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Courtyard Houston Westchase

68 USD

a notte

Media per ottobre

Courtyard Houston Westchase - Image 1

Courtyard Houston Westchase - Camera

Courtyard Houston Westchase - Camera

Courtyard Houston Westchase - Reception

Courtyard Houston Westchase - Piscina

Prezzi per Courtyard Houston Westchase

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68 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso Courtyard Houston Westchase, il prezzo per notte è in media di 67 USD nel mese più economico (dicembre) e di 110 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Courtyard Houston Westchase per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	69 USD
febbraio	74 USD
marzo	105 USD
aprile	89 USD
maggio	93 USD
giugno	110 USD
luglio	81 USD
agosto	74 USD
settembre	80 USD
ottobre	68 USD
novembre	69 USD
dicembre	67 USD

Prezzo più alto: giugno (circa 110 USD)

Prezzo più basso: dicembre (circa 67 USD)

Informazioni su questa struttura

Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, negozi di articoli da regalo/edicole e una T...

Servizi

Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, negozi di articoli da regalo/edicole e una TV nelle aree comuni. Arrivare ai vicini luoghi di interesse è semplice grazie al servizio gratuito di navetta locale che opera all'interno di 3.0 miglia.

Servizi per le aziende

Potrai usufruire di check-in veloce, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Houston? Presso un hotel avrai a disposizione 117 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.

Ristorazione

Se la fame si fa sentire, visita The Bistro, piacevole bistro che include un bar/lounge. Puoi anche mangiare al bar/caffetteria. La colazione preparata su ordinazione è servita nei giorni feriali dalle ore 06:30 alle ore 09:30 e nel fine settimana dalle ore 07:00 alle ore 10:00, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 153 camere con arredamento individuale della struttura, complete di frigorifero e TV LCD. Riposati su un comodo letto con materasso a doppio strato e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno parzialmente a vista dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli.

Posizione

Se ti muovi in auto, Courtyard by Marriott Houston Westchase di Houston (Westchase) ti permette di raggiungere molti luoghi interessanti in pochissimo tempo: in 1 minuti arriverai a Westheimer Road e in 6 minuti a Memorial City Mall (centro commerciale). Questo hotel si trova a 16,3 km da Università di Rice e 19,2 km da MD Anderson Cancer Center.

Nelle vicinanze

Westheimer Road(0.1 miglia)
Harwin Drive Shopping District(2.1 miglia)
Memorial City Mall (centro commerciale)(3.5 miglia)
Richmond Avenue(3.6 miglia)
Town and Country Village (centro commerciale)(3.6 miglia)
West Houston Medical Center(3.6 miglia)
Ospedale Memorial Hermann Memorial City Medical Center(3.6 miglia)
Lakeside Country Club(3.7 miglia)
Centro Commerciale CityCentre(4 miglia)
Sharpstown Shopping Center(4.1 miglia)
Arena Theater(4.2 miglia)
Houston Christian University(4.4 miglia)
Memorial Hermann Southwest Hospital(4.5 miglia)
Houston Country Club(4.8 miglia)
The Galleria(4.9 miglia)
Aeroporto di Houston William P. Hobby (HOU)(29.4 miglia)
Aeroporto intercontinentale George Bush (IAH)(34.5 miglia)

Parcheggio
Ristorante
Piscina
Camere non fumatori
Lavanderia a secco
Servizio banchetti

Posizione

9975 Westheimer Road, George Bush Park/Eldridge, Houston, Texas, Stati Uniti d'America

Westheimer Road (0.1 miglia)

Harwin Drive Shopping District (2.1 miglia)

Memorial City Mall (centro commerciale) (3.5 miglia)

Richmond Avenue (3.6 miglia)

Town and Country Village (centro commerciale) (3.6 miglia)

West Houston Medical Center (3.6 miglia)

Altre informazioni sulla posizione

Opzioni camera

3

Camera, 1 letto king con divano letto

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

290 ft²

Aria condizionata

Wi-Fi (gratuito)

Frigorifero

4

Suite, 1 letto king con divano letto

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

355 ft²

Aria condizionata

Wi-Fi (gratuito)

Frigorifero

3

Camera, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

365 ft²

Aria condizionata

Wi-Fi (gratuito)

