Upon arrival there was little to no signage that could be seen in the dark confirming location. There was a homeless person sleeping on the ground right by the entrance door. The counter person acknowledged they knew the person was out there but didn’t know what to do about them. Counter person was friendly ish but seemed to be under the influence of something. She badly described where parking was available and how to get there. The secure door in the back of the building was rusting away at the bottom. There were two missing ceiling tiles that had a sheet shoved in them, I assume to “look better”. The room was HUGE but our queen bed was actually a full. And the pillows were throw pillow size. The counter person (same as check in) at 8am was not as friendly when she came in yelling that I was using the waffle maker incorrectly. House keeping was in but unsure of what they did other than replace towels and refold the bathroom tissue, bed left unmade. Would not stay here again and will likely avoid all Ramada locations in the future based off this experience.
Upon arrival there was little to no signage that could be seen in the dark confirming location. There was a homeless person sleeping on the ground right by the entrance door. The counter person acknowledged they knew the person was out there but didn’t know what to do about them. Counter person was friendly ish but seemed to be under the influence of something. She badly described where parking was available and how to get there. The secure door in the back of the building was rusting away at the bottom. There were two missing ceiling tiles that had a sheet shoved in them, I assume to “look better”. The room was HUGE but our queen bed was actually a full. And the pillows were throw pillow size. The counter person (same as check in) at 8am was not as friendly when she came in yelling that I was using the waffle maker incorrectly. House keeping was in but unsure of what they did other than replace towels and refold the bathroom tissue, bed left unmade. Would not stay here again and will likely avoid all Ramada locations in the future based off this experience.
