Name: DoubleTree by Hilton Dallas - Campbell Centre
Address: 8250 N Central Expy, Northeast Dallas, Dallas, Texas, USA, Dallas, Dallas County, US
Price range: 130 $–410 $ per night
Rating: 8.6

Was Gäste sagen

Im DoubleTree by Hilton Dallas - Campbell Centre loben Reisende oft das freundliche, zuvorkommende Personal, die bequemen Parkmöglichkeiten und die zentrale Lage in der Nähe des NorthPark Mall und der SMU, wobei sie auch die beeindruckende Aussicht auf die Stadt aus den raumhohen Fenstern in vielen Zimmern hervorheben.

Allerdings erwähnen Bewertungen häufig eine veraltete Einrichtung und Wartungsprobleme wie defekte Eiswürfelautomaten, störanfällige Klimaanlagen, Drainageprobleme und gelegentliche Versäumnisse im Reinigungsservice. Lärm von der Autobahn oder der nahegelegenen Eisenbahnlinie wird in einigen Zimmern ebenfalls gemeldet. Das gastronomische Angebot vor Ort ist gemischt: Einige Gäste fanden das Frühstück und die Restaurantoptionen durchschnittlich oder teuer, wobei die typischen warmen Cookies immer wieder als Highlight genannt werden. Erwarten Sie einen komfortablen und praktischen Aufenthalt mit Kompromissen in Bezug auf Alter und Lärm.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Kostenlose und einfache Parkmöglichkeiten werden oft als Pluspunkt genannt. Mehrere Bewertungen weisen auf das Fehlen eines Pools, wiederkehrende Ausfälle der Eiswürfelautomaten, Verschleiß an den Aufzügen und gelegentlich defekte Geräte im Fitnessraum hin; eine Lobbybar/Restaurant ist vorhanden.

Reinigung

Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sauber. Andere berichteten von muffigen Gerüchen, Schimmel/Moder und Ablagerungsrückständen in den Badezimmern, abgenutzten oder fleckigen Möbeln sowie gelegentlich Schädlingen oder von übersehenen Reinigungsdetails.

Zimmer

Geräumige Zimmer mit komfortablen Betten und raumhohen Fenstern mit weiter Aussicht auf die Stadt werden häufig gelobt. Zu den negativen Aspekten gehören veraltete Armaturen, begrenzte Annehmlichkeiten im Zimmer (oft kein Mikrowellenherd oder schwache Kühlschränke), Lärm von der Autobahn/Eisenbahnlinie oder dünnen Wänden sowie Probleme mit der Temperaturregelung.

Dienstleistung

Der Service wird durchweg als freundlich, professionell und zuvorkommend beschrieben, wobei reibungslose oder frühe Check-ins und hilfsbereites Personal erwähnt werden. Einige Gäste berichteten von Problemen bei der Lösung von Problemen mit Buchungen über Drittanbieter, falschen Zimmertypen, Abrechnungsstreitigkeiten oder langsamen/unfreundlichen Reaktionen.

Ähnliche Gästebewertungen

4

Natalie

23. Mai 2024

·

Aufenthalt am 2 Nächte

We were unable to sleep the first night because the people next door were being so loud. I reported it the next day and I was told that they have checked out and would not be an issue anymore. This was a lie because the same people were being loud the next night. If I had known this, I would have requested to be moved to a more quiet location. The noise stopped after I called the front desk but that didn’t make up for us being woken up again at 1am. We were staying here with our baby so this situation was very frustrating. Did not get a peaceful night sleep here. Also, my room was charged for an item from their store but neither my husband or I bought anything. I called the Hotel when I noticed the charge after we checked out and I was told they would look into it but they can’t guarantee anything can be done about it because it was charged to our room. Don’t bother staying at this hotel.

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4

Cristina

30. Juni 2024

·

Aufenthalt am 1 Nacht

Check in experience was terrible. They said they couldn’t find my reservation because it was made through a 3rd party. Had to wait over an hour to get the situation sorted out.

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10

Larraine

12. Juli 2024

·

Aufenthalt am 1 Nacht

Front Desk Dakota was so great. Great customer service. I will definitely stay here again

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2

Charles

28. Juni 2025

·

Aufenthalt am 1 Nacht

We’ve been booking this hotel through Expedia for years when visiting family in Dallas with no issues but have noticed a decline in the property and staff our last two times staying there. The last time we stayed there was a power outage. This time there was a mixup in the check-in date which we confirmed with Expedia and the hotel verbally before checking in. The Double Tree did not update the checkin date on their end and instead of looking at the confirmation emails and/or verifying with Expedia they said we should pay for the room again through the hotel at a higher rate and get a refund from Expedia. I declined and asked if they would look at the confirmation email which he said sure sir I see the date on the email and I’ll get a manager to help you all out with this. Instead a security guard came and we waited another 15 minutes for the manager to arrive. After showing the manager the confirmation emails that we had already taken the necessary actions that he was suggesting, he wouldn’t even look at them and said quote “you people do this all the time”, this was not racial but highly disrespectful. He treated us as if we were trying to scam him. My wife then contacted an Expedia rep who was able to confirm our reservation (which was already in their system but had been overlooked) they finally handed us the keys to the room. No apologies from the manager. We only booked to change our clothes before dinner for our 13th wedding anniversary. Never staying there again.

