. Nice little lobby and great music.

A small and very nice hotel, very quiet and it feels coming to an apartment. The bar is nice and the hotel has a small roof bar as well. The beds are very comfortable. The bathroom is a bit older and could be a bit cleaner. The breakfast and the coffee is very good for a reasonable amount. Nice little lobby and great music.

8

Gina

21. dec. 2022

·

Overnattede 1 nat

HGU is a lovely hotel in a great location. The staff are super nice and helpful. There isn’t a door attendant so for the valet service you park in front of the building and check-in with the front desk and they take car of your car. There is a cafe and restaurant and a very nice lobby. I didn’t end up eating in the hotel because the area has so many great places to eat but I was glad for the option. I only wish the caffe were open the whole morning because it would have been nice to have coffee while I waited for my car in the morning. This is definitely not a self-service amenity kind of hotel so no coffee pots in the room or mini bar. There was a button on the phone for room service but no menu so I couldn’t tell if this was an active service. I did see people getting restaurant delivery services like grub hub. The beds are super comfortable and there was a window seat which was very cute. Will definitely be a nice place to go back to as a couple. For solo travel, I felt well looked after, comfortable, and safe.

HGU is a lovely hotel in a great location. The staff are super nice and helpful. There isn’t a door attendant so for the valet service you park in front of the building and check-in with the front desk and they take car of your car. There is a cafe and restaurant and a very nice lobby. I didn’t end up eating in the hotel because the area has so many great places to eat but I was glad for the option. I only wish the caffe were open the whole morning because it would have been nice to have coffee while I waited for my car in the morning. This is definitely not a self-service amenity kind of hotel so no coffee pots in the room or mini bar. There was a button on the phone for room service but no menu so I couldn’t tell if this was an active service. I did see people getting restaurant delivery services like grub hub. The beds are super comfortable and there was a window seat which was very cute. Will definitely be a nice place to go back to as a couple. For solo travel, I felt well looked after, comfortable, and safe.

10

Samantha

9. aug. 2025

·

Overnattede 3 nætter

Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!

Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!

8

Laura

27. apr. 2023

·

Overnattede 4 nætter

It was clean and quiet and was close to NYU Langone. Staff was very friendly and helpful. The room was very small and dark. There was no view outside the window other than another building. The breakfast was not good; the pancakes were dry and tasteless.

It was clean and quiet and was close to NYU Langone. Staff was very friendly and helpful. The room was very small and dark. There was no view outside the window other than another building. The breakfast was not good; the pancakes were dry and tasteless.

8

Michelle

26. aug. 2025

·

Overnattede 4 nætter

Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.

Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.

6

paola

2. dec. 2023

·

Overnattede 4 nætter

Pro: Very good location. Walking distance to midtown. Super comfortable bed and pillows. Cosy common area. Great staff. Cons: Street side rooms are very noisy. Poor window insulation. Standard rooms are on the small size and look a bit worn out. Missing some basics in-room amenities like kettle, tea, coffee, shower caps.

Pro: Very good location. Walking distance to midtown. Super comfortable bed and pillows. Cosy common area. Great staff. Cons: Street side rooms are very noisy. Poor window insulation. Standard rooms are on the small size and look a bit worn out. Missing some basics in-room amenities like kettle, tea, coffee, shower caps.

6

Martha

26. maj 2023

·

Overnattede 4 nætter

This hotel is fine, but nothing outstanding or memorable. Our room had a tiny window the looked out on an airshaft filled with scaffolding (workers mobilized around 9 am, so at least it didn't wake us up). Room was clean, but small. The 1st floor bar on site was never open -- we were there Wednesday through Sunday. No coffee maker in the room and you have to pay for coffee in a large thermos in the lobby. The first floor does have a nice living room area off to the side with some nice art on the walls. They have a roof deck that was inviting, but was closed for a private event the one evening we wanted to try it out.

This hotel is fine, but nothing outstanding or memorable. Our room had a tiny window the looked out on an airshaft filled with scaffolding (workers mobilized around 9 am, so at least it didn't wake us up). Room was clean, but small. The 1st floor bar on site was never open -- we were there Wednesday through Sunday. No coffee maker in the room and you have to pay for coffee in a large thermos in the lobby. The first floor does have a nice living room area off to the side with some nice art on the walls. They have a roof deck that was inviting, but was closed for a private event the one evening we wanted to try it out.

6

Trinity Nguyen

13. jul. 2024

·

Overnattede 7 nætter

old building with very small rooms staff at the onsite cafe are very slow and too busy chatting instead of trying to take orders

old building with very small rooms staff at the onsite cafe are very slow and too busy chatting instead of trying to take orders

10

Robin

30. apr. 2023

·

Overnattede 4 nætter

Loved the cafe! Amazing Lattes with almond milk and fabulous pastries. Also loved hanging out in the lounge filled with leather couches & chairs. Great place to read & write. Rooms had comfy beds and great showers/bathtub. Would definitely stay here again.

Loved the cafe! Amazing Lattes with almond milk and fabulous pastries. Also loved hanging out in the lounge filled with leather couches & chairs. Great place to read & write. Rooms had comfy beds and great showers/bathtub. Would definitely stay here again.

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8

Martin Hjorth

14. apr. 2026

·

Overnattede 6 nætter

Der var begrænset plads og ikke altid varmt vand, når man skulle i bad

Der var begrænset plads og ikke altid varmt vand, når man skulle i bad

8

Linda Aagaard

3. dec. 2024

·

Overnattede 4 nætter

Flott opphold, men veldig lang ventetid med heisen. Kun to heiser i bruk. Min mor sitter i rullestol, så vi kunne ikke bruke trappene. Pluss for oppholdet var nydelig seng, dyne og puter og flott kjøkken. Hyggelig folk i resepsjonen.

Flott opphold, men veldig lang ventetid med heisen. Kun to heiser i bruk. Min mor sitter i rullestol, så vi kunne ikke bruke trappene. Pluss for oppholdet var nydelig seng, dyne og puter og flott kjøkken. Hyggelig folk i resepsjonen.

2

Alexander

10. mar. 2022

·

Overnattede 5 nætter

Elendig service Små værelser. Ingen lys på værelset. Ingen rengøring Ikke mulighed for room service. Rooftop lukket

Elendig service Små værelser. Ingen lys på værelset. Ingen rengøring Ikke mulighed for room service. Rooftop lukket

8

Cassandra

for 3 uger siden

·

Overnattede 5 nætter

Very helpful staff and nice entertainment

Very helpful staff and nice entertainment

2

Viet

for 4 uger siden

·

Overnattede 5 nætter

While staff were mostly helpful, rooms are very small and some rooms are extremely noisy. Had to change rooms twice (despite requesting a quiet room before I arrived). First room was street facing. Extremely loud (request quiet room, if noise is an issue). Second room change has a loud generator which made noise all night. Tried to contact GM, Selina, Completely unresponsive & ignored email. Would not recommend or stay again.

While staff were mostly helpful, rooms are very small and some rooms are extremely noisy. Had to change rooms twice (despite requesting a quiet room before I arrived). First room was street facing. Extremely loud (request quiet room, if noise is an issue). Second room change has a loud generator which made noise all night. Tried to contact GM, Selina, Completely unresponsive & ignored email. Would not recommend or stay again.

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