The Highland Dallas, Curio Collection by Hilton
280 $US
/nuit
Moyenne pour octobre
Prix pour The Highland Dallas, Curio Collection by Hilton
Sélectionnez les dates pour voir les prix et les disponibilités
280 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À The Highland Dallas, Curio Collection by Hilton, les prix par nuit s'élèvent en moyenne à 185 $US pendant le mois le moins cher (décembre) et à 294 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 195 $US |
| février | 243 $US |
| mars | 237 $US |
| avril | 251 $US |
| mai | 250 $US |
| juin | 235 $US |
| juillet | 191 $US |
| août | 202 $US |
| septembre | 294 $US |
| octobre | 280 $US |
| novembre | 210 $US |
| décembre | 185 $US |
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oct. · 280 $US
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Le plus cher : septembre (env. 294 $US)
Le moins cher : décembre (env. 185 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure, un bain à remous et un sauna. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet (en supplément), un service d'organisation de mariages et une cheminée dans le hall.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Dallas, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1548 mètres carrés et comprenant un espace de conférence et des salles de réunion.
Repas
The Highland Dallas, Curio Collection by Hilton abrite un délicieux restaurant, The Reserve. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.
Chambres
Choisissez une des 204 chambres dotées d'une télévision LCD. Votre chambre est équipée d'un lit avec surmatelas préparé avec des draps italiens Frette. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux.
Emplacement
En choisissant The Highland Dallas, Curio Collection by Hilton, vous profiterez d'un séjour à Dallas (Greenville Avenue), à 2 min en voiture de Southern Methodist University (SMU) et à 6 minutes de American Airlines Center. Cet hôtel avec spa se trouve à 7,9 km de Kay Bailey Hutchison Convention Center et à 8,2 km de Dallas Market Center.
À proximité
Southern Methodist University (SMU)(0.2 miles)
Angelika Film Center(0.3 miles)
Gerald J. Ford Stadium(0.3 miles)
Quartier commerçant Knox-Henderson(0.4 miles)
Moody Coliseum(0.5 miles)
George W. Bush Presidential Library and Museum(0.7 miles)
Granada Theater (théâtre)(0.9 miles)
Dallas Country Club(1.5 miles)
Highland Park Shopping Village(1.7 miles)
Cityplace Tower(2.5 miles)
Northpark Center(2.5 miles)
Baylor Scott & White Medical Center - Uptown(2.6 miles)
Turtle Creek Greenbelt(2.8 miles)
White Rock Lake Park (parc et lac)(2.8 miles)
Cedar Springs - Oak Lawn Shopping(2.9 miles)
Aéroport Love Field (DAL)(4.8 miles)
Aéroport international de Dallas-Fort Worth (DFW)(23.3 miles)
Aéroport national de McKinney (DTX)(28.1 miles)
Sauna
Ascenseur
Centre d'affaires
Personnel multilingue
Coffre-fort
Salles de réunion
Emplacement
5300 E Mockingbird Ln, Glencoe, Dallas, Texas, États-Unis d’Amérique
Southern Methodist University (SMU) (0.2 miles)
Angelika Film Center (0.3 miles)
Gerald J. Ford Stadium (0.3 miles)
Quartier commerçant Knox-Henderson (0.4 miles)
Moody Coliseum (0.5 miles)
George W. Bush Presidential Library and Museum (0.7 miles)
Options de chambre
14
Suite, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
775 ft²
ClimatisationCanapé-litSalle de bain privée
5
Chambre Deluxe, 2 grands lits, accessible aux personnes à mobilité réduite (Mobility & Hearing)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
15
Chambre Luxe, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
409 ft²
ClimatisationSalon séparéSalle de bain privée
11
Chambre, 1 chambre, accessible aux personnes à mobilité réduite, baignoire (Mobility & Hearing)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
301 ft²
ClimatisationSalon séparéSalle de bain privée
12
Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, baignoire (Hearing)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
398 ft²
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
14
Chambre, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
301 ft²
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
14
Chambre, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
16
Chambre Deluxe, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
301 ft²
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
4
Chambre, 2 lits doubles (Top Floor)
Détails de la chambre
2 Lits Doubles
Couchages 4
301 ft²
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
17
Chambre Deluxe, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
4
Suite Junior, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
301 ft²
ClimatisationCanapé-litSalle de bain privée
4
Suite, 1 chambre (Top Floor)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
301 ft²
ClimatisationCanapé-litSalle de bain privée
11
Chambre Deluxe, 1 très grand lit, accessible aux personnes à mobilité réduite (Hearing)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
301 ft²
ClimatisationSalle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
Avis des voyageurs sur The Highland Dallas, Curio Collection by Hilton
8.3
Très bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
34%
Couples
28%
Familles
24%
Groupes
8%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au The Highland Dallas, Curio Collection by Hilton, les clients soulignent un emplacement pratique près de SMU et un établissement généralement attrayant et récemment rénové, mais beaucoup signalent des travaux de rénovation perturbateurs sur place, avec des nuisances sonores, des espaces communs obstrués, des ascenseurs lents et un service inégal.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au The Highland Dallas, Curio Collection by Hilton, les clients soulignent un emplacement pratique près de SMU et un établissement généralement attrayant et récemment rénové, mais beaucoup signalent des travaux de rénovation perturbateurs sur place, avec des nuisances sonores, des espaces communs obstrués, des ascenseurs lents et un service inégal.