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10

Larry

30. Aug. 2024

·

Aufenthalt am 1 Nacht

The staff was beyond awesome. My room was great.

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2

Ashley

21. Sept. 2025

·

Aufenthalt am 1 Nacht

It was really awesome to reserve a Junior Suite and get a deluxe king room instead. The room switch was not mentioned as we checked in and we had to do all the leg work to try and solve the situation. Now I’m having to deal with Hilton and Hotels.com to try and get the price of the rooms refunded which Hilton denied already. What kind of service is this? The fact that the hotel didn’t do anything to try and rectify the fact that they didn’t have the room we reserved is beyond ridiculous.

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4

John

31. Mai 2024

·

Aufenthalt am 1 Nacht

My wife left a dress in the room by mistake and we promptly reported that to hotel management and housekeeping the next day when we arrived home. We had no response from housekeeping despite 3 subsequent phone calls and were told by hotel management 5 days later that housekeeping could find no record of locating the dress. Both my wife and I are quite certain that the item was left in the room. We won't be staying at the property again despite regular trips to Dallas but will find another hotel with honest employees.

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10

Maureen

18. Aug. 2024

·

Aufenthalt am 1 Nacht

I wanted to add an update to this review. I have been staying at this hotel for the past almost 3 years, as my daughter is a student at a nearby university. I have had the opportunity to try all of the recommended hotels in the area and this hotel is far and away the best hotel in the area. The hotel is consistently spotless, the mattresses are so comfortable, and the room is always fully stocked with everything that I need. In addition, I always feel so welcomed to when I arrive at the front desk. They accommodate my special requests, if I have them, and are always so gracious! Honestly, if you’re looking for a great hotel near the local campus, this is the place to stay. I wouldn’t stay anywhere else. Great stay this past week at DoubleTree Hilton Dallas (near SMU campus). Friendly and helpful staff, nicely updated room with a comfortable mattress (not often found at hotels these days!) and beautiful view. Fitness center was well outfitted with cardio, free weights and cables. Water and towels provided in Fitness Center. Room was cleaned upon request and during the time frame I specified. Staff was very accommodating. Will definitely stay again!

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8

austin

25. Mai 2024

·

Aufenthalt am 2 Nächte

At first I was disappointed because my room wasn't clean upon arrival and I had to wipe down the fridge but Dakota at the front desk service made up for it. She was extremely polite and made sure my entire room was cleaned immediately. The hotel is a little dated but the location is perfect for nearby shopping and food

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10

Rachel

3. Sept. 2025

·

Aufenthalt am 1 Nacht

Front desk let us check in early and it was such a nice surprise- we were there for a football game so the extra hour was nice!! Staff was amazing. I definitely recommend this hotel!!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr praktisch für NorthPark Mall, SMU und die Anbindung an die Autobahn; ein guter Ausgangspunkt zum Einkaufen und Essen gehen. Weniger gut zu Fuß erreichbar abseits des unmittelbaren Bereichs, und Verkehrslärm oder Bahnlärm beeinträchtigt einige Zimmer.

Gastronomie

Die Meinungen sind gemischt: Frühstück und Baressen reichen von gut bis mittelmäßig, und die Preise können hoch erscheinen; das Frühstück ist oft nicht im Preis inbegriffen, und Kaffee in der Lobby ist möglicherweise nicht kostenlos. Die warmen Cookies werden häufig gelobt.

Monat	Durchschnittspreis
Januar	141 $
Februar	164 $
März	160 $
April	161 $
Mai	146 $
Juni	156 $
Juli	132 $
August	130 $
September	137 $
Oktober	196 $
November	137 $
Dezember	127 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $372	17 $170	18 $175	19 $153
20 $139	21 $152	22 $152	23 $190	24 $249	25 $395	26
27 $146	28 $164	29 $213	30 $165

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $153	2 $189	3 $198
4 $130	5 $153	6 $238	7 $189	8 $265	9 $410	10 $400
11 $158	12 $150	13 $156	14 $163	15 $207	16 $296	17 $296
18 $146	19 $150	20 $180	21 $165	22 $156	23 $164	24 $171
25 $133	26 $150	27 $158	28 $150	29 $141	30 $159	31 $141

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studio, 1 Queen-Bett, Nichtraucher

Zimmer, barrierefrei, Badewanne

Junior-Suite, 1 King-Bett

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, Nichtraucher

Zimmer, barrierefrei (Roll-in Shower)

Zimmer, 1 King-Bett

Deluxe-Zimmer, 1 King-Bett

Gästebewertungen

Fantastisch

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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