Retour à la recherche

Extended Stay America Suites - Richmond - Glen Allen - Short Pump

85 $US

/nuit

Moyenne pour septembre

Extended Stay America Suites - Richmond - Glen Allen - Short Pump - Image 1

Extended Stay America Suites - Richmond - Glen Allen - Short Pump - Chambre

Extended Stay America Suites - Richmond - Glen Allen - Short Pump - Chambre

Extended Stay America Suites - Richmond - Glen Allen - Short Pump - Restaurant

Extended Stay America Suites - Richmond - Glen Allen - Short Pump - Salle de bain

Sélectionnez les dates pour voir les prix et les disponibilités

85 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Extended Stay America Suites - Richmond - Glen Allen - Short Pump, les prix par nuit s'élèvent en moyenne à 78 $US pendant le mois le moins cher (octobre) et à 89 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.

Prix moyen par nuit à Extended Stay America Suites - Richmond - Glen Allen - Short Pump selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	86 $US
février	84 $US
mars	87 $US
avril	88 $US
mai	89 $US
juin	87 $US
juillet	86 $US
août	89 $US
septembre	85 $US
octobre	78 $US
novembre	86 $US
décembre	86 $US

Le plus cher : mai (env. 89 $US)

Le moins cher : octobre (env. 78 $US)

À propos de cet établissement

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une aire de pique-nique.

Équipements

Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une aire de pique-nique.

Services de l'établissement

Les équipements et services proposés incluent une réception ouverte 24 h/24, une laverie et un coffre-fort à la réception. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Chambres

Passez un séjour comme il se doit dans une des 95 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et four. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et un coin salon séparé.

Emplacement

Glen Allen et ses environs ne manquent pas de choses à découvrir : Extended Stay America Suites Richmond Glen Allen Short Pump vous fait profiter d'un séjour dans un quartier commerçant et se trouve à moins de 15 minutes en voiture de Short Pump Town Center (centre commercial) et University of Richmond (université de Richmond). Cet hôtel se trouve à 20,1 km de Virginia Commonwealth University (université) et à 22,1 km de Greater Richmond Convention Center.

À proximité

Elk's Lodge(1.6 miles)
Short Pump Town Center (centre commercial)(2.8 miles)
Bowlero West End(4.1 miles)
Regency Square Mall (centre commercial)(4.6 miles)
Sheltering Arms Institute(4.8 miles)
Parc Cobblestones(5.5 miles)
Henrico Doctors' Hospital(6.6 miles)
Crump Park and Meadow Farm Museum(6.8 miles)
Bon Secours Heart Institute at Reynolds Crossing(7.6 miles)
Cultural Arts Center Glen Allen(7.7 miles)
Libbie Mill Dog Park(8.1 miles)
Hunting Hawk Golf Club(8.3 miles)
Virginia Randolph Museum(8.3 miles)
Lewis Ginter Botanical Garden(8.6 miles)
University of Richmond (université de Richmond)(9 miles)
L'aéroport principal le plus proche est : Aéroport international de Richmond (RIC)(21.4 miles)

Parking
Chambres non-fumeurs
Aire de pique nique/Tables
Zone fumeurs
Laverie
Parking gratuit

Emplacement

4231 Park Place Court, Innsbrook, Virginie, États-Unis d’Amérique

Elk's Lodge (1.6 miles)

Short Pump Town Center (centre commercial) (2.8 miles)

Bowlero West End (4.1 miles)

Regency Square Mall (centre commercial) (4.6 miles)

Sheltering Arms Institute (4.8 miles)

Parc Cobblestones (5.5 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

7.3

Bien

Basé sur 507 avis vérifiés

Qui séjourne ici ?