Les chambres sont souvent décrites comme confortables et modernes, bien que certains clients aient subi des nuisances sonores provenant de l'autoroute, des agencements datés ou réduits, des douches faibles ou des téléviseurs et une connexion Wi-Fi défectueux. Les commentaires sur la propreté sont mitigés : certains notent des séjours impeccables, tandis que d'autres signalent des taches, de la moisissure, des odeurs persistantes ou des problèmes d'entretien. Les équipements reçoivent des éloges pour une piscine agréable et Knife lorsqu'il est ouvert, mais le stationnement en voiturier est courant et considéré comme coûteux. Attendez-vous à un point de départ pratique pour SMU, avec des expériences variables en fonction du calendrier des rénovations et de l'emplacement de la chambre.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les travaux de rénovation ont fréquemment perturbé les installations, avec des bruits de construction, des espaces communs obstrués ou désordonnés, et des ascenseurs lents ou limités ; la piscine est souvent appréciée, et le stationnement se fait uniquement en voiturier moyennant des frais. Les commentaires sur le spa sont mitigés, et certains établissements étaient fermés pendant le séjour.
Avis de voyageur à ce sujet
4
Joseph
16 mars 2025
·
A séjourné 1 nuit
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
10
Edgar
15 sept. 2024
·
A séjourné 1 nuit
Great staff, loved the pool and hot tub. Will definitely stay again
Great staff, loved the pool and hot tub. Will definitely stay again
6
James
21 janv. 2025
·
A séjourné 1 nuit
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
6
Morgan
26 janv. 2025
·
A séjourné 3 nuits
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
6
Peter
19 déc. 2024
·
A séjourné 1 nuit
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15 janv. 2025
·
A séjourné 2 nuits
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
10
Tangela
26 juin 2025
·
A séjourné 1 nuit
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
6
Billy
17 mars 2025
·
A séjourné 1 nuit
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
2
Tim
17 mars 2025
·
A séjourné 2 nuits
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
6
umberto
1 févr. 2025
·
A séjourné 4 nuits
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup ont trouvé les chambres propres, mais des signalements répétés font état de surfaces tachées ou usées, de moisissure dans les salles de bains, d'odeurs persistantes, de nourriture ou de déchets dans les couloirs, et de problèmes occasionnels de qualité de l'eau.
Avis de voyageur à ce sujet
6
Cathy
2 avr. 2025
·
A séjourné 2 nuits
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
10
Jennifer
14 janv. 2024
·
A séjourné 2 nuits
Room was clean, if a little dated, and the service was excellent.
Room was clean, if a little dated, and the service was excellent.
6
Aleya
28 janv. 2024
·
A séjourné 2 nuits
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
10
Mike
25 mars 2024
·
A séjourné 1 nuit
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
10
Olivia
12 mars 2025
·
A séjourné 1 nuit
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
4
Denise
22 juil. 2025
·
A séjourné 1 nuit
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
6
Peter
19 déc. 2024
·
A séjourné 1 nuit
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15 janv. 2025
·
A séjourné 2 nuits
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
4
Adam
9 janv. 2025
·
A séjourné 1 nuit
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
10
Teresa
8 juin 2025
·
A séjourné 2 nuits
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent confortables et modernes, mais plusieurs critiques mentionnent du bruit de l'autoroute, des agencements réduits ou datés, des matelas affaissés, des équipements limités dans la chambre (pas de cafetière/micro-ondes), des douches faibles et des problèmes occasionnels de Wi-Fi/TV ou une mauvaise vue.
Avis de voyageur à ce sujet
6
Eric
16 sept. 2024
·
A séjourné 1 nuit
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
8
Lori
20 févr. 2025
·
A séjourné 1 nuit
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
2
Shilong
22 févr. 2025
·
A séjourné 2 nuits
Poor service and WiFi connection
Poor service and WiFi connection
10
Malaysia
14 août 2025
·
A séjourné 3 nuits
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
2
Juan A.
8 nov. 2023
·
A séjourné 2 nuits
Unable to sleep on old mattress
Unable to sleep on old mattress
4
Alicia
27 janv. 2025
·
A séjourné 3 nuits
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
6
John
28 déc. 2024
·
A séjourné 1 nuit
The mattress had a huge body imprsion in it. Very incomfortabl.
