Name: Sonesta ES Suites Cincinnati - Sharonville West
Address: 11689 Chester Road, Cincinnati, Ohio, USA, Cincinnati, Ohio, US
Price range: 59 $–114 $ per night
Rating: 7.35

Was Gäste sagen

Im Sonesta ES Suites Cincinnati - Sharonville West loben Gäste die geräumigen, apartmentähnlichen Suiten und die günstige Lage in der Nähe von Autobahnen und Restaurants, aber viele berichten von einer uneinheitlichen Instandhaltung mit Flecken auf den Teppichen, kleinen Reparaturmängeln und einem reduzierten Frühstück, das oft nicht ausreicht.

Mehrere Bewertungen erwähnen Rauchgeruch und Lärm durch nächtliche Aktivitäten, wobei sich einige Gäste auf dem Gelände unwohl fühlen. Der Pool ist oft geschlossen oder schmutzig, und die Richtlinien für Zimmerservice und Wechsel von Handtüchern sind bei kürzeren Aufenthalten begrenzt. Freundliches Personal und ein gutes Preis-Leistungs-Verhältnis werden in vielen Kommentaren erwähnt, aber die Erwartungen sollten moderat und flexibel sein.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen stoßen häufig auf Kritik: Der Pool ist oft geschlossen oder schmutzig, und Waschmaschinen oder die Parkplatzsituation können problematisch sein.

Reinigung

Das Feedback zur Sauberkeit ist uneinheitlich, mit vielen Berichten über Flecken auf den Teppichen, starken Rauchgeruch und Schädlinge wie Ameisen und Kakerlaken, obwohl einige Gäste ihre Zimmer sauber vorfanden.

Ähnliche Gästebewertungen

2

Michael

29. Apr. 2025

·

Aufenthalt am 3 Nächte

The condition of the rooms at this hotel were horrible. I would not recommend that my worst enemy stayed at this location. The pictures in their advertisements were not reflective of the rooms I encountered on my brief visit. I use the word visit because I did not stay at the location. On top of the horrendous cleanliness the room also reeked of smoke. I spent almost $600 more for a three night stay at another hotel during this trip to Cincinnati. I would strongly encourage Josh the new owner to thoroughly evaluate each room and ensure that each one is in acceptable conditions for guests. Worst hotel experience of my life!

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2

Kimberly

30. Juli 2025

·

Aufenthalt am 6 Nächte

The layout of the room is great! We specifically chose it because it had a loft area with separate bathrooms & a kitchen. But it was very dirty on the floor, in the corners, on the curtains & there were several dark hairs remaining on towels & the toilet. We let the front desk know & she gladly offered to show us other units. We looked at 3 or 4 more & they were all in the same condition or worse & smelled awful! So since it was so late & we still hadn’t had dinner, we stayed in our room that night & then told them the next morning that we’d be leaving. The property manager happened to be there at the time & was horrified by the photos we showed him & immediately refunded us in full! We had really wanted it to work out, because the units have a cute, condo type layout, but they need to be thoroughly cleaned & renovated.

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2

Eugenia

28. Juli 2024

·

Aufenthalt am 1 Nacht

PLEASE STAY AWAY! This place is just nasty!! Room had strong cigarette odor, dirty carpet/floors/walls, even our sheets were dirty. Had to call room.service for new sheets. Microwave didnt work and worst of all gnats and little bugs. Just burn the whole hotel down and start over! Please don't stay here. Just don't!!

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2

Shanna

19. Juli 2025

·

Aufenthalt am 2 Nächte

The first room we were given keys to had ants crawling on the bedside table and all of the appliances were pulled out away from the wall and there was a terrible stench in the room, we let the front desk know and they moved us to another room. When we got into the second room there was food left on the window ledge, the bathroom floor was covered with hair, there was hair hanging from hangers on the back of the bathroom door, and there was a comb in the flower vase on the counter. The bathroom couner had some sticky brown substance on it and when wiping it off had a bunch of small hairs on it. When we let the front desk know about this room they said that they would have the manager come talk to us in the morning but there was no place they could move us. Upon waking in the morning and going to use a towel, there were hairs on the "clean" towel. Still no manager had come to the room and so we went to the front desk again and were told yet again that a manager would be sent to the room, never was, and then a friend staying at the same place said that they were told they had to leave the property for letting them know their concerns but the lady said they were "bashing the property" so once again went to see about talking to a manager and we were informed that we were being asked to leave the property and if we did not do so by 2:30 the police would be called. I was assured a full refund would be given however at checkout was told that we would not be refunded for the night.

