Name: Homewood Suites by Hilton Dallas-Lewisville
Address: 700 Hebron Pkwy, Lewisville, Texas, US
Price range: 98 $US–153 $US per night
Rating: 7.55

Ce qu'en disent des voyageurs

Les avis concernant l'Homewood Suites by Hilton Dallas-Lewisville sont mitigés : beaucoup soulignent le personnel accueillant et l'emplacement pratique, mais des rapports récurrents font état de chambres vieillottes, d'un entretien irrégulier, de lacunes en matière de propreté et de fréquentes observations de nuisibles qui ont affecté le confort des clients.

Plusieurs clients ont apprécié les suites spacieuses et le petit-déjeuner chaud offert. Cependant, d'autres ont trouvé la qualité et le service du petit-déjeuner inégaux, et de nombreux avis mentionnent des piscines sales ou des jacuzzis hors service. Attendez-vous à des suites spacieuses, mais à un établissement plus ancien où l'entretien et la propreté peuvent être aléatoires.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La propreté et la température de la piscine et du jacuzzi posent régulièrement problème, bien que certains clients aient apprécié la piscine et les espaces de loisirs. D'autres problèmes concernant les installations incluent des ascenseurs lents ou défectueux, des portes de sécurité cassées, des problèmes de climatisation à la salle de sport, un extincteur non révisé et une machine à glaçons en panne.

Avis de voyageur à ce sujet

10

Bob

21 mai 2025

·

A séjourné 2 nuits

Good location, clean, and well-appointed breakfast. Kids enjoyed the pool and activity area

10

Catherine

2 sept. 2025

·

A séjourné 3 nuits

Nice stay but the pool was dirty

10

Mohamed

31 juil. 2023

·

A séjourné 1 nuit

It had everything we wanted the kitchen and fridge was a plus but the hotel is old and fitness center AC was not working

8

Alexis

21 mars 2024

·

A séjourné 6 nuits

We had a pretty good trip. The pool was freezing cold which was expected because of the time of year. The hot tube was perfect the first day we arrived. It unfortunately decreased in temperature as the days went on and was a little warmer than the pool. They dont play about breakfast times. Once 8:30 they weren't trying to refill any trays durle to breakfast being done at 9. Other than that nice hotel.

10

Eric

12 août 2023

·

A séjourné 1 nuit

Room was comfortable. Good value. Nice pool.

8

Cathy

28 déc. 2023

·

A séjourné 5 nuits

The shower pressure was amazing! Loved the fireplace in the suite! Staff were great! My only complaint was the VERY loud people in the suite above us. The ice machine was broke. We will stay here again when in Dallas!

6

Emily

20 juil. 2025

·

A séjourné 1 nuit

It was well maintained and well lit. The pool did not seem like it had been cleaned in months. Besides that, the property was very nice.

4

misty

8 août 2023

·

A séjourné 1 nuit

Halls smelled like pee and the security doors we broken and left open all night.

8

Stephanie

22 juin 2025

·

A séjourné 3 nuits

Very nice facility with pleasant staff. Breakfast choices were limited and the pool/hot tub was dirty.

6

Holly

5 août 2024

·

A séjourné 4 nuits

This property is in need of renovation. It’s probably as clean as it’s going to get, but everything is old and in need of replacement. On the first night of our stay, our shower did not work, and it was not fixed until the afternoon of our second day, and so we couldn’t take a shower before leaving for our day’s activities. The water would run into the tub, so we stood in the tub and crouched to wash our hair. If we had been old or in any way not able-bodied, we could not have done this. (The tub stopper also did not work, so we couldn’t take a real bath.) The toilet also backed up, and my son had to look for a plunger in the lobby bathroom because there was no housekeeping staff working, and the front desk person was the only person, and that guy didn’t know if or where the hotel had a plunger. I was about to go across the street to Target at 11 pm to buy a plunger and a toolbox to fix the shower when my son found a plunger downstairs. If he hadn’t, we would have had no working bathroom at all — and the hotel was booked, so we couldn’t move rooms, we were told. After the bathroom repairs were made, our stay was as fine as it could be in an old, run down hotel property. (Elevators very slow, tile in bathroom very cracked, hallways had an overpowering smell of carpet shampoo or something trying to mask I don’t know what…) I expected more for what we paid for this hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est un problème récurrent, avec de nombreux avis signalant la présence de cafards, du linge de lit et des salles de bain sales, des odeurs fortes et des espaces communs débordants ou tachés. Certains clients ont trouvé leurs chambres propres, mais les normes sont incohérentes.

