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Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham

74 US$

/nat

Gennemsnit for oktober

Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham - Image 1

Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham - Værelse

Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham - Værelse

Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham - Pool

Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham - Badeværelse

Priser på Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham

Vælg datoer for at se priser og tilgængelighed

74 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham ligger prisen pr. nat i gennemsnit på 68 US$ i den billigste måned (december) og 87 US$ i den dyreste måned (juni), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	72 US$
februar	80 US$
marts	81 US$
april	74 US$
maj	74 US$
juni	87 US$
juli	77 US$
august	73 US$
september	74 US$
oktober	74 US$
november	76 US$
december	68 US$

Dyrest: juni (ca. 87 US$)

Billigst: december (ca. 68 US$)

Om dette overnatningssted

Drag fordel af de rekreative tilbud på stedet, inklusive en udendørs pool, et boblebad og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, tv på fællesarealer og festsal.

Parkering
Swimmingpool
Ikkerygerværelser
Forretningscenter
Renseri
Beværtningsfaciliteter

Lokation

13770 Southwest Freeway, Sugar Land, Texas, USA

AMF Stafford Lanes (1.1 mil)

Fort Bend Children's Discovery Center (2.4 mil)

CHI St. Luke's Health-Sugar Land Hospital (2.4 mil)

Sugar Land Town Square (2.7 mil)

Flying Saucer (2.8 mil)

Stafford Centre (2.8 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

11

Værelse - 1 kingsize-seng - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

9

Værelse - 2 queensize-senge - ikke-ryger

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

13

Værelse - 1 kingsize-seng - tilpasset personer med nedsat hørelse (Mobility, Roll-in Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

10

Værelse - 2 queensize-senge - tilpasset personer med nedsat hørelse - ikke-ryger

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

7

Suite - 1 soveværelse - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

Gæsteanmeldelser af Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham

8.7

Fantastisk

Baseret på 1.415 verificerede anmeldelser

Hvem overnatter her?

Business

26%

Par

19%

Familie

43%

Gruppe

5%

Solorejsende

4%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham roser rejsende ofte det venlige personale, den praktiske beliggenhed i Sugar Land og generelt rene, rolige værelser, men bemærker også forældet indretning, lejlighedsvise vedligeholdelsesproblemer og blandede oplevelser med morgenmaden og klimaet i fællesområderne.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham roser rejsende ofte det venlige personale, den praktiske beliggenhed i Sugar Land og generelt rene, rolige værelser, men bemærker også forældet indretning, lejlighedsvise vedligeholdelsesproblemer og blandede oplevelser med morgenmaden og klimaet i fællesområderne.

Flere anmeldelser beretter om perioder uden varmt vand og elevatorudfald. Værelserne er ofte komfortable, men kan virke slidte eller mugne, med nogle klager over AC-ydelsen og små badeværelser. Poolen og boblebadet er værdsatte, men fitnessfaciliteterne er basale. Samlet set kan man forvente god værdi med kompromiser forbundet med en ældre ejendom.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Poolen og boblebadet er et plus for mange gæster, men der er gentagne rapporter om lukninger eller at boblebadet/varmeren ikke fungerer. Fitnessrummet er minimalt med noget defekt udstyr, elevatorer har været ude af drift på tidspunkter, fællesområder kan være varme, og parkering er let, men nogle anmeldelser nævnte sikkerhedsproblemer.

Relaterede gæsteanmeldelser

2

George

21. apr. 2025

·

Overnattede 2 nætter

When we arrived the main elevators in the lobby were out of order. The good thing was that there was another one working just down the hall. Long story short, the only working elevator goes down (out of order) and now we’re left with taking our luggage from the 5th floor to the 1st.

When we arrived the main elevators in the lobby were out of order. The good thing was that there was another one working just down the hall. Long story short, the only working elevator goes down (out of order) and now we’re left with taking our luggage from the 5th floor to the 1st.