The mattress had a huge body imprsion in it. Very incomfortabl.
6
Luz
30 déc. 2022
·
A séjourné 1 nuit
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
4
Michael
14 août 2024
·
A séjourné 1 nuit
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
6
Shelly
13 avr. 2024
·
A séjourné 1 nuit
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inégal : de nombreux clients louent un personnel amical et accueillant, mais beaucoup signalent un manque de personnel, des interactions impolies ou désagréables à la réception, une résolution lente des problèmes et une mauvaise communication concernant les perturbations causées par les rénovations et les frais.
Avis de voyageur à ce sujet
4
Jessica
17 avr. 2023
·
A séjourné 4 nuits
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
2
Monica
30 nov. 2024
·
A séjourné 1 nuit
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
10
Jennifer
16 juin 2023
·
A séjourné 1 nuit
Everyone was super friendly and welcoming
Everyone was super friendly and welcoming
4
Joseph
16 mars 2025
·
A séjourné 1 nuit
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
8
Lana
15 juin 2024
·
A séjourné 1 nuit
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
10
Torrick
21 janv. 2025
·
A séjourné 1 nuit
The front desk customer service was immaculate.
The front desk customer service was immaculate.
6
Sara
15 janv. 2025
·
A séjourné 2 nuits
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
6
Lori
24 juin 2025
·
A séjourné 1 nuit
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
10
Susan
30 juil. 2025
·
A séjourné 1 nuit
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
10
Teresa
8 juin 2025
·
A séjourné 2 nuits
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour SMU et Mockingbird Station/DART, avec des boutiques et des restaurants à proximité ; plusieurs mentionnent une route très fréquentée et une proximité de l'autoroute qui affectent la possibilité de se déplacer à pied et occasionnent du bruit de la circulation dans certaines chambres.
Avis de voyageur à ce sujet
10
Michael
7 juil. 2025
·
A séjourné 3 nuits
Great hotel - perfect for SMU
Great hotel - perfect for SMU
10
Dr Dan
15 juin 2025
·
A séjourné 3 nuits
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
8
Mary
3 mars 2023
·
A séjourné 2 nuits
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
10
Arturo
28 oct. 2024
·
A séjourné 1 nuit
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
10
Leonard
28 août 2024
·
A séjourné 1 nuit
Took son to move back into SMU and had great stay with welcoming staff and facilities
Took son to move back into SMU and had great stay with welcoming staff and facilities
10
Richard
29 mars 2024
·
A séjourné 5 nuits
Close proximity to DART station
Close proximity to DART station
10
Linda
19 sept. 2024
·
A séjourné 2 nuits
Busy roadway, difficult to walk
Busy roadway, difficult to walk
10
Danielle
18 juil. 2023
·
A séjourné 2 nuits
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
6
Shelly
13 avr. 2024
·
A séjourné 1 nuit
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
10
Susan
30 juil. 2025
·
A séjourné 1 nuit
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Knife et le bar reçoivent des éloges lorsqu'ils sont ouverts, mais pendant les rénovations, les clients ont rencontré des établissements fermés, des heures d'ouverture limitées, un petit-déjeuner servi uniquement en chambre, des temps d'attente et des prix élevés.
Avis de voyageur à ce sujet
10
Pam
17 janv. 2024
·
A séjourné 3 nuits
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
6
Morgan
26 janv. 2025
·
A séjourné 3 nuits
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
10
Brandice
11 juin 2024
·
A séjourné 1 nuit
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
8
Kate
11 oct. 2024
·
A séjourné 1 nuit
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
10
mindy
22 août 2024
·
A séjourné 1 nuit
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
10
Roger
1 déc. 2023
·
A séjourné 2 nuits
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
6
umberto
1 févr. 2025
·
A séjourné 4 nuits
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
10
nancy
26 avr. 2024
·
A séjourné 1 nuit
Loved the dining
Loved the dining
8
Don
4 févr. 2024
·
A séjourné 1 nuit
Would not recommend the restaurant.
Would not recommend the restaurant.
