Hampton Inn & Suites Cleveland Southeast/Streetsboro

The Pool was closed due to maintenance, and the fitness center was very small. Besides that the hotel was great.

Good: - Breakfast attendant was amazing and worked so diligently to keep things stocked, fresh, and clean. - Variety of foods was nice too. - Soundproofing between rooms was excellent. Room next to us had crying baby & yappy dog when in hallway, but we never heard noise in our room. Not so good: - paid $15 extra dollars for two queen beds. Got two double beds for 3 plus-size adults. - got injured on & cut by coat hook stabbers sticking out from wall in room. - Hair conditioner pump in shower was empty, & since they lock the holders, couldn't turn bottle upside-down to shake out. Had 2.5 ft tangled hair. :-( - Stinky lotions- musky aftershave smell. Get citrus that other Hiltons have. - Shower was cold to luke-warm and showerhead operation was confusing. - Cheapo A/C unit turns off if motion sensor is not triggered, so wake up in the middle of night gasping for air or sweating. An awful choice by Hampton brand hotels. - Hallways from "The Shining". We had to walk all the way to the end of the extremely L-O-N-G hallway, all the way to the end with my disabled elderly father wearing a boot. As we turned to walk down the hallway, two women that looked very much alike came out of their room and walked slowly towards us down the hall. To avoid making this feel like The Shining, maybe try some color... Or wall art... Something less vacant, empty, and to make such a looooong hallway feel shorter. Overall, breakfast was good, but hotel stay was not the most enjoyable.

Room was well sized, clean and comfortable. Restaurants nearby. Staff friendly. Would definitely stay here again.

This Hotel was very nice… but the staff was AMAZING! What a caring group of people dedicated to making people comfortable and happy! We are frequent travelers and this staff is superb!!

Beds were too hard, pillows too soft. Was not a comfortable night's sleep. Breakfast was good. Staff good. Our son left in middle of morning due to uncomfortable bedding making their back hurt and noisy neighbors all night long.