6

susan

16. mar. 2025

·

Overnattede 2 nætter

The room was fine. The heated pool was not heated and later closed due to the broken heater. Breakfast not great. No pancakes/waffles. Same scrambled eggs and sausage over and over. Very loud air conditioner. Street noise was loud. Barking dogs.

The room was fine. The heated pool was not heated and later closed due to the broken heater. Breakfast not great. No pancakes/waffles. Same scrambled eggs and sausage over and over. Very loud air conditioner. Street noise was loud. Barking dogs.

6

Charis

17. mar. 2025

·

Overnattede 1 nat

The only thing that was upsetting was the hot tub was not working on our final day of staying overall nice hotel to stay.

The only thing that was upsetting was the hot tub was not working on our final day of staying overall nice hotel to stay.

8

Chihping

5. mar. 2025

·

Overnattede 5 nætter

We had high expectation as the property was highly rated. It was a little anticlimactic. The facility itself looked dated. Building carpet was just replaced, but our room's carpet was worn. Loud AC. The gym was minimal. Elliptical and a treadmill were broken. A few dumbbells and 2 treadmills were ok. Breakfast were average. Staff were friendly. Overall good for the price.

We had high expectation as the property was highly rated. It was a little anticlimactic. The facility itself looked dated. Building carpet was just replaced, but our room's carpet was worn. Loud AC. The gym was minimal. Elliptical and a treadmill were broken. A few dumbbells and 2 treadmills were ok. Breakfast were average. Staff were friendly. Overall good for the price.

10

Rhianna

4. jun. 2025

·

Overnattede 4 nætter

Staff was nice, breakfast was good for it being a hotel, and prices were great. Pool and hot tub were clean. Our room was very clean.

Staff was nice, breakfast was good for it being a hotel, and prices were great. Pool and hot tub were clean. Our room was very clean.

8

Jolene

13. jul. 2025

·

Overnattede 1 nat

The gym was nice. Breakfast was pretty good and was very quiet.

The gym was nice. Breakfast was pretty good and was very quiet.

6

Carolyn

8. jun. 2025

·

Overnattede 1 nat

No A/C in the hallways, lobby or breakfast area which was uncomfortable. The room was nice and staff were friendly

No A/C in the hallways, lobby or breakfast area which was uncomfortable. The room was nice and staff were friendly

4

Terri L

28. apr. 2023

·

Overnattede 1 nat

Stayed here before and was very nice. Room kind of drab, within an hour all of our allergies flared up. Sneezing, stopped up noses all night. Asked them to please vacuum room really well the next day. Helped some. Once left room allergies better. Sunday morning woken up to phone call about truck being broken into too. Mine and 4 other vehicles had busted windows.

Stayed here before and was very nice. Room kind of drab, within an hour all of our allergies flared up. Sneezing, stopped up noses all night. Asked them to please vacuum room really well the next day. Helped some. Once left room allergies better. Sunday morning woken up to phone call about truck being broken into too. Mine and 4 other vehicles had busted windows.

8

Nathan

8. jul. 2025

·

Overnattede 2 nætter

The place was very nice and the pool area was amazing. I enjoyed the Jacuzzi and comfort of the bed. The breakfast could have had more variety of options though!

The place was very nice and the pool area was amazing. I enjoyed the Jacuzzi and comfort of the bed. The breakfast could have had more variety of options though!

8

Tyler

15. maj 2025

·

Overnattede 1 nat

Great place, but only one elevator worked and hot water was out

Great place, but only one elevator worked and hot water was out

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster finder værelserne og de offentlige områder rene. Andre beretter om plettede tæpper, muggen lugt, støv, lejlighedsvise skadedyr og inkonsekvent rengøring.

Relaterede gæsteanmeldelser

2

XIAODAN

9. aug. 2025

·

Overnattede 3 nætter

The worst hotel , the sheet and blanket on the bed seems never washed , the cool air come from the AC smells moldy , I order three nights but I can not sleep the first night ,and I check out the second day , wasted my money ! Money can not refundable , there are hairs on the bed everywhere ! Nightmare!

