Super 8 by Wyndham Mentor/Cleveland Area

La chambre etait propre et le lit confortable. L'hotel aurait bien besoin d'etre raffraichit. Alarme incendie dans la nuit et nous avons du evacuer .. due à une chambre fumeur!!! Ce qui arrive une fois par semaine selon les responsa les de l'hotel. Le dejeuner compris consistait en du gruau, des pommes et des brioches en sachet.

Petit déjeuner très bien. Bon départ pour la journée.

Yes

I asked for a WHEELCHAIR ACCESSIBLE ROOM AND GOT 2 FLIGHTS OF STAIRS, TRUCKS BLOCKING THE ENTRANCE AND NON HANDICAPPED PEOPLE BLOCK THE ENTRANCE AT ALL TIME OF DAY AND NIGHT. THE DISGUSTING OLD MAN BROKE IN MY ROOM WITHOUT WARNING TO KICK US OUT ONE MORNING, AND THE NEXT STARTED CALLING NON STOP BEFORE 8AM TO KICK ME OUT IN THE COLD AND RAIN AGAIN BECAUSE I AM DISABLED AND A VICTIM OF IDENTITY THEFT... Don't worry about the actual drug dealing and prostitution, or TRUCKS BLOCKING THE AMBULANCE BELOW MY WINDOW 2 NIGHTS IN A ROW!!! THANK YOU TO THE ONLY LADY WHO WAS NICE TO ME AND MY FAMILY, BUT I WANT A REFUND AND THE NUMBER FOR SUPER 8 CORPORATE OFFICE. I'M DISABLED AND THAT WAS EMBARRASSING AND ILLEGAL, not to mention LOCKING MY FAMILY OUT IN THE COLD FOR 10 HOURS JUST TO FIND OUT THAT I COULD ACTUALLY PAY, but it isn't easy AFTER MY WALLET WENT MISSING IN MY ROOM!!! REFUND!!!!!!??

HORRIBLE. I WANT TO KNOW WHAT THE REFUND POLICY IS. DOES THE MANAGER USUALLY UNLOCK AND WALK IN THE ROOM AND YELL AT MY WIFE WHO COULD HAVE BEEN NAKED??? IM DISABLED AND IN THE BATHROOM. OBVIOUSLY YOU CAN CALL ONE OF THE 3 PHONE NUMBERS THAT I LEFT OTHER THAN THE ROOM PHONE WHERE MY KIDS WERE SLEEPING. AND MY WALLET WENT MISSING BEFORE HE THREW MY FAMILY OUT IN THE COLD. I'M NOT SURE WHAT CRIMES HE ALL COMMITTED, BUT NONE OF THE HUGE STACK OF CREDIT CARDS THEY APPARENTLY KEEP WERE MINE... I WAS DISGUSTED WITH THE WHOLE EXPERIENCE AND THE RUDE RIDICULOUS OWNERS!!! THERE WERE A COUPLE OF GOOD PEOPLE THERE, BUT I WANT TO PRESS CHARGES FOR WHAT THEY DID TO ME AND MY FAMILY FOR OVER A WEEK THAT I PAID!!!