Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered, and what type is it?

Yes, breakfast is offered in a buffet style. The serving hours may vary, and there may be associated costs.

What are the standard check-in and check-out times?

Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available upon request, potentially incurring additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is conveniently situated on Avenida Julius Nyerere in Maputo, approximately 1.2 miles from the Municipal Market and 3.1 miles from the Central Railway Station.

Does the property have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools, which are available for guests to enjoy.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of MZN 200 per person for a one-way trip. Guests can arrange the transfer in advance.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

Polana Serena Hotel in Maputo, Mozambique

Average nightly price at Polana Serena Hotel by month, last 12 months (USD)
Month	Average price
January	$173
February	$161
March	$149
April	$155
May	$161
June	$160
July	$158
August	$158
September	$166
October	$184
November	$180
December	$185

What guests think

Polana Serena Hotel blends classic, historic charm and ocean views with friendly, professional staff and a well liked pool, gym and spa, though several reviews note dated areas, some maintenance issues, and slow, inconsistent restaurant service.

Guests highlight a safe, convenient setting near restaurants, with several enjoying sea views. Rooms are generally comfortable and spacious, though a few mention dated decor and occasional in room issues like fluctuating shower temperatures or mosquitoes. Breakfast is frequently praised. Good for travelers who prefer character over uniform modernity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gym are repeatedly praised, and the spa receives positive comments. Several reviews note worn areas and maintenance issues around the pool and grounds.

Related guest reviews

10

Frances

Feb 28, 2024

·

Stayed 4 nights

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.

8

Robin

Jan 10, 2026

·

Stayed 4 nights

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.

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10

Milton

Jan 5, 2022

·

Stayed 4 nights

Car parking, i was staying at 424 which is far from the parking ..You need to look on that

8

Steven

Jan 31, 2025

·

Stayed 3 nights

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.

8

Yolanda

Oct 19, 2025

·

Stayed 2 nights

Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!

4

idalia

Jan 12, 2024

·

Stayed 2 nights

o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel

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10

Joana

Feb 25, 2024

·

Stayed 3 nights

Hotel incrível. Clássico, serviço excelente, acomodações grandes e confortáveis, piscina convidativa. Café e almoço muito fartos.

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10

Anja Andrea

Dec 5, 2025

·

Stayed 1 night

We enjoyed the pool

10

Amina

Jan 24, 2024

·

Stayed 4 nights

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!

8

Robin

Jan 4, 2026

·

Stayed 1 night

Fint poolområde men överlag slitet hotell.

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Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Not enough information in reviews.

Related guest reviews

4

idalia

Jan 12, 2024

·

Stayed 2 nights

o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel

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Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious, with some offering sea views or balconies. Several reviews describe dated decor and occasional issues like fluctuating shower temperatures or mosquitoes.

Related guest reviews

8

Robin

Jan 10, 2026

·

Stayed 4 nights

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.

Translate

10

Bianca

Oct 5, 2025

·

Stayed 3 nights

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅

8

Steven

Jan 31, 2025

·

Stayed 3 nights

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.

8

JOSE LUIS

Oct 13, 2022

·

Stayed 2 nights

Un hotel clásico, se ha quedado un tanto anticuado. Buen servicio y trato, muy cómodo

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8

JOSE LUIS

Oct 10, 2022

·

Stayed 1 night

Hotel clásico, algo anticuado, ya no es el mejor de Maputo

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6

Mohamad

Jun 26, 2023

·

Stayed 5 nights

Not worth the price, outdated

4

idalia

Jan 12, 2024

·

Stayed 2 nights

o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel

Translate

10

Joana

Feb 25, 2024

·

Stayed 3 nights

Hotel incrível. Clássico, serviço excelente, acomodações grandes e confortáveis, piscina convidativa. Café e almoço muito fartos.

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10

Amina

Jan 24, 2024

·

Stayed 4 nights

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!

8

Tammy

Feb 23, 2022

·

Stayed 1 night

Quick one night stop over - Check in was quick , friendly helpful staff, beds comfy, room 415 great view. No milk for tea and coffee in room. Hotel needs Maintainence Ate at the a la cart restaurant food was ok

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, professional and helpful across the hotel. However, multiple guests report slow or disorganized service in the restaurants and at breakfast.

Related guest reviews

10

Frances

Feb 28, 2024

·

Stayed 4 nights

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.