Affaires

38%

Couples

21%

Familles

33%

Solo

6%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

De nombreux commentaires concernant l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump signalent des problèmes de propreté, notamment la présence de cafards et de punaises de lit, des odeurs de cigarette ou de marijuana, ainsi que des problèmes d'entretien tels que des serrures cassées et des ascenseurs en panne.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

De nombreux commentaires concernant l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump signalent des problèmes de propreté, notamment la présence de cafards et de punaises de lit, des odeurs de cigarette ou de marijuana, ainsi que des problèmes d'entretien tels que des serrures cassées et des ascenseurs en panne.

Le service est mitigé : certains clients ont trouvé le personnel aimable et serviable, tandis que d'autres ont rencontré des problèmes de communication, des annulations de dernière minute et des difficultés liées aux remboursements. Les chambres sont souvent vieillottes, avec des équipements cassés, une eau chaude irrégulière et du bruit près des portes extérieures, bien que certains clients aient apprécié les agencements spacieux et l'environnement calme. L'établissement est idéalement situé à proximité des commerces et des restaurants, et le petit-déjeuner à emporter est très simple. Dans l'ensemble, attendez-vous à un séjour économique avec des compromis importants.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont basiques, avec des problèmes récurrents d'entretien et de sécurité : plusieurs commentaires mentionnent des portes extérieures qui ne verrouillent pas et des pannes ou des ascenseurs sombres. Certains notent également une odeur de fumée dans les parties communes.

Avis de voyageur à ce sujet

4

MONICA

12 août 2024

·

A séjourné 2 nuits

We killed roaches Our fridge wasnt workimg but they switch it out. The side door thats suppose to be key entry only and locked for our protection was not lock.

We killed roaches Our fridge wasnt workimg but they switch it out. The side door thats suppose to be key entry only and locked for our protection was not lock.

2

Ashley

9 avr. 2023

·

A séjourné 1 nuit

Checked in late 11:45p, proceed to room, door already cracked open. stepped inside the room was still dirty (bathroom towels all used, bed not stripped/made up with clean linen and there was trash/food on nightstand). Immediately went back to front desk, no apology just issued keys to new room. new room was on the 3rd floor- elevator was broken. Morning of checkout housekeeping started knocking at 9:45a- I requested they come back later. Every 30 min there was a knock from housekeepers, I kept saying “come back later!” A housekeeper attempted to open the door but the extra lock stopped door from opening all the way &yelled in “check out is 11am” I replied “it’s not even 11am and the back of this door states check out is 12pm noon”. She said “well are you checking out or staying?!” I said “I’m staying until check out by noon.” She leaves & few minutes later the front desk calls room phone to ask if I’m staying or checking out? I again state “I’m staying until check out by noon.” They say checkout is 11a and I state the sign on the back of my door says 12noon (see picture attached) he states signed in my reservation checkout is 11a. He says he will give me a little more time to get ready to leave, I hang up & pack my belongings and head to the desk where I ask for proof of signing 11a he says he doesn’t have record. So I go off what’s on the door he states that’s wrong, I ask for manager he states he is manager. I would like someone to rectify the unsatisfactory experience.

Checked in late 11:45p, proceed to room, door already cracked open. stepped inside the room was still dirty (bathroom towels all used, bed not stripped/made up with clean linen and there was trash/food on nightstand). Immediately went back to front desk, no apology just issued keys to new room. new room was on the 3rd floor- elevator was broken. Morning of checkout housekeeping started knocking at 9:45a- I requested they come back later. Every 30 min there was a knock from housekeepers, I kept saying “come back later!” A housekeeper attempted to open the door but the extra lock stopped door from opening all the way &yelled in “check out is 11am” I replied “it’s not even 11am and the back of this door states check out is 12pm noon”. She said “well are you checking out or staying?!” I said “I’m staying until check out by noon.” She leaves & few minutes later the front desk calls room phone to ask if I’m staying or checking out? I again state “I’m staying until check out by noon.” They say checkout is 11a and I state the sign on the back of my door says 12noon (see picture attached) he states signed in my reservation checkout is 11a. He says he will give me a little more time to get ready to leave, I hang up & pack my belongings and head to the desk where I ask for proof of signing 11a he says he doesn’t have record. So I go off what’s on the door he states that’s wrong, I ask for manager he states he is manager. I would like someone to rectify the unsatisfactory experience.

