Sheraton Memphis Downtown Hotel
175 $US
/nuit
Moyenne pour novembre
Prix pour Sheraton Memphis Downtown Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
175 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Sheraton Memphis Downtown Hotel, les prix par nuit s'élèvent en moyenne à 111 $US pendant le mois le moins cher (janvier) et à 256 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 111 $US |
| février | 153 $US |
| mars | 174 $US |
| avril | 245 $US |
| mai | 220 $US |
| juin | 256 $US |
| juillet | 209 $US |
| octobre | 125 $US |
| novembre | 175 $US |
| décembre | 162 $US |
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nov. · 175 $US
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Le plus cher : juin (env. 256 $US)
Le moins cher : janvier (env. 111 $US)
À propos de cet établissement
Hôtel idéalement situé avec un restaurant, un centre de remise en forme ouvert 24h/24 et des installations professionnelles dans le centre-ville de Memphis.
Emplacement
This stunning property sits in the center of downtown within five blocks of Peabody Place Entertainment Complex, Mud Island River Park, the Mississippi River, and Pyramid Arena. Beale Streets entertainment an dining venues are just a short trolley ride away.
Restaurant
Réception ouverte 24h/24
Centre d'affaires
Service en chambre
Service de voiturier
Salle(s) de conférence
Emplacement
250 N Main St, Pinch District, Memphis, Tennessee, États-Unis d’Amérique
Options de chambre
Double Deluxe Guest Room
Couchages 4
4
Chambre Deluxe 2 Double ou Simple
Détails de la chambre
Couchages 4
344 ft²
ClimatisationChauffageBaignoirePiscine intérieure
Chambre Double Standard
Couchages 4
344 ft²
ClimatisationChauffageBaignoirePiscine intérieure
Chambre Deluxe
6
Chambre Deluxe Avec Lit King-Size
Détails de la chambre
Couchages 6
3
Chambre Deluxe avec Canapé
Détails de la chambre
Couchages 2
ClimatisationSalle de bainSécurité
2
Chambre angle
Détails de la chambre
Couchages 2
Chambre Lits Jumeaux De Luxe
Chambre Quadruple Deluxe
Couchages 4
Standard 2 Chambre Double ou Simple
Couchages 6
Double Or Twin Accessible
Couchages 6
Double Club with Views
Couchages 4
Double Or Twin King Size Bed
Couchages 6
Double Superior King Bed
Couchages 4
Chambre
Chambre Double Standard (Accessible)
Couchages 4
4
Chambre Double Deluxe 2
Détails de la chambre
2
Chambre Exécutif
Détails de la chambre
Couchages 2
ClimatisationSalle de bainSécurité
3
Chambre Lit King-Size Standard
Détails de la chambre
Couchages 4
2
Traditional Room, 2 Double Beds (Mobility Hearing Accessible, Tub)
Détails de la chambre
Couchages 4
ClimatisationSalle de bainSécurité
Chambre Double Deluxe
Couchages 4
Chambre Quadruple Standard
Couchages 4
4
Chambre Lit King-Size Traditionnelle
Détails de la chambre
Couchages 2
344 ft²
ClimatisationChauffageBaignoirePiscine intérieure
4
Chambre Double Traditionnelle 2 (Accessible)
Détails de la chambre
Couchages 4
3
Chambre Lit King-Size Traditionnelle (Accessible Aux Personnes Réduites)
Détails de la chambre
Couchages 2
ClimatisationSalle de bainSécurité
Chambre Lit King-Size Standard (Accessible Aux Personnes À Mobilité Réduite)
Couchages 6
Chambre Classique
Chambre Luxe
Chambre Double de Luxe
Couchages 4
5
Chambre Traditional
Détails de la chambre
Couchages 2
344 ft²
ClimatisationChauffageBaignoirePiscine intérieure
Room Run of House
Chambre Lits Jumeaux Standard
2
Double Executive King Bed
Détails de la chambre
Couchages 4
Quadruple Deluxe Guest Room
Couchages 4
Double Deluxe Two Double Beds
Couchages 4
Chambre Matrimoniale
Couchages 4
Salle Accessible Traditionnelle
Double King Size Bed
Couchages 4
Quadruple Accessible
Couchages 4
Quadruple with Double Bed
Couchages 4
Chambre Deluxe Double ou Lits Jumeaux
Couchages 6
Quadruple Accessible with Views
Couchages 4
Chambre Supérieure
Chambre Double Classique 2
Couchages 4
Quadruple Guest Room
Couchages 4
Double Accessible with Views
Couchages 4
Quadruple Deluxe King Bed
Couchages 4
Avis des voyageurs sur Sheraton Memphis Downtown Hotel
7.3
Bien
Basé sur 1 734 avis vérifiés
Qui séjourne ici ?
