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Hyatt Place Dallas/Plano

101 US$

/natt

Snitt för november

Hyatt Place Dallas/Plano - Image 1

Hyatt Place Dallas/Plano - Rum

Hyatt Place Dallas/Plano - Rum

Hyatt Place Dallas/Plano - Badrum

Hyatt Place Dallas/Plano - Fitnesscenter

Priser för Hyatt Place Dallas/Plano

Välj datum för att se priser och tillgänglighet.

101 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På Hyatt Place Dallas/Plano är priset per natt i genomsnitt 86 US$ under den billigaste månaden (december) och 121 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Hyatt Place Dallas/Plano efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	93 US$
februari	96 US$
mars	106 US$
april	106 US$
maj	107 US$
juni	121 US$
juli	116 US$
augusti	94 US$
september	102 US$
oktober	107 US$
november	101 US$
december	86 US$

Dyrast: juni (ca 121 US$)

Billigast: december (ca 86 US$)

Om detta boende

Här har du tillgång till fritidsnöjen som utomhuspool och fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och en tv i allmänt utrymme. Gäster kan snabbt och enkelt ta sig runt genom att hoppa på den kostnadsfria bussen ...

Bekvämligheter

Här har du tillgång till fritidsnöjen som utomhuspool och fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och en tv i allmänt utrymme. Gäster kan snabbt och enkelt ta sig runt genom att hoppa på den kostnadsfria bussen som rör sig inom ett område på 5.00 mi.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service dygnet runt, limousine- och taxibokning och expressincheckning. Planerar du ett event i Plano? På detta hotell finns det event- och konferensutrymmen på upp till 73 kvadratmeter, däribland konferensrum och mötesrum. Avgiftsfri parkering erbjuds på plats.

Måltider

När hungern gör sig påmind kan du äta något på hotellets kafé. Släck törsten med din favoritdrink i boendets bar. Gratis frukost ingår.

Rum

Känn dig som hemma i ett av de 127 rummen med kylskåp och platt-tv. Sängen har duntäcken och sängtillbehör av högsta kvalitet. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar.

Läge

Hyatt Place Plano ligger i Plano i affärskvarteren, en fem minuters bilfärd från både Legacy West och The Shops at Legacy. Detta hotell ligger 13,6 km från Galleria Dallas och 7 km från Stonebriar Centre Mall.

Vad finns i närheten

Texas Health Presbyterian Hospital Plano(0.8 miles)
Shops at Willow Bend(0.9 miles)
Crayola Experience(1.1 miles)
Arbor Hills Nature Preserve(1.5 miles)
Prestonwood Baptist Church(1.9 miles)
Legacy West(3 miles)
The Shops at Legacy(3 miles)
The Boardwalk at Granite Park(3.6 miles)
Toyota Motor North America Headquarters(3.8 miles)
Grandscape(3.9 miles)
Children's Medical Center Plano(4.1 miles)
Plano Sports Authority(4.2 miles)
Cosm Dallas(4.2 miles)
Westin Stonebriar Resort Golf Course(4.3 miles)
Riders Field(4.3 miles)
Love Field Airport (DAL) (flygplats)(17.5 miles)
Dallas-Fort Worth International Airport (DFW)(25 miles)
McKinney National Airport (DTX)(18.6 miles)

Parkering
Pool
Rökfria rum
Business center
Bankettinrättningar
Golfbana (i närheten)

Läge

3100 Dallas Parkway, Plano, Texas, USA

Texas Health Presbyterian Hospital Plano (0.8 miles)

Shops at Willow Bend (0.9 miles)

Crayola Experience (1.1 miles)

Arbor Hills Nature Preserve (1.5 miles)

Prestonwood Baptist Church (1.9 miles)

Legacy West (3 miles)

Mer platsinformation

Rumsalternativ

6

Rum - 2 dubbelsängar (High Floor)

Information om rummet

2 Dubbelsängar

Sovplats 6

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Rum - 1 kingsize-säng (High Floor)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Rum - 1 kingsize-säng - tillgänglighetsanpassat - badkar

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

2

Rum - 1 kingsize-säng - tillgänglighetsanpassat för personer med begränsad rörlighet

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Standardrum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 5

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Gästrecensioner för Hyatt Place Dallas/Plano

8.5

Mycket bra

Baserat på 1 001 verifierade recensioner

Vem bor här?