The worst hotel , the sheet and blanket on the bed seems never washed , the cool air come from the AC smells moldy , I order three nights but I can not sleep the first night ,and I check out the second day , wasted my money ! Money can not refundable , there are hairs on the bed everywhere ! Nightmare!

6

Audrey

23. mar. 2025

·

Overnattede 3 nætter

Did not know I had bedbugs in my bed until the last day when I seen one on the bed and then I was seeing all the bits on my body

Did not know I had bedbugs in my bed until the last day when I seen one on the bed and then I was seeing all the bits on my body

6

Nancy

4. sep. 2025

·

Overnattede 1 nat

Both Front desk clerks were super sweet and helpful. 5 star to them. Room (330) not so much. It had a musty smell, the carpet was covered with huge nasty stains and the sheets were questionable on cleanliness. Shower water pressure was low and seemed like the shampoo was watered down. Atleast the bed was comfortable.

Both Front desk clerks were super sweet and helpful. 5 star to them. Room (330) not so much. It had a musty smell, the carpet was covered with huge nasty stains and the sheets were questionable on cleanliness. Shower water pressure was low and seemed like the shampoo was watered down. Atleast the bed was comfortable.

2

Jorge

30. jul. 2025

·

Overnattede 2 nætter

There was bed bugs.

There was bed bugs.

4

Sjoukje

1. sep. 2025

·

Overnattede 1 nat

When we first checked in, we needed to go down to the front desk to ask for a new room, because our room was infested with ants. They stated they could not accommodate that, and gave us a can of bug spray. We also had a towel in the bathroom that had blood dots on it, and there was a giant clump of hair on the bed when we entered the room. Overall this place was gross and very disappointing.

When we first checked in, we needed to go down to the front desk to ask for a new room, because our room was infested with ants. They stated they could not accommodate that, and gave us a can of bug spray. We also had a towel in the bathroom that had blood dots on it, and there was a giant clump of hair on the bed when we entered the room. Overall this place was gross and very disappointing.

8

Jennifer

21. nov. 2025

·

Overnattede 2 nætter

Everything was clean but outdated. Furniture and carpet in room was stained. Great value hotel that is close to sugar land activities

Everything was clean but outdated. Furniture and carpet in room was stained. Great value hotel that is close to sugar land activities

10

Michelle

9. nov. 2025

·

Overnattede 1 nat

Staff was very friendly and helpful. Our room was above and beyond clean. Bed and pillows were very comfortable. Room was stocked with all we needed; microwave, fridge, tv, alarm clock, hair goods, towels. Hotel was quiet, hallways were clean and smelled good. I will definitely return here and recommend it to whoever is in this area and looking for a place to stay.,

Staff was very friendly and helpful. Our room was above and beyond clean. Bed and pillows were very comfortable. Room was stocked with all we needed; microwave, fridge, tv, alarm clock, hair goods, towels. Hotel was quiet, hallways were clean and smelled good. I will definitely return here and recommend it to whoever is in this area and looking for a place to stay.,

4

Jennifer

27. maj 2025

·

Overnattede 1 nat

There was a dead cockroach in the living area of our room. There was also water damage above the shower that had the paint bubbling off and looked like mold damage.

There was a dead cockroach in the living area of our room. There was also water damage above the shower that had the paint bubbling off and looked like mold damage.

10

MICHAEL

9. jul. 2025

·

Overnattede 1 nat

Very clean facility and room. The bed was comfortable too

Very clean facility and room. The bed was comfortable too

10

Marlissa

26. jul. 2025

·

Overnattede 3 nætter

Very clean. Housekeeping came everyday with new towels as requested. Staff were excellent my whole stay.

Very clean. Housekeeping came everyday with new towels as requested. Staff were excellent my whole stay.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er ofte komfortable og rolige, men ejendommen føles forældet med slidte møbler, muggen lugt og nogle små eller trange badeværelser. Flere anmeldelser nævner larmende eller underpræsterende AC og lejlighedsvis slidtage på indretning eller faciliteter.

