Harbour Hotel & Spa Richmond

Fantastisk fint hotel. Nydelige rom med flott baderom! Kjempefint spa og ellers nydelige omgivelser. Bor absolutt her igjen. Eneste minus var resepsjonisten ved utsjekk. Hun påsto at rommet ikke var forhåndsbetalt og beklaget ikke skikkelig da hun fant ut at det likevel var betalt. I tillegg var hun snobbete og imponert av sin egen fortreffelighet.

Great hotel in the perfect location to visit richmond

Very happy with the hotel. It is our second visit and love it. The only feedback I would give is that the breakfast buffet felt like it had been out for a while and therefore wasn't so appetising. Additionally the room still wasn't cleaned by 4pm and why they did it they did a very basi job. My friends room had the wet towels picked off from the floor and hung up rather than changing. They took our towels but didn't replace them. The bin hadn't been emptied and the bed wasn't made. Felt like a job half done. Reception staff were exceptiona.

The hotel and spa were lovely, would definitely recommend! Great location to walk into town too.

The room was far too hot and stuffy, the window was locked and we were unable to open it. The breakfast, £12.50 extra for continental breakfast was lacking in choice, one choice of cheese and bread. One small pot of coffee that quickly went cold.