Super 8 by Wyndham McKinney/Plano Area

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Paid in advance at hotels .com Went to the hotel and they had no rooms available even though I paid and booked online wih hotels.com..so far my money hasn't been credited back yet

One side of the hotel was about 50 feet from the frontage road and 100 feet from the interstate. The sounds from the adjacent roads were maddening and made sleep impossible. Additionally there was a car wash operating ten feet from other room's window. And I'm not even going to waste time trying to explain the horrible smell in the rooms. We were operating on 2 hours sleep in 24 hours and still could not sleep due to the noises. When we asked the front desk if we could please be moved to a different room the manager said "No" the cleaning staff is gone for the day and we're fully booked there's no where to move you to. Then I said then just check us out and cancel the other days. The manager said you can check out but there will be no refund because you are prepaid. I said fine we just want to leave. He then proceeded show us three different rooms that he eventually moved us to. We still checked out the next morning for a different hotel. Feel free to contact me if you want further amplification.

Very nice stay thank you