Relaterede gæsteanmeldelser

8

Chaunte

11. jan. 2025

·

Overnattede 4 nætter

Friendly staff. Towels and toilet were dirty upon arrival. Staff took care of it right after I mentioned it. I requested for the room to be cleaned the following days, however, no one came. Window seal in room was apparently broken and water got in from the rain the last night we were there. Faux leather headboards were very worn and peeled off onto us when ever we were in bed. Breakfast wasn’t bad, just wasn’t a wide variety and a bit dried out/overcooked. Same biscuits and gravy, sausage patties, scrambled eggs, and oatmeal everyday for the warm options. I wouldn’t mind staying again if it was just myself on a quick business trip. Not comfortable and convenient enough in my opinion for me to stay long term or bring my family back to.

Friendly staff. Towels and toilet were dirty upon arrival. Staff took care of it right after I mentioned it. I requested for the room to be cleaned the following days, however, no one came. Window seal in room was apparently broken and water got in from the rain the last night we were there. Faux leather headboards were very worn and peeled off onto us when ever we were in bed. Breakfast wasn’t bad, just wasn’t a wide variety and a bit dried out/overcooked. Same biscuits and gravy, sausage patties, scrambled eggs, and oatmeal everyday for the warm options. I wouldn’t mind staying again if it was just myself on a quick business trip. Not comfortable and convenient enough in my opinion for me to stay long term or bring my family back to.

6

Larry

27. jun. 2025

·

Overnattede 2 nætter

The window AC unit was running non stop and not able to cool the room temperature. The temperature was 75 at night even the AC unit was at its max. I reported the issue to the front desk, but the problem was not fixed.

The window AC unit was running non stop and not able to cool the room temperature. The temperature was 75 at night even the AC unit was at its max. I reported the issue to the front desk, but the problem was not fixed.

4

Paola

3. sep. 2025

·

Overnattede 2 nætter

Room had a nice layout but smelled old. Lobby was hot like the A/C wasn’t working. Breakfast was awful. I mean for the price I expected a lot more and definitely would not recommend this place to anybody. The only plus was the wonderful staff!

Room had a nice layout but smelled old. Lobby was hot like the A/C wasn’t working. Breakfast was awful. I mean for the price I expected a lot more and definitely would not recommend this place to anybody. The only plus was the wonderful staff!

6

Mercy

15. mar. 2025

·

Overnattede 2 nætter

For the price, it was fair condition. The bathtub was so slippery and when I told the manager in duty that night, Vanessa, that the bath tub is really slippery and asked if they have a rubber mat for the bathtub because the slippery bath tub is dangerous and can cause accident. She just said that they don't have rubber mat. Not showing any concern or a slight sense of courtesy that I told her the bath tub is slippery and might cause accident ,people might accidentally slip and fall and they might be liable. Instead she just ignorantly say "Just be careful". The headboard on the bed is also peeling and when I woke up in the morning, there were black flakes all over my bed and pillows. I was confused where those black flakes coming from and later realized it's from the headboard that was peeling. I won't come back to this hotel.

For the price, it was fair condition. The bathtub was so slippery and when I told the manager in duty that night, Vanessa, that the bath tub is really slippery and asked if they have a rubber mat for the bathtub because the slippery bath tub is dangerous and can cause accident. She just said that they don't have rubber mat. Not showing any concern or a slight sense of courtesy that I told her the bath tub is slippery and might cause accident ,people might accidentally slip and fall and they might be liable. Instead she just ignorantly say "Just be careful". The headboard on the bed is also peeling and when I woke up in the morning, there were black flakes all over my bed and pillows. I was confused where those black flakes coming from and later realized it's from the headboard that was peeling. I won't come back to this hotel.

10

Chiara

21. nov. 2025

·

Overnattede 4 nætter

It was a perfect location for what we had planned to do.

It was a perfect location for what we had planned to do.

6

Ashraf

14. apr. 2025

·

Overnattede 3 nætter

Rooms are way too small, barely can pass between dressers and beds

Rooms are way too small, barely can pass between dressers and beds

10

Rick

11. nov. 2025

·

Overnattede 2 nætter

Room was clean, spacious and comfortable. Good location relative to our friends and family in the Sugarland area.