2
Greg
6 sept. 2025
·
A séjourné 1 nuit
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Alan
12 juil. 2026
·
A séjourné 1 nuit
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
10
Heinrich
12 juil. 2026
·
A séjourné 1 nuit
Service
Service
4
Jennifer
5 juil. 2026
·
A séjourné 2 nuits
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
10
Marco
4 juil. 2026
·
A séjourné 1 nuit
Beautiful Hotel. Excellent service. Great amenities
Beautiful Hotel. Excellent service. Great amenities
10
Tariq
4 juil. 2026
·
A séjourné 3 nuits
it was great
it was great
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
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Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
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novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-30: 337.7697152435303USD
- 2026-10-31: 169.60945173721313USD
- 2026-11-01: 177.6382949508667USD
- 2026-11-02: 198.94791731643676USD
- 2026-11-03: 423.52183411865235USD
- 2026-11-04: 315.8970247543335USD
- 2026-11-05: 316.6105622344971USD
- 2026-11-06: 489.41815USD
- 2026-11-07: 305.74635USD
- 2026-11-08: 150.52899742889403USD
- 2026-11-09: 166.1069591796875USD
- 2026-11-10: 306.4873325439453USD
- 2026-11-11: 174.7122USD
- 2026-11-12: 273.835174571991USD
- 2026-11-13: 319.87901983032225USD
- 2026-11-14: 309.110711517334USD
- 2026-11-15: 196.82941814651488USD
- 2026-11-16: 157.94514582824706USD
- 2026-11-17: 166.87255USD
- 2026-11-18: 178.07205USD
- 2026-11-19: 183.6599401779175USD
- 2026-11-20: 197.1112USD
- 2026-11-21: 182.98311004333496USD
- 2026-11-22: 111.40029144325257USD
- 2026-11-23: 143.51568993148803USD
- 2026-11-24: 140.50487586250304USD
- 2026-11-25: 173.59225USD
- 2026-11-26: 190.4619924583435USD
- 2026-11-27: 187.03165USD
- 2026-11-28: 176.9521USD
- 2026-11-29: 141.13204512825013USD
- 2026-11-30: 150.5551779006958USD
- 2026-12-01: 192.69239092941285USD
- 2026-12-02: 184.79175USD
- 2026-12-03: 177.6382949508667USD
- 2026-12-04: 220.63015USD
- 2026-12-05: 215.40588128356933USD
- 2026-12-06: 185.1075562133789USD
- 2026-12-07: 197.08457521209718USD
- 2026-12-08: 226.81501303787232USD
- 2026-12-09: 207.746486907959USD
- 2026-12-10: 186.82010426864625USD
- 2026-12-11: 177.40104724197388USD
- 2026-12-12: 184.25127364120485USD
- 2026-12-13: 170.7188235961914USD
- 2026-12-14: 167.98202439346312USD
- 2026-12-15: 155.9321546432495USD
- 2026-12-16: 154.555355758667USD
- 2026-12-17: 170.60302798461913USD
- 2026-12-18: 182.5387255859375USD
- 2026-12-19: 177.40104724197388USD
- 2026-12-20: 161.16431851501466USD
- 2026-12-21: 147.45304832839966USD
- 2026-12-22: 148.30933090057374USD
- 2026-12-23: 126.4543874217987USD
- 2026-12-24: 168.85995883102416USD
- 2026-12-25: 173.40731196746827USD
- 2026-12-26: 168.03033522491455USD
- 2026-12-27: 154.80254931259157USD
- 2026-12-28: 146.52651254501342USD
- 2026-12-29: 166.28029372634887USD
- 2026-12-30: 197.08457521209718USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Les chambres insonorisées ne sont pas garanties
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
- Le restaurant de cet hébergement sert le déjeuner du lundi au vendredi, de 11 h 00 à 16 h 30.
- Piscine accessible de 06 h 00 à 22 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Parking avec hauteur limite.
- Le petit déjeuner préparé sur commande coûte environ 12.00 USD par personne
- Wi-Fi dans la chambre : 4.95 USD par jour (le tarif peut varier)
- Wi-Fi dans les espaces communs : 4.95 USD par jour (le tarif peut varier)
- Parking couvert avec voiturier : 55 USD par jour (entrées/sorties libres)
- Animaux de compagnie : 75 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Arrivée anticipée : 50 USD (sous réserve de disponibilité)
- Un supplément est prévu en cas d’arrivée après 23 h 30
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit-bébé : 25 USD par séjour
- Lit d'appoint : 75 USD par séjour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Sauna
Ascenseur
Centre d'affaires
Personnel multilingue
Coffre-fort
Salles de réunion
Services
Centre d'affaires
Ascenseur
Personnel multilingue
Coffre-fort
Salles de réunion
Blanchisserie
Salle de bal
Consigne à bagage
Formalités d'arrivée/Départ express
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Fireplace in Lobby
Wedding Services
Well-Lit Path to Entrance
Activités
Parcours de golf (à proximité)
Fitness Center (24-hour)
Full-Service Spa
Hiking/Biking (nearby)
Pool Cabanas (surcharge)
Pool Sun Loungers
Spa Treatment Room (s)
Général
Sauna
Serviettes
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Smoke-Free Property
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Parking
Parking (Covered)
Parking (Secured)
Parking (Valet) (surcharge)
Connexion Internet
WiFi (surcharge)