Centennial Hotel Spokane

Allgemein schönes Zimmer, leider war die Lüftung selbst bei abgestellter Klimaanlage zu laut.

Die Lobby ist renoviert und ganz nett. Super ist der Stabucks und Alexis ist total nett, schnell und hilfsbereit, obwohl sie viel zu tun hat. Das Hotel ist in die Jahre gekommen und alles müsste renoviert werden, inklusive Pool. Unser Zimmer war okay, da renoviert.

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They did not refund my “incidental” charges. I got the runaround everybody says they can’t fix it.

We had to call 3 times to get our room cleaned, when we complained they said they only clean every 3rd day. They should have told us that at check in. We even spoke with the manager. I had to call again for clean towels and coffee. NOT once did they vacuum our room and our trash was over flowing and they finally emptied it the day before we left . We spent 5 nights there and it was the worst experience ever. We talked with the hotel manager and housekeeper manager and your staff is only as good as they are. They don’t care and it shows in the staff