2

Reggie

14 oct. 2023

·

A séjourné 1 nuit

I walked into the first room they gave me (after going up to my floor in a completely dark elevator - no lights) and saw 2 bare mattresses, one on the bed and one half on a desk, half on the floor. The air conditioning unit was in the bathtub. Cleaning supplies were everywhere. Also, I was told to use my room key to get into the building but when I apporached the door 2 residents who'd obviously been there awhile said "It's not locked," and it wasn't at any time during my stay. So much for the security of a locked building. When I reached the 2nd room they gave me the door was ajar, and when I entered I could see why - it wasn't centered in the doorway. There was a half-inch gap between the door and the top hinges. I had to push forcefully against the top of the door for it to close properly. In the hallway you could smell food cooking. In my room I could smell smoke, I guess from the smoking units (not sure where they were). Once in the room it wasn't too bad. It was bare bones but spacious and pretty clean. No shampoo in the bathroom, just a couple of small bars of soap. Given the above, I'd say the room rate for this hotel is twice what it should be.

I walked into the first room they gave me (after going up to my floor in a completely dark elevator - no lights) and saw 2 bare mattresses, one on the bed and one half on a desk, half on the floor. The air conditioning unit was in the bathtub. Cleaning supplies were everywhere. Also, I was told to use my room key to get into the building but when I apporached the door 2 residents who'd obviously been there awhile said "It's not locked," and it wasn't at any time during my stay. So much for the security of a locked building. When I reached the 2nd room they gave me the door was ajar, and when I entered I could see why - it wasn't centered in the doorway. There was a half-inch gap between the door and the top hinges. I had to push forcefully against the top of the door for it to close properly. In the hallway you could smell food cooking. In my room I could smell smoke, I guess from the smoking units (not sure where they were). Once in the room it wasn't too bad. It was bare bones but spacious and pretty clean. No shampoo in the bathroom, just a couple of small bars of soap. Given the above, I'd say the room rate for this hotel is twice what it should be.

2

Neil

31 oct. 2023

·

A séjourné 1 nuit

One of the worst hotel experiences. Elevator light out, rode up in pitch dark. Security doors not working so anyone can roam the halls (it is an extended stay). Smelled, filthy, drug activity on the property. Awful.

One of the worst hotel experiences. Elevator light out, rode up in pitch dark. Security doors not working so anyone can roam the halls (it is an extended stay). Smelled, filthy, drug activity on the property. Awful.

4

Nancy W

4 avr. 2023

·

A séjourné 3 nuits

According to the manager, this property is going through a transition. There were no supplies in the kitchen even though there was a note inside a cabinet listing what should be included(and a reason we stayed here). When I asked for them, they had a a couple plates, mugs and knives to give me. That's it...no cookware, forks etc. I got the impression they left the towels that were still on the rack from the previous guest, so I asked for fresh. There was no soap to wash hands or dishes. The curtains and couch had stains. The sign in the room said bedding for the couch was in the closet, but it wasn't there. I had to go down to the front desk over and over again. The elevator was broken and the dry wall was cut out on the first floor hall about 10" off the ground. But the staff was friendly and tried their best with what they were given.

According to the manager, this property is going through a transition. There were no supplies in the kitchen even though there was a note inside a cabinet listing what should be included(and a reason we stayed here). When I asked for them, they had a a couple plates, mugs and knives to give me. That's it...no cookware, forks etc. I got the impression they left the towels that were still on the rack from the previous guest, so I asked for fresh. There was no soap to wash hands or dishes. The curtains and couch had stains. The sign in the room said bedding for the couch was in the closet, but it wasn't there. I had to go down to the front desk over and over again. The elevator was broken and the dry wall was cut out on the first floor hall about 10" off the ground. But the staff was friendly and tried their best with what they were given.

10

David

23 mars 2025

·

A séjourné 1 nuit

Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.

Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.

