Was impressed with Brie, and also like rhe weekend staff. There was a girl with dark hair who I believe worked with Brie didn’t smile or ever acknowledge us (she even parked next to us in handicap spot never saw a placard. We had issues all 3 night with child screaming and running up and down hall and another child was bouncing basketball on the wall all this between 9 and 10 at night. Brie was super efficient calling them immediately to deliver with the issue. Other than that the location was quiet. Not impressed with the gal I dealt with in housekeeping I even made effort of speaking Spanish with her. We also gave her our top sheet as it had a stain and it was never got a new one.Got towels once but ended up using our own shampoo and hand soap luckily we had some as we we were only given one soap bar which we had to use at sink so none for the shower and the shampoo conditioner and lotion was only enough for one day and we were there a total of 3.This was our most expensive hotel in 3 weeks. Just think there is room for improvement. On positive side breakfast was consistent every day with decent selection. The room was decent in size bed was comfortable with a good selection of pillows also had a decent size fridge The accessibility in the room was good so was access in shower. (Shower head was coming unglued from wall) The shower pressure was excellent. I would return again to see how things are because of the courtesy of the front staff all but one. .
Was impressed with Brie, and also like rhe weekend staff. There was a girl with dark hair who I believe worked with Brie didn’t smile or ever acknowledge us (she even parked next to us in handicap spot never saw a placard. We had issues all 3 night with child screaming and running up and down hall and another child was bouncing basketball on the wall all this between 9 and 10 at night. Brie was super efficient calling them immediately to deliver with the issue. Other than that the location was quiet. Not impressed with the gal I dealt with in housekeeping I even made effort of speaking Spanish with her. We also gave her our top sheet as it had a stain and it was never got a new one.Got towels once but ended up using our own shampoo and hand soap luckily we had some as we we were only given one soap bar which we had to use at sink so none for the shower and the shampoo conditioner and lotion was only enough for one day and we were there a total of 3.This was our most expensive hotel in 3 weeks. Just think there is room for improvement. On positive side breakfast was consistent every day with decent selection. The room was decent in size bed was comfortable with a good selection of pillows also had a decent size fridge The accessibility in the room was good so was access in shower. (Shower head was coming unglued from wall) The shower pressure was excellent. I would return again to see how things are because of the courtesy of the front staff all but one. .