Avis de voyageur à ce sujet

4

Jennifer

3 juil. 2023

·

A séjourné 1 nuit

Several issues with maintenance/overall condition of the hotel. Floor in kitchen was sticky, there was a roach in the bathroom, and it needs updating. Bedroom door latch was broken, sliding bathroom door has cut out where handle/latch used to be. Disappointing condition for the whole room.

2

Chastity

22 oct. 2025

·

A séjourné 2 nuits

The room was fine, until the evening, many roaches came out :( They were behind the couch, under the stove, and in the bedroom behind the nightstand. Other than that everyone was friendly and things were clean.

2

Laci

5 sept. 2023

·

We stayed in the hotel and it was dirty. The pull out sofa had dirty sheets on it. There were urine stains and food all over the mattress cover. It smelled like urine in the room and we couldn’t figure out why until we pulled out the sofa couch and discovered it. We went down to the front desk to get help. I was told we would get half price off the room but never received a credit and was charged full price. I’m still trying to get that handled. Then we were handed sheets and asked to change them ourself. This is disgusting and a health hazard. I should not have to pay over $100 a night for a room with no where to sleep much less clean it myself. I have pictures to prove but they don’t want to see them now. The lady I called today about my refund took my number and hung up on me.

4

Ruben

22 févr. 2023

·

A séjourné 1 nuit

Probably one of the most disapointing Homewood Suites I have ever been to. In need of upgrades badly. Peeling wallpaper, bubling paint on walls and doors, walls stained with god only knows. My wife went to shower and opened the soap box that they supply to find a used soap bar with hair on it. There was a roach climbing the wall in the kitchen that morning. When unplugging my laptop the recepticle dislodged from the wall. Just a terible experience!

2

King

23 oct. 2025

·

A séjourné 1 nuit

When I entered the room, I saw stains on the bed sheets.

8

John

26 mars 2025

·

A séjourné 2 nuits

Overall the hotel wasn't bad. The beds were pretty comfortable and the breakfast was pretty good. The only things that I noticed were the trash cans in the hallway of my floor were overflowing with trash when I got there on Saturday and the same trash was still there when I left on Monday. Also, the carpets in the hall are very faded and dirty and gave off a musty smell. There was trash like receipts and clothing tags that were on the hall floor that were not touched all weekend long. It looks like it was a really nice hotel at one time, but it seems to be falling into disrepair due to lack of proper care and maintenance.

2

Michael

22 mars 2023

·

A séjourné 2 nuits

Hotel was filthy. Hair in bathtub upon arrival, kitchen counters had crumbs on them, microwave had not been wiped out from previous occupants(food in microwave), refrigerator was dirty, and floor needed vacuumed.

2

Terry

7 mai 2025

·

A séjourné 1 nuit

Place is full of roaches, I checked out after 2 minutes. Pictures are available if needed

2

Jared

4 févr. 2025

·

A séjourné 3 nuits

Where do I begin? Upon going to my room the entire 3rd floor stunk of pot. It was so bad I had to request to switch rooms because I was probably getting a contact high. I moved to another room where I promptly killed a cockroach in the bathroom. At breakfast I talked to my brother and cousin who also had a cockroaches in their rooms. The shower wall was smashed in in my room and the stove was not even connected to the counter. Who ever manages this hotel has allowed it to be trashed and has done nothing to repair it. I was supposed to stay there 3 nights but left after 2 once I had another cockroach encounter. There are other nice places in the area. Stay there!

2

Sallie

19 déc. 2022

·

A séjourné 19 342 nuits

The property SMELLED awful! Each floor had a different scent to it, urine odor. My room was moldy, carpet was gross. Awful experience.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et bien adaptées aux familles, mais le mobilier est démodé et il y a des problèmes d'entretien fréquents (problèmes de climatisation ou d'eau chaude, fuites, meubles cassés), ainsi que des bruits occasionnels provenant des chambres voisines.

