Name: Aura Hotel Times Square
Address: 120 West 44th Street, Theater District, New York (und Umgebung), New York, USA, New York (und Umgebung), New York, US
Price range: 224 $–1.527 $ per night
Rating: 7.77

Was Gäste sagen

Im Aura Hotel Times Square, das kürzlich renoviert wurde, loben Reisende die unschlagbare Lage am Times Square und die generell sauberen, modernen Zimmer. Es wird jedoch auf kompakte Raumgrößen, begrenzte Annehmlichkeiten und gelegentliche Wartungsprobleme wie schwaches Warmwasser, laute Klimaanlagen und kleine, langsame Aufzüge hingewiesen.

Das Personal wird häufig als freundlich und zuvorkommend beschrieben, obwohl mehrere Gäste von schlechten Interaktionen an der Rezeption und unerwarteten Gebühren für Reiseziele oder Kautionen berichteten. Die Zimmer wirken komfortabel, variieren jedoch in Größe und Lautstärke; Zimmer im Innenbereich sind ruhiger, während Zimmer zur Straße und die Klimaanlage im Zimmer laut sein können. Erwarten Sie eine einfache, zentral gelegene Basis, die sich am besten für Besichtigungen eignet und nicht für umfassende Dienstleistungen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist begrenzt: ein kleiner Fitnessraum und sehr kleine/langsame Aufzüge, ohne Verpflegung vor Ort; in den Zimmern gibt es in der Regel keine Kühlschränke, und die Eis-/Wasserspender sind unzuverlässig. In der Nähe sind gebührenpflichtige Parkplätze und eine Gepäckaufbewahrung verfügbar.

Reinigung

Viele Gäste fanden die Unterkunft und die Zimmer sauber und kürzlich renoviert, aber wiederkehrende Beschwerden beziehen sich auf muffige Gerüche, Haare oder Schmold in den Badezimmern sowie unbeständiges Warmwasser oder geringen Wasserdruck.

Zimmer

Die Zimmer sind kompakt und modern eingerichtet und verfügen über sehr komfortable Betten; Stauraum ist begrenzt und einige Zimmer haben keine Aussicht. Lärm kann ein Problem darstellen (Straßenlärm, dünne Wände und laute oder schwer zu regulierende Klimaanlagen), obwohl Zimmer im Innenbereich ruhiger sind.

Dienstleistung

Der Service ist oft freundlich und hilfsbereit, mit schnellem Check-in und Gepäckaufbewahrung, aber mehrere Bewertungen bemängeln unfreundliche Interaktionen an der Rezeption und überraschende Rechnungen für Reise-/Kurtaxen oder Kautionen sowie gelegentlich langsame Bearbeitung.

Ähnliche Gästebewertungen

4

Lucy

11. Juli 2025

·

Aufenthalt am 3 Nächte

Location is good. Reception staff need training on servicing clients and listening skills. My credit card was charged twice and extra charges were not reversed after numerous attempts to resolve and clarify my concerns on pending charges. When I returned home, I was double charged even after being reassured and seeing on my online account the credits. Two days later the credits disappeared, the double and extra charges remained and were posted. This experience erased an otherwise pleasant stay at a well situated and comfortable room and hotel.

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10

Terrance

13. Aug. 2025

·

Aufenthalt am 2 Nächte

Beautiful decor with ambiance. Relaxing and plush. So clean!! Staff attentive and accommodating.

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10

bel

10. Aug. 2025

·

Aufenthalt am 4 Nächte

This was our best stay in New York to date. The staff were just amazing! Check-in was super fun, Andrew greeted us with a big smile and I joked with him about missing the gym. Super friendly! The big star of the show. Anna! She never lost her smile. Despite having to unexpectedly having to cover two shifts (I pay close attention to details) she smiled the entire time. The next day I greet her and still delightful as the first time we met. I missed the doorman's name but he was friendly..in a mysterious way lol. Seriously, this place is my place to stay while in Mew York City!! There's a cute little shop a few doors down, a deli/convenience store with great breakfast options. Location was great for visiting Times Square and walking down to Central Park. Estuve encantada a tenir gente Latina ayudando me! Clean courteous and professional!! 6/5

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10

leah

20. Nov. 2025

·

Aufenthalt am 1 Nacht

Check in staff were lovely accommodating helpful and kind

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6

Lori

24. Juni 2025

·

Aufenthalt am 2 Nächte

Service at check-in was very lacking. No one was at the desk when I arrived just before 6 pm on a weekday. I guy came to the desk and was very nonchalant. Maybe the women who came to the other side was the regular person. I provided a tax exempt form and he assured me that he entered it into the system. He gave me my keys to a second floor room and when I asked about something on a higher floor, he said they were full and handed me my room key and a voucher for a free drink. Nothing further. That night I saw two charges to my credit card and inquired at the front door as I left for my meetings. The woman at the front desk explained that one charge was for the first night minus taxes and the other was for the second night plus a deposit for incidentals but that all would be resolved when I checked out. My mistake was not revitmy receipt when I checked out. My bill reflected the taxes that should have been removed. Since my stay, I have called several times and cannot get anyone on the line when I indicate I need to speak to the front desk. The phone just rings. I have called no less than 10 times over the past week. I selected reservations once and got someone on the phone. She asked if I tried the front desk and I told her I had several times. I asked for a manager and she told me to call the manager at the number she provided. No one has answered that number the several times I have called and the voicemail is full. I won’t be staying there again.

