Name: Extended Stay America Suites - San Antonio - Airport
Address: 1015 Central Parkway South, San Antonio, Texas, USA, San Antonio, Texas, US
Price range: 57 $–86 $ per night
Rating: 7.13

Was Gäste sagen

Bewertungen zum Extended Stay America Suites - San Antonio - Airport zeigen ein gemischtes Bild: günstige Preise und freundliches Personal stehen im Kontrast zu wiederholten Berichten über Kakerlaken, schmutzige oder verrauchte Zimmer, Wartungsprobleme, ein sehr begrenztes Frühstück und Küchenzeilen, denen oft Kochgeschirr fehlt.

Mehrere Gäste schätzten die ruhige Lage, das gute Preis-Leistungs-Verhältnis und die Nähe zum Flughafen, zu Autobahnen sowie zu Restaurants und Einkaufsmöglichkeiten des täglichen Bedarfs. Andere äußerten Sicherheitsbedenken, nächtliche Lärmbelästigung und uneinheitliche Richtlinien oder Kommunikation bezüglich Wartung, Schlüssel, Handtüchern und Zimmerwechseln. Erwarten Sie einen Aufenthalt ohne Schnickschnack, bei dem Preis und Lage mit Sauberkeit und Instandhaltung konkurrieren.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

In den Zimmern gibt es Küchenzeilen, aber in mehreren Bewertungen wird darauf hingewiesen, dass Kochgeschirr, Geschirr und Utensilien fehlen, wenn sie nicht angefordert werden. Einige bemängelten betriebliche Störungen, darunter eine geplante Wasserabschaltung und begrenzte Annehmlichkeiten im Zimmer wie Kaffeemaschinen.

Ähnliche Gästebewertungen

2

Francisco

23. Okt. 2023

·

Aufenthalt am 4 Nächte

Not at all what expected of an extended stay property. Compare to d many other extended stays properties I have stayed over d years, this one does not earn d qualification of an extended stay facility. Specifically: No ice in room or at d property at all, no coffee maker, no coffee, no coffee cups in room and no coffee at all at d property. No dishes or dinner wear/utensils. Towels limited and of poor quality. No place to hang clothes. Room not as depicted in photos; no sitting area or furniture as shown in photo. $1 charge for using phone even for local calls. No elevator. Overall cleanliness very bad. In summary so horrible, that within five minutes of entering room, I attempted to cancel my stay; but not even with Expedia's assistance, was I permitted to cancel for a full refund. Thus, I ended not staying & departed that same night, but was charged for d night. To add insult to injury, I was instructed that in order to get a refund for D remaining three days of my already paid four day stay I had to return d next day to get authorization from d manager. I recommend this property to be avoided.

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6

Dorothy

1. Sept. 2024

·

Aufenthalt am 2 Nächte

I had an ADA room which was excellent. Roll in shower. I have 2 concerns, there were no dishes, silverware or pots and pans in the kitchen. You have to request them from the front desk. I didn't bother to ask if there was a charge. The add stated that the kitchen was fully equipped. My other problem was that I needed to stay an extra night, I talked to 5 different people and got 5 different answers.I paid for the extra night the day before. They proceeded to call me at noon and asked if I was checking out, if so I needed to go to the office to pay an extra charge. I explained that I had paid the day before for an extra night. They told me that they had no reservation for me and couldn't find where I had paid. I would suggest that you keep every record and if you talk to anyone write down name, date, time and their response.

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6

Sara

19. März 2024

·

I liked the kitchen in the room because we stayed six nights. I liked that the mattresses have mattress covers on them. And I liked being able to park close to the room. What I didn't like: 1) Management had scheduled to shut off the water on March 12th from 9 am to 5 pm. I checked in on March 11th. I was never notified via phone, or text, or email to let me know about the water shut off plans. The day after my family and I arrived, we had to leave the hotel early and return late because we had no water. 2) We had to use the same towels all week because we were told they had a shortage of towels. 3) The manager refused to give us a discount for all the inconveniences. He simply made a lot of unacceptable excuses not to give a discount.

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6

Kathryn Jane

24. Sept. 2023

·

Aufenthalt am 3 Nächte

This hotel was average what I did not like about it is that there was nothing in the kitchenette. Every other extended-stay place I’ve ever been at always had pots pans dishes glasses, cups this one only had two forks.