Företag

29%

Par

17%

Familj

39%

Grupper

7%

Ensamresande

6%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Under de senaste besöken på Hyatt Place Dallas/Plano lyfter resenärer ofta fram en vänlig personal, rena och rymliga rum samt ett praktiskt läge nära restauranger och motorvägar. De noterar också att frukosten generellt sett är god, men kan kännas begränsad och avslutas tidigt på vardagar.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Under de senaste besöken på Hyatt Place Dallas/Plano lyfter resenärer ofta fram en vänlig personal, rena och rymliga rum samt ett praktiskt läge nära restauranger och motorvägar. De noterar också att frukosten generellt sett är god, men kan kännas begränsad och avslutas tidigt på vardagar.

Flera recensioner rapporterar om problem med rumsunderhåll och utrustning, inklusive ojämnt fungerande luftkonditionering, ett begränsat eller icke-fungerande utbud av TV-kanaler, ljumma duschar eller långsamma avlopp, samt en något föråldrad känsla. Ett fåtal gäster nämner också skadedjur, tillfälliga problem med hissar och frustrerande överbokningar eller brister i servicen. Överlag kan du förvänta dig bekväma, tysta rum och praktisk tillgång, med enstaka problem med underhåll eller drift.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Hotellfaciliteterna inkluderar en liten utomhuspool, en lobbybar och gott om parkeringsplatser. Gäster rapporterar att poolen kan vara trång och inte uppvärmd, att barngs öppettider/information kan vara inkonsekventa, att vissa parkeringsljus var trasiga, att gymmet känns enkelt med underhållsproblem och att hissarna eller ett mediautrymme ibland var ur funktion.

Relaterade gästrecensioner

4

Patricia

19 okt. 2025

·

Stannade 4 nätter

There were rowdy hockey teams staying at the hotel and they broke an elevator per the front staff. Very inconvenient. We asked for extra pillows and were told there were none. Our room had a bathroom door that was all chipped and broken on the bottom. Hotel seems tired and older.

There were rowdy hockey teams staying at the hotel and they broke an elevator per the front staff. Very inconvenient. We asked for extra pillows and were told there were none. Our room had a bathroom door that was all chipped and broken on the bottom. Hotel seems tired and older.

6

Timothy

11 juli 2023

·

Stannade 3 nätter

The media room was unserviable for 3 days

The media room was unserviable for 3 days

10

Clayton

14 nov. 2024

·

Stannade 4 nätter

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.

10

Lauren

3 maj 2023

·

Stannade 2 nätter

Great property with breakfast buffet included and onsite bar. Rooms are clean and spacious. Highly recommended.

Great property with breakfast buffet included and onsite bar. Rooms are clean and spacious. Highly recommended.

8

LaMar

22 juni 2025

·

Stannade 3 nätter

Great property and services except for front desk staff wearing masks, not knowing food services available and telling us no, we don't do that when the sign by the bar says they do. Parking lights were out and it didn't make us feel safe.

Great property and services except for front desk staff wearing masks, not knowing food services available and telling us no, we don't do that when the sign by the bar says they do. Parking lights were out and it didn't make us feel safe.

6

David

11 juli 2024

·

Stannade 2 nätter

This property is dated, but clean. The AC unit in my room was a window mounted unit that made a lot of noise. About half the staff was warm and friendly and the rest grumpy. The breakfast was good. The workout facility was poorly maintained. The pool was crowded and on the small side. The location is good.

This property is dated, but clean. The AC unit in my room was a window mounted unit that made a lot of noise. About half the staff was warm and friendly and the rest grumpy. The breakfast was good. The workout facility was poorly maintained. The pool was crowded and on the small side. The location is good.

8

Charlotte

25 mars 2024

·

Stannade 2 nätter

Elevator did not work

Elevator did not work

8

Jose

13 juli 2025

·

Stannade 2 nätter

I went with my wife and kids for the weekend, Everything was fine , the rooms are big , area is safe the breakfast is good they have a bar in the lobby. The only thing we had an issue is because the plumbing sucks everytime we will take a shower we had to wait about 10 - 15 min after for the other to take a shower because the drain was so slow.