Affaires
18%
Couples
35%
Familles
27%
Groupes
14%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Sheraton Memphis Downtown Hotel, les voyageurs apprécient l'emplacement central et l'accès facile au centre de congrès, mais les avis sur les chambres vieillissantes, la propreté inégale, la réactivité du service et la fermeture de certains équipements (piscine, salle de sport et certains services) sont mitigés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Sheraton Memphis Downtown Hotel, les voyageurs apprécient l'emplacement central et l'accès facile au centre de congrès, mais les avis sur les chambres vieillissantes, la propreté inégale, la réactivité du service et la fermeture de certains équipements (piscine, salle de sport et certains services) sont mitigés.
Les clients soulignent fréquemment le personnel accueillant et le service de voiturier efficace, bien que des retards à la réception et des problèmes de facturation soient signalés. Beaucoup trouvent les chambres spacieuses et les lits confortables, mais la climatisation, la plomberie et les équipements datés font l'objet de plaintes. Attendez-vous à un point de départ pratique pour les événements du centre-ville, avec quelques compromis.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le stationnement est généralement assuré par un service de voiturier, souvent considéré comme cher, mais l'équipe est souvent saluée; l'hôtel est relié par une passerelle aux centres de congrès Renasant/Cannon. De nombreuses critiques font état de fermetures de la piscine et de la salle de sport, ainsi que de problèmes occasionnels avec les ascenseurs.
Avis de voyageur à ce sujet
10
George
12 févr. 2025
·
A séjourné 5 nuits
We had a conference and it was at the Reagan’s Convention Center, which was connected to it by a bridge. There was a lovely restaurant. Our room was sizable and the rollaway that I used was unbelievably comfortable. Everyone was kind and friendly.
We had a conference and it was at the Reagan’s Convention Center, which was connected to it by a bridge. There was a lovely restaurant. Our room was sizable and the rollaway that I used was unbelievably comfortable. Everyone was kind and friendly.
8
Jennifer
9 mars 2025
·
A séjourné 1 nuit
Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.
Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.
8
Francis
9 janv. 2023
·
Our room had electrical issues and the walls were chipping. Pool/Gym closed.
Our room had electrical issues and the walls were chipping. Pool/Gym closed.
8
Carolyn
21 août 2023
·
A séjourné 2 nuits
I like everything except for the fact that the swimming 🏊♀️ pool was closed and they did not tell us when I made reservations
I like everything except for the fact that the swimming 🏊♀️ pool was closed and they did not tell us when I made reservations
8
Pamela
9 mars 2024
·
A séjourné 3 nuits
One of the main things I was looking forward to, was the gym. The gym was out of order. Real bumper. My hotel stay was good. I would stay there again.
One of the main things I was looking forward to, was the gym. The gym was out of order. Real bumper. My hotel stay was good. I would stay there again.
2
Kenric
23 juin 2025
·
A séjourné 2 nuits
Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
8
Kimberly
21 avr. 2024
·
A séjourné 3 nuits
There is a skywalk from Sheraton to the Renasant center. Handy and safe for attending functions there. Staff was helpful and courteous always. I saw them escorting people off the property who were not staying at the hotel, so they do monitor. Sadly, There were lots of homeless people in this area. But I would stay here again in the future.
There is a skywalk from Sheraton to the Renasant center. Handy and safe for attending functions there. Staff was helpful and courteous always. I saw them escorting people off the property who were not staying at the hotel, so they do monitor. Sadly, There were lots of homeless people in this area. But I would stay here again in the future.
10
james
9 mai 2024
·
A séjourné 1 nuit
On top of room charge there was a 32 dollar fee to park. Or could park on other side of busy street.
On top of room charge there was a 32 dollar fee to park. Or could park on other side of busy street.
8
Greig
18 mai 2025
·
A séjourné 3 nuits
Good location. Walking distance to Beal St. Bad: lots of homeless people hanging around. Was told by staff not it's not safe at night to walk. But Lift and Uber and Cabs are available. One of 6 elevators was not working the whole time. Then Saturday afternoon/ night all 4 stopped working. As well as the escalators. Didn't receive room service on Saturday. Asked multiple times for towels. Never received clean towels.
Good location. Walking distance to Beal St. Bad: lots of homeless people hanging around. Was told by staff not it's not safe at night to walk. But Lift and Uber and Cabs are available. One of 6 elevators was not working the whole time. Then Saturday afternoon/ night all 4 stopped working. As well as the escalators. Didn't receive room service on Saturday. Asked multiple times for towels. Never received clean towels.
8
Edward
5 juil. 2024
·
A séjourné 1 nuit
Mandatory valet parking is not acceptable.
Mandatory valet parking is not acceptable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont variables : beaucoup décrivent des chambres et des espaces communs propres, tandis que d'autres signalent des tapis tachés, des odeurs, des fenêtres sales ou brumeuses, des parasites et un service de ménage manquant. Des odeurs de fumée/cannabis dans certains couloirs sont également mentionnées.
Avis de voyageur à ce sujet
4
Francis A.