Avis de voyageur à ce sujet

6

Trami

3 août 2025

·

A séjourné 4 nuits

The kitchen is quite dated and doesn’t match what was shown in the website photos. The shower pressure is very weak, which made it difficult to enjoy. Also, we requested towels but they were not provided as expected. Overall, the stay did not meet the expectations set by the listing.

4

Celeste

14 juil. 2024

·

A séjourné 2 nuits

First room was hot and sitting on 65. The first thing I noticed was what looked like 15 hammer marks on fridge. Asked for another room and AC worked but wouldn’t go off. If turned up to 72 from 65 the heater came on. Had to keep at 65. The room smelled. My daughter thought it smelled like it had been flooded. I spayed often but to no avail. Our pull out sofa was broken. The rooms need maintenance

6

Deborah A

17 nov. 2023

·

A séjourné 1 nuit

Bathroom faucet drips mon-stop. Shower curtain too short so water gets all over the floor. Some silverware was dirty. Nice spacious room. Large refrigerator. TV in both living room and bedroom.

6

Rocio

11 févr. 2025

·

A séjourné 5 nuits

Staff was not too friendly and hotel is need of repair. Room i stayed very noisy

6

Christina

30 nov. 2024

·

A séjourné 3 nuits

I liked that the hotel offered a 2 bedroom option but my only problems was that the air didn't go below 70 degrees and that the room wasn't cleaned enough.

8

Alexa

16 nov. 2024

·

A séjourné 1 nuit

It needs to be renovated

8

Ben

15 avr. 2024

·

A séjourné 1 nuit

We didn't expect a whole dining And living area. Comfortable

10

Robert

20 juil. 2024

·

A séjourné 1 nuit

Family of 8 and we selected the 2 bedroom suite with plenty of room and the pool was great and the hit tub couldve been warmer but all in all it was a really good tine for everyone

10

Skotchkierria

8 juin 2025

·

A séjourné 2 nuits

Room was spacious and clean. Front desk clerk was nice we didn’t have any issues during our stay. Will definitely stay again when we come back to visit.

8

sharon

26 mai 2025

·

A séjourné 2 nuits

Clean but dated and needed some small repairs and upgrades

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme accueillant, conciliant et réactif, et plusieurs clients ont salué le soutien de la réception et de la direction. Cependant, certains ont signalé des interactions impolies ou désagréables et des réponses lentes aux demandes d'entretien.

Avis de voyageur à ce sujet

2

Levi

1 sept. 2024

·

A séjourné 2 nuits

This place is bad. Don’t stay here. There is a Homewood Suites in The Colony that is like 10 minutes away. 1. First room we had was 310. It smelled like mold and mildew so it made us gag. Told the front and they offer to spray something to cover the smell. We asked for another room. 2. Halls smell like cigarette smoke. 3. Back door stays open about half the time. 4. There were several half smoked cigarettes sat by the back door. Like someone left them to come finish the later. 5. Lady was screaming that here dogs were fighting at 10:30 at night. I called the front. They never came upstairs. Twenty minutes of her screaming and front desk never came upstairs. 6. Hotel is full of people that are most likely living there. 7. Hotel is just plain dirty. Like gunk on the walls and counters. Dirt and food under the edge of the cabinets.

6

Heather

20 oct. 2025

·

A séjourné 1 nuit

Shower rod was broken which led to water getting all over the place. Breakfast was absolutely disgusting better off going to get something somewhere else. Half of the staff didn’t speak English so the lack of communication was definitely a problem.

10

Yolanda

11 nov. 2024

·

A séjourné 1 nuit

Christopher and Shae were front desk employees that really accommodated us . They were both very helpful .

10

Judy

21 oct. 2024

·

A séjourné 3 nuits

The staff was excellent, very clean, and easy to get too. Will definitely stay here again.

2

Alecia

19 oct. 2025

·

A séjourné 8 nuits

We were promised a crib for our baby, and told upon arrival at 11pm that they don’t even have any cribs. The breakfast host was super rude, loud and inattentive. Our AC went out for 2 days and took 3 calls to get fixed, the trash cans are overflowing everywhere inside and out and there were big nasty bugs in the kitchen crawling in and out behind the counter.

10

Cristina

24 déc. 2024

·

A séjourné 2 nuits

We had a major problem with our room, but the hotel manager handled it wonderfully. We were very grateful!