I went with my wife and kids for the weekend, Everything was fine , the rooms are big , area is safe the breakfast is good they have a bar in the lobby. The only thing we had an issue is because the plumbing sucks everytime we will take a shower we had to wait about 10 - 15 min after for the other to take a shower because the drain was so slow.

10

Wally

29 apr. 2025

·

Stannade 1 natt

Great size room; excellent breakfast; adequate gym but 24/7 was excellent

Great size room; excellent breakfast; adequate gym but 24/7 was excellent

10

Andrew

31 maj 2023

·

Stannade 1 natt

Nice stay- just wished the pool was heated!

Nice stay- just wished the pool was heated!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster upplever hotellet och rummen som mycket rena. Vissa rapporterar dock om skadedjur (kackerlackor, vattenskorv, råttor), enstaka dålig lukt eller slitna mattor.

Relaterade gästrecensioner

6

Sarah

9 juni 2024

·

Stannade 1 natt

Woke up very early to a giant cockroach in the bathroom! Everything else was good, but that tainted my experience. Also, the carpet looks very old needs replaced. Had it not been for those two things, it could have been 5 stars.

Woke up very early to a giant cockroach in the bathroom! Everything else was good, but that tainted my experience. Also, the carpet looks very old needs replaced. Had it not been for those two things, it could have been 5 stars.

10

Hollie

22 aug. 2024

·

Stannade 2 nätter

We loved staying here. The entire hotel was clean and the staff was friendly throughout. The rooms were very clean and spacious and we would definitely stay again!

We loved staying here. The entire hotel was clean and the staff was friendly throughout. The rooms were very clean and spacious and we would definitely stay again!

10

Caroline

14 sep. 2023

·

Stannade 1 natt

Check in was easy and the guy at the front desk was so friendly and helpful (I’m sorry I can’t remember his name). Perfect room and great mattress. Love the shampoo and body wash in the shower. My only negatives are some of the parking lights were not working - which the fro t desk said they’d fix immediately and the other thing - which is so hard to control - is that we saw a big rat run across the porte cochere when were walking back from dinner. But awesome stay overall!

Check in was easy and the guy at the front desk was so friendly and helpful (I’m sorry I can’t remember his name). Perfect room and great mattress. Love the shampoo and body wash in the shower. My only negatives are some of the parking lights were not working - which the fro t desk said they’d fix immediately and the other thing - which is so hard to control - is that we saw a big rat run across the porte cochere when were walking back from dinner. But awesome stay overall!

10

Elizabeth

28 nov. 2025

·

Stannade 2 nätter

I had an Awesome stay! The staff is very friendly and helpful. My room was very comfortable and clean. The area is safe and to me not extremely loud considering the hotel is just off the highway. I will definitely stay here again. Thank y'all very much!!

I had an Awesome stay! The staff is very friendly and helpful. My room was very comfortable and clean. The area is safe and to me not extremely loud considering the hotel is just off the highway. I will definitely stay here again. Thank y'all very much!!

6

Freddy

17 apr. 2024

·

Stannade 2 nätter

The smell of insecticide was overwhelming. But given the dead cockroaches and crawling spiders, much needed.

The smell of insecticide was overwhelming. But given the dead cockroaches and crawling spiders, much needed.

10

Gina

21 feb. 2025

·

Stannade 2 nätter

The staff were friendly and welcoming, the rooms were clean and accommodating, and the check-in and check-out was easy. Would definitely recommend!!

The staff were friendly and welcoming, the rooms were clean and accommodating, and the check-in and check-out was easy. Would definitely recommend!!

10

Ruby

3 nov. 2025

·

Stannade 2 nätter

Rooms were clean. Staff very courteous

Rooms were clean. Staff very courteous

10

troy milborn

9 jan. 2025

·

Stannade 2 nätter

Clean and very friendly staff!

Clean and very friendly staff!

4

Sheryl

16 apr. 2024

·

Stannade 1 natt

Hotel assigned same confirmation to two different reservations so mine got booted when the other customer checked in first. Long wait while they figured it out. Got a room but cockroach in the hall made me wish I’d booked a different hotel.

Hotel assigned same confirmation to two different reservations so mine got booted when the other customer checked in first. Long wait while they figured it out. Got a room but cockroach in the hall made me wish I’d booked a different hotel.