24 août 2025
·
A séjourné 1 nuit
Through Expedia, at a $110 for the night turned into an extra $50 due to a little extra early arrival rain was ready. Immediately. Then had to pay for parking $32 which is only valet and unsafe surroundings outside to park. Homeless people surrounding hotel, front street and all around the convention center. Most all the rain turned out as if it was cleaned, but the bed had 2 holes sunk in severely. They told it was Poo from the front end, never cleaned. The bathtub had a slight line in the back. Shampoo was broke off the wall with a piece of tape sitting on the soap rack. The floor was not swept normod. Due to spots and some grit and dust webs behind the toilet, no liners in the trash cans and the carpet had two areas of some type of piece of trash obviously was not vacuumed. Thank goodness I always bring my own cleaners. I have my own Cleaning business and this is not acceptable for the price of a high in hotel. I will never return or at least in Memphis tennessee, downtown. Anyone reading this? I recently stayed at Home2 It was perfect, so clean, I did not want to leave,safe and very nice parking. Available walmart, nearby and answers when questions needed.
Through Expedia, at a $110 for the night turned into an extra $50 due to a little extra early arrival rain was ready. Immediately. Then had to pay for parking $32 which is only valet and unsafe surroundings outside to park. Homeless people surrounding hotel, front street and all around the convention center. Most all the rain turned out as if it was cleaned, but the bed had 2 holes sunk in severely. They told it was Poo from the front end, never cleaned. The bathtub had a slight line in the back. Shampoo was broke off the wall with a piece of tape sitting on the soap rack. The floor was not swept normod. Due to spots and some grit and dust webs behind the toilet, no liners in the trash cans and the carpet had two areas of some type of piece of trash obviously was not vacuumed. Thank goodness I always bring my own cleaners. I have my own Cleaning business and this is not acceptable for the price of a high in hotel. I will never return or at least in Memphis tennessee, downtown. Anyone reading this? I recently stayed at Home2 It was perfect, so clean, I did not want to leave,safe and very nice parking. Available walmart, nearby and answers when questions needed.
8
Leslie
8 oct. 2024
·
A séjourné 4 nuits
The Valets were awesome! Front desk service was fine. The room was ok. Clean but the windows looking out were filthy and hard to see through. Neither of our phones worked in the room to call down. The food at the hotel was pretty good and the lobby was clean and quiet. Overall it was a good place to stay with easy access to tourist spots.
The Valets were awesome! Front desk service was fine. The room was ok. Clean but the windows looking out were filthy and hard to see through. Neither of our phones worked in the room to call down. The food at the hotel was pretty good and the lobby was clean and quiet. Overall it was a good place to stay with easy access to tourist spots.
4
Lisa
21 sept. 2025
·
A séjourné 1 nuit
The hallway on our floor smelled like someone had been smoking weed. I said something at the front desk and they said no smoke alarms had gone off . It was strong and nasty smelling. The facet in the shower/tub also had a constant drip .
The hallway on our floor smelled like someone had been smoking weed. I said something at the front desk and they said no smoke alarms had gone off . It was strong and nasty smelling. The facet in the shower/tub also had a constant drip .
4
jennifer
8 oct. 2023
·
A séjourné 2 nuits
Bugs in room. Dirty shower that didn’t drain.
Bugs in room. Dirty shower that didn’t drain.
2
Tiffany
26 mai 2025
·
A séjourné 3 nuits
The hotel smelled of urine every where
The hotel smelled of urine every where
10
Bryan
28 juin 2024
·
A séjourné 1 nuit
Great hotel with very friendly staff in a very convenient location. Rooms were clean and tidy.
Great hotel with very friendly staff in a very convenient location. Rooms were clean and tidy.
8
Stephanie
3 nov. 2024
·
A séjourné 2 nuits
The carpet and chairs were dirty and there was a lizard in my room!
The carpet and chairs were dirty and there was a lizard in my room!
8
Damenica
29 juin 2025
·
A séjourné 2 nuits
This is an older hotel, so there are visible signs of wear and tear and/or outdated decor in some areas. Despite this, the hotel is well maintained and clean. Our room was clean and bigger than we expected. Parking will be a challenge. It’s a pain to pay extra for parking but the valet staff and service made up for it. Overall, we had no issues with our stay.
This is an older hotel, so there are visible signs of wear and tear and/or outdated decor in some areas. Despite this, the hotel is well maintained and clean. Our room was clean and bigger than we expected. Parking will be a challenge. It’s a pain to pay extra for parking but the valet staff and service made up for it. Overall, we had no issues with our stay.
6
Kelly
15 avr. 2023
·
A séjourné 1 nuit
The only problem i had was that the shower curtain was gross. There was snot on the shower curtain
The only problem i had was that the shower curtain was gross. There was snot on the shower curtain
10
Anna
16 nov. 2025
·
A séjourné 1 nuit
The room was clean, and I slept so well. The halls were quiet, and I had a very peaceful stay.
The room was clean, and I slept so well. The halls were quiet, and I had a very peaceful stay.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses avec des lits confortables et quelques belles vues, mais le décor et les équipements semblent datés. Les problèmes récurrents incluent une climatisation faible ou irrégulière, des téléviseurs plus anciens non connectés et des bruits occasionnels provenant des espaces publics ou des voisins.