Room was clean, spacious and comfortable. Good location relative to our friends and family in the Sugarland area.

4

Michael

25. jun. 2025

·

Overnattede 3 nætter

damaged furniture, loud A/C, unsecured wifi, cheap, thin towels, usual bad breakfast.

damaged furniture, loud A/C, unsecured wifi, cheap, thin towels, usual bad breakfast.

8

Heena

18. aug. 2025

·

Overnattede 1 nat

Everything except the rooms had musty smell very outdated decor

Everything except the rooms had musty smell very outdated decor

6

Terry

23. feb. 2025

·

Overnattede 2 nætter

It’s a nice enough hotel but the room was very dated. It had a vinyl headboard that was all worn out. The room itself smelled very old, we had gotten a “suite”, perhaps it’s not used very often which could explain the musty/old smell. Even the sheets smelled the same. Also, apparently they don’t service the rooms daily unless you ask. In my opinion, this is a cost saving method hotels use ever since Covid… I hate that!!!

It’s a nice enough hotel but the room was very dated. It had a vinyl headboard that was all worn out. The room itself smelled very old, we had gotten a “suite”, perhaps it’s not used very often which could explain the musty/old smell. Even the sheets smelled the same. Also, apparently they don’t service the rooms daily unless you ask. In my opinion, this is a cost saving method hotels use ever since Covid… I hate that!!!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives ofte som venligt og hjælpsomt. Flere gæster rapporterede dog stive politikker, gebyrer for tidlig check-in og dårlig håndtering af problemer.

Relaterede gæsteanmeldelser

6

Bobby

1. aug. 2025

·

Overnattede 3 nætter

Customer service is key in every situation. The staff acted put-off by any little request. The fish does rot from the head down, and the front desk manager has her staff trained not to bother her. When she is made to be available, she is condescending and un-accommodating. Perhaps because I was dressed so casually, she took me for someone with no sense or importance, but she lost this property approximately $10,000 by not accommodating one small request that was due to an un-avoidable one-day change of plans. She acted like she “couldn’t” do it. As a previous administrator for IHG, I know how false that is. Terrible service!! Our company and its employees will not return.

Customer service is key in every situation. The staff acted put-off by any little request. The fish does rot from the head down, and the front desk manager has her staff trained not to bother her. When she is made to be available, she is condescending and un-accommodating. Perhaps because I was dressed so casually, she took me for someone with no sense or importance, but she lost this property approximately $10,000 by not accommodating one small request that was due to an un-avoidable one-day change of plans. She acted like she “couldn’t” do it. As a previous administrator for IHG, I know how false that is. Terrible service!! Our company and its employees will not return.

10

Areli

9. nov. 2025

·

Overnattede 1 nat

Room was clean and comfortable. Staff was friendly and very helpful- printed out directions/map for me which brought me straight to my doctor’s office. Thank you!!! So appreciate your staff. Receptionist was a real gem!!!

Room was clean and comfortable. Staff was friendly and very helpful- printed out directions/map for me which brought me straight to my doctor’s office. Thank you!!! So appreciate your staff. Receptionist was a real gem!!!

8

Mir

7. jul. 2025

·

Overnattede 1 nat

The check in was smooth though i paid $ 60 extra for an early check in despite the fact that there were rooms available and empty.

The check in was smooth though i paid $ 60 extra for an early check in despite the fact that there were rooms available and empty.

2

Betty

28. mar. 2025

·

Overnattede 5 nætter

I had 5 days 3/23 there was hot water Monday,Tuesday no hot water Wednesday we had half a day hot water and Thursday the same reception staff rude when I asked they said they were working on it I said good morning no response I asked for the email of a manager and they said will email it to you and never did I asked for a print out receipt and said she could not print one that I will be emailed one I checked out at 9 am

I had 5 days 3/23 there was hot water Monday,Tuesday no hot water Wednesday we had half a day hot water and Thursday the same reception staff rude when I asked they said they were working on it I said good morning no response I asked for the email of a manager and they said will email it to you and never did I asked for a print out receipt and said she could not print one that I will be emailed one I checked out at 9 am

4

Jessica

1. jul. 2025

·

Overnattede 1 nat

My stay was fine until it was time to leave and I found that someone hit my vehicle and broke the side mirror! And the hotel has NO cameras in the parking lot! And they offered no help whatsoever. They told me to call the police which would do absolutely nothing!

