Chalet mit Grill und Whirlpool | Bergblick

Property needs a major overhaul. Heater was not working in one of the bedrooms. House was DRAFTY--blinds moved in and out as the wind blew. House was COLD. Rodent droppings kept falling from the upper beams in the living room. Cleaning evidently didn't occur prior to our arrival. Dishes/utensils were lacking. Had to buy silverware (even though we were only a party of six) because there weren't enough for our party. Continually contacted vrbo but only received ai generated responses.

The host was welcoming. The house was nice and we enjoyed the hot tub. It was a little dated with items in kitchen. While it would sleep 10, there was not enough silverware for 10. The bottom oven door was off its runners and difficult to close. We found mice droppings in several draws in the bed rooms. The grill did not work and the microwave worked intermittently. We we left and took the garbage out to the dumpster that was located in an enclosed structure and when we opened the door, the dumpster was full and other garbage had been left outside the dumpster but within the enclosure. We took pictures but could not upload.

Everything about the home was great but we were uncomfortably cold the entire stay. One bedrooms heating source was not functioning so we couldn’t even use it. Wish we were informed ahead of time. The windows let it too much cold to stay comfortable. The heating system in the house is terrible for the cold winter months in that area.

It was a beautiful place. It was clean and absolutely great woth clean hot tub and fooz ball table. Unfortunately the weather didnt cooperate somewhat goggy. But our host was great.

Upon checking in we walked in to find 3 hefty bags of dirty linens and 1 hefty bag of garbage sitting inside the front door. After further inspection of the cabin we discovered there were no bath towels, dish towels, wash cloths, start up toiletry kits, toilet paper or paper towels as promised. I immediately called Blue Ridge Realty about the problem. The "message center" lady said she would send a message for someone to call me. After 3 calls to the message center NO ONE EVER CALLED ME. The next morning I called again, NO ONE EVER CALLED ME. That day in the late afternoon some towels and toiletries were delivered. The cabin was freezing cold when we checked in. Housekeeping had left one of the kitchen windows open. THERE IS NO CENTRAL HEAT, only space heaters and 3 or 4 Mini split wall mounted units. We never were able to get the main floor above 65 degrees even while using the fireplace. We had to clean out the fireplace, someone had burned trash in it and there was a melted plastic container stuck to the grate, and we had to buy our own firewood. The butane fire starter stick was out of butane, so we had to purchase one to light the fire. I think the firewood should be provided for free since there is no central heat. The weather got down into single digits. There were only 6 forks and two teaspoons, which wasn't enough for my family. The pans in the kitchen need to be replaced, terrible condition. Cabin has potential, but you can tell it's been neglected.