Avis de voyageur à ce sujet
10
Linda
19 mai 2025
·
A séjourné 2 nuits
The rooms are nice and large. Very comfortable beds.
The rooms are nice and large. Very comfortable beds.
2
Kaye
25 août 2025
·
A séjourné 1 nuit
Air conditioning not working. Then maintenance repair but room stay warm. Tempt did not go below 74. Difficult to sleep
Air conditioning not working. Then maintenance repair but room stay warm. Tempt did not go below 74. Difficult to sleep
2
Harold
6 oct. 2024
·
A séjourné 1 nuit
HVAC was out in our room. Instead of offering another option. Engineer came up. Said it was working would take time to cool. We had been on the road all day and was exhausted. Fell asleep woke up to 75 degrees. Called front desk again. They said compressor was out we have to move your room. This was 1am. Unacceptable. This was handled so poorly. Guest was inconvenienced and perception from staff was that we were a bother. Your valets and that service was incredible
HVAC was out in our room. Instead of offering another option. Engineer came up. Said it was working would take time to cool. We had been on the road all day and was exhausted. Fell asleep woke up to 75 degrees. Called front desk again. They said compressor was out we have to move your room. This was 1am. Unacceptable. This was handled so poorly. Guest was inconvenienced and perception from staff was that we were a bother. Your valets and that service was incredible
8
Angie
15 oct. 2025
·
A séjourné 1 nuit
Absolutely no issue with the hotel. We had noisy neighbors who were slamming doors at 2am. Did not contact the desk. There would have been nothing they would have been able to do.
Absolutely no issue with the hotel. We had noisy neighbors who were slamming doors at 2am. Did not contact the desk. There would have been nothing they would have been able to do.
10
john
3 oct. 2023
·
A séjourné 3 nuits
On the edge of downtown but within walking distance of everything. Nice upscale property with clean and spacious rooms. Stayed on the 18th floor in a corner suite and had a great view of the bridge and the pyramid. Staff was helpful and welcoming. Great property and will be my new place to stay when I return.
On the edge of downtown but within walking distance of everything. Nice upscale property with clean and spacious rooms. Stayed on the 18th floor in a corner suite and had a great view of the bridge and the pyramid. Staff was helpful and welcoming. Great property and will be my new place to stay when I return.
8
Jordan
27 janv. 2023
·
A séjourné 1 nuit
Was shocked that the double beds were full size instead of queen. I did not see that in any description. We had a room on the 5th floor whose window butted up to the lobby and the noise was quite loud until 11:30-midnight. Other than that, the staff was beyond exceptional, and the rooms were clean!
Was shocked that the double beds were full size instead of queen. I did not see that in any description. We had a room on the 5th floor whose window butted up to the lobby and the noise was quite loud until 11:30-midnight. Other than that, the staff was beyond exceptional, and the rooms were clean!
6
charles a
2 oct. 2023
·
A séjourné 4 nuits
Loved the tenth-floor view. But the temperature in the room was hotter than it was outside!!! Maintenance even came and fixed it momentarily, but by the time I came back, it was the same. TOO HOT.
Loved the tenth-floor view. But the temperature in the room was hotter than it was outside!!! Maintenance even came and fixed it momentarily, but by the time I came back, it was the same. TOO HOT.
4
Ryan
27 août 2023
·
A séjourné 3 nuits
The air messed up multiple time while we were there. When we got to the hotel we had to leave it was so hot in the room. Came back and it was even hotter. They fixed it and it took all night to cool off. Checkout day I woke up middle of the night to it not working again. Every time I mentioned it to the desk the subject was avoided and nothing was done to remedy the inconveniences. So we left hours earlier than expected overall a very poor experience for what should be a great trip.
The air messed up multiple time while we were there. When we got to the hotel we had to leave it was so hot in the room. Came back and it was even hotter. They fixed it and it took all night to cool off. Checkout day I woke up middle of the night to it not working again. Every time I mentioned it to the desk the subject was avoided and nothing was done to remedy the inconveniences. So we left hours earlier than expected overall a very poor experience for what should be a great trip.
8
Israel
27 juil. 2025
·
A séjourné 2 nuits
The rooms need newer tv’s. The tvs are old, you cannot log in to stream movies and the tv reception for the local channels is poor quality.
The rooms need newer tv’s. The tvs are old, you cannot log in to stream movies and the tv reception for the local channels is poor quality.
4
Julie
24 janv. 2025
·
A séjourné 2 nuits
Our greeting was poor. The gentleman seemed almost put out that we booked through a 3rd party, or that he had to check us in at all. The tv doesn’t allow us to hook up the Roku AND it is not a smart tv so we could only watch basic tv. Even cheap hotels allow you to log in to your Netflix. The people never showed up for cleaning or to replenish anything like coffee. They only provide powder creamer which is disgusting. Offfer creamers please. I have no idea why we paid double our usual hotel price. There is no value other than being attached to the venue for the event. I will choose a different hotel next time.
