Name: Hyatt Regency Hill Country Resort and Villas
Address: 9800 Hyatt Resort Drive, San Antonio, Texas, USA, San Antonio, Texas, US
Price range: 399 $–1.132 $ per night
Rating: 8.4

Was Gäste sagen

Das Hyatt Regency Hill Country Resort and Villas wird als eine ruhige, familienfreundliche Auszeit mit wunderschönen, schattigen Grünflächen und einem beliebten Lazy River gelobt. Viele Gäste genießen das reichhaltige Angebot an Kinderaktivitäten, freundliches Personal und im Allgemeinen saubere, neu renovierte Zimmer.

Mehrere Bewertungen weisen auf laufende Renovierungen oder Schließungen hin, die Lärm verursachen, einige Einrichtungen einschränken und die Auswahl an Restaurants vor Ort reduzieren. Die Qualität und das Preis-Leistungs-Verhältnis des Essens sind gemischt, mit hohen Preisen, begrenzter Auswahl oder frühen Schließzeiten sowie gelegentlich langsamem oder unregelmäßigem Service. An Wochenenden kann es an den Pools und am Lazy River überfüllt sein, Liegen und Tubes können knapp sein, und zusätzliche Gebühren für Parken und Aktivitäten summieren sich. Erwarten Sie einen entspannten, auf Kinder ausgerichteten Resortaufenthalt mit herausragenden Wasserspielplätzen und schwankenden Besucherzahlen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der herausragende Lazy River und die schattigen Pools sowie zahlreiche Familienaktivitäten, ein Spa und ein Golfplatz erhalten durchweg Lob. Laufende Renovierungen und gelegentliche Schließungen, überfüllte Poolbereiche, begrenzte Parkmöglichkeiten mit Gebühren sowie zusätzliche Kosten für einige Aktivitäten sind wiederkehrende Nachteile.

Reinigung

Zimmer und Gelände werden oft als sauber oder makellos beschrieben. Mehrere Bewertungen erwähnen versäumte Zimmerreinigung, Haare oder Gerüche in den Zimmern sowie schmutzige oder vermüllte Poolbereiche.

Zimmer

Die kürzlich renovierten Zimmer sind im Allgemeinen komfortabel und gut ausgestattet, wobei einige die gute Raumaufteilung hervorheben. Zu den häufigen Nachteilen gehören kleine Badezimmer und Balkone, gelegentliche Probleme mit der Klimaanlage oder Lärm sowie unterschiedlicher Komfort von Matratzen und Kissen.

Dienstleistung

Das Personal wird häufig im gesamten Resort für seine Freundlichkeit, seinen Empfang und seine Hilfsbereitschaft gelobt. Berichte über langsamen oder unregelmäßigen Service, gelegentliche Unhöflichkeit beim Check-in oder am Tor sowie mangelnde Nachverfolgung werden in einigen Bewertungen erwähnt.

Ähnliche Gästebewertungen

8

Amy

2. Juli 2025

·

Aufenthalt am 3 Nächte

We’ve been visiting here for 15 years, so we obviously enjoy it. There were a few things we weren’t fans of this time. The pool/river area stays open until 10 pm, but all the outdoor bars/eateries close at 4pm. Only one stays open until 7 pm. Cleaning service never came to refresh towels or empty trash even though they were supposed too. Trash/litter around the hotel was slow to be cleaned up. The ice machine room had old food boxes piled up in it and it smelled. There was a beach towel on the ground in the courtyard by our room that was never picked up while we were there. The staff was very friendly and accommodating though. The bartenders outside are fabulous. Especially Antonio and Isiah. The landscape is beautiful there. I will go back. It’s the only shaded lazy river!

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10

John

18. Juli 2025

·

Aufenthalt am 2 Nächte

It is an amazing place. The staff is the best.

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2

Tammy

19. Feb. 2025

·

Aufenthalt am 2 Nächte

We didn't even get pass the gate...Attendant seemed to be more of an Investigator rather than Entrance Gate Guard. The 2nd encounter with the gate guard he yelled at us to get a Key next time while we're trying to explain that our room wasn't ready and we wanted to leave the property. My god, was the President staying there? Crazy.

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6

Kate

30. Mai 2025

·

Aufenthalt am 1 Nacht

All was fine except food service. $100 Lunch at Pool restaurant- did not accommodate allergy dispite telling waitress and entering an online order to ensure notes were given to kitchen. Took 20+ mins to remake. Did comp meal after talking to manager. $200 Dinner at onsite restaurant- did accommodate allergy but didn’t advise wait time on order. All but one dish came out, remainder took 30+ mins to come out. Did not comp or offer alternative dish or even timing on dish. All around was disappointing. I didn’t eat with my family for 2 consecutive meals here. Did not provide itemized receipt for dinner. Asked for manager none came. Talked to front desk and they apologized, a restaurant rep called day after to apologize and comp meal that was 30+ min late.

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4

Natalli

24. Juli 2023

·

Aufenthalt am 3 Nächte

Property was great and staff was friendly but one of the staff members accidently took luggage to another room and placed all personal belongings throughout the room. When we realized it we had to advice the staff and they brought my property up. The manager never came to apologize for the inconvenience and they never offered a compensation for the time loss and the possibility of leaving something behind in another room.

