Four Seasons Hotel Houston

Nice room and pool, good restaurant and bar, helpful staff. Thanks!

TORO TORO THE BEST

Overall the stay was great. There was just one issue at the bayou bar. I kept getting dirty glasses and it happened three times in one night.

I can’t believe that four seasons would put their name on this hotel. The staff is great and the rooms are nice but it’s in a bad part of town and there’s no soundproofing. The pool area is so sad.

The bar area was busy

First time staying at this hotel, we were very pleased! Our room was very clean, bed was so comfy! Pool was fun, our kids had a blast there! Steak house Toro Toro was EXCELLENT! Our waitress Arllett ( w/ the curly hair ) was OFF THE CHAIN! Will return!!

Downtown location, very good restaurant and bar in the hotel, a few restaurants close by. Staff friendly, hospitable, and genuinely interested in yourcmfort and enjoyment.

Honestly, at first I felt upset because the room I had reserved was not available or there was something unforeseen at the locations. But I agreed to stay in another room, which was not bad, but when you plan to receive what you reserve, your experience is no longer the same! My surprise came when upon leaving the hotel I talked about my disagreement in this regard and very kindly the hotel receptionist and the general manager sent me an email with an unimaginable surprise, the truth is that, as always, four seasons always providing first-class service. Class, as well as its facilities, customer service staff and restaurants and bars, something formidable, delicious in every way, a fabulous experience!! toro toro restaurant a delight with an extraordinary culinary experience and bayou & bottle woo that say its drinks as well as its surprising dishes. Truly, apart from the surprise I received regarding my complaint, it is a company that truly cares and maintains the importance of its guests at a high level with high expectations of service.

Not like other Four Seasons we have stayed at. Hotel was nice but in the financial district so pretty dead and not much around that is walkable. Pool vibe was dead. No servers for a few days of our trip and no music playing or anything like that.

The only thing negative was that the spa services were all booked up and we couldn’t get a massage, but other than that, it was a perfect small get away for me and my husband. The staff was soooo friendly, the food and drinks were amazing, the room so perfect.

The hotel is desperately in need of a major renovation. Service was great as usual

Clean great food excellent customer service comfy bed ⭐️⭐️⭐️⭐️⭐️

Overall the stay was great. There was just one issue at the bayou bar. I kept getting dirty glasses and it happened three times in one night.

I have stayed at many four seasons and it is always a lovely experience. This is the exception. I don’t know how they even can call the four seasons. I would say it’s more of a best western type situation. When you first come onto the property, the planters are filled with garbage and dirt. The building is brick dark sad with low ceilings. Even though I booked a two bed room, the person at the front desk. Thought I should be in a one bedroom and said it was better. Upon entering the room, the ceiling in the bathroom is so low that you can touch it. And when you look up to look at the ceiling, you realize that all of the paint is peeling off. Furthermore in the bathroom, the sink area is Plastic and the bathroom is tiny with no bathtub. The lights next to the bed didn’t work at all. And the air-conditioning was either freezing or humid. There is no in between. The windows were so dirty that if you touch them with your finger, your finger would turn black. There are no fresh flowers. The shampoos were kind of haphazardly put away. And it’s just a miserable uninspired crappy hotel room. They should be ashamed that they’re calling it a four seasons. Housekeeping makes the bed in a haphazard way. There is no attention to detail.And the service is the same. When I went downstairs just to buy a Coke. They simply handed me a can of Coke. I then asked for a glass of ice. They handed me a plastic cup with a little bit of ice in it. Simple things like they had a coffee machine downstai

Awesome and Clean

First time staying at this hotel, we were very pleased! Our room was very clean, bed was so comfy! Pool was fun, our kids had a blast there! Steak house Toro Toro was EXCELLENT! Our waitress Arllett ( w/ the curly hair ) was OFF THE CHAIN! Will return!!