Our greeting was poor. The gentleman seemed almost put out that we booked through a 3rd party, or that he had to check us in at all. The tv doesn’t allow us to hook up the Roku AND it is not a smart tv so we could only watch basic tv. Even cheap hotels allow you to log in to your Netflix. The people never showed up for cleaning or to replenish anything like coffee. They only provide powder creamer which is disgusting. Offfer creamers please. I have no idea why we paid double our usual hotel price. There is no value other than being attached to the venue for the event. I will choose a different hotel next time.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est variable : de nombreux clients félicitent le personnel accueillant et le service de voiturier attentif, mais d'autres citent une réception lente ou sous-staffée, des réponses peu utiles et des problèmes de réservation ou de facturation. Le suivi du service de ménage et la réactivité de la maintenance sont également inégaux.
Avis de voyageur à ce sujet
10
Nikki
17 août 2025
·
A séjourné 1 nuit
We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
2
Kenric
23 juin 2025
·
A séjourné 2 nuits
Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
10
Stephanie
28 oct. 2025
·
A séjourné 1 nuit
Valet personal was great every interaction, Richard the doorstop was great and a lot of help since I had my handicap mother with us. And the manager was extremely friendly and professional. Will stay here again when visiting!!
Valet personal was great every interaction, Richard the doorstop was great and a lot of help since I had my handicap mother with us. And the manager was extremely friendly and professional. Will stay here again when visiting!!
8
Otis
28 juil. 2025
·
A séjourné 3 nuits
What I liked about the facility was I observed there was someone always watching the area when we walked in. What I didn't like was that our room was not cleaned or checked on the three days we were there, we ran out of body wash in the shower I spoke to someone at the desk who let the staff know that our room was not even checked on, we left went out shopping and come back still nothing had been done. I spoke with a young lady who was cleaning up down the hallway she gave us fresh towels and face cloths for the remainder of our stay. she was very helpful I'm so thankful for her, I understand how thing can fall through the crack just letting ya know what happened while we were there. Thanks very much for listening.
What I liked about the facility was I observed there was someone always watching the area when we walked in. What I didn't like was that our room was not cleaned or checked on the three days we were there, we ran out of body wash in the shower I spoke to someone at the desk who let the staff know that our room was not even checked on, we left went out shopping and come back still nothing had been done. I spoke with a young lady who was cleaning up down the hallway she gave us fresh towels and face cloths for the remainder of our stay. she was very helpful I'm so thankful for her, I understand how thing can fall through the crack just letting ya know what happened while we were there. Thanks very much for listening.
4
Misty Marcelle
19 mai 2025
·
A séjourné 2 nuits
I had a bad experience. I had several flight delays. I called ahead of time to share that I had a late check in. It was around 1am that I arrived and I was told by the front desk that I no longer had a room. I had already prepaid through Expedia. They said it wasn't their fault. The building manager came to the line of people and said there was nothing he could do. I sat down to try and cancel and refund my stay through Expedia. I was so tired and frustrated. About 15 minutes later the building manager came over and tapped my shoulder and said he "found" a room for me. None of this made sense but I was able to get a room to sleep in. This created an incredibly poor customer experience.
I had a bad experience. I had several flight delays. I called ahead of time to share that I had a late check in. It was around 1am that I arrived and I was told by the front desk that I no longer had a room. I had already prepaid through Expedia. They said it wasn't their fault. The building manager came to the line of people and said there was nothing he could do. I sat down to try and cancel and refund my stay through Expedia. I was so tired and frustrated. About 15 minutes later the building manager came over and tapped my shoulder and said he "found" a room for me. None of this made sense but I was able to get a room to sleep in. This created an incredibly poor customer experience.
2
Amy
22 mars 2025
·
A séjourné 1 nuit
Double charged me, and is refusing to return my calls regarding the issues.
Double charged me, and is refusing to return my calls regarding the issues.
10
Meagan
27 févr. 2025
·
A séjourné 1 nuit
Staff were great for St. Jude marathon
Staff were great for St. Jude marathon
10
Stephanie
28 oct. 2024
·
A séjourné 1 nuit
I recently stayed at the Sheraton Memphis Downtown Hotel. I was very happy with the service I received. They let me check in early, which was a great asset! The staff was very friendly and helpful. I would definitely stay there again.
I recently stayed at the Sheraton Memphis Downtown Hotel. I was very happy with the service I received. They let me check in early, which was a great asset! The staff was very friendly and helpful. I would definitely stay there again.
4
Angle
20 nov. 2024
·
A séjourné 1 nuit
Very poor customer service.. Said rooms were not available because they were not cleaned... Not willing to do anything to accommodate a room that I paid for on Hotel.com... Paid for much more than what I got... Very poor service, indeed!!!
Very poor customer service.. Said rooms were not available because they were not cleaned... Not willing to do anything to accommodate a room that I paid for on Hotel.com... Paid for much more than what I got... Very poor service, indeed!!!