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2

Shanna

26. Juli 2025

·

Aufenthalt am 3 Nächte

When we arrived at our room there were bugs crawling on the tables and all of the appliances were pulled out from the wall. They got us another room and this one was just ad gross. There was food left in the window sills, hangers with hair hanging off of them on the back of the bathroom door, the bathroom floor had mounds of dirt and hair on it and the counters were sticky, lastly none of the tvs were set up.

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2

Shane

19. Apr. 2025

·

Aufenthalt am 1 Nacht

Property is in shambles, our room despite looking clean ,to find out dirty sheets was placed on bed with what seemed to be a clean comforter, to finding BED BUGS on bed and sheets ,while room also reaked of a heavy smoker which they placed air fresher in to try and mask odor. P.s. we have photos to confirm!

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2

Darrell

27. Juli 2025

·

Aufenthalt am 2 Nächte

I had to deal with bug infectation.

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2

rebecca

29. Sept. 2024

·

Aufenthalt am 2 Nächte

Dirty dirty dirty... the dust, stains on curtains,light fixture and walls in kitchen Were splattered with previous guest drinks, leading to the ants attracted to the dried up pop stains... toilet up in loft not flushing, all the shower curtains need replaced. Exposed electrical outlets and no light outside the door. Made it very hard to see going up the stairs to get in. Never agian, $250 deposit? Oh and the computer area was not accessible to guest? No thanks!

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2

Tracy

27. Aug. 2024

·

Aufenthalt am 3 Nächte

We got to the hotel a little before midnight and there were tons of people outside drinking, smoking, and made me extremely nervous. I had 5 kids I had to hurry inside because of people arguing. Once inside the room, the floors were disgusting and stained with dog poop, among other things. No joke, after taking showers, we walked around in the room and our feet were black and sticky. We had to wear shoes every time after showers. Is was like pulling teeth to get extra towels and when we asked for pans to use the oven, they told us use a glass bowl or something. The ceiling fan was broken and completely filled with dust along with other crap people must have thrown up into it. Lights flickering in the kitchen or just plain not working. Closet doors hanging off, spider webs in corners, and don't get me started on the dishes in the room. We ended up leaving a day early because we were so uncomfortable and it smelled funny. The only good thing was Jennifer who helped us and wasn't rude at all. Thanks so much for all your help.

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4

Angel

3. Nov. 2025

·

Aufenthalt am 2 Nächte

Room smelled bad bed not clean

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Suiten sind geräumig mit vollausgestatteten Küchen und einem wohnlichen Layout, aber die Einrichtung ist veraltet und Gäste berichten von Problemen mit Klimaanlagen, Fernsehern, Schlössern und Lärm von anderen Gästen.

Dienstleistung

Das Personal wird häufig als freundlich und hilfsbereit beschrieben, aber die Reaktionsbereitschaft variiert, wobei es Berichte über unfreundliche Interaktionen, lange Wartezeiten und Schwierigkeiten beim Erhalten von Zimmerservice oder Handtuchwechseln gibt.

Standort

Günstig gelegen in der Nähe von Autobahnen, dem Kongresszentrum und Restaurants in der Umgebung; einige Gäste bemerkten nächtliche Aktivitäten auf dem Gelände, die ihren Komfort beeinträchtigten.

Gastronomie

Das Frühstück ist begrenzt und wird nicht immer ausreichend aufgefüllt, typischerweise mit Müsli, Gebäck oder Waffeln; mehrere Gäste fanden Artikel leer oder nicht verfügbar.

Monat	Durchschnittspreis
Januar	59 $
Februar	64 $
März	73 $
April	82 $
Mai	76 $
Juni	77 $
Juli	84 $
August	82 $
September	73 $
Oktober	77 $
November	70 $
Dezember	62 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $70	10 $70	11 $114	12 $114
13 $64	14 $59	15 $59	16 $59	17 $72	18 $83	19 $88
20 $72	21 $72	22 $59	23 $59	24 $59	25 $72	26 $78
27 $61	28 $59	29 $59	30 $59

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $59	2 $90	3 $98
4 $61	5 $59	6 $59	7 $59	8 $59	9 $72	10 $78
11 $61	12 $59	13 $59	14 $59	15 $59	16 $72	17 $78
18 $61	19 $59	20 $59	21 $59	22 $59	23 $72	24 $78
25 $61	26 $59	27 $59	28 $59	29 $95	30 $95	31 $95

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