6

Allison

25 mai 2025

·

A séjourné 1 nuit

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.

4

Cindy

24 mars 2024

·

A séjourné 1 nuit

Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.

Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.

4

Don’t Mind

4 avr. 2025

·

A séjourné 2 nuits

The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.

The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.

2

John

24 mars 2025

·

A séjourné 1 nuit

I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.

I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux commentaires font état d'une propreté médiocre, avec des signalements fréquents de cafards et, occasionnellement, de punaises de lit, de chambres sales et de fortes odeurs de cigarette ou de marijuana. Un petit nombre de clients ont signalé des chambres propres, mais cela reste des exceptions.

Avis de voyageur à ce sujet

2

Helmut

19 oct. 2025

·

A séjourné 1 nuit

This place is disgusting. Maybe got one hour of sleep? Filthy, filthy, filthy, and when I asked for a non-smoking room, I was told they are all non-smoking, and the room I was moved to was just as bad. The filth factor is extremely high here; both rooms I was given were disgusting, including my feet sticking to the floor from the amount of grime. I wish I had just slept in my car, as this was a complete waste of money.

This place is disgusting. Maybe got one hour of sleep? Filthy, filthy, filthy, and when I asked for a non-smoking room, I was told they are all non-smoking, and the room I was moved to was just as bad. The filth factor is extremely high here; both rooms I was given were disgusting, including my feet sticking to the floor from the amount of grime. I wish I had just slept in my car, as this was a complete waste of money.

2

Kentrai

16 août 2024

·

A séjourné 3 nuits

Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing

Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing

2

Melissa

17 avr. 2023

·

A séjourné 1 nuit

Filthy room, no towels, outdated.

Filthy room, no towels, outdated.

2

Lorette

17 nov. 2025

·

A séjourné 2 nuits

Terrible and the place has bed bugs!

Terrible and the place has bed bugs!

2

Lore

1 juil. 2024

·

A séjourné 2 nuits

My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.

My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.

2

Madison

12 mai 2025

·

A séjourné 2 nuits

My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.

My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.

2

Helmut

20 oct. 2025

·

A séjourné 1 nuit

Noisy, filthy, uncomfortable beds, reeked of cigarettes. Asked for a non-smoking room and was told all rooms are non-smoking. I was given a different room, but it smelled the same. Horrible experience. I slept maybe one hour after a 12 hour work day. Very disappointing.

Noisy, filthy, uncomfortable beds, reeked of cigarettes. Asked for a non-smoking room and was told all rooms are non-smoking. I was given a different room, but it smelled the same. Horrible experience. I slept maybe one hour after a 12 hour work day. Very disappointing.

2

RAFAEL

5 mai 2025

·

A séjourné 3 nuits

Very dirty. Super bad smell of marijuana every where. Stayed for 3 nights and all my clothes and luggage got the bad smell.. Hall, common areas and room very dirty and very bad smell. Do not stay in this place.

Very dirty. Super bad smell of marijuana every where. Stayed for 3 nights and all my clothes and luggage got the bad smell.. Hall, common areas and room very dirty and very bad smell. Do not stay in this place.

2

Kristen

30 mars 2023

·

A séjourné 1 nuit

This hotel is disgusting. They should not be on this site for anyone to choose. The staff is extremely rude, the hotel itself smells and is dirty but the rooms top it all. There was blood on the floors, complete filth under the bed, hair in the sheet and sinks and the kitchen area was covered in grease. That is just the highlights of this disgusting location. Oh and do not forget the roaches.

This hotel is disgusting. They should not be on this site for anyone to choose. The staff is extremely rude, the hotel itself smells and is dirty but the rooms top it all. There was blood on the floors, complete filth under the bed, hair in the sheet and sinks and the kitchen area was covered in grease. That is just the highlights of this disgusting location. Oh and do not forget the roaches.