The staff was very friendly. The hotel was perfectly clean and well appointed. Exactly what you’d expect of a Four Seasons in a city. It is downtown however. It is ideal for going to events at the stadium but the area wasn’t great for walking around for other exploring.

Nice room and pool, good restaurant and bar, helpful staff. Thanks!

The hotel is desperately in need of a major renovation. Service was great as usual

Very modern and up to date hotel. Service was excellent and quick at all times.

I have stayed at many four seasons and it is always a lovely experience. This is the exception. I don’t know how they even can call the four seasons. I would say it’s more of a best western type situation. When you first come onto the property, the planters are filled with garbage and dirt. The building is brick dark sad with low ceilings. Even though I booked a two bed room, the person at the front desk. Thought I should be in a one bedroom and said it was better. Upon entering the room, the ceiling in the bathroom is so low that you can touch it. And when you look up to look at the ceiling, you realize that all of the paint is peeling off. Furthermore in the bathroom, the sink area is Plastic and the bathroom is tiny with no bathtub. The lights next to the bed didn’t work at all. And the air-conditioning was either freezing or humid. There is no in between. The windows were so dirty that if you touch them with your finger, your finger would turn black. There are no fresh flowers. The shampoos were kind of haphazardly put away. And it’s just a miserable uninspired crappy hotel room. They should be ashamed that they’re calling it a four seasons. Housekeeping makes the bed in a haphazard way. There is no attention to detail.And the service is the same. When I went downstairs just to buy a Coke. They simply handed me a can of Coke. I then asked for a glass of ice. They handed me a plastic cup with a little bit of ice in it. Simple things like they had a coffee machine downstai

I can’t believe that four seasons would put their name on this hotel. The staff is great and the rooms are nice but it’s in a bad part of town and there’s no soundproofing. The pool area is so sad.

The Hotel seems somewhat dated. The two bedroom suite was big, but empty. No amenities. The elevator noise made it impossible to sleep in one of the bedrooms. AC was noisy and bad. Two coffee cups for 4 people. Way too expensive for what it was. Would never stay there again unless it was a quarter of the money.

Just OK! If you are looking for the real Four Seasons experience look to another property. This is an old worn out property that has been shined up but not true 5 star standards. The staff are excellent and that’s the only thing that makes it a Four Seasons.

Fun and funky on the inside - I was very comfortable there, I got upgraded, which was amazing, and really enjoyed the stay.

The Four Seasons never fails! It was FANTASTIC! The room, the food, the service- all impeccable. Four Seasons, you are my forever stay!

Four seasons is an amazing hotel from our experience. Each and every employee had immaculate customer setvice, it was noticeable. Quality of the room is top-notch. You pay for it the quality, but rest assured it is there. Corner room was awesome.

Staff was SO friendly and helpful! Everyone I interacted with was great! Highly recommend this hotel if you are heading to Houston

This is a four star hotel. The service, at all levels, was sub-par. Check in, restaurant, bar, room, etc. Worst Four Season's I've ever stayed at. That being said, it's not *bad* ... just not Four Seasons. Think more like a regular Hilton.

Really lovely, fancy hotel. The staff were nice and agreeable but lacked follow through. We were missing a couple of items in our rooms, requested them from staff, and then they were never delivered. I was told they would accommodate our request for quiet rooms, and we were placed by an ice machine, a door where staff were coming and going, and above the pool where they play music evenings and weekend. Also a lack of fast casual dining. I was there with teens, but the dining in the hotel was really too fancy and pricey for feeding hungry teens. I suppose I should've known this hotel is best for fancy people doing fancy things.

Lovely place, excellent service beyond expectations!!