My stay was fine until it was time to leave and I found that someone hit my vehicle and broke the side mirror! And the hotel has NO cameras in the parking lot! And they offered no help whatsoever. They told me to call the police which would do absolutely nothing!

10

Drew

17. mar. 2025

·

Overnattede 3 nætter

Nice properly and staff were top tier! I'll be back in the future

Nice properly and staff were top tier! I'll be back in the future

2

sarah

25. sep. 2025

·

Overnattede 3 nætter

We came into town under heartbreaking circumstances—to be with family during the final moments of a loved one’s life. This hotel only made that experience worse. The ratings must be fake. The building is dated, dirty, and the customer service is non-existent. My wife and I booked 3 nights in advance, not knowing exactly when our loved one would pass. She passed at 2am on our first night. The next morning, staff refused to move our remaining nights to a future date. No compassion, no flexibility—just cold policy. Our sister arrived from Austin at 3am, directly from the hospital. Instead of compassion, she was scolded for not calling by 2am to “check in by phone.” Her reservation had been canceled. The front desk clerk’s response: “Yeah, next time try to call by 2am.” Rather than help, they forced her into a new booking at a higher rate. Later we found she was charged for both the canceled and new reservation. The manager, Vanessa Fiammetta, was equally unhelpful—dodging responsibility and hiding behind policy instead of offering any humanity. I understand charging for no-shows, but when guests are physically present and rooms are available, decent service calls for rebooking at the original rate—not double charging and deflecting. This was a disgraceful experience and a poor reflection of the Wyndham brand. Do yourself a favor: stay anywhere else.

We came into town under heartbreaking circumstances—to be with family during the final moments of a loved one’s life. This hotel only made that experience worse. The ratings must be fake. The building is dated, dirty, and the customer service is non-existent. My wife and I booked 3 nights in advance, not knowing exactly when our loved one would pass. She passed at 2am on our first night. The next morning, staff refused to move our remaining nights to a future date. No compassion, no flexibility—just cold policy. Our sister arrived from Austin at 3am, directly from the hospital. Instead of compassion, she was scolded for not calling by 2am to “check in by phone.” Her reservation had been canceled. The front desk clerk’s response: “Yeah, next time try to call by 2am.” Rather than help, they forced her into a new booking at a higher rate. Later we found she was charged for both the canceled and new reservation. The manager, Vanessa Fiammetta, was equally unhelpful—dodging responsibility and hiding behind policy instead of offering any humanity. I understand charging for no-shows, but when guests are physically present and rooms are available, decent service calls for rebooking at the original rate—not double charging and deflecting. This was a disgraceful experience and a poor reflection of the Wyndham brand. Do yourself a favor: stay anywhere else.

10

Elizabeth

16. nov. 2025

·

Overnattede 1 nat

Clean room. Nice staff, especially the lady at the desk this morning.

Clean room. Nice staff, especially the lady at the desk this morning.

6

Cassandra

29. aug. 2025

·

Overnattede 1 nat

The staff was friendly but was disappointed that the front desk/manager wanted to charge me $30 to check in early for a room that was ready.

The staff was friendly but was disappointed that the front desk/manager wanted to charge me $30 to check in early for a room that was ready.

10

Renuka

4. nov. 2025

·

Overnattede 2 nætter

Clean rooms, efficient and friendly staff

Clean rooms, efficient and friendly staff

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk i forhold til seværdigheder i Sugar Land og større veje, med spisesteder i nærheden; mange fandt det stille og let tilgængeligt. Nogle anmeldelser nævnte bekymringer om det omkringliggende område.

