Inn Of Rockwall

The room was reasonably clean, including the towels and sheets which seemed fresh. The bed was comfortable, and water pressure in the shower was quite good. There were only bath towels and bath mats—no hand towels or wash cloths. My favorite thing was the hardwood floors—NO carpeting. My least favorite was the bugs. I caught and released a half dozen crickets and killed several German cockroaches. There were also a few beetles. The fridge was nice and cold, and the TV worked well. I didn’t use the microwave, but it seemed fine. There was an alarm clock (didn’t use, but had correct time) and a phone that worked. All the lights worked, and the room was well lit. The furniture was okay, though a bit dated. The walls and bathroom door really need a new coat of paint, but I didn’t care about that for the price ($135 for 2 nights). The staff were professional, and I had no problem with them. There didn’t seem to be any free breakfast or coffee at all, but there was a coffee maker with supplies in the room (I didn’t use it). The first night, I was awakened a couple times by loud people in the parking lot, but that’s not the hotel’s fault. Overall, I have stayed in much worse places, and I would say you wouldn’t mind staying here unless the bugs put you off too much. FYI, I did wipe down EVERYTHING in the room with Clorox wipes, and would suggest the same for others.

Staff is super nice. Wish they kept the breakfast out later and also wish they had laundry facilities and better access in and out of hotel

The location was convenient, and we saved about $15 over other available places. I might spend the money for amenities if I were going to stay in the room more. The bed was comfortable and there was a coffee maker, fridge, microwave, and a small tv. The chairs were fine. If you want a soft towel, bring your own. Theirs are exfoliating.

Staff was very polite. Didn't like that the vending machine declined every single card we tried to use and the fact it says it has laundry facilities but it doesn't.

Hot water in shower very low pressure Pool has been closed for years Tv remote only works when you are 6 inches from tv Dirty

Need more security within the area

Was a clean, convenient place near my fam. Easy access to highway and Rockwall. No frills but bed was comfy and room was clean. Don't expect brand-new tho!

I dont like no laundry facilities or close food within walking distance. Staff is nice and offer some kind of breakfast

This place was a dump. Dirty, smelly, nothing worked including the TV and sink. There was a party going on in the parking lot under my unit with a bbq that drifted directly into my room. The security lock was broken. The bed was lumpy and stunk. The AC was so loud I couldn’t hear my music through the headphones in my ears . Other than that it was fine.

The room had roaches full size an baby size ones under the bedroom lamp on the tv stand an in the shower. Everything was dusty we had to kill big asz cricket. There was no cable in my other room. There was hair under the base of the headboard the covers an towels had stains in both rooms. Toilets in both rooms wasn’t clean

I really didn’t like anything about the place. The room was filthy and had holes in the walls. Due to circumstances I was unable to get a different hotel, as our room was full of bedbugs. The hotel did nothing to accommodate. I wasn’t even able to get a refund.

Needs to be cleaned better. Open conditioner packed in shower.

The room and bathroom was very dirty and gross. The tv didn’t work and when I tried to call the front desk I realized the phone line was literally cut. So I called them from my cell phone to let them know that and he didn’t seem to care. The towels had dark stains and weren’t all the way clean. There was a huge pile of hair in the corner of the bathroom. We made sure our door was locked but when we got up at 7 am, someone had unlocked it. I now see why this place was $54.

The room felt dirty and smelled stale. The furniture and the room itself appeared to be in need of cleaning and replacing. The front desk clerk was very polite.

The bathroom was not clean. Plugs did not work. The display on the A/C did not work.

Was a clean, convenient place near my fam. Easy access to highway and Rockwall. No frills but bed was comfy and room was clean. Don't expect brand-new tho!

Ok, not secure. Very very noisey. Abit of cleaning would be great ..... cobwebs in corners, ceilings, bathroom register was absolutely filthy, the shower was nice because no tub but the caulking was moldy. Bed was good, pillows ick. Price right, convenient to our event.

It’s dirty full of mold and honestly we won’t be staying there again. It was not this bad before. This was our go to cheap hotel that allowed our dogs, it was clean and decent. But not anymore.

I thought the Google reviews were very unfair. The staff was very respectful to my personal belongings. The room is cleaned every day. The only issue is it’s right next to a highway and the highway noises very loud. I had to buy earplugs to be able to sleep.

The room was reasonably clean, including the towels and sheets which seemed fresh. The bed was comfortable, and water pressure in the shower was quite good. There were only bath towels and bath mats—no hand towels or wash cloths. My favorite thing was the hardwood floors—NO carpeting. My least favorite was the bugs. I caught and released a half dozen crickets and killed several German cockroaches. There were also a few beetles. The fridge was nice and cold, and the TV worked well. I didn’t use the microwave, but it seemed fine. There was an alarm clock (didn’t use, but had correct time) and a phone that worked. All the lights worked, and the room was well lit. The furniture was okay, though a bit dated. The walls and bathroom door really need a new coat of paint, but I didn’t care about that for the price ($135 for 2 nights). The staff were professional, and I had no problem with them. There didn’t seem to be any free breakfast or coffee at all, but there was a coffee maker with supplies in the room (I didn’t use it). The first night, I was awakened a couple times by loud people in the parking lot, but that’s not the hotel’s fault. Overall, I have stayed in much worse places, and I would say you wouldn’t mind staying here unless the bugs put you off too much. FYI, I did wipe down EVERYTHING in the room with Clorox wipes, and would suggest the same for others.