Frigorifero

Recensioni degli ospiti su Courtyard Houston Westchase

7.9

Buono

Sulla base di 1160 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

29%

In coppia

27%

Famiglia

23%

Gruppo

10%

In solitaria

7%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Al Courtyard Houston Westchase, le recensioni recenti dipingono un quadro contrastante: gli ospiti spesso elogiano il personale cordiale, i letti comodi e la posizione comoda vicino a Kroger e a ristoranti, mentre problemi di manutenzione ricorrenti e aree datate a volte compromettono l'esperienza complessiva.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Al Courtyard Houston Westchase, le recensioni recenti dipingono un quadro contrastante: gli ospiti spesso elogiano il personale cordiale, i letti comodi e la posizione comoda vicino a Kroger e a ristoranti, mentre problemi di manutenzione ricorrenti e aree datate a volte compromettono l'esperienza complessiva.

Molti menzionano ascensori frequentemente fuori servizio, un parcheggio a pagamento con barriera inaspettato, e chiusure o problemi di pulizia della piscina, della vasca idromassaggio e della palestra. Il feedback sulla pulizia è contrastante, con segnalazioni di odori o parassiti accanto a numerosi commenti su camere pulite. Le camere appaiono usurate e alcune presentano problemi con l'aria condizionata, l'idraulica, la TV o le schede chiave, e occasionali problemi con il Wi-Fi, anche se i letti sono generalmente confortevoli. In generale, aspettatevi un soggiorno conveniente ed economico con momenti positivi grazie al personale, ma con una manutenzione discontinua.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Gli ascensori sono spesso fuori servizio. È disponibile un parcheggio a pagamento con barriera giornaliera, e diversi ospiti hanno notato una piscina o una vasca idromassaggio chiuse/sporche, una palestra limitata e occasionali guasti alle macchine del ghiaccio; è presente uno Starbucks/bistrot in loco.

Recensioni degli ospiti correlate

8

Alexander

18 ago 2025

·

Soggiorno di 1 notte

This hotel has gated parking that's accessed with your door keycard for $10 fee that's taken from your key deposit

This hotel has gated parking that's accessed with your door keycard for $10 fee that's taken from your key deposit

4

Juanita

17 feb 2025

·

Soggiorno di 1 notte

Elevator doesn’t work ever!

Elevator doesn’t work ever!

10

Elizabeth

9 dic 2022

·

Soggiorno di 2 notti

Gated parking

Gated parking

4

Allan

28 feb 2023

·

Soggiorno di 1 notte

It’s disheartening to select a specific hotel and specific location for its amenities only to find that the pool and hot tub were closed and under construction. It’s also misleading to post pictures of a fully stocked gym only to find five treadmills with no bench and two to three pairs of dumbbells.

It’s disheartening to select a specific hotel and specific location for its amenities only to find that the pool and hot tub were closed and under construction. It’s also misleading to post pictures of a fully stocked gym only to find five treadmills with no bench and two to three pairs of dumbbells.

4

Steve

9 dic 2024

·

Soggiorno di 2 notti

First, the advertisement was misleading and false The description of the property said it has a pool and Jacuzzi, but what they don’t tell you is that it doesn’t work and they’re getting rid of it. Secondly, the wallpaper had so much chemicals on it, you could only tell the original design in one corner of the wallpaper The sliding door was barred shut The bed was OK, but the TV was on the fritz and started with a good screen and then quickly went to a digitized scatter screen The concierge told me that they would give me a discount because of the hot tub not working, which was one reason I chose that hotel But I came to find out he did not. Upon leaving, I mentioned that to The girl at the desk and she gave me a four dollar a day discount How exciting

First, the advertisement was misleading and false The description of the property said it has a pool and Jacuzzi, but what they don’t tell you is that it doesn’t work and they’re getting rid of it. Secondly, the wallpaper had so much chemicals on it, you could only tell the original design in one corner of the wallpaper The sliding door was barred shut The bed was OK, but the TV was on the fritz and started with a good screen and then quickly went to a digitized scatter screen The concierge told me that they would give me a discount because of the hot tub not working, which was one reason I chose that hotel But I came to find out he did not. Upon leaving, I mentioned that to The girl at the desk and she gave me a four dollar a day discount How exciting

6

Claudia

24 feb 2025

·

Soggiorno di 2 notti

Friendly staff! Elevators were down - very inconvenient with luggage to use stairs. Elevators were down all weekend.