2

Deborah

8 avr. 2024

·

A séjourné 2 nuits

The hallways and room smelled horrible. Roaches in the room. Sofa filthy and sticky. Pull out sofa bed was extremely uncomfortable. Mattress was about 2 inches thick and felt every spring and metal from frame. Was unable to sleep on. We left after the first night of our stay, I didn’t even care that I lost money that I paid for the next night. Would never recommend

The hallways and room smelled horrible. Roaches in the room. Sofa filthy and sticky. Pull out sofa bed was extremely uncomfortable. Mattress was about 2 inches thick and felt every spring and metal from frame. Was unable to sleep on. We left after the first night of our stay, I didn’t even care that I lost money that I paid for the next night. Would never recommend

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent vieillottes, avec des serrures ou des équipements cassés, une eau chaude irrégulière et du bruit près des portes extérieures ; certains clients ont apprécié les agencements spacieux. Le Wi‑Fi peut être payant.

Avis de voyageur à ce sujet

4

Amy

14 juil. 2024

·

A séjourné 1 nuit

Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.

Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.

6

Heliodora

11 août 2025

·

A séjourné 2 nuits

Hi, not once was it advised to us that the internet or Wi-Fi was separately charged. Maybe just make aware ahead of time, thanks!

Hi, not once was it advised to us that the internet or Wi-Fi was separately charged. Maybe just make aware ahead of time, thanks!

2

Sandra

9 janv. 2023

·

A séjourné 1 nuit

The first room we were given did not lock from the outside. The second room we were given had a nonworking tv, no towel bar in the bathroom, a tub that ran water all night long and a stove dial that kept turning on. The baseboard in the main hallway was missing. I will say that the front desk gal was very friendly, professional and kind. Please do NOT stay here.

The first room we were given did not lock from the outside. The second room we were given had a nonworking tv, no towel bar in the bathroom, a tub that ran water all night long and a stove dial that kept turning on. The baseboard in the main hallway was missing. I will say that the front desk gal was very friendly, professional and kind. Please do NOT stay here.

4

Carrie

1 mai 2024

·

A séjourné 1 nuit

The first room that I was given was infested with fleas. They did give me another room, but I was very wary after that. The hot water took forever to get warm and never made it to hot.

The first room that I was given was infested with fleas. They did give me another room, but I was very wary after that. The hot water took forever to get warm and never made it to hot.

2

Jennifer

9 juil. 2023

·

A séjourné 1 nuit

We did not stay at this hotel because we didn’t have a room due to no A/C and there were no other rooms. We were not notified before arriving. The hotel didn’t make an effort to help us find another place to stay. Let me make one thing very clear….this was NOT hotels.com’s fault! The fault falls directly on the hotel. Hotels.com was amazing at helping us find another hotel in Richmond, Va. It was more expensive, but we paid the same amount as the original hotel and hotels.com paid the difference. Without their help, I don’t know what we would have done.

We did not stay at this hotel because we didn’t have a room due to no A/C and there were no other rooms. We were not notified before arriving. The hotel didn’t make an effort to help us find another place to stay. Let me make one thing very clear….this was NOT hotels.com’s fault! The fault falls directly on the hotel. Hotels.com was amazing at helping us find another hotel in Richmond, Va. It was more expensive, but we paid the same amount as the original hotel and hotels.com paid the difference. Without their help, I don’t know what we would have done.

6

Allison

25 mai 2025

·

A séjourné 1 nuit

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.

2

Joseph

17 mars 2025

·

A séjourné 1 nuit

No hot water - room reeked of cigarettes and pot

No hot water - room reeked of cigarettes and pot

6

Chena

12 avr. 2024

·

A séjourné 1 nuit

The room was okay minus the location of the room. Was close by a entrace and exit door to so all I heard all day and night was the door slamming people in and out.

The room was okay minus the location of the room. Was close by a entrace and exit door to so all I heard all day and night was the door slamming people in and out.

4

Edwin

27 oct. 2024

·

A séjourné 1 nuit

The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total

The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total

4

Don’t Mind

4 avr. 2025

·

A séjourné 2 nuits

The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.