6

Stacy

23 maj 2025

·

Stannade 4 nätter

Very run down and out dated. Saw a huge cockroach roaming the halls. Very smelly like something was rotting.

Very run down and out dated. Saw a huge cockroach roaming the halls. Very smelly like something was rotting.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt sett rymliga, tysta och bekväma, med planlösningar som inkluderar sittområden. Vissa badrum kan dock kännas små eller udda utformade och det är ofta svårt att hitta en mikrovågsugn i rummet. Återkommande problem inkluderar bullrig eller dåligt fungerande AC, begränsad eller ingen TV-signal och mindre underhållsfel.

Relaterade gästrecensioner

8

LISA

4 sep. 2023

·

Stannade 1 natt

TV did not work "no signal'

TV did not work "no signal'

8

Richard

16 maj 2025

·

Stannade 3 nätter

I had an overall positive experience, but the TV and A/C were old and didn’t not perform as well as other similarly priced hotels I’ve recently stayed. For example, the local channels must use a digital antenna and the reception was not good…made some preferred channels unwatchable. The A/C also struggled to keep the room cool enough. I stayed in a similar sized Hilton hotel room within the past week and had its A/C set at 71 and was very comfortable; while I had to set the Hyatt A/C to 69 and still wasn’t not as comfortable… a wall thermostat my address the A/C issue.

I had an overall positive experience, but the TV and A/C were old and didn’t not perform as well as other similarly priced hotels I’ve recently stayed. For example, the local channels must use a digital antenna and the reception was not good…made some preferred channels unwatchable. The A/C also struggled to keep the room cool enough. I stayed in a similar sized Hilton hotel room within the past week and had its A/C set at 71 and was very comfortable; while I had to set the Hyatt A/C to 69 and still wasn’t not as comfortable… a wall thermostat my address the A/C issue.

8

Morgan

28 jan. 2025

·

Stannade 1 natt

I didn’t know what I was getting myself into when I had to have a place to stay for a doctor’s appointment. I was pleasantly surprised at the convenience of the location to where the doctor’s office was located. It was easy to find and parking was abundant. I was on the first floor and it was very quiet. The facilities looked nice and I had no issues. I did find a rather large (alive) water bug in my room, but we didn’t bother each other. I looked everywhere in the room and couldn’t find a microwave stashed anywhere, but I didn’t have anything to heat up, so it was fine. No knocked points there. I was happy with the stay and will definitely stay there again.

I didn’t know what I was getting myself into when I had to have a place to stay for a doctor’s appointment. I was pleasantly surprised at the convenience of the location to where the doctor’s office was located. It was easy to find and parking was abundant. I was on the first floor and it was very quiet. The facilities looked nice and I had no issues. I did find a rather large (alive) water bug in my room, but we didn’t bother each other. I looked everywhere in the room and couldn’t find a microwave stashed anywhere, but I didn’t have anything to heat up, so it was fine. No knocked points there. I was happy with the stay and will definitely stay there again.

6

Ron

14 aug. 2025

·

Stannade 1 natt

AC does not work properly

AC does not work properly

8

Rafay

9 maj 2025

·

Stannade 3 nätter

Pretty standard. No safe in the rooms. Bathrooms are oddly built. The door opens barely missing the toilet because it’s small. Just keep pocket doors instead if space is such an issue. But no complaints with the stay at all. Breakfast is standard but ends at 9AM on weekdays so make sure you’re early.

Pretty standard. No safe in the rooms. Bathrooms are oddly built. The door opens barely missing the toilet because it’s small. Just keep pocket doors instead if space is such an issue. But no complaints with the stay at all. Breakfast is standard but ends at 9AM on weekdays so make sure you’re early.

10

Monica

21 juli 2023

·

Stannade 1 natt

Love this hotel. This where we always stay when we come to Dallas. Love the sitting area of the room and the fact that the room sleeps 6.

Love this hotel. This where we always stay when we come to Dallas. Love the sitting area of the room and the fact that the room sleeps 6.

8

Jose

13 juli 2025

·

Stannade 2 nätter

I went with my wife and kids for the weekend, Everything was fine , the rooms are big , area is safe the breakfast is good they have a bar in the lobby. The only thing we had an issue is because the plumbing sucks everytime we will take a shower we had to wait about 10 - 15 min after for the other to take a shower because the drain was so slow.