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2

Jenifer Lee

2. Sept. 2025

·

Aufenthalt am 2 Nächte

The location of this hotel is its biggest strength—it’s right in the middle of everything, which makes it convenient for sightseeing and exploring the city. The room itself was clean and comfortable, which I appreciated. Unfortunately, the positives stop there. At check-in, I was blindsided with hidden fees that were never disclosed in my booking paperwork or upfront through the travel site I used. My invoice stated one amount was due, but the hotel demanded a $150 deposit on the spot. When I asked about it, the woman at the front desk snapped that “every damn hotel has this policy and it is what it is.” Granted, I understand deposits are common, but the way it was handled—without prior communication, in a rude and confrontational manner—was completely unprofessional and left me feeling uncomfortable right from the start. To make matters worse, the service only declined. The front desk staff were consistently rude and dismissive whenever I had questions. I also paid for a late check-out due to a delayed flight, and after the hotel withdrew the money from my bank, they locked me out of my room anyway. I had to go down to the desk to have it fixed, and again, there was no apology—just more attitude. Overall, while the location and cleanliness are decent, the hidden charges, lack of transparency, and flat-out disrespectful customer service ruined the experience. I would not stay here again, and I strongly recommend avoiding this property unless you want to deal with rudeness

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4

KARINA

28. Nov. 2025

·

Aufenthalt am 2 Nächte

Check in- Not friendly, the guys need better costumer service training. Ask a about the parade which I found out is basically in the corner but the guys did not know. There was another lady asking for information and the other guy was rude to her. Long story short. Hire people who actually like costumer service. Train them. The excuse that all New Yorkers are rude is not true. There was construction noise at night and like hammering and drilling which was annoying when you are trying to sleep. There was also noise that sounded like a leak coming from the ceiling into the entry door but no stains or anything. I which i can post the videos. Decided to change hotels for better night sleep and service.

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2

Corinne

27. Juli 2025

·

Aufenthalt am 4 Nächte

Hidden destination fee when I got there. Unfriendly front desk staff. Unapologetic about anything. We had been approved for early check in and upon arrival told us it was overbooked and we couldn’t check in early. So then we had to walk around in our airport clothes for the next 4 hours. Then our room didn’t have ac so she said it was fixed and then we went back up to the room and the whole unit was taken apart and the room was even hotter. Finally, the man at the front desk switched our rooms. Ridiculous for the price. A resort fee and a destination fee was paid so I shouldn’t have had such poor service.

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10

Jennifer

4. Aug. 2025

·

Aufenthalt am 2 Nächte

Amazing location! Lovely rooms! Friendly staff!

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10

Michelle

5. Aug. 2025

·

Aufenthalt am 1 Nacht

Staff was great. Jonathan was extremely helpful.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ausgezeichnete Lage nur wenige Schritte vom Times Square, den Broadway-Theatern und mehreren U-Bahnlinien entfernt. Der unmittelbare Bereich ist geschäftig und kann laut sein; Zimmer mit Blick zum Innenhof sind in der Regel ruhiger.

Gastronomie

Kein Restaurant oder Frühstück vor Ort; einige Gäste erhalten Getränkegutscheine für die Bar nebenan und verlassen sich auf die vielen nahegelegenen Restaurants und Imbisse. Das gesamte kulinarische Erlebnis hängt von den Optionen in der Umgebung ab und nicht vom Hotel.

Monat	Durchschnittspreis
Januar	197 $
Februar	177 $
März	175 $
April	219 $
Mai	266 $
Juni	310 $
Juli	226 $
August	221 $
September	340 $
Oktober	382 $
November	289 $
Dezember	419 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $435	15 $868	16 $705	17 $455	18 $401	19 $418
20 $384	21 $688	22 $1.527	23 $906	24 $504	25 $427	26 $437
27 $224	28 $379	29 $306	30 $368

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $347	2 $412	3 $392
4 $283	5	6 $534	7 $521	8	9 $474	10
11 $312	12 $312	13 $433	14 $467	15	16 $391	17 $474
18 $269	19 $363	20 $480	21 $493	22 $398	23 $432	24 $456
25 $253	26 $372	27 $379	28 $397	29 $429	30 $541	31 $494

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer (Full)

Executive-Zimmer, 1 Queen-Bett, rollstuhlgeeignete Dusche (Accessible)

Deluxe-Zimmer, 1 Queen-Bett

Executive-Zimmer, 1 King-Bett

Superior-Zimmer, 1 Queen-Bett

Penthouse (Suite)

Deluxe-Zimmer, 1 King-Bett

Executive-Zimmer, 1 Queen-Bett, barrierearm, Badewanne

Executive-Zimmer, 1 Queen-Bett

Suite, 1 Schlafzimmer

Deluxe-Doppelzimmer

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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