8

Robin

Jan 10, 2026

·

Stayed 4 nights

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.

Translate

10

Vaibhav

Aug 12, 2025

·

Stayed 2 nights

Good location and helping staff

10

Anja Andrea

Dec 6, 2025

·

Stayed 1 night

Wunderbar. Sehr freundlich und zuvorkommend. Sehr sichere Gegend mit vielen Restaurants.

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10

Bianca

Oct 5, 2025

·

Stayed 3 nights

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅

10

Ngowari

Oct 25, 2024

·

Stayed 4 nights

Excellent customer service. The staff was extremely professional and helpful!

8

Steven

Jan 31, 2025

·

Stayed 3 nights

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.

10

Cassidy

Nov 21, 2024

·

Stayed 3 nights

One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.

10

Sisa

Jan 3, 2024

·

Stayed 6 nights

Hospitality par excellence, the staff are friendly, kind and patient.

8

Mark

Mar 29, 2024

·

Stayed 1 night

Second visit whilst on business. Great location and the staff are highly attentive.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is widely praised as safe and convenient, with restaurants within walking distance. Several reviews mention ocean views and a central Maputo setting.

Related guest reviews

10

Frances

Feb 28, 2024

·

Stayed 4 nights

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.

8

Robin

Jan 10, 2026

·

Stayed 4 nights

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.

Translate

10

Vaibhav

Aug 12, 2025

·

Stayed 2 nights

Good location and helping staff

10

Anja Andrea

Dec 6, 2025

·

Stayed 1 night

Wunderbar. Sehr freundlich und zuvorkommend. Sehr sichere Gegend mit vielen Restaurants.

Translate

8

Steven

Jan 31, 2025

·

Stayed 3 nights

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.

10

Amina

Jan 24, 2024

·

Stayed 4 nights

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!

8

Mark

Mar 29, 2024

·

Stayed 1 night

Second visit whilst on business. Great location and the staff are highly attentive.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives repeated praise for quality and variety. In contrast, several guests experienced long waits or a confusing switch to table service, and one found the a la carte dinner only average.

Related guest reviews

10

Frances

Feb 28, 2024

·

Stayed 4 nights

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.

8

Robin

Jan 10, 2026

·

Stayed 4 nights

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.

Translate

10

Bianca

Oct 5, 2025

·

Stayed 3 nights

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅

8

Steven

Jan 31, 2025

·

Stayed 3 nights

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.

8

Yolanda

Oct 19, 2025

·

Stayed 2 nights

Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!

4

idalia

Jan 12, 2024

·

Stayed 2 nights

o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel

Translate

10

Joana

Feb 25, 2024

·

Stayed 3 nights

Hotel incrível. Clássico, serviço excelente, acomodações grandes e confortáveis, piscina convidativa. Café e almoço muito fartos.

Translate

8

Tammy

Feb 23, 2022

·

Stayed 1 night

Quick one night stop over - Check in was quick , friendly helpful staff, beds comfy, room 415 great view. No milk for tea and coffee in room. Hotel needs Maintainence Ate at the a la cart restaurant food was ok

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $194	6 $206	7 $181
8 $174	9 $172	10 $170	11 $171	12 $172	13 $181	14 $179
15 $186	16 $188	17 $188	18 $172	19 $181	20 $181	21 $181
22 $769	23 $769	24 $769	25 $769	26 $242	27 $194	28 $194
29 $194	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
		1 $194	2 $194	3 $194	4 $193	5 $222
6 $222	7 $188	8 $195	9 $194	10 $196	11 $179	12 $195
13 $179	14 $195	15 $194	16 $195	17 $194	18 $189	19 $196
20 $194	21 $193	22 $196	23 $194	24 $196	25 $194	26 $196
27 $195	28 $196	29 $194	30 $196	31 $195

Polana Serena Hotel

Prices for Polana Serena Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Sea Facing Prime Room

Standard Room

Deluxe Room Sea View

Executive Room

Two-Bedroom Apartment with Balcony

Executive Room Sea View

Presidential Suite

Standard Prime Sea View Room

Studio

One-Bedroom Villa

Deluxe Room

Queen Room with Sea View

Deluxe Double Room

Executive Suite

Guest reviews of Polana Serena Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Polana Serena Hotel

Prices for upcoming dates