Friendly staff! Elevators were down - very inconvenient with luggage to use stairs. Elevators were down all weekend.

8

Christian

5 set 2023

·

Soggiorno di 9 notti

Good rooms, very nice fenced parking, small fridge and the entry to the room a bit tight between the bed and the desk furniture. The gym needed a lot of attention. More free weights, a bench and some mats at least. The pool area was nice but the jacuzzi thing was dirty and the area was fenced off.

Good rooms, very nice fenced parking, small fridge and the entry to the room a bit tight between the bed and the desk furniture. The gym needed a lot of attention. More free weights, a bench and some mats at least. The pool area was nice but the jacuzzi thing was dirty and the area was fenced off.

6

Loralee

6 feb 2025

·

Soggiorno di 1 notte

The toilet in my room wouldn’t flush with the handle (had to lift the tank lid) The nightstand between the beds was all chewed up @ the corners (like an animal had been knawing at it) The ice machine did not work.

The toilet in my room wouldn’t flush with the handle (had to lift the tank lid) The nightstand between the beds was all chewed up @ the corners (like an animal had been knawing at it) The ice machine did not work.

8

Ray

31 lug 2025

·

Soggiorno di 2 notti

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

6

Axel

7 mar 2025

·

Soggiorno di 1 notte

Broken Elevator

Broken Elevator

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Pulizia

Il feedback sulla pulizia è contrastante, con molti che elogiano le camere pulite, ma segnalazioni ricorrenti di odori di muffa o urina, parassiti (scarafaggi/formiche) e pulizia discontinua.

Recensioni degli ospiti correlate

8

Rekha

11 nov 2025

·

Soggiorno di 1 notte

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

6

Fady

3 ago 2025

·

Soggiorno di 7 notti

Dirty and bad smell

Dirty and bad smell

10

Michael

11 lug 2025

·

Soggiorno di 2 notti

The stay was good. Clean rooms friendly front desk clerks

The stay was good. Clean rooms friendly front desk clerks

4

Brandie

30 giu 2024

·

Soggiorno di 1 notte

The room smelt like mold and the hallways smelt like urine. But the staff was was very helpful

The room smelt like mold and the hallways smelt like urine. But the staff was was very helpful

2

Sobin

30 giu 2025

·

Soggiorno di 1 notte

Staff were nice but the room was not clean, big cockroach in the rest room and kids got scared

Staff were nice but the room was not clean, big cockroach in the rest room and kids got scared

6

martha

25 set 2025

·

Soggiorno di 2 notti

Room was overall clean but came back to room 2nd night to find 2 large cockroaches crawling on floor. Explanation was they had just exterminated . Moved us to another room.

Room was overall clean but came back to room 2nd night to find 2 large cockroaches crawling on floor. Explanation was they had just exterminated . Moved us to another room.

2

Latricia

26 giu 2024

·

Soggiorno di 1 notte

Mold in rooms just horrible

Mold in rooms just horrible

6

Min-Min

16 apr 2025

·

Soggiorno di 3 notti

We like this hotel because it provides a gated parking lot and is within walking distance to a local Kroger. We don’t like this hotel because I found bugs hidden under the wasted towels in the bathroom. The room is not exactly very clean.

We like this hotel because it provides a gated parking lot and is within walking distance to a local Kroger. We don’t like this hotel because I found bugs hidden under the wasted towels in the bathroom. The room is not exactly very clean.

2

Waiel

10 ago 2024

·

Soggiorno di 1 notte

So dirty, the sheets had pee stains, the toilet was stained & had dried pee stains on the sides and not cleaned. i told the front desk and they didn't even solve it until midnight even though i checked in at 3pm. i had to tell them a second time until they finally send someone. they gave me new sheets but didn't even take the old ones off & put the new ones on. My husband had to put the sheets on and the person who came to the room just wiped the toilet with a rag, they didn't actually clean all the pee on the outside of the toilet that was dripping on the outside. they couldn’t compensate me or do anything to help, a new room wasn't offered either. it was very disappointing.