4
Terence
12 févr. 2025
·
A séjourné 5 nuits
I had to kept asking for them to clean my room which wasn’t done and bring me soap for 2 days
I had to kept asking for them to clean my room which wasn’t done and bring me soap for 2 days
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement au centre-ville est pratique pour les centres Renasant/Cannon et à distance de marche de Beale Street et des sites au bord du fleuve. Beaucoup notent la présence de sans-abri et des problèmes de sécurité la nuit, c'est pourquoi il est souvent recommandé d'utiliser des services de VTC/taxis.
Avis de voyageur à ce sujet
10
George
12 févr. 2025
·
A séjourné 5 nuits
We had a conference and it was at the Reagan’s Convention Center, which was connected to it by a bridge. There was a lovely restaurant. Our room was sizable and the rollaway that I used was unbelievably comfortable. Everyone was kind and friendly.
We had a conference and it was at the Reagan’s Convention Center, which was connected to it by a bridge. There was a lovely restaurant. Our room was sizable and the rollaway that I used was unbelievably comfortable. Everyone was kind and friendly.
6
Michael
9 avr. 2025
·
A séjourné 3 nuits
Lots of homeless, downtown area not very clean, and the restaurants around the area were closed. No continental breakfast or coffee offered in the morning.
Lots of homeless, downtown area not very clean, and the restaurants around the area were closed. No continental breakfast or coffee offered in the morning.
10
Darren
14 mars 2025
·
A séjourné 1 nuit
I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.
I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.
10
Stephanie
20 avr. 2025
·
A séjourné 1 nuit
Too many homeless in the area.
Too many homeless in the area.
6
Janet
31 mai 2023
·
A séjourné 2 nuits
Staff not friendly, not safe to walk around,
Staff not friendly, not safe to walk around,
10
Elaine
29 mai 2024
·
A séjourné 1 nuit
This location was perfect for walking to most things we wanted to see. We walked to Beale Street, Rock and Soul Museaum, Peabody Hotel, waterfront. We drove 15 min. to Graceland and 5 min. to the Civil Rights Museum. Our room had a view of the Mississippi River and bridges which light up at night with a colorful display.
This location was perfect for walking to most things we wanted to see. We walked to Beale Street, Rock and Soul Museaum, Peabody Hotel, waterfront. We drove 15 min. to Graceland and 5 min. to the Civil Rights Museum. Our room had a view of the Mississippi River and bridges which light up at night with a colorful display.
10
Cathy
16 juin 2025
·
A séjourné 1 nuit
Closeness to restaurants and events.
Closeness to restaurants and events.
8
Deanna
28 nov. 2023
·
A séjourné 1 nuit
The hotel was very nice; but when a truck driver rolls down his window to warn us that the area was not safe, you need to be concerned and watch out.
The hotel was very nice; but when a truck driver rolls down his window to warn us that the area was not safe, you need to be concerned and watch out.
8
David
2 juin 2025
·
A séjourné 2 nuits
Good location. Convenient for getting around town and access to the convention center. Memphis' trolley is not running and that is a problem for getting to Beale St and other points on the Main St Mall. That diminishes the score from a 5 to a 4.
Good location. Convenient for getting around town and access to the convention center. Memphis' trolley is not running and that is a problem for getting to Beale St and other points on the Main St Mall. That diminishes the score from a 5 to a 4.
6
Jill
20 oct. 2024
·
A séjourné 2 nuits
Hotel was nice but the area was not the best. Should have known when we walked in and security was in the lobby. Had a gun pulled on us in the street. Left early after night one.
Hotel was nice but the area was not the best. Should have known when we walked in and security was in the lobby. Had a gun pulled on us in the street. Left early after night one.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les restaurants sur place recueillent des critiques mitigées : plusieurs clients ont trouvé le petit-déjeuner et les repas savoureux, mais beaucoup signalent des heures d'ouverture limitées, un service lent ou des fermetures, avec des prix pour la nourriture et les boissons considérés comme élevés. Certains forfaits mentionnant un buffet étaient indisponibles.
Avis de voyageur à ce sujet
6
Marilee
10 mars 2025
·
A séjourné 3 nuits
It was very frustrating that the only food option in the entire place was overly expensive with a very limited menu. As it isn't the very best area of town, it would be nice if there was a restaurant with more affordable options
It was very frustrating that the only food option in the entire place was overly expensive with a very limited menu. As it isn't the very best area of town, it would be nice if there was a restaurant with more affordable options
4
Richard
22 oct. 2025
·
A séjourné 3 nuits
Reservation said it includes buffet breakfast. There was no buffet and restaurant was closed. Only menu items for which I was charged. At front desk I said I should t have been charged as breakfast came with the room; they said they reversed it but still shown up on my credit card as a charge
Reservation said it includes buffet breakfast. There was no buffet and restaurant was closed. Only menu items for which I was charged. At front desk I said I should t have been charged as breakfast came with the room; they said they reversed it but still shown up on my credit card as a charge
6
Jack
20 mars 2025
·
A séjourné 4 nuits
The room was OK -- nothing super special. I was disappointed that there was no microwave in the room. Also, there was minimal drawer space. I was more disppointed there was no vending -- they forced me to purchase sodas at the mini-store by the front desk for $5 each. If there was an ice machine anywhere, I never saw it. The prices at the only available restaurant were also too high -- $24 for an ordinary burger and fries, for example. The convenience to the convention center was absolutely great, and this hotel has not joined the "no room service" trend of late. Good things.