The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est irrégulier : plusieurs clients font l'éloge du personnel aimable, mais beaucoup signalent des problèmes d'enregistrement, des annulations de dernière minute ou des surréservations, ainsi qu'un suivi lent ou inexistant des remboursements. Des lacunes de communication et de longues attentes ont été constatées.

Avis de voyageur à ce sujet

2

Sage

3 avr. 2025

·

A séjourné 2 nuits

I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.

I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.

2

Virginia Gale

11 août 2024

·

A séjourné 1 nuit

I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.

I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.

2

Marty

11 août 2024

·

A séjourné 1 nuit

I booked a room, paid in advance, and they told me they had no rooms left when I arrived.

I booked a room, paid in advance, and they told me they had no rooms left when I arrived.

10

Manthan

11 févr. 2023

·

A séjourné 7 nuits

GM Leslie Small was really helpful and all the staff was very helpful

GM Leslie Small was really helpful and all the staff was very helpful

10

Omar

16 févr. 2025

·

A séjourné 1 nuit

Nice Stay the staff was great

Nice Stay the staff was great

2

Charles

6 avr. 2023

·

A séjourné 1 nuit

They decided to let someone extend their stay and cancelled our room. We did not receive a call and only found out when we arrived at 11pm. They offered a smaller room to which they didn’t have any pillows. We had to go get bedding for the sofa also and had to sleep 3 in the bed to not be on the floor. The employee had no care in the matter and we were charged for the room we booked not received. Highly disappointed and would not recommend.

They decided to let someone extend their stay and cancelled our room. We did not receive a call and only found out when we arrived at 11pm. They offered a smaller room to which they didn’t have any pillows. We had to go get bedding for the sofa also and had to sleep 3 in the bed to not be on the floor. The employee had no care in the matter and we were charged for the room we booked not received. Highly disappointed and would not recommend.

2

Carole

31 mai 2023

·

We were driving in from NY, PA to VA for a funeral. Holiday weekend traffic put us behind so we called the hotel to confirm we were still coming. The person we spoke to had our names and confirmed stating "You're good!:)". We got there at 2AM but the lobby was locked and the lights were off. We used the night phone to alert someone we had arrived only to be told their computer system was running an audit and our bookings would be cancelled. WHAT?? REALLY?? At 2 AM and 6 hours from home we have no where to go. After the clerk showed herself she still would not let us in stating that we were yelling indicating we were a threat. Suddenly we were acutely aware that we were far from NY and race relations may be different in this confederate state. We tried to rebook the trip as the clerk advised us to but the hotel came up ALL SOLD OUT. Either they gave our rooms away or our key cards were on the desk and she didn't check. Plus they charged my credit card for the entire trip anyway. All day on the phone with Amex and Expedia.com. Never again. :(

We were driving in from NY, PA to VA for a funeral. Holiday weekend traffic put us behind so we called the hotel to confirm we were still coming. The person we spoke to had our names and confirmed stating "You're good!:)". We got there at 2AM but the lobby was locked and the lights were off. We used the night phone to alert someone we had arrived only to be told their computer system was running an audit and our bookings would be cancelled. WHAT?? REALLY?? At 2 AM and 6 hours from home we have no where to go. After the clerk showed herself she still would not let us in stating that we were yelling indicating we were a threat. Suddenly we were acutely aware that we were far from NY and race relations may be different in this confederate state. We tried to rebook the trip as the clerk advised us to but the hotel came up ALL SOLD OUT. Either they gave our rooms away or our key cards were on the desk and she didn't check. Plus they charged my credit card for the entire trip anyway. All day on the phone with Amex and Expedia.com. Never again. :(

2

Madison

12 mai 2025

·

A séjourné 2 nuits

My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.

My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.

10

Stanley

6 mars 2023

·

A séjourné 1 nuit

Desk person, Precious, was very welcoming, courteous, and friendly.

Desk person, Precious, was very welcoming, courteous, and friendly.