So dirty, the sheets had pee stains, the toilet was stained & had dried pee stains on the sides and not cleaned. i told the front desk and they didn't even solve it until midnight even though i checked in at 3pm. i had to tell them a second time until they finally send someone. they gave me new sheets but didn't even take the old ones off & put the new ones on. My husband had to put the sheets on and the person who came to the room just wiped the toilet with a rag, they didn't actually clean all the pee on the outside of the toilet that was dripping on the outside. they couldn’t compensate me or do anything to help, a new room wasn't offered either. it was very disappointing.

4

Nicole

29 mar 2025

·

Soggiorno di 4 notti

We were given one of the worst rooms on the property - too many access points for a family, large gap under the door which could allow the roaches, mosquitoes and other bugs easy access to the room. The bathroom was old, dingy and dirty. The remodel was like putting lipstick on a pig. I do not recommend this hotel, especially if you bundle your hotel in a package.

We were given one of the worst rooms on the property - too many access points for a family, large gap under the door which could allow the roaches, mosquitoes and other bugs easy access to the room. The bathroom was old, dingy and dirty. The remodel was like putting lipstick on a pig. I do not recommend this hotel, especially if you bundle your hotel in a package.

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Camere

I letti sono generalmente comodi, ma le camere appaiono datate con problemi di manutenzione ricorrenti (aria condizionata, WC, TV, serrature delle porte) e occasionali rumori provenienti da pareti sottili. Alcune camere non dispongono di forno a microonde e l'affidabilità del Wi-Fi è incostante.

Recensioni degli ospiti correlate

6

Jose A

8 ago 2023

·

Soggiorno di 1 notte

The A/C in the rooms doesn’t work properly

The A/C in the rooms doesn’t work properly

6

Navin

3 gen 2025

·

Soggiorno di 1 notte

This ok place to stay. Building is old with some renovation.

This ok place to stay. Building is old with some renovation.

2

Tammi

12 mag 2025

·

Soggiorno di 1 notte

When we arrived, we were informed the elevator was broken. They accommodated us on the 2nd floor. Thankfully, we were not traveling with anyone that could not climb the stairs, so this was not that big of a deal- it happens. The most dissatisfying portion was that when we got to the 2nd floor, it was noticeably warm in the hallways. This should have been a clue because it was almost as warm in our room. Despite trying to adjust the temperature, it never got below 78 degrees in our room. The AC was clearly not working, and the room was relying on the fan blowing only. Didn't sleep well because of how warm it was. Was just ready to leave in the morning. Thankfully, we had only planned for one night stay as could not have stayed a second night like that

When we arrived, we were informed the elevator was broken. They accommodated us on the 2nd floor. Thankfully, we were not traveling with anyone that could not climb the stairs, so this was not that big of a deal- it happens. The most dissatisfying portion was that when we got to the 2nd floor, it was noticeably warm in the hallways. This should have been a clue because it was almost as warm in our room. Despite trying to adjust the temperature, it never got below 78 degrees in our room. The AC was clearly not working, and the room was relying on the fan blowing only. Didn't sleep well because of how warm it was. Was just ready to leave in the morning. Thankfully, we had only planned for one night stay as could not have stayed a second night like that

6

Michael

4 ago 2025

·

Soggiorno di 2 notti

Room had an odor upon arrival, toilet was unappealing due to hard water stains inside. Shower water was not hot, (Luke warm at best). The TV had volume issues, sometimes no sound, to blasting loud in the middle of watching. Parking gate only worked on one side, and elevator stopped working, and were on the top floor. The staff was very helpful though, and made adjustments to offset issues.

Room had an odor upon arrival, toilet was unappealing due to hard water stains inside. Shower water was not hot, (Luke warm at best). The TV had volume issues, sometimes no sound, to blasting loud in the middle of watching. Parking gate only worked on one side, and elevator stopped working, and were on the top floor. The staff was very helpful though, and made adjustments to offset issues.

8

Joreaner

18 ott 2023

·

Soggiorno di 1 notte

Very nice hotel. Major disappointment was the WiFi did not work.

Very nice hotel. Major disappointment was the WiFi did not work.

8

Christopher

10 giu 2024

·

Soggiorno di 1 notte

Its a great stay i was just shocked to see no microwaves in the room i had to go to the lobby to warm my food. That was a little inconvenient

Its a great stay i was just shocked to see no microwaves in the room i had to go to the lobby to warm my food. That was a little inconvenient

8

Curt

7 gen 2025

·

Soggiorno di 1 notte

The room was freezing when I got in. It took two hours to warm it up.