Relaterede gæsteanmeldelser

10

Troy

4. aug. 2025

·

Overnattede 1 nat

It was quiet and close to restaurants

It was quiet and close to restaurants

10

Antoinette

11. aug. 2025

·

Overnattede 2 nætter

Quiet safe area. Plenty of stores in the area.

Quiet safe area. Plenty of stores in the area.

4

Erin

2. aug. 2025

·

Overnattede 1 nat

When this was Drury Inn, it was ok. Now there are people sleeping outside in their cars and there are homeless-ish people around the property where I would not feel safe letting my kids out of my sight. Has really dropped off bad! Would not stay here again.

When this was Drury Inn, it was ok. Now there are people sleeping outside in their cars and there are homeless-ish people around the property where I would not feel safe letting my kids out of my sight. Has really dropped off bad! Would not stay here again.

10

Patricio Rebustillo Ramos

16. aug. 2025

·

Overnattede 1 nat

Highly recommended. Near main roads. Near gas station and store. Enough space for parking.

Highly recommended. Near main roads. Near gas station and store. Enough space for parking.

8

Andina

18. jun. 2025

·

Overnattede 4 nætter

Hotel was in a great location. It felt very safe and was within a 30 minute drive to most places we visited. The room needs a little updating but was clean and comfortable. The breakfast was great, plenty of parking. We loved the Mexican restaurant across the street. Would definitely stay again.

Hotel was in a great location. It felt very safe and was within a 30 minute drive to most places we visited. The room needs a little updating but was clean and comfortable. The breakfast was great, plenty of parking. We loved the Mexican restaurant across the street. Would definitely stay again.

8

jess

1. maj 2025

·

Overnattede 2 nætter

Rooms are good. I felt safe! Much around to do. Will be using it again. Thank you

Rooms are good. I felt safe! Much around to do. Will be using it again. Thank you

10

Chiara

21. nov. 2025

·

Overnattede 4 nætter

It was a perfect location for what we had planned to do.

It was a perfect location for what we had planned to do.

10

Sylvia

21. maj 2025

·

Overnattede 1 nat

Great location

Great location

10

Rick

11. nov. 2025

·

Overnattede 2 nætter

Room was clean, spacious and comfortable. Good location relative to our friends and family in the Sugarland area.

Room was clean, spacious and comfortable. Good location relative to our friends and family in the Sugarland area.

10

Shawn

17. aug. 2025

·

Overnattede 2 nætter

Very nice place and great location

Very nice place and great location

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmad er bredt tilgængelig, hvor mange kalder den god, mens andre finder den basal, begrænset, kedelig eller nogle gange forsinket. Flere anmeldelser nævner også aften snacks/drikkevarer, men denne facilitet ser ud til at være inkonsekvent mellem ophold.

Relaterede gæsteanmeldelser

8

jon

16. jun. 2025

·

Overnattede 2 nætter

Hotel was great,, But the breakfast was late every day.

Hotel was great,, But the breakfast was late every day.

6

Melissa

20. aug. 2025

·

Overnattede 2 nætter

The stay was good, however the breakfast was awful. Breakfast needs lots of improvements.

The stay was good, however the breakfast was awful. Breakfast needs lots of improvements.

10

Tracie

10. jan. 2024

·

Overnattede 1 nat

This place is great! The staff is so helpful and courteous. The stay included not only breakfast but also dinner/drinks nightly. I will be staying here for all future trips.

This place is great! The staff is so helpful and courteous. The stay included not only breakfast but also dinner/drinks nightly. I will be staying here for all future trips.

8

Steven

16. maj 2025

·

Overnattede 1 nat

Nice hotel. Friendly staff. Very comfortable bed. AC fan was very noisy. Breakfast was bland tasting and as basic as it gets. Price was good compared to other hotels in the area, so I guess that's the tradeoff.

Nice hotel. Friendly staff. Very comfortable bed. AC fan was very noisy. Breakfast was bland tasting and as basic as it gets. Price was good compared to other hotels in the area, so I guess that's the tradeoff.