2

John

24 mars 2025

·

A séjourné 1 nuit

I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.

I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Généralement considéré comme calme et pratique pour faire du shopping et se restaurer, certains clients qualifiant le quartier de sûr. Quelques commentaires mentionnent la présence de personnes qui traînent et un sentiment d'insécurité.

Avis de voyageur à ce sujet

10

Christopher

20 avr. 2024

·

A séjourné 4 nuits

It was pretty noisy, the doors to the outside were never locked. But for the most part it was better tha days inn, red roof etc. The thing that troubles me that it turns out I need to stay longer and when I went online to book, your price was a little less than double

It was pretty noisy, the doors to the outside were never locked. But for the most part it was better tha days inn, red roof etc. The thing that troubles me that it turns out I need to stay longer and when I went online to book, your price was a little less than double

10

Ryan

15 avr. 2025

·

A séjourné 1 nuit

I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.

I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.

8

Belinda

22 oct. 2023

·

A séjourné 2 nuits

Property was in a nice location and close to everything!!

Property was in a nice location and close to everything!!

10

Antione

13 avr. 2024

·

A séjourné 2 nuits

Very professional customer service also i enjoyed the convience of having shopping centers and food near

Very professional customer service also i enjoyed the convience of having shopping centers and food near

8

Lawrence

1 mai 2023

·

A séjourné 2 nuits

It was quiet and clean enough. I didn’t like I couldn’t find the entrance to the lobby and it looked like an apartment complex instead of a hotel/motel

It was quiet and clean enough. I didn’t like I couldn’t find the entrance to the lobby and it looked like an apartment complex instead of a hotel/motel

10

Roddney

8 avr. 2025

·

A séjourné 3 nuits

Quiet, yet plenty of shopping and dining within a few blocks away.

Quiet, yet plenty of shopping and dining within a few blocks away.

8

Chris

17 avr. 2023

·

A séjourné 2 nuits

No dishes in the room. Hotel is in disrepair. Location is quiet and plenty of food options nearby.

No dishes in the room. Hotel is in disrepair. Location is quiet and plenty of food options nearby.

4

Mohammed

30 juin 2024

·

A séjourné 1 nuit

Around property too many people hanging around scary seems something going on

Around property too many people hanging around scary seems something going on

10

Dre

6 avr. 2025

·

A séjourné 2 nuits

It’s secluded

It’s secluded

10

Patricia

14 avr. 2025

·

A séjourné 2 nuits

Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved

Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner à emporter est très simple, avec un choix très limité.

Avis de voyageur à ce sujet

6

Gary

13 oct. 2023

·

A séjourné 7 nuits

Stayed a week had roaches in room breakfast was very limited but service was good

Stayed a week had roaches in room breakfast was very limited but service was good

4

Cindy

24 mars 2024

·

A séjourné 1 nuit

Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.

Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Kacey

18 sept. 2022

·

A séjourné 1 nuit

.

.

2

Tiffany

25 juil. 2026

·

A séjourné 3 nuits

Horrible place! Will never stay again! Roach infested, clogged bathroom sinks, phone don’t work in the room, tv and/or air conditioners doesn’t work, had to switch rooms cause of these things and it still wasn’t any better!

Horrible place! Will never stay again! Roach infested, clogged bathroom sinks, phone don’t work in the room, tv and/or air conditioners doesn’t work, had to switch rooms cause of these things and it still wasn’t any better!

2

Shaconna

28 juin 2026

·

A séjourné 1 nuit

The hotel " cancelled" my stay with out telling me. I arrived to check in a was told they cancelled my stay the moment it came in because they over booked and did not charge me. The next day I see a charge on my bank account. They were called, stating they refunded my money and should receive a refund in 10 days. They charge $100 deposit and stay. This is all the money I have so my child in I had to stay in a hot car. They intended to charge me, hope I don't notice the charge.