The room was OK -- nothing super special. I was disappointed that there was no microwave in the room. Also, there was minimal drawer space. I was more disppointed there was no vending -- they forced me to purchase sodas at the mini-store by the front desk for $5 each. If there was an ice machine anywhere, I never saw it. The prices at the only available restaurant were also too high -- $24 for an ordinary burger and fries, for example. The convenience to the convention center was absolutely great, and this hotel has not joined the "no room service" trend of late. Good things.
8
Jennifer
9 mars 2025
·
A séjourné 1 nuit
Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.
Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.
2
Kimberly
23 nov. 2024
·
A séjourné 1 nuit
The valet parking person was by far the nicest person on staff. We paid for a full breakfast which was not a full breakfast. It was grab n go breakfast sandwiches, of which you are allowed to get two items and two drinks per person.
The valet parking person was by far the nicest person on staff. We paid for a full breakfast which was not a full breakfast. It was grab n go breakfast sandwiches, of which you are allowed to get two items and two drinks per person.
10
Richard
31 janv. 2023
·
A séjourné 1 nuit
Restaurant food and breakfast buffet are really good. All staff were very accomodating and friendly. Rooms are quiet. Elevators are convenient. Ice machines in the floors are great.
Restaurant food and breakfast buffet are really good. All staff were very accomodating and friendly. Rooms are quiet. Elevators are convenient. Ice machines in the floors are great.
4
Lydonyial
30 oct. 2023
·
A séjourné 2 nuits
The dinning staff service in the lobby bar area was extremely slow. Guests were waiting well over 1hr 45 min for their meals to come to the table. Drink service was slow. There was a lot of dust in my room along with some tiny ants. The air conditioner wasn’t working properly. Maintenance was called to fix it the first night and it stopped working during the night . I was too tired to call front desk again after traveling 5 hr to get there.
The dinning staff service in the lobby bar area was extremely slow. Guests were waiting well over 1hr 45 min for their meals to come to the table. Drink service was slow. There was a lot of dust in my room along with some tiny ants. The air conditioner wasn’t working properly. Maintenance was called to fix it the first night and it stopped working during the night . I was too tired to call front desk again after traveling 5 hr to get there.
6
Mark
6 mai 2024
·
A séjourné 1 nuit
I like this property, have stayed here a couple times before. My request with regard to the room was fulfilled—nice room. There were some signs of previous guests (long dark hair in bathroom, eye drop vial on floor by desk. Room service was a larger concern. Ordered two entrees (NY Steak, Ribs) plus dessert. Was surprised that the food was brought in a bag, $100 worth of food in boxes. I was expected to cut my steak with the world’s flimsiest plastic utensils. I couldn’t do it and had to call for real silverware. Why was the food not plated? We’re a few years past the pandemic folks. There were further deficiencies the next morning at breakfast in the dining room, which I won’t detail here. Food was good, but the dismal presentation of the room service orders was so disappointing. I have a number of instances of travel to this city in the coming months—have to weigh whether to return to this property.
I like this property, have stayed here a couple times before. My request with regard to the room was fulfilled—nice room. There were some signs of previous guests (long dark hair in bathroom, eye drop vial on floor by desk. Room service was a larger concern. Ordered two entrees (NY Steak, Ribs) plus dessert. Was surprised that the food was brought in a bag, $100 worth of food in boxes. I was expected to cut my steak with the world’s flimsiest plastic utensils. I couldn’t do it and had to call for real silverware. Why was the food not plated? We’re a few years past the pandemic folks. There were further deficiencies the next morning at breakfast in the dining room, which I won’t detail here. Food was good, but the dismal presentation of the room service orders was so disappointing. I have a number of instances of travel to this city in the coming months—have to weigh whether to return to this property.
6
Hayden
15 mai 2025
·
A séjourné 1 nuit
Offered free breakfast at restaurant in hotel for becoming a Bonvoy member, it was closed next morning. Tried to buy glass of wine when got in late, bar was closed and not beer or wine sold in small store, told to walk a mile in downtown Memphis late at night
Offered free breakfast at restaurant in hotel for becoming a Bonvoy member, it was closed next morning. Tried to buy glass of wine when got in late, bar was closed and not beer or wine sold in small store, told to walk a mile in downtown Memphis late at night
10
Sheila
29 oct. 2023
·
A séjourné 1 nuit
Love it for Cannon Center venues. Great breakfast.
Love it for Cannon Center venues. Great breakfast.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Lilian
8 mars 2023
·
A séjourné 3 nuits
The bedrooms need renovation urgently. Too old , and bege . Furnitures are damaged by time. It does not look a Sheraton Company . A little bit disappointed :(
The bedrooms need renovation urgently. Too old , and bege . Furnitures are damaged by time. It does not look a Sheraton Company . A little bit disappointed :(
2
Gloria
6 mars 2023
·
A séjourné 1 nuit
Sent us to another hotel that was unsafe.