4

Paola

3. sep. 2025

·

Overnattede 2 nætter

Room had a nice layout but smelled old. Lobby was hot like the A/C wasn’t working. Breakfast was awful. I mean for the price I expected a lot more and definitely would not recommend this place to anybody. The only plus was the wonderful staff!

Room had a nice layout but smelled old. Lobby was hot like the A/C wasn’t working. Breakfast was awful. I mean for the price I expected a lot more and definitely would not recommend this place to anybody. The only plus was the wonderful staff!

8

Kent

25. maj 2025

·

Overnattede 1 nat

the breakfast was ok, no fruits.

the breakfast was ok, no fruits.

10

David

6. okt. 2025

·

Overnattede 1 nat

The room was very clean. The diningbare for breakfast was excellent as was the lobby. The breakfast was very good. The only noticeable thing was that the lobby was very warm when we first entered the hotel. The temperature of our room was great, nice and cool.

The room was very clean. The diningbare for breakfast was excellent as was the lobby. The breakfast was very good. The only noticeable thing was that the lobby was very warm when we first entered the hotel. The temperature of our room was great, nice and cool.

10

Charla

10. jun. 2025

·

Overnattede 2 nætter

Very comfortable, clean rooms and great location. They hot breakfast provided is also amazing. Will be staying again.

Very comfortable, clean rooms and great location. They hot breakfast provided is also amazing. Will be staying again.

10

Nancy

18. apr. 2024

·

Overnattede 1 nat

Check-in was quick and easy. Love the kickback service. The room was clean and comfy!

Check-in was quick and easy. Love the kickback service. The room was clean and comfy!

8

Syed

6. maj 2025

·

Overnattede 7 nætter

Nice clean hotel. Just a suggestion, the breakfast could become monotonous and a bit limited, in case you are staying for longer duration. I stayed for 7+ days so could feel that, otherwise everything is good and convenient.

Nice clean hotel. Just a suggestion, the breakfast could become monotonous and a bit limited, in case you are staying for longer duration. I stayed for 7+ days so could feel that, otherwise everything is good and convenient.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

Cassie

for 2 uger siden

·

Overnattede 1 nat

I have an excellent time with my family. We celebrated my nieces birthday at the pool cause it has half shade and then half in the sun so you couldn’t beat that then the room that my brother had he had a sweet and let me tell you it’s a sweet it was nice then me and my husband had a room and that was great. Also clean roomy spacious long mirrors you can take selfies I loved it. We loved it and we’re planning on going back thank y’all again for everything and very considerate. Very nice. I have no complaints. Housekeeping was nice. They kept up with us asking if I need anything at the desk front desk very respectful very nice no attitude whatsoever you could tell they love what they do and yes, I would love and like to stay again thank you Cassie.R

I have an excellent time with my family. We celebrated my nieces birthday at the pool cause it has half shade and then half in the sun so you couldn’t beat that then the room that my brother had he had a sweet and let me tell you it’s a sweet it was nice then me and my husband had a room and that was great. Also clean roomy spacious long mirrors you can take selfies I loved it. We loved it and we’re planning on going back thank y’all again for everything and very considerate. Very nice. I have no complaints. Housekeeping was nice. They kept up with us asking if I need anything at the desk front desk very respectful very nice no attitude whatsoever you could tell they love what they do and yes, I would love and like to stay again thank you Cassie.R

8

Andrew

for 2 uger siden

·

Overnattede 1 nat

For the price charged I felt like it was a very good deal

For the price charged I felt like it was a very good deal

10

Kirti

for 3 uger siden

·

Overnattede 2 nætter

The room was spacious, and clean. The breakfast was very basic. The amenities could be improved.

The room was spacious, and clean. The breakfast was very basic. The amenities could be improved.

10

Silvano

for 4 uger siden

·

Overnattede 1 nat

Very clean room staff was helpful

Very clean room staff was helpful

8

noel

for 4 uger siden

·

Overnattede 1 nat

Upgrade the look in the room .so dim and old .

Upgrade the look in the room .so dim and old .

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