The room was freezing when I got in. It took two hours to warm it up.

6

irfanulla

31 dic 2024

·

Soggiorno di 2 notti

Beds were comfy, room was clean. Comfortable stay. Location was good. Property looked little dated.

Beds were comfy, room was clean. Comfortable stay. Location was good. Property looked little dated.

8

Kyndra

14 feb 2025

·

Soggiorno di 3 notti

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

8

Linda

15 apr 2025

·

Soggiorno di 1 notte

Comfortable rooms, bedding; had small refrig.

Comfortable rooms, bedding; had small refrig.

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Servizio

Il servizio è incostante: molti ospiti lodano il personale cordiale e disponibile, mentre altri segnalano interazioni scortesi, check-in lenti o problematici e un monitoraggio irregolare delle richieste.

Recensioni degli ospiti correlate

8

Rekha

11 nov 2025

·

Soggiorno di 1 notte

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

2

Erica

5 ott 2025

·

Soggiorno di 2 notti

My friend and I had a terrible stay. When we arrived very late at night and tired we were hit with a very strong gas smell. We were concerned and asked the front desk host and he laughed it off like it was normal. We slept with out balcony door open scared it would be an explosion.

My friend and I had a terrible stay. When we arrived very late at night and tired we were hit with a very strong gas smell. We were concerned and asked the front desk host and he laughed it off like it was normal. We slept with out balcony door open scared it would be an explosion.

8

Med

1 ago 2025

·

Soggiorno di 1 notte

The service was poor when we arrived. He was not friendly at all. No greeting. No instructions of where the elevator, wifi, pool or gym locations.

The service was poor when we arrived. He was not friendly at all. No greeting. No instructions of where the elevator, wifi, pool or gym locations.

8

Margaret

3 lug 2025

·

Soggiorno di 2 notti

No one was to be found when I arrived and another group waiting to check in informed me that their check in system was down. Once someone finally came back to the front desk, I inquired about how long something like this typically takes and they had no answer. My son and I waited almost an hour and a half to check into our room. When we received a room key, we went up the the second floor to the assigned room and noticed a bag of trash sitting next to the door. I tried the key and handle several times and the sensor kept flashing red. My son and I trekked back to the front desk to ask them to reset the key and the gentleman who helped us seemed very inconvenienced. We were assigned to a different room where a giant cockroach on the ceiling greeted us. Otherwise, the room was decently clean and the pool was nice. Besides the evening staff, everyone else over the next two days was very kind and helpful.

No one was to be found when I arrived and another group waiting to check in informed me that their check in system was down. Once someone finally came back to the front desk, I inquired about how long something like this typically takes and they had no answer. My son and I waited almost an hour and a half to check into our room. When we received a room key, we went up the the second floor to the assigned room and noticed a bag of trash sitting next to the door. I tried the key and handle several times and the sensor kept flashing red. My son and I trekked back to the front desk to ask them to reset the key and the gentleman who helped us seemed very inconvenienced. We were assigned to a different room where a giant cockroach on the ceiling greeted us. Otherwise, the room was decently clean and the pool was nice. Besides the evening staff, everyone else over the next two days was very kind and helpful.

8

Linda

19 ott 2025

·

Soggiorno di 1 notte

When we checked in, we were given a room that was not clean. We went up and waited patiently we were not rude. When the lady came out we said thank you, Gracias. Nothing was said to us, then they come back and knocked on the door and acted like we’re gonna have to leave the room. they may say they didn’t but they did. and we were just wondering why the attitude was that we did something wrong….I know mistakes can be made, but it was not handled well at all

When we checked in, we were given a room that was not clean. We went up and waited patiently we were not rude. When the lady came out we said thank you, Gracias. Nothing was said to us, then they come back and knocked on the door and acted like we’re gonna have to leave the room. they may say they didn’t but they did. and we were just wondering why the attitude was that we did something wrong….I know mistakes can be made, but it was not handled well at all