The staff here is great and they are quick and professional 🙏

Honestly, at first I felt upset because the room I had reserved was not available or there was something unforeseen at the locations. But I agreed to stay in another room, which was not bad, but when you plan to receive what you reserve, your experience is no longer the same! My surprise came when upon leaving the hotel I talked about my disagreement in this regard and very kindly the hotel receptionist and the general manager sent me an email with an unimaginable surprise, the truth is that, as always, four seasons always providing first-class service. Class, as well as its facilities, customer service staff and restaurants and bars, something formidable, delicious in every way, a fabulous experience!! toro toro restaurant a delight with an extraordinary culinary experience and bayou & bottle woo that say its drinks as well as its surprising dishes. Truly, apart from the surprise I received regarding my complaint, it is a company that truly cares and maintains the importance of its guests at a high level with high expectations of service.

The Four Seasons never fails! It was FANTASTIC! The room, the food, the service- all impeccable. Four Seasons, you are my forever stay!

The service is five star!

Excellent! Best front desk staff ever 👍

Hotel was very nice and customer service was impeccable.

The residence location was fabulous.

I can’t believe that four seasons would put their name on this hotel. The staff is great and the rooms are nice but it’s in a bad part of town and there’s no soundproofing. The pool area is so sad.

The staff was very friendly. The hotel was perfectly clean and well appointed. Exactly what you’d expect of a Four Seasons in a city. It is downtown however. It is ideal for going to events at the stadium but the area wasn’t great for walking around for other exploring.

Downtown location, very good restaurant and bar in the hotel, a few restaurants close by. Staff friendly, hospitable, and genuinely interested in yourcmfort and enjoyment.

Not like other Four Seasons we have stayed at. Hotel was nice but in the financial district so pretty dead and not much around that is walkable. Pool vibe was dead. No servers for a few days of our trip and no music playing or anything like that.

Nice hotel and location.

Nice room and pool, good restaurant and bar, helpful staff. Thanks!

TORO TORO THE BEST

Overall the stay was great. There was just one issue at the bayou bar. I kept getting dirty glasses and it happened three times in one night.

Really lovely, fancy hotel. The staff were nice and agreeable but lacked follow through. We were missing a couple of items in our rooms, requested them from staff, and then they were never delivered. I was told they would accommodate our request for quiet rooms, and we were placed by an ice machine, a door where staff were coming and going, and above the pool where they play music evenings and weekend. Also a lack of fast casual dining. I was there with teens, but the dining in the hotel was really too fancy and pricey for feeding hungry teens. I suppose I should've known this hotel is best for fancy people doing fancy things.

The bar area was busy

First time staying at this hotel, we were very pleased! Our room was very clean, bed was so comfy! Pool was fun, our kids had a blast there! Steak house Toro Toro was EXCELLENT! Our waitress Arllett ( w/ the curly hair ) was OFF THE CHAIN! Will return!!

Downtown location, very good restaurant and bar in the hotel, a few restaurants close by. Staff friendly, hospitable, and genuinely interested in yourcmfort and enjoyment.

Honestly, at first I felt upset because the room I had reserved was not available or there was something unforeseen at the locations. But I agreed to stay in another room, which was not bad, but when you plan to receive what you reserve, your experience is no longer the same! My surprise came when upon leaving the hotel I talked about my disagreement in this regard and very kindly the hotel receptionist and the general manager sent me an email with an unimaginable surprise, the truth is that, as always, four seasons always providing first-class service. Class, as well as its facilities, customer service staff and restaurants and bars, something formidable, delicious in every way, a fabulous experience!! toro toro restaurant a delight with an extraordinary culinary experience and bayou & bottle woo that say its drinks as well as its surprising dishes. Truly, apart from the surprise I received regarding my complaint, it is a company that truly cares and maintains the importance of its guests at a high level with high expectations of service.

The only thing negative was that the spa services were all booked up and we couldn’t get a massage, but other than that, it was a perfect small get away for me and my husband. The staff was soooo friendly, the food and drinks were amazing, the room so perfect.

The Four Seasons never fails! It was FANTASTIC! The room, the food, the service- all impeccable. Four Seasons, you are my forever stay!