Sent us to another hotel that was unsafe.
10
Jaureema
26 févr. 2023
·
A séjourné 1 nuit
Everything was great!
Everything was great!
2
Kelly
18 févr. 2023
·
A séjourné 2 nuits
I did not stay here - when the desk clerk told me the fitness facility was closed for renovations, I rebooked elsewhere. The desk clerk said the closure was posted on the hotel's website, but claimed Hotels.com failed or refused to reflect this info. Had to change hotels @ 11 pm - not convenient.
I did not stay here - when the desk clerk told me the fitness facility was closed for renovations, I rebooked elsewhere. The desk clerk said the closure was posted on the hotel's website, but claimed Hotels.com failed or refused to reflect this info. Had to change hotels @ 11 pm - not convenient.
4
Heather
13 févr. 2023
·
A séjourné 1 nuit
I never received my breakfast voucher, so I paid $45 for one adult and one kids breakfast buffet. There was a massive hole in our bathroom door.
I never received my breakfast voucher, so I paid $45 for one adult and one kids breakfast buffet. There was a massive hole in our bathroom door.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 16:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-31: 111.99999855613709USD
- 2026-11-01: 137.75385USD
- 2026-11-02: 153.75750075378417USD
- 2026-11-03: 161.64359887542724USD
- 2026-11-04: 240.84000457000732USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 141.1137USD
- 2026-11-08: 102.99999996910095USD
- 2026-11-09: 142.32241068572998USD
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: 142.32241068572998USD
- 2026-11-13: 142.32241068572998USD
- 2026-11-14: 142.32241068572998USD
- 2026-11-15: 137.75385USD
- 2026-11-16: 137.98999546318055USD
- 2026-11-17: 137.98999546318055USD
- 2026-11-18: 137.98999546318055USD
- 2026-11-19: 137.75385USD
- 2026-11-20: 137.98999546318055USD
- 2026-11-21: 137.98999546318055USD
- 2026-11-22: 137.98905556373597USD
- 2026-11-23: 137.98999546318055USD
- 2026-11-24: 137.98999546318055USD
- 2026-11-25: 141.9999995426178USD
- 2026-11-26: 137.98999546318055USD
- 2026-11-27: 137.98999546318055USD
- 2026-11-28: 137.98999546318055USD
- 2026-11-29: 141.9999995426178USD
- 2026-11-30: 137.98999546318055USD
- 2026-12-01: 142.93205509910584USD
- 2026-12-02: 137.98999546318055USD
- 2026-12-03: 143.99999448165894USD
- 2026-12-04: NO DATA
- 2026-12-05: 198.00000309295655USD
- 2026-12-06: 143.01360419273377USD
- 2026-12-07: 143.49897681045533USD
- 2026-12-08: 137.98999546318055USD
- 2026-12-09: 137.98999546318055USD
- 2026-12-10: 139.99999605903625USD
- 2026-12-11: 143.99999448165894USD
- 2026-12-12: 143.99999448165894USD
- 2026-12-13: 137.98999546318055USD
- 2026-12-14: 137.98999546318055USD
- 2026-12-15: 137.98999546318055USD
- 2026-12-16: 155.6604040802002USD
- 2026-12-17: 143.99999448165894USD
- 2026-12-18: 137.98999546318055USD
- 2026-12-19: NO DATA
- 2026-12-20: 152.92799677124023USD
- 2026-12-21: 137.98999546318055USD
- 2026-12-22: 137.98999546318055USD
- 2026-12-23: 137.98999546318055USD
- 2026-12-24: 137.98999546318055USD
- 2026-12-25: 137.98999546318055USD
- 2026-12-26: 137.98999546318055USD
- 2026-12-27: 137.98999546318055USD
- 2026-12-28: 139.99999605903625USD
- 2026-12-29: 137.98999546318055USD
- 2026-12-30: 137.98999546318055USD
- 2026-12-31: 141.9999995426178USD
Check-in time starts at16:00Check-in time ends at02:00Check-out time ends at11:00
Age Requirements
Minimum age to check in is 21 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: USD 50 per accommodation, per stay; Service animals are exempt from fees;
Front Desk Services
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Dining
You can enjoy a meal at Crossroads Tavern & Grill serving the guests of Memphis Riverline Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.Fee for full breakfast: approximately USD 24.95 per person;
Équipements populaires
Restaurant
Réception ouverte 24h/24
Centre d'affaires
Service en chambre
Service de voiturier
Salle(s) de conférence
Services
Centre d'affaires
Réception ouverte 24h/24
Salle(s) de conférence
Salles de réunion
Blanchisserie
Magasins
Photocopieur
Projecteur LCD
Activités
Terrasse
Connexion Internet
Wi-fi
Général
Service en chambre
Restaurant
Bar
Petit-déjeuner en chambre
Beach Sun Loungers
Coffee Shop/Café
Wheelchair Accessible (Limited)
Parking
Service de voiturier
Garage