10

Cordelia

22 set 2025

·

Soggiorno di 1 notte

Last minute trip and decided to stay here. Front desk was very friendly and explained everything. Once she realized my room was on the side that the door wasn't working she changed our room to the other side of the hotel so I wouldn't have to go all the way around which I really appreciated. There is a 6.50 charge for parking which is fine BUT, I wasn't told there would be 2 separate charges for incidentals and 10.00 for parking, When the $10 charge came through at almost midnight I called front desk and the clerk at that time had no idea why I was charged. The next morning at check out I brought it up and I'm assuming a manager explained there are 2 separate charges which is fine but I wish I would've been made aware so I wouldn't have freaked out that my card was being charged twice. My thinking was it wouldve been taken out of the incidentals since I wasn't told there was a separate charge and it didnt get taken out at check in.

Last minute trip and decided to stay here. Front desk was very friendly and explained everything. Once she realized my room was on the side that the door wasn't working she changed our room to the other side of the hotel so I wouldn't have to go all the way around which I really appreciated. There is a 6.50 charge for parking which is fine BUT, I wasn't told there would be 2 separate charges for incidentals and 10.00 for parking, When the $10 charge came through at almost midnight I called front desk and the clerk at that time had no idea why I was charged. The next morning at check out I brought it up and I'm assuming a manager explained there are 2 separate charges which is fine but I wish I would've been made aware so I wouldn't have freaked out that my card was being charged twice. My thinking was it wouldve been taken out of the incidentals since I wasn't told there was a separate charge and it didnt get taken out at check in.

2

Emily

1 lug 2024

·

Soggiorno di 1 notte

I recently had an extremely disappointing experience at this Marriott hotel. Upon check-in, the manager displayed an appalling lack of professionalism. She was on her phone, clearly disinterested in assisting me, and when I tried to address a concern, she began yelling at me in front of another family checking in. This public display of rudeness was not only humiliating but completely unacceptable for a hospitality establishment. The situation escalated when I inquired about a late checkout. Instead of handling my request politely, the manager yelled at me, threatening to charge my card extra fees. Her tone and aggression were shocking, and she even screamed in front of other customers that I am never allowed at any Marriott hotel again. This behavior is beyond unprofessional and reflects very poorly on the Marriott brand. I have never encountered such rude and hostile treatment from hotel staff. The manager’s actions were uncalled for and left me feeling upset and disrespected. I expect much better from Marriott and will be reconsidering my loyalty to this hotel chain in the future.

I recently had an extremely disappointing experience at this Marriott hotel. Upon check-in, the manager displayed an appalling lack of professionalism. She was on her phone, clearly disinterested in assisting me, and when I tried to address a concern, she began yelling at me in front of another family checking in. This public display of rudeness was not only humiliating but completely unacceptable for a hospitality establishment. The situation escalated when I inquired about a late checkout. Instead of handling my request politely, the manager yelled at me, threatening to charge my card extra fees. Her tone and aggression were shocking, and she even screamed in front of other customers that I am never allowed at any Marriott hotel again. This behavior is beyond unprofessional and reflects very poorly on the Marriott brand. I have never encountered such rude and hostile treatment from hotel staff. The manager’s actions were uncalled for and left me feeling upset and disrespected. I expect much better from Marriott and will be reconsidering my loyalty to this hotel chain in the future.

6

Victor

3 ott 2025

·

Soggiorno di 1 notte

The front office manager "Mrs Pies" is an absolute rude woman, we arrived to the hotel an hour before check in and I we wanted to know where the restrooms were and she interrupted my question with a " Check in is at 3" high voice if could cancel my booking at that moment ive would it done it. She was being rude to every guest that entered the building. The hotel is clean but old, the elevator wants to move before the door closes, the ice machines on one side of the building do not work, the ac was really loud. Would not recomend and would not stay again.

The front office manager "Mrs Pies" is an absolute rude woman, we arrived to the hotel an hour before check in and I we wanted to know where the restrooms were and she interrupted my question with a " Check in is at 3" high voice if could cancel my booking at that moment ive would it done it. She was being rude to every guest that entered the building. The hotel is clean but old, the elevator wants to move before the door closes, the ice machines on one side of the building do not work, the ac was really loud. Would not recomend and would not stay again.

2

Mehmet S

28 set 2024

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Soggiorno di 2 notti

Front desk person Ashley was horribly rude and extremely annoying. We hated her!

