Quality Inn Christiansburg - Blacksburg

More than expected.

This facility is worn out and in serious need of an upgrade. The room was in bad disrepair with peeling paint, peeling wallcovering, stains on the wallcovering, wood trim coming off the wall and rusted out plumbing fixtures. The ice machine was located in a separate room that was filthy and was a chest type machine that you access the ice with a scoop. I do not believe that this is up to the health department code as there is no means of keeping contamination out of the ice. Staff was very nice, bit management refused to refund the final two nights of a three night stay. I do not believe a hotel should be able to offer substandard facilities and refuse to refund your money. We did not stay the other two nights. Do yourself a favor and find somewhere that values their customers.

Delicious and simple.

Room was clean except for carpet. Bed was comfortable but AC was noisy. Sink and mirror area was really dark! Location and price were good. Breakfast was good. Parking was ok but right next to a busy Cracker Barrel. Room doors open to outside so didn’t feel as safe as interior rooms.

Imagine a truck stop from the 80’s. Dark, musty, could have just been cleaned but still looks dirty and lots of smokers hanging out right by your entry door. Yeah, you have to walk through them to get to your room, and they’re right outside just hanging out…. Don’t let the website fool you. Don’t stay here. Front desk help was not helpful and could not figure out how to cancel stay or provide a refund. Do yourself a favor and stick to the bigger name hotels across the street.