Name: Embassy Suites by Hilton Dallas Park Central Area
Address: 13131 N Central Expy, Park Central, Dallas, Texas, USA, Dallas, Dallas County, US
Price range: 98 $–118 $ per night
Rating: 7.4

Was Gäste sagen

Im Embassy Suites by Hilton Dallas Park Central Area loben Gäste das freundliche Personal, die geräumigen Suiten sowie das kostenlose Frühstück und den Abendempfang. Allerdings bemängeln viele Bewertungen immer wieder veraltete Einrichtungen, Probleme mit der Heizung, Lüftung und Klimaanlage sowie ein Parkhaus, das dunkel und überflutet ist.

Mehrere Berichte beschreiben häufige Feueralarme am frühen Morgen, inkonsistente Reinigung, Schädlingsbefall, Undichtigkeiten und defekte Einrichtungen wie Aufzüge und Eisautomaten. Obwohl die Lage günstig an großen Autobahnen ist, empfanden einige Gäste das umliegende Gebiet als unsicher. Erwarten Sie geräumige Suiten und ein gutes Preis-Leistungs-Verhältnis beim Frühstück, seien Sie aber auf eine alternde Infrastruktur und variablen Komfort vorbereitet.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen weisen deutliche Abnutzungserscheinungen auf: Das unterirdische Parkhaus wirkt oft unsicher (geringe Deckenhöhe, dunkel, mit stehendem Wasser), die Aufzüge sind unzuverlässig und das Hallenbad ist häufig kalt oder schmutzig; der Whirlpool scheint dauerhaft geschlossen zu sein. Bei Regen werden Dachlecks gemeldet.

Reinigung

Die Sauberkeit ist inkonsistent, mit wiederholten Berichten über verfärbte Bettwäsche, schmutzige Badezimmer und Esstische, muffige Gerüche, Schädlingsbefall sowie Schimmel oder Wasserschäden. Einige Gäste fanden ihre Zimmer jedoch sauber.

Zimmer

Die Suiten sind geräumig und generell komfortabel, aber die Einrichtung und die Armaturen sind veraltet und die Temperaturregelung ist ein wiederkehrendes Problem, wobei viele Gäste von heißen Zimmern oder eingeschränkter Heizungs- und Klimaregelung berichten. Gelegentlich wird Lärm durch größere Gruppen bemerkt.

Dienstleistung

Der Service ist gemischt: Viele Gäste loben das freundliche, hilfsbereite Personal und den reibungslosen Check-in, während andere Personalmangel, langsame Reaktionszeiten, falsche Zimmerzuweisungen und unhöfliche Interaktionen an der Bar oder der Rezeption bemängeln.

Ähnliche Gästebewertungen

10

Martha

10. Aug. 2025

·

Aufenthalt am 1 Nacht

Staff was great, water upon checking in was a nice treat!

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6

Ashley N

18. Juli 2025

·

Aufenthalt am 1 Nacht

Front desk staff was ok. Check in was easy. I can tell the hotel has had some updates in a lot of areas. Very beautiful on the inside! Love the evening reception. We did eat at the restaurant. Food was very good. You can tell the hotel is old. But still very welcoming. Carpeting on stairs could use some updating in the main area. The pool needs better ventilation! Can’t breathe! All you smell is hot air filled with chlorine! Our room was pretty nice. Air conditioner worked wonderful! I will say the picture above the toilet needs some cleaning definitely. The front of the cabinets need to be wiped down more frequently. Breakfast was good. The eggs were a little watery. But overall pretty good. The parking garage was not good. Could not tell where to park. Very dark. Very dirty. Had a feeling of not very safe . Although I didn’t encounter a problem. Was very nervous about leaving my car. Went to front desk to get extra shampoo and conditioner. The guy took the guy behind me first. Even though I had been standing there way longer. He didn’t have conditioner. But had it delivered to my room on a timely manner. Upon checking out I asked for receipt. And the guy basically refused to give me one. I asked multiple times. For people who are on a business trip. A receipt is a must! It’s almost as though he didn’t have a printer to print my receipt.

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10

Kayla

1. Dez. 2025

·

Aufenthalt am 1 Nacht

The courtesy of all the staff. Very appreciative of the woman who checked us in early. All the staff are very friendly.

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10

Ricky

4. Aug. 2025

·

Aufenthalt am 1 Nacht

Great service

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10

John

27. Okt. 2025

·

Aufenthalt am 2 Nächte

Friendly staff and beautiful hotel. Enjoyed the reception and food. Looking forward to being back soon.