I went with my wife and kids for the weekend, Everything was fine , the rooms are big , area is safe the breakfast is good they have a bar in the lobby. The only thing we had an issue is because the plumbing sucks everytime we will take a shower we had to wait about 10 - 15 min after for the other to take a shower because the drain was so slow.

8

Anson

5 okt. 2025

·

Stannade 2 nätter

Breakfast was excellent! The only complaint I had was the TV had few channels. The promo channel had an ad for the hotel with 2 guys kissing. Didn't need to see that at all. Also several of the channels on the TV did not work. No TV guide!

Breakfast was excellent! The only complaint I had was the TV had few channels. The promo channel had an ad for the hotel with 2 guys kissing. Didn't need to see that at all. Also several of the channels on the TV did not work. No TV guide!

6

Girlie

13 juni 2025

·

Stannade 1 natt

I liked the room — it was clean, and the night view from the 6th floor was really nice. However, there were a few issues: there was no microwave, the curtain had a hole, and both the bathroom door and closet were broken and not working. Could use a bit of maintenance.

I liked the room — it was clean, and the night view from the 6th floor was really nice. However, there were a few issues: there was no microwave, the curtain had a hole, and both the bathroom door and closet were broken and not working. Could use a bit of maintenance.

10

Paul

5 okt. 2025

·

Stannade 1 natt

Check in was quick and easy. Room was large and very comfortable.

Check in was quick and easy. Room was large and very comfortable.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig och incheckningen går vanligtvis snabbt. Trots detta citerar flera recensioner en ojämn service, inklusive otrevliga eller svarlösa interaktioner, felhantering av överbokningar/avbokningar och obesvarade önskemål, som t.ex. extra kuddar.

Relaterade gästrecensioner

2

tami

29 juli 2023

·

Stannade 1 natt

We have stayed at this location many times for business and it has always been good However the last few stays we have noticed the front desk hasn’t been professional and upon our arrival and this evening when we arrived we had reserved a room and prepaid for it and when we arrived we were told they were overbooked and did not have a room for us. We ask for a refund and were told they could not issue it to us.

We have stayed at this location many times for business and it has always been good However the last few stays we have noticed the front desk hasn’t been professional and upon our arrival and this evening when we arrived we had reserved a room and prepaid for it and when we arrived we were told they were overbooked and did not have a room for us. We ask for a refund and were told they could not issue it to us.

10

David

1 nov. 2023

·

Stannade 1 natt

Checkin staff were extremely joyful and helpful. Really really good.

Checkin staff were extremely joyful and helpful. Really really good.

10

Sotiros

26 aug. 2025

·

Stannade 2 nätter

Staff was friendly and helpful

Staff was friendly and helpful

4

William

9 okt. 2024

·

Stannade 1 natt

The staff was not friendly, that is all thank you.

The staff was not friendly, that is all thank you.

6

Kallie

22 juli 2024

·

Stannade 3 nätter

Staff seemed to be pretty lazy. They advertise a menu and hours that they are open so being pregnant and tired I wanted food but didn’t want to leave the hotel and both times I tried they weren’t open during the hours advertised that they are. Asked for more pillows and was told they only had one. Honestly the only good thing about this hotel was the breakfast.

Staff seemed to be pretty lazy. They advertise a menu and hours that they are open so being pregnant and tired I wanted food but didn’t want to leave the hotel and both times I tried they weren’t open during the hours advertised that they are. Asked for more pillows and was told they only had one. Honestly the only good thing about this hotel was the breakfast.

10

Gina

21 feb. 2025

·

Stannade 2 nätter

The staff were friendly and welcoming, the rooms were clean and accommodating, and the check-in and check-out was easy. Would definitely recommend!!

The staff were friendly and welcoming, the rooms were clean and accommodating, and the check-in and check-out was easy. Would definitely recommend!!

2

Ruba

13 mars 2024

·

Stannade 2 nätter

The stay was overbooked. I spent $100 on an Uber to get there only to be told that I had to go to a sister property. Had to spend more money to get there. Demarcus told me that he would reimburse me for the travel fees. I emailed him and I never heard back. Once I got to the sister property, Zee said that no one contacted him about me coming. Although Demarcus reassured me that he called and said there was availability for me. When they got Demarcus on the phone, he acted as if he didnt know what we were talking about. It was a very stressful situation. I was upset with Expedia for overbooking and not notifying me that there was no availability. I was upset with the staff at Hyatt Place Plano for not making the process any easier and for not reimbursing me. I deleted Expedia from my phone, I will not be using this service ever again.

