Sonesta White Plains Downtown

Arroganter, unfreundlicher Check-In, dann eine verstopfte Toilette und zum Ende wurde uns die von Hotels.com als Silver-Vorteil versprochenen 10 Dollar Guthaben pro Person und Tag nicht gewährt, weil man nichts davon wusste. Für mich darum das erste und letzte Mal Sonesta. Schade, denn eigentlich wäre das Haus schön, aber niemand scheint willens, was daraus zu machen.

It’s always a pleasure staying at Sonesta. It’s very conveniently located to all major highways and easy walking distance to shopping and restaurants. Staff is always welcoming and courteous. I would only suggest a couple of items to add Showers need grab bar and a towel hook somewhere close to shower door to reach. The hooks on the back of the bathroom door are too far to reach towel when the door is closed. A bathroom nightlight would also be a good addition.

The hotel is amazing! Great location, very clean room, friendly staff. The food in the restaurant is delicious. The hotel feels modern but very cozy.

Lobby restaurant was great

Clean room and very hospitable staff