Front desk person Ashley was horribly rude and extremely annoying. We hated her!

2

Clare

11 mar 2025

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Soggiorno di 2 notti

We didn’t even have a room key! We were given no warning before our stay and I even called to confirm our stay. Their WHOLE system was down and we had to be escorted to our room anytime we wanted to get in it was a nightmare try to go anywhere. We couldn’t park inside the locked gate because we didn’t have access without the keycards and it was so unsafe! We had to wait for staff constantly without access to our room. No key card for 2 days and we were in town to show at the rodeo so no time to rebook anything. We need compensation for this.

We didn’t even have a room key! We were given no warning before our stay and I even called to confirm our stay. Their WHOLE system was down and we had to be escorted to our room anytime we wanted to get in it was a nightmare try to go anywhere. We couldn’t park inside the locked gate because we didn’t have access without the keycards and it was so unsafe! We had to wait for staff constantly without access to our room. No key card for 2 days and we were in town to show at the rodeo so no time to rebook anything. We need compensation for this.

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Posizione

Posizione comoda a Westchase, vicino a un Kroger e a ristoranti; diversi ospiti hanno apprezzato la possibilità di raggiungere a piedi i servizi. Alcuni hanno menzionato che la zona circostante a volte sembra poco sicura, anche se il parcheggio con barriera li ha aiutati a sentirsi più al sicuro.

Recensioni degli ospiti correlate

8

Rajib

27 mag 2025

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Soggiorno di 2 notti

Kroger just across from the property. Lots of dining options within 10 minutes walking distance.

Kroger just across from the property. Lots of dining options within 10 minutes walking distance.

8

Tamara

19 apr 2025

·

Soggiorno di 2 notti

Location is ducked off being Kroger. But after finding, this hotel was a nice stay. It is located near several restaurants and places needed for my stay. I would definitely stay again and recommend.

Location is ducked off being Kroger. But after finding, this hotel was a nice stay. It is located near several restaurants and places needed for my stay. I would definitely stay again and recommend.

8

Darrell

28 feb 2025

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Soggiorno di 1 notte

It was quiet and nice. Lots of restaurant nearby

It was quiet and nice. Lots of restaurant nearby

10

Terra

28 feb 2023

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Soggiorno di 1 notte

It is not located in the nicest part of town and there are lots of people walking around, but the parking is gated entry so I felt more safe. Staff was friendly. Elevator was jumpy and bumpy. Phone in room needs an update and the tv is a little small. Large towels but the toiletries need to be filled after check out, my body wash was almost empty. I didn't realize they have a bistro but no free breakfast, my own fault.

It is not located in the nicest part of town and there are lots of people walking around, but the parking is gated entry so I felt more safe. Staff was friendly. Elevator was jumpy and bumpy. Phone in room needs an update and the tv is a little small. Large towels but the toiletries need to be filled after check out, my body wash was almost empty. I didn't realize they have a bistro but no free breakfast, my own fault.

10

David

24 mag 2024

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Soggiorno di 1 notte

Property is in a major metro area and even has signs posted that warn of such and to be careful of your belongings. This is typical for most of Houston, just not ideal.

Property is in a major metro area and even has signs posted that warn of such and to be careful of your belongings. This is typical for most of Houston, just not ideal.

10

Hien

19 mar 2025

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Soggiorno di 1 notte

The staff are very friendly helpful and the best thing about the hotel is right next to a Kroger grocery store so you never far from getting items you need and just a block away from the beltway which takes you to everywhere in the city within 30 minutes or less

The staff are very friendly helpful and the best thing about the hotel is right next to a Kroger grocery store so you never far from getting items you need and just a block away from the beltway which takes you to everywhere in the city within 30 minutes or less

10

Regina

2 lug 2024

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Soggiorno di 1 notte

The room was very clean and the staff was super friendly and helpful. This hotel is just in a bad location.

The room was very clean and the staff was super friendly and helpful. This hotel is just in a bad location.

8

Kyndra

14 feb 2025

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Soggiorno di 3 notti

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

10

Janie

18 gen 2025

·

Soggiorno di 1 notte

Nice and quiet location.

Nice and quiet location.