The stay was overbooked. I spent $100 on an Uber to get there only to be told that I had to go to a sister property. Had to spend more money to get there. Demarcus told me that he would reimburse me for the travel fees. I emailed him and I never heard back. Once I got to the sister property, Zee said that no one contacted him about me coming. Although Demarcus reassured me that he called and said there was availability for me. When they got Demarcus on the phone, he acted as if he didnt know what we were talking about. It was a very stressful situation. I was upset with Expedia for overbooking and not notifying me that there was no availability. I was upset with the staff at Hyatt Place Plano for not making the process any easier and for not reimbursing me. I deleted Expedia from my phone, I will not be using this service ever again.

10

Lindsay

17 nov. 2023

·

Stannade 1 natt

Front desk was wonderful. I came in late and the gentleman that was working the desk made checking quick and easy. Room was very spacious and bed was very comfortable. I will definitely stay here in the future for my trips to the area

Front desk was wonderful. I came in late and the gentleman that was working the desk made checking quick and easy. Room was very spacious and bed was very comfortable. I will definitely stay here in the future for my trips to the area

4

CYNTHIA

3 nov. 2023

·

Stannade 1 natt

Got there to check in and they said no room and sent us to another motel in a bad part of town. Did not feel safe. Daughter having surgery in Plano and this motel on the registry. Will never come back

Got there to check in and they said no room and sent us to another motel in a bad part of town. Did not feel safe. Daughter having surgery in Plano and this motel on the registry. Will never come back

2

Stacey

29 okt. 2024

·

Stannade 2 nätter

I arrived at the Hyatt Place Plano at 9:15 pm on 10-12-24 after driving 6 hours. I was informed by hotel staff that I had cancelled my reservation. I pulled up my app and showed her and she was very dismissive stating I did, they didn’t have any rooms any way. I went back to my car and called Hotels.com and on a Saturday night at 9:30 the automated voice stated it would be a 2 hour wait to connect to a representative. I went back in the hotel and told the hotel receptionist that there is no way this is right and I wanted to speak to a manager. Again, she was very dismissive and stated this was through a third party and there were no rooms left. I called around to other hotels and the only available ones were in Wiley, Texas. I had to find a hotel in Dallas and drive back there, pay for those two nights. I contacted hotels.com and they stated they would call the hotel to get them to refund. I prepaid Hotels.com $355.71 on the 10/06/24…now why would they hotel refund me and not the people that took my money. Hotels. com sent an email stating they were not able to get in touch with the hotel and I would NOT be getting a refund! Both parties have put the customer in the middle and have avoided any responsibility. Bottom line: I never received services, I paid for the services in good faith before hand and I DID not cancel! I was left to find and pay for another hotel for two nights at 9:30 at night! This is how they treat customers!!!!

I arrived at the Hyatt Place Plano at 9:15 pm on 10-12-24 after driving 6 hours. I was informed by hotel staff that I had cancelled my reservation. I pulled up my app and showed her and she was very dismissive stating I did, they didn’t have any rooms any way. I went back to my car and called Hotels.com and on a Saturday night at 9:30 the automated voice stated it would be a 2 hour wait to connect to a representative. I went back in the hotel and told the hotel receptionist that there is no way this is right and I wanted to speak to a manager. Again, she was very dismissive and stated this was through a third party and there were no rooms left. I called around to other hotels and the only available ones were in Wiley, Texas. I had to find a hotel in Dallas and drive back there, pay for those two nights. I contacted hotels.com and they stated they would call the hotel to get them to refund. I prepaid Hotels.com $355.71 on the 10/06/24…now why would they hotel refund me and not the people that took my money. Hotels. com sent an email stating they were not able to get in touch with the hotel and I would NOT be getting a refund! Both parties have put the customer in the middle and have avoided any responsibility. Bottom line: I never received services, I paid for the services in good faith before hand and I DID not cancel! I was left to find and pay for another hotel for two nights at 9:30 at night! This is how they treat customers!!!!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Praktiskt och säkert område med enkel tillgång till motorvägen och många restauranger och butiker i närheten; en del nämner dock mindre störande trafikljud.