The hotel " cancelled" my stay with out telling me. I arrived to check in a was told they cancelled my stay the moment it came in because they over booked and did not charge me. The next day I see a charge on my bank account. They were called, stating they refunded my money and should receive a refund in 10 days. They charge $100 deposit and stay. This is all the money I have so my child in I had to stay in a hot car. They intended to charge me, hope I don't notice the charge.

4

ALUSINE

21 juin 2026

·

A séjourné 1 nuit

It's a roach manifesting place. Don't think I'll ever be there again.

It's a roach manifesting place. Don't think I'll ever be there again.

4

Tiffany

14 juin 2026

·

A séjourné 1 nuit

People hanging out outside til late hours , staff was nice but room was absolutely disgusting. Hair all over the bed , roaches in bathroom, kitchen and sleeping area - left over crack paraphernalia. Told front desk multiple times .no offer to get a different room or anything.

People hanging out outside til late hours , staff was nice but room was absolutely disgusting. Hair all over the bed , roaches in bathroom, kitchen and sleeping area - left over crack paraphernalia. Told front desk multiple times .no offer to get a different room or anything.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Considering this hotel for your Richmond (et environs) trip?

Quel est le tarif habituel des chambres à l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump à Richmond ?

Au cours des 60 à 90 prochains jours, le tarif des chambres à l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump à Richmond se situe généralement autour de 84 $US par nuit pour deux personnes, allant de 80 $US à 98 $US aux périodes de pointe.

Quelle est la période la moins fréquentée pour visiter l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump ?

Juin est le mois le plus calme pour séjourner à l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump à Richmond, tandis que janvier connaît la plus forte demande. Le nombre de visiteurs devrait diminuer considérablement après le printemps et rester plus faible jusqu'au milieu de l'été, ce qui fait de la fin du printemps au début de l'été la période la plus calme pour la disponibilité et une expérience plus paisible.

Quel mois offre les tarifs les plus bas à l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump ?

Octobre est le mois le moins cher pour séjourner à l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump à Richmond, avec un prix moyen de 90 $US par nuit ; mai est le mois le plus cher, avec environ 102 $US. Le mois le plus calme diffère du mois le moins cher : juin est le moins fréquenté, bien qu'octobre offre les tarifs les plus bas.

Quelles sont les attractions et les quartiers à proximité de l'Extended Stay America Suites - Richmond - Glen Allen - Short Pump ?

L'Extended Stay America Suites - Richmond - Glen Allen - Short Pump se situe dans le comté de Henrico, à proximité du Short Pump Town Center, du jardin botanique Lewis Ginter et du parc Crump Park et du Meadow Farm Museum, ce qui le rend idéal pour visiter les sites touristiques. L'établissement est un choix pratique pour les voyageurs d'affaires et les familles visitant Richmond et combine l'accès à la ville avec des endroits en plein air à proximité.

Comment les tarifs de cet hôtel se comparent-ils à ceux des hôtels à proximité ?

L'Extended Stay America Suites - Richmond - Glen Allen - Short Pump à Richmond est moins cher que 11 hôtels comparables sur 19 à proximité, avec une médiane typique de 96 $US par nuit contre environ 98 $US pour ses concurrents.

Comment le prix par nuit à Extended Stay America Suites - Richmond - Glen Allen - Short Pump, à Richmond (et environs) se situe-t-il par rapport aux dernières semaines ?

Le prix actuel de Extended Stay America Suites - Richmond - Glen Allen - Short Pump, à Richmond (et environs) est de 78 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 15 % de moins que sa moyenne de 94 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 82 $US et 126 $US.

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9 $78	10 $78	11 $83	12 $83
13 $78	14 $78	15 $78	16 $78	17 $78	18 $83	19 $83
20 $78	21 $78	22 $78	23 $78	24 $78	25 $83	26 $83
27 $84	28 $78	29 $78	30 $82

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités de départ sans contact disponibles.

Animaux de compagnie : 25.00 USD par hébergement et par jour
Les animaux d'assistance ne sont soumis à aucuns frais.
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
Frais de service de ménage : 10 USD par jour

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.