To close to the interstate road. Thus, too much noise

Tv did not work in the room called front desk ask them to fix it they said someone would come no one did was there 2 days with no tv

Rooms are very damaged and not safe for children doors broke in half screws hanging out of missing drawers microwave sparks and almost caught fire massive foundation issues and huge cracks in the ceiling. Don’t book here if there’s any events they will charge over $190 for a $50 max room

Its not much to look at on the outside but my room was nice Could use a little touch up. There was an odd stain on the bedspread and the sheet. My room needed more water pressure. The mattress was great. I slept so good

Room and building aging and in poor condition, broken/beat up furniture, AC smelled, shower full of mold, exterior door warped and would not fully close against door frame. Refused to stay. Sacrificed 1st night cost and achieved refund for the rest of the reserved nights. Staff helpful to this end - though a bit of a chore with Expedia.

only detractor is the perpetual traffic roar from nearby I-30

Priced right. Clean and comfortable. Friendly staff. AC works great and plenty of hot water. Didn't bother us, but you can hear the traffic from the interstate.

It’s ok could be worse! Mound noises from major highway

Staff was very helpful.

Staff was freindly, efficient location, check in , check out. Good location

Tv did not work in the room called front desk ask them to fix it they said someone would come no one did was there 2 days with no tv

The upgrades were nice and noticeable;all areas were clean & well cared for. Front desk staff was very rude on multiple occasions and I chose to find a new place to stay because of the disrespectful tone. Convenient for court issues being nrxt to the court house but that is the only reason I stayed.

Electricity went out in room and here it is 17 hours later still not fixed

Frint desk receptionist was rude and threatened to call the cops on me for asking for late check out

The staff was disrespectful and unprofessional, threatened to call the police and cancel the rest of my stay without a refund, because my hair oil had leaked into two pillow cases while I was sleeping. The staff made a scene and was dramatic over just two pillow case being dirty. It was absurd how the staff reacted. I then made the decision to finish my stay for that night, and left to stay at another hotel. Will not be staying here again, this was my first time being a guest there and my last.

Nice People at front desk…even though I didn’t arrive till 2:30 AM I was checked in quickly and efficiently and later in the morning the attractive lady at the front desk extended my stay till 12 instead of 11 and that helped me sleep in a bit…overall a great stay…

The customer service is Horrible and room are not very clean was very unhappy with my stay there the Front desk Guy was super rude and very inpatient. Wont recommend this place to anyone and wont stay there ever again. Only bright side to my stay was the house cleaning lady was friendly and also said the same about the guy who is at front desk during the day. Sye said the get alot of complaints about his attitude and told to report it in my review.

Poor customer service.

I thought the Google reviews were very unfair. The staff was very respectful to my personal belongings. The room is cleaned every day. The only issue is it’s right next to a highway and the highway noises very loud. I had to buy earplugs to be able to sleep.

To close to the interstate road. Thus, too much noise

Close to resurants and gas stations

Eazy access

only detractor is the perpetual traffic roar from nearby I-30

Priced right. Clean and comfortable. Friendly staff. AC works great and plenty of hot water. Didn't bother us, but you can hear the traffic from the interstate.

It’s ok could be worse! Mound noises from major highway

Was a clean, convenient place near my fam. Easy access to highway and Rockwall. No frills but bed was comfy and room was clean. Don't expect brand-new tho!

Nice, comfortable, and conveniently located right off the highway—perfect for a quick stop during my road trip.

Staff was friendly and helpful. Room was decent. Location is convenient and quiet.

The room was reasonably clean, including the towels and sheets which seemed fresh. The bed was comfortable, and water pressure in the shower was quite good. There were only bath towels and bath mats—no hand towels or wash cloths. My favorite thing was the hardwood floors—NO carpeting. My least favorite was the bugs. I caught and released a half dozen crickets and killed several German cockroaches. There were also a few beetles. The fridge was nice and cold, and the TV worked well. I didn’t use the microwave, but it seemed fine. There was an alarm clock (didn’t use, but had correct time) and a phone that worked. All the lights worked, and the room was well lit. The furniture was okay, though a bit dated. The walls and bathroom door really need a new coat of paint, but I didn’t care about that for the price ($135 for 2 nights). The staff were professional, and I had no problem with them. There didn’t seem to be any free breakfast or coffee at all, but there was a coffee maker with supplies in the room (I didn’t use it). The first night, I was awakened a couple times by loud people in the parking lot, but that’s not the hotel’s fault. Overall, I have stayed in much worse places, and I would say you wouldn’t mind staying here unless the bugs put you off too much. FYI, I did wipe down EVERYTHING in the room with Clorox wipes, and would suggest the same for others.

Staff is super nice. Wish they kept the breakfast out later and also wish they had laundry facilities and better access in and out of hotel

The location was convenient, and we saved about $15 over other available places. I might spend the money for amenities if I were going to stay in the room more. The bed was comfortable and there was a coffee maker, fridge, microwave, and a small tv. The chairs were fine. If you want a soft towel, bring your own. Theirs are exfoliating.

Staff was very polite. Didn't like that the vending machine declined every single card we tried to use and the fact it says it has laundry facilities but it doesn't.

No real complaints. Room was clean and met my needs. There was some random damage to the room that may have been left by the last guest. Coffee was awful.

I dont like no laundry facilities or close food within walking distance. Staff is nice and offer some kind of breakfast