10

Teresa

26 déc. 2025

·

A séjourné 7 nuits

delicious free breakfast and coffee every morning. Great staff

10

Lillian

27 avr. 2024

·

A séjourné 1 nuit

The staff was excellent.

10

Milagros

22 mai 2025

·

A séjourné 1 nuit

An unexpected happy hour took place and it was amazing. The team who prepared the snack table and drinks were so kind, professional and courteous. My colleague an I were able to watch the basketball game while sipping on a glass of wine and enjoying the appetizers! Then breakfast was great, clean, flavorful and hot. Thank you!!!!!!!!!!!!

8

Tim

4 févr. 2024

·

A séjourné 4 nuits

We liked the cleanliness condition, and location of the property and the value was excellent! The check in clerk on 1/30/24 late afternoon was efficient but not very friendly and did not give us a very good first impression. Homewood suites needs to engage in training their staff in professional courtesy to bring the staff interaction up to the level of the stellar level in which they maintain their facilities. The cleaning staff were very accommodating, and very friendly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'établissement est constamment salué pour sa proximité des commerces, des restaurants et des principales voies de circulation, ce qui facilite les déplacements dans la région de DFW. Il est idéalement situé pour rendre visite à sa famille et aux attractions à proximité.

Avis de voyageur à ce sujet

10

Bob

21 mai 2025

·

A séjourné 2 nuits

Good location, clean, and well-appointed breakfast. Kids enjoyed the pool and activity area

10

Wendy

25 déc. 2024

·

A séjourné 2 nuits

We enjoy the hotels. Location is close to family. Safe is friendly. We will stay here again Dec 2024

10

Stephanie

5 févr. 2025

·

A séjourné 7 nuits

It's close to a Target, an IHop, and Popeyes

8

Jackie

10 juil. 2023

·

A séjourné 2 nuits

The front clerk during Check in was awesome. Room was nice. Swimming pool and basketball court was a plus for my children. Breakfast was good. Hotel is literally in between a lot of shopping centers. Target and Dicks right across so that was awesome. Will be staying again when we are up there.

8

James

3 nov. 2024

·

A séjourné 3 nuits

Really nice people. Good service. Location was easy in and easy out. Shower head was leaking from wall when in use. Couch was a little run down. But over really enjoyed my stay.

8

Nicole

26 nov. 2023

·

A séjourné 1 nuit

The property was in a great location, the staff was friendly, and the room was what we expected.

10

Mary

11 juil. 2023

·

Despite of what other reviews stated took a chance and stayed at property, happy I did. The hotel staff was nice. Hotel was clean and quite. The daily breakfast was good. The surrounding area had shopping and places to eat if needed. The hotel room was spacious enough for my crew of Six. Really enjoyed my stay and would definitely stay here again.

10

Norman

29 déc. 2024

·

A séjourné 1 nuit

Best value for the money. Breakfast included Mexican food that really gave it a restaurant vibe. Staff was really nice, specifically Alma at the front desk. The location was ideal to get around north/central DFW. The room was nicely setup with a stove top that really saved us a lot of money at dinner time.

6

Amy

2 avr. 2024

·

A séjourné 7 nuits

Easy access on and off the freeway

10

Wendy

16 févr. 2025

·

A séjourné 1 nuit

We stay here every time we are in the area. Friendly staff, comfortable, convenient to shopping and restaurants.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les avis concernant le petit-déjeuner sont mitigés : beaucoup ont apprécié les options chaudes gratuites et la variété, tandis que d'autres ont trouvé les aliments aqueux, rassis ou mal gérés et ont noté des ravitaillements lents à l'heure de la fermeture.

Avis de voyageur à ce sujet

6

Heather

20 oct. 2025

·

A séjourné 1 nuit

Shower rod was broken which led to water getting all over the place. Breakfast was absolutely disgusting better off going to get something somewhere else. Half of the staff didn’t speak English so the lack of communication was definitely a problem.

8

James

22 déc. 2025

·

A séjourné 18 nuits

Oatmeal was very watery. Limited varieties of pastries. Bagels were not always fresh

8

Alexis

21 mars 2024

·

A séjourné 6 nuits

We had a pretty good trip. The pool was freezing cold which was expected because of the time of year. The hot tube was perfect the first day we arrived. It unfortunately decreased in temperature as the days went on and was a little warmer than the pool. They dont play about breakfast times. Once 8:30 they weren't trying to refill any trays durle to breakfast being done at 9. Other than that nice hotel.