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4

Sara

18. März 2024

·

Aufenthalt am 6 Nächte

The day that we checked in, we were told that the water was going to be shut off the next morning from 9 am to 5 p.m. And we were asked if we still wanted to check in. Since we arrived around 8 p.m., we decided to stay. I was upset because we never received a notification via email or via phone to let us know what was happening. Two days later, we asked for clean towels. We were told we would have to use the same towels the whole week because they had a shortage of towels. No notification of any kind was received about the towels. Again, I was not happy. However, on day 4th of staying there, we were given 3 clean towels for 4 people staying in the room. On day 7th, I talked to the manager and asked him if he could give me a discount for all the inconveniences. He said "No". He gave me a couple of unacceptable excuses as to why he was unable to give me a discount, and proceeded to charge my credit card. I understand that problems happen unexpectedly, but I see no reason why customers are not notified immediately to give them the option to find other hotels in the area. Why do they wait until the customers are there to check in to let them know they are having problem X, and to say "do you still want to check in?"

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4

Marco

27. Okt. 2023

·

Aufenthalt am 4 Nächte

Was told they didnt have any clean pots and pans or dishes but that they would take them to the room and never did. Also the room had german roaches in the bathroom and kitchen.

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6

Dennis

14. Apr. 2024

·

Aufenthalt am 3 Nächte

Very spartan - not a single decoration, had a kitchenette without a single thing to cook with or eat with. But it was clean, a place to stay, convenient.

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6

V Scott

11. Juni 2023

·

Aufenthalt am 1 Nacht

The property is pretty well kept up all in all. What it lacks are some basics, like disposable cups, a coffee maker, and a hair dryer. (the latter was mentioned as an amenity, but I had to get one from the front staff). Although the room is well equipped with microwave, 2 burner hotplate and refrigerator, there were no pots/pans. dishes or bowl. At least provide some basic plastic goodies!

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4

Jose

6. Apr. 2025

·

Aufenthalt am 1 Nacht

No public restrooms

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4

Dawn

15. Jan. 2025

·

Aufenthalt am 2 Nächte

The staff was friendly. Got locked out of my room. Turns out the batteries for the lock were bad. The mattress should have been thrown out long ago! Had to balance right in the middle to not roll off in either direction. It was dirty, or in need of fixing. Specially the tub/shower. No pots, pans, or utensils. Turns out you had to request them in advance? Did not expect that with a kitchen in my room. The A/C window unit was musty. Smelled like i was being pelted with mold spores. I kept sneezing. Only good thing i can say is I didn't have bugs.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Sauberkeitsprobleme werden häufig genannt, mit vielen Berichten über Kakerlaken, Gerüche, verfärbte Bettwäsche sowie unsaubere Badezimmer und Teppiche. Eine Minderheit der Gäste beschrieb ihre Zimmer als sauber.

Zimmer

Die Zimmer sind einfach und zweckmäßig ausgestattet und verfügen über Küchenzeilen, aber der Komfort variiert aufgrund abgenutzter Matratzen, lauter oder defekter Klimaanlagen oder Heizungen sowie gelegentlicher Probleme mit der Sanitäranlage oder der Dusche. Lärm von Nachbarn oder der Autobahn wird von einigen erwähnt.

Dienstleistung

Die Freundlichkeit und Gastfreundschaft des Personals werden oft gelobt, aber Reaktionsfähigkeit und Beständigkeit variieren, mit Berichten über Probleme mit Schlüsselkarten, Verwirrung bei Richtlinien oder Rechnungen sowie begrenzte Verfügbarkeit von Handtüchern oder Zimmerwechseln.

Standort

Praktisch gelegen in der Nähe des Flughafens und wichtiger Straßen, mit Geschäften und Restaurants in der Nähe, und einige Gäste finden es ruhig. Andere bemerkten Lärm von der Autobahn und gelegentliche Sicherheitsbedenken rund um die Unterkunft.

Gastronomie

Das Frühstück ist sehr begrenzt oder wird gar nicht angeboten, typischerweise wird es als Kaffee und ein Gebäckstück oder Haferbrei beschrieben. Mehrere Gäste hatten mehr erwartet.

Monat	Durchschnittspreis
Januar	64 $
Februar	65 $
März	69 $
April	69 $
Mai	70 $
Juni	67 $
Juli	69 $
August	77 $
September	57 $
Oktober	62 $
November	60 $
Dezember	59 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $64	16 $62	17 $63	18 $66	19 $65
20 $57	21 $58	22 $58	23 $57	24 $58	25 $67	26 $67
27 $58	28 $60	29 $61	30 $60

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $60	2 $68	3 $68
4 $63	5 $70	6 $71	7 $71	8 $70	9 $81	10 $79
11 $79	12 $78	13 $78	14 $80	15 $80	16 $80	17 $85
18 $78	19 $80	20 $78	21 $78	22 $80	23 $82	24 $86
25 $77	26 $80	27 $79	28 $79	29 $78	30 $81	31 $85

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studio, 1 Queen-Bett, barrierefrei, Nichtraucher

Studio, 1 Queen-Bett, Nichtraucher

Studio, 2 Doppelbetten, Nichtraucher

Gästebewertungen

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