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2

Emmalei

23. Juni 2025

·

Aufenthalt am 3 Nächte

Unfortunately, my experience at this hotel has been disappointing. We’re staying in Room 526 and the air conditioning doesn’t work. We reported it, and while maintenance did come by, they didn’t fix the issue or offer any helpful solution. We were not moved to another room, and the staff didn’t seem concerned about our comfort. We had to spend extra money out of pocket to buy a fan from Walmart just to get some air circulating. On top of that, the overall service has been slow and unresponsive. I expected much better and would not recommend staying here based on this experience. To make matters worse, the room has roaches. I’ve never seen one in my life until I stayed in this infested facility. It was honestly disgusting. For the price we paid, I expected at least a clean and comfortable environment. I would absolutely not recommend this hotel to anyone.

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10

Maaz

30. Nov. 2025

·

Aufenthalt am 4 Nächte

Seamless check in, daily cleaning and prompt reaponses from the front desk

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2

Ike

30. März 2025

·

Aufenthalt am 4 Nächte

Had to switch rooms after being told my stay was only 4 nights and not 5. The front desk clerk didn’t care that I had a family of 5 with me until Expedia contacted them and then we got a new much smaller room, Which was not what we paid for. The pool area was not clean, barely maintained. Water was cold. The rooms were below average. Definitely not Hilton standards. Staff was not helpful. Never got room serviced. I went to front desk and got new towels after 3 days of requesting. Bathrooms were not stocked with soap. Breakfast was disgusting.

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2

Erika

12. Nov. 2023

·

Aufenthalt am 2 Nächte

I’m a Hilton Diamond member and this is actually the first time I was extremely disappointed with Embassy Suites. From check in the front desk staff were not friendly. We had a clogged toilet upon check in. We were a party of 5 and were given 3 towels. When we asked for more we never got them and were told they were backed up. We asked 3 times for towels. The parking is horrible. The property is old and needs updates. Breakfast staff are quick to start picking up right befor 10am and the selection was poor.

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2

Laura

28. Apr. 2025

·

Aufenthalt am 2 Nächte

The staff made us feel as though we were a nuisance instead of being hospitable and treating us like guests. Breakfast ended at 10am and at 9:15am We were told breakfast was closing at 9:30am. Once we got our breakfast, there was no where to sit as many tables were not bussed and the busded ones were full of crumbs and sticky. We asked an employee if they could please wipe a table down so that we may sit down to eat, and she turned and walked away from us. We then had to go ask the host that was by the entrance of the breakfast area if we could get a table wiped down for us to sit and eat. We asked the bartender for a spoon for my children to eat their ice cream at night and his response was so short and rude, “front desk.” As he proceeded to point for us to go to the front desk. We asked the bartender for a Shirley temple for my son and he wanted to mark that off as one of the 2 alcoholic beverages we were permitted during happy hour. We have been staying at Embassy Suites for almost 30 years as this chain is know for its hospitality, cleanliness, breakfast, happy hour and indoor pool. It has all the perks for traveling family, and we have NEVER been treated with such low regard. The bar tender told my husband, “you can go over there and pour your own soda,” as he pointed towards the soda machine. I also asked another breakfast staff member for the breakfast closing time and his response was, “ I wish we could close already.” Absolutely horrible experience

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage zu großen Autobahnen und medizinischen Zentren, aber einige Gäste empfanden die Umgebung als unsicher oder unwirtlich.

Gastronomie

Das Frühstück wird häufig gelobt - besonders die frisch zubereiteten Omeletts - und der Abendempfang ist eine willkommene Ergänzung. Einige Gäste stellten jedoch fest, dass die Auswahl begrenzt oder inkonsistent ist, die Öffnungszeiten früh sind, die Tische schmutzig sind oder der Service an der Bar unfreundlich ist.

Monat	Durchschnittspreis
Januar	94 $
Februar	96 $
März	94 $
April	104 $
Mai	98 $
Juni	127 $
Juli	109 $
August	95 $
September	99 $
Oktober	104 $
November	87 $
Dezember	82 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $104	15 $103	16 $101	17 $101	18 $106	19 $106
20 $98	21 $101	22 $101	23 $102	24 $102	25 $107	26 $107
27 $98	28 $102	29 $100	30 $101

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $100	2 $118	3 $114
4 $101	5 $100	6 $101	7 $100	8 $101	9 $118	10 $118
11 $100	12 $101	13 $100	14 $102	15 $104	16 $108	17 $105
18 $100	19 $106	20 $101	21 $100	22 $100	23 $107	24 $107
25 $100	26 $104	27 $104	28 $104	29 $103	30 $107	31 $108

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, Nichtraucher

Executive, 2 Doppelbetten

Premium-Suite, 1 King-Bett, Nichtraucher

Suite, barrierefrei, Nichtraucher

1 King-Bett, Nichtraucher, Barrierefrei

1 King-Bett, Nichtraucher, Barrierefreie Dusche

Suite, 1 King-Bett, Nichtraucher

Suite, 2 Doppelbetten

Suite, 1 King-Bett, barrierefrei, Nichtraucher

Premium-Suite, 2 Doppelbetten, Nichtraucher

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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