Relaterade gästrecensioner

10

Monique

26 apr. 2025

·

Stannade 1 natt

Decent location. Easy access to the highway & food.

Decent location. Easy access to the highway & food.

8

Jacqueline

3 mars 2025

·

Stannade 1 natt

Great location, near restaurants and shops.

Great location, near restaurants and shops.

10

mike

27 mars 2023

·

Stannade 2 nätter

Very nice hotel in a very convenient location.

Very nice hotel in a very convenient location.

10

Clayton

14 nov. 2024

·

Stannade 4 nätter

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.

8

Jeanne

3 dec. 2023

·

Stannade 1 natt

Safe area and convenient. Clean and good breakfast.

Safe area and convenient. Clean and good breakfast.

10

Stephen

4 dec. 2023

·

Stannade 3 nätter

Great hotel in great location with many shopping and dining options nearby. The hot breakfast each morning was great also.

Great hotel in great location with many shopping and dining options nearby. The hot breakfast each morning was great also.

8

Lorien

22 sep. 2023

·

Stannade 4 nätter

It is an excellent location with lots of food options within walking distance. If you’re looking for an alternative to the more expensive hotels around legacy west, this is an excellent choice!

It is an excellent location with lots of food options within walking distance. If you’re looking for an alternative to the more expensive hotels around legacy west, this is an excellent choice!

10

Muhammad

8 okt. 2023

·

Stannade 3 nätter

Great location

Great location

10

Marla

10 juni 2023

·

Stannade 2 nätter

Huge room! Very quiet hotel although there was a fair amount of traffic noise from the highway. I just set the AC fan to remain on and it drowned it out. Breakfast was hot, hearty and filling. Very friendly staff. Will certainly stay here again next time I'm in town.

Huge room! Very quiet hotel although there was a fair amount of traffic noise from the highway. I just set the AC fan to remain on and it drowned it out. Breakfast was hot, hearty and filling. Very friendly staff. Will certainly stay here again next time I'm in town.

10

Cary

12 juli 2024

·

Stannade 3 nätter

Property was clean, quiet, and close to food and shopping. The staff was friendly and consistently asked what they could do to improve my stay. Would definitely recommend and stay there again!

Property was clean, quiet, and close to food and shopping. The staff was friendly and consistently asked what they could do to improve my stay. Would definitely recommend and stay there again!

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Måltider

Frukosten får övergripande sett beröm för att vara varm och god. Flera gäster noterar att utbudet kan vara begränsat och att öppettiderna på vardagar slutar tidigt; det finns en bar, men öppettiderna/menyn kan vara inkonsekventa.

Relaterade gästrecensioner

4

Lynn

6 nov. 2025

·

Stannade 1 natt

The breakfast was fresh and hot. Salsa great. Not enough variety, as far as gravy or bacon, and no fresh fruit. Room very warm and called to get checked or least a fan. Room checked but no fan. I almost never say anything negative but really not a good experience. Almost all of the staff was very good.

The breakfast was fresh and hot. Salsa great. Not enough variety, as far as gravy or bacon, and no fresh fruit. Room very warm and called to get checked or least a fan. Room checked but no fan. I almost never say anything negative but really not a good experience. Almost all of the staff was very good.

10

Clayton

14 nov. 2024

·

Stannade 4 nätter

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.

10

Dane

21 aug. 2025

·

Stannade 1 natt

The hotel was very clean, had an amazing breakfast and the staff were very helpful.

The hotel was very clean, had an amazing breakfast and the staff were very helpful.

4

Shoaib

19 maj 2024

·

Stannade 6 nätter

It was an okay hotel. The staff always seemed to be annoyed and not very helpful in whatever was asked to them. The room lacked basic amenities, such as slippers, kettle for boiling water, even there were no water bottles in the room. Worst part is the breakfast. No varieties at all, very limited items. And the timings on weekdays is until 9 am. I mean why would you end breakfast at 9 am? We usually have breakfast until 10 or even 11 at times. Its like they dont care about their clients.