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10

David

29. Mai 2025

·

Aufenthalt am 2 Nächte

The check in went smooth and we were upgraded to a patio room for free as a courtesy to veterans. We were very thankful for the pet friendly location. We recently became a dog family and have a 5 month old pup. As newbies to the difficulty of finding pet friendly places that offer a lot o family fun, we were glad to find this. As for our room, we had a two queen room that had plenty of drawer space, closet space, and the fridge/coffee counter had plenty of shelves. This came in handy as we brought food, drinks, and a lot of dog treats. I also appreciated the fact that the sink for the bathroom is separate from the shower/toilet. As for the resort, I love that the lazy river and water amenities have plenty of shade. No sunburns for the whole family. The float up bar looked great but I didn’t use it. The kids spent what seemed like endless laps on the lazy river. I do wish the hotel offered a free “sand castle kit” to check-out and return at the end of the day. I’m sure the kids would have loved it and I didn’t think to bring one of ours. The on-location general store sold some but since I know we have plenty at home I didn’t want to buy one and have to travel home with it. The food was great. The fries at the poolside bar and grill were excellent, well seasoned, and perfectly crispy. All the staff were very helpful and went over the top. I actually felt a bit uncomfortable with the hospitality. I don’t like being waited on or having people cater to me. The kids loved it.

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10

Joseph

31. Aug. 2023

·

Aufenthalt am 3 Nächte

We have stayed at this Hyatt for both business and personal reasons and we have enjoyed the Cordial, Well-Informed Staff and Management Team. We did hope however that the Food and Beverage Operation at the Long Bar had improved. Fortunately a new staff member named Katie was on duty last Monday night to handle the large crowds spilling in from the Convention downstairs. Katie was slammed and wound up handling multiple guests food and beverage requests essentially by herself. We love the venue and I know how these things can sometimes happen with Food and Beverage Staffing however the new-hire Katie picked up the slack and although she was only there less than a week, she handled the impending disaster in the Hotels best interest. I wish we could remember her last name but she was on duty that Monday evening the 29th of August.

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8

Jana

28. Mai 2025

·

Aufenthalt am 1 Nacht

Our room wasn’t ready at check in time. We waited 30 min and decided to downgrade to another room (originally had an upgraded room) my kids were anxious to get in the water. They gave us a 100.00 food voucher for inconvenience but was still annoying that we had to wait and then not get the upgraded room.

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10

Acenet

8. Aug. 2025

·

Aufenthalt am 2 Nächte

Amazing mini vacay with the family right before school starts! Everything was amazing! Service was Wonderful! We will be Back !

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10

Felicia

5. Jan. 2025

·

Aufenthalt am 1 Nacht

The gate, valet, and front desk staff members were welcoming and friendly, offering champagne upon arrival. Restaurant providing a delightful and flavorful dining food experience, with invaluable retail personnel, and guest services providing a shower chair upon request. Housekeeping top-notch, took pride in their work with cleaned rooms.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Idyllische, ruhige Lage in der Hill Country, die sich abseits der Stadt anfühlt. Gute Anbindung an SeaWorld und eine kurze Fahrt in die Innenstadt von San Antonio.

Gastronomie

Das Frühstücksbuffet und die ungezwungenen Pool-Optionen erhalten positives Feedback, und ein Starbucks vor Ort ist praktisch. Viele Gäste finden die Speisekarten teuer oder begrenzt, mit Schließungen während der Renovierungen sowie gelegentlich langsamem, unregelmäßigem Service oder Problemen bei der Behandlung von Allergien.

Monat	Durchschnittspreis
Januar	257 $
Februar	308 $
März	364 $
April	492 $
Mai	364 $
Juni	463 $
Juli	454 $
August	286 $
September	245 $
Oktober	284 $
November	275 $
Dezember	242 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $901	15 $539	16 $894	17 $495	18 $946	19 $499
20 $447	21 $442	22 $454	23 $490	24	25 $451	26 $446
27 $408	28 $494	29 $542	30 $475

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $399	2 $416	3 $415
4 $399	5 $439	6 $563	7 $1.132	8 $477	9 $595	10 $1.097
11 $561	12 $410	13 $400	14 $423	15 $400	16 $518	17 $416
18 $399	19 $399	20 $415	21 $399	22 $466	23 $888	24 $431
25 $406	26 $542	27 $522	28 $507	29 $399	30 $416	31 $415

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 2 Queen-Betten, Terrasse (Fire Pit)

Zimmer, 1 King-Bett, Balkon

Zimmer, 1 King-Bett, Terrasse (Preferred)

Zimmer, 1 King-Bett (Retreat Floor)

Zimmer, 2 Queen-Betten, barrierefrei (Shower)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett, Terrasse

Suite, Balkon (Hill Country)

Suite, Terrasse (Hill Country, Preferred)

Suite (Hill Country)

Suite, Terrasse

Zimmer, 2 Queen-Betten, Balkon

Zimmer, 2 Queen-Betten, Terrasse

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)

Zimmer, 2 Queen-Betten, Terrasse (Preferred)

Suite (Hill Country, Retreat Floor)

Zimmer, 2 Queen-Betten (Retreat Floor)

Zimmer, 1 King-Bett, Terrasse (Fire Pit)

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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