8

Taryn

3 déc. 2025

·

A séjourné 1 nuit

Good breakfast. Checkout at noon was nice. Room wasn't the cleanest, but it worked out just fine for one night.

2

Jobby

2 janv. 2024

·

A séjourné 1 nuit

This hotel is old, smells, the Jacuzzi does not work, breakfast is terrible, and they do not even have soap in the bathrooms.

6

Jessica

13 nov. 2023

·

A séjourné 3 nuits

There was construction debri taking up several parking spots. There was a chopped up light pole laying on the ground. I found 2 hair barresttes laying on the floor in our room when we checked in. In the closet where the extra set of complete bedding should be there wasnt; I had to go request a fitted sheet & a comforter. I fail to believe the room was cleaned properly. We accidentally spilled orange juice & the manager accidentally gave me the wrong size sheets & comforter. (I am told hes new & still learning so I dont hold that against him.) I sent my daughter to the front desk to ask for king size as we got queen size. She was told no & dont ask again. The breakfast items that should have been fresh was old & stale. The bagel slicer couldn't even slice the bagel it was so hard. The waffle batter is old because they made my daughter sick. Your kitchen manager doesn't understand FTS very well nor does she understand that the breads mu st go every 48 hrs. She doesnt understand that batter can only be used for 24 hours. I know because my background is a GM in foodservice. Ive also managed a kitchen with the Hilton Garden Inn in San Antonio. She also speaks spanish only so theres no communication. No hospitality. Just a scowl & a bunch of spanish. Rethink the people you have working for you & maybe you can move some staff around. Not fire them just know their strengths and weaknesses so you can better lead ypur staff & give customers a better feeling of warmth.

8

Stephanie

22 juin 2025

·

A séjourné 3 nuits

Very nice facility with pleasant staff. Breakfast choices were limited and the pool/hot tub was dirty.

10

Teresa

26 déc. 2025

·

A séjourné 7 nuits

delicious free breakfast and coffee every morning. Great staff

10

Norman

29 déc. 2024

·

A séjourné 1 nuit

Best value for the money. Breakfast included Mexican food that really gave it a restaurant vibe. Staff was really nice, specifically Alma at the front desk. The location was ideal to get around north/central DFW. The room was nicely setup with a stove top that really saved us a lot of money at dinner time.

10

Milagros

22 mai 2025

·

A séjourné 1 nuit

An unexpected happy hour took place and it was amazing. The team who prepared the snack table and drinks were so kind, professional and courteous. My colleague an I were able to watch the basketball game while sipping on a glass of wine and enjoying the appetizers! Then breakfast was great, clean, flavorful and hot. Thank you!!!!!!!!!!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	89 $US
février	92 $US
mars	98 $US
avril	94 $US
mai	102 $US
juin	108 $US
juillet	92 $US
août	85 $US
septembre	89 $US
octobre	98 $US
novembre	101 $US
décembre	89 $US

di	lu	ma	me	je	ve	sa
1 $103	2 $113	3 $113	4 $121	5 $110	6 $114	7 $114
8 $103	9 $109	10 $105	11 $114	12 $103	13 $100	14 $100
15 $101	16 $103	17 $113	18 $103	19 $103	20 $99	21 $100
22 $98	23 $103	24 $110	25 $111	26 $111	27 $111	28 $108
29 $101	30 $102

Homewood Suites by Hilton Dallas-Lewisville

Prix pour Homewood Suites by Hilton Dallas-Lewisville

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, accessible aux personnes à mobilité réduite, non-fumeurs

Suite, 1 très grand lit

Suite principale, 1 très grand lit king-size, Non-fumeurs.

Suite, 2 grands lits

Chambre, accessible aux personnes à mobilité réduite, non-fumeurs

Suite, 2 grands lits, accessible aux personnes à mobilité réduite, baignoire (Mobility & Hearing)

Suite, accessible aux personnes à mobilité réduite, non-fumeurs (Hearing Impaired)

Suite 2 chambres

Avis des voyageurs sur Homewood Suites by Hilton Dallas-Lewisville

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $107	20 $125	21 $110	22 $110	23 $131	24 $153
25 $101	26 $103	27 $104	28 $104	29 $103	30 $101	31 $102