It was an okay hotel. The staff always seemed to be annoyed and not very helpful in whatever was asked to them. The room lacked basic amenities, such as slippers, kettle for boiling water, even there were no water bottles in the room. Worst part is the breakfast. No varieties at all, very limited items. And the timings on weekdays is until 9 am. I mean why would you end breakfast at 9 am? We usually have breakfast until 10 or even 11 at times. Its like they dont care about their clients.

8

LaMar

22 juni 2025

·

Stannade 3 nätter

Great property and services except for front desk staff wearing masks, not knowing food services available and telling us no, we don't do that when the sign by the bar says they do. Parking lights were out and it didn't make us feel safe.

Great property and services except for front desk staff wearing masks, not knowing food services available and telling us no, we don't do that when the sign by the bar says they do. Parking lights were out and it didn't make us feel safe.

6

Kallie

22 juli 2024

·

Stannade 3 nätter

Staff seemed to be pretty lazy. They advertise a menu and hours that they are open so being pregnant and tired I wanted food but didn’t want to leave the hotel and both times I tried they weren’t open during the hours advertised that they are. Asked for more pillows and was told they only had one. Honestly the only good thing about this hotel was the breakfast.

Staff seemed to be pretty lazy. They advertise a menu and hours that they are open so being pregnant and tired I wanted food but didn’t want to leave the hotel and both times I tried they weren’t open during the hours advertised that they are. Asked for more pillows and was told they only had one. Honestly the only good thing about this hotel was the breakfast.

10

Deborah

23 okt. 2024

·

This was by far the best breakfast that I have ever seen offered with your stay. Hotel was clean everyone polite and eager to serve!

This was by far the best breakfast that I have ever seen offered with your stay. Hotel was clean everyone polite and eager to serve!

10

Wally

29 apr. 2025

·

Stannade 1 natt

Great size room; excellent breakfast; adequate gym but 24/7 was excellent

Great size room; excellent breakfast; adequate gym but 24/7 was excellent

10

Bill

14 okt. 2024

·

Stannade 1 natt

Quick, easy check-in. Friendly staff. Clean, spacious room with comfortable bed. Noon check-out time is helpful as is breakfast service that lasts a bit longer than comparable hotels. Options for breakfast foods were somewhat limited, but sufficient.

Quick, easy check-in. Friendly staff. Clean, spacious room with comfortable bed. Noon check-out time is helpful as is breakfast service that lasts a bit longer than comparable hotels. Options for breakfast foods were somewhat limited, but sufficient.

10

Robert

5 mars 2024

·

Stannade 5 nätter

Nice and quiet. Clean room good breakfast.

Nice and quiet. Clean room good breakfast.

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10

Jimmy

för 4 veckor sedan

·

Stannade 2 nätter

I will be back for another stay. The staff was great, happy to see the guests and treated everyone with courtesy. I was very impressed with the room, staff, service and the property. I will be back!!!

I will be back for another stay. The staff was great, happy to see the guests and treated everyone with courtesy. I was very impressed with the room, staff, service and the property. I will be back!!!

10

DENISE

1 okt. 2026

·

Stannade 1 natt

Great breakfast We enjoyed our stay

Great breakfast We enjoyed our stay

10

Edward V

29 sep. 2026

·

Stannade 3 nätter

Everything was great. Breakfast could be extended to 9:30 am.

Everything was great. Breakfast could be extended to 9:30 am.

10

Sabrina

27 sep. 2026

·

Stannade 2 nätter

We enjoyed our stay. Staff was very helpful and amazing amenities.

We enjoyed our stay. Staff was very helpful and amazing amenities.

10

Kristi

11 sep. 2026

·

Stannade 1 natt

Great hotel for a soccer tournament! The staff was super friendly, the rooms were clean and comfortable, and the breakfast was great. The location was convenient, and the kids loved the pool. We had a great stay and would definitely stay here again!

Great hotel for a soccer tournament! The staff was super friendly, the rooms were clean and comfortable, and the breakfast was great. The location was convenient, and the kids loved the pool. We had a great stay and would definitely stay here again!

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Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1 $96	2 $109	3 $132	4 $197	5 $138	6 $126	7 $88
8 $95	9 $95	10 $95	11 $95	12 $92	13 $92	14 $92
15 $88	16 $95	17 $98	18 $99	19 $84	20 $129	21 $129
22 $96	23 $96	24 $97	25 $112	26 $109	27 $112	28 $96
29 $107	30 $88

december 2026

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