8

Ray

31 lug 2025

·

Soggiorno di 2 notti

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

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Ristorazione

Non è inclusa la colazione gratuita; diversi ospiti hanno utilizzato lo Starbucks/bistrot in loco e lo hanno trovato comodo, anche se il bar era occasionalmente chiuso. Il feedback generale sul cibo è stato positivo ma limitato.

Recensioni degli ospiti correlate

6

Maryam

18 ago 2025

·

Soggiorno di 1 notte

The hotel was okay for the price (about $6 in advance for parking). Beds were fairly comfortable, but no breakfast was included. Decent stay overall.

The hotel was okay for the price (about $6 in advance for parking). Beds were fairly comfortable, but no breakfast was included. Decent stay overall.

10

Stephanie

20 ott 2023

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Soggiorno di 1 notte

Beds were comfortable. Loved having Starbucks available in the hotel. Staff was friendly.

Beds were comfortable. Loved having Starbucks available in the hotel. Staff was friendly.

8

ruben

3 ago 2025

·

Soggiorno di 1 notte

Elevators were out of service bar area was closed on a Saturday building next door was sketchy pulled into parking lot around 1am couple outside arguing

Elevators were out of service bar area was closed on a Saturday building next door was sketchy pulled into parking lot around 1am couple outside arguing

8

ANTONY CHAOYI

29 ott 2023

·

Soggiorno di 1 notte

Next to Kroger grocery store so it's very convenient if you need something.

Next to Kroger grocery store so it's very convenient if you need something.

10

MUTHUVINAYAGAM

30 lug 2023

·

Soggiorno di 2 notti

Great location next to Kroger for any purchase and needs. Close to Galleria Mall and lots of eateries. Clean and well maintained rooms.

Great location next to Kroger for any purchase and needs. Close to Galleria Mall and lots of eateries. Clean and well maintained rooms.

10

Tracey

16 mar 2023

·

Soggiorno di 1 notte

The service was great. The chef Thelma was amazing! She was great, and the food was better.

The service was great. The chef Thelma was amazing! She was great, and the food was better.

10

gloria

22 lug 2024

·

Soggiorno di 1 notte

My stay was comfortable I enjoyed it plus there’s a Starbucks inside I didn’t have to leave the property. I will stay again.

My stay was comfortable I enjoyed it plus there’s a Starbucks inside I didn’t have to leave the property. I will stay again.

10

Donna

14 nov 2023

·

Soggiorno di 1 notte

It was perfect. I wish I had more time to spend there. The pool looked inviting. I wish the Bistro wasn’t so expensive.

It was perfect. I wish I had more time to spend there. The pool looked inviting. I wish the Bistro wasn’t so expensive.

8

Wendi

29 ott 2023

·

Soggiorno di 3 notti

The bartender was great. The front desk staff was great , very friendly.

The bartender was great. The front desk staff was great , very friendly.

10

Jennifer

20 giu 2024

·

Soggiorno di 1 notte

I was pleasantly surprised with how clean and spacious the rooms are. Staff was very friendly and it was very convenient to grab a coffee and sandwich in their Starbucks. Great area as well.

I was pleasantly surprised with how clean and spacious the rooms are. Staff was very friendly and it was very convenient to grab a coffee and sandwich in their Starbucks. Great area as well.

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10

Danita

2 settimane fa

·

Soggiorno di 1 notte

Good

Good

10

Marcela

3 settimane fa

·

Soggiorno di 1 notte

Friendly staff very professional hotel room was nice and clean

Friendly staff very professional hotel room was nice and clean

8

Jarret

29 set 2026

·

Soggiorno di 2 notti

Always reliable and cost efficient.

Always reliable and cost efficient.

6

Ameria

15 set 2026

·

Soggiorno di 1 notte

Shower pressure was very low and water did not get hot. Rooms were small.

Shower pressure was very low and water did not get hot. Rooms were small.

10

rob

9 set 2026

·

Soggiorno di 1 notte

The parking lot has security gates around it which is good, but one of the gates is kept locked and they don't have a sign on there, which would be helpful.

The parking lot has security gates around it which is good, but one of the gates is kept locked and they don't have a sign on there, which would be helpful.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 05:30

Prima delle 12:00

Cauzione

USD 150 per accommodation on arrival.

Informazioni utili

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Prezzi per le prossime date

ottobre 2026

novembre 2026

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Più costoso

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