Name: Hotel Eden Spiez
Address: Seestrasse 58, Spiez, Switzerland, Spiez, Canton of Bern, Switzerland
Rating: 9.23

Guest reviews

9.2

Superb

Based on 837 verified reviews

Who stays here?

Business

16%

Couple

53%

Family

18%

Group

6%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Hotel Eden Spiez, travellers highlight striking lake and mountain views, welcoming staff, and a standout spa, alongside comfortable rooms with balconies; praise is common for breakfast and the on-site restaurant, though some note service inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Neal

16 Oct 2025

·

Stayed 3 nights

The staff was very friendly and willing to help out. The room was clean and had an excellent view. I would highly recommend this place

10

Sheen

21 Sept 2025

·

Stayed 3 nights

Spacious room. Very nice water spa free to hotel guests. Stunning view from the balcony. Friendly and helpful staff. Overall very pleasant stay.

8

Samantha

21 Sept 2025

·

Stayed 2 nights

Hotel was lovely and wellness centre beautiful. We had a really angry man (the manager I think) serve us at breakfast and he was really rude and ignored us when we would try to get his attention to order something. After about 20 minutes we finally got another girls attention and she then got our order wrong and the man blamed us and was not nice about their mistake.

6

Melissa

23 Aug 2025

·

Stayed 3 nights

Overall a nice stay in a lovely room with air conditioning and a beautiful view. Despite the large book of information provided on the desk, however, a proper explanation of how to function the room was lacking. There were switches for lights, curtains, and AC, but poorly labeled and difficult to understand what controlled what. Additionally, food options at both the hotel and in the area were lacking. We tried to call for room service one night and were told that it was too busy and to come downstairs to order. We proceeded downstairs where it was unclear where to go as no one was at reception. Eventually we decided to just sit in the bar area and order food where we were told the kitchen was closing in 20 minutes, despite having called down an hour and a half prior. They did provide transportation to the train station when we checked out, which was appreciated. This hotel seems best suited for those who eat and go to bed early. Overall it was nice, but will probably stay in a livelier area next time.

10

Jennifer

22 Aug 2025

·

Stayed 1 night

We so enjoyed our stay at Hotel Eden! There were countless “surprise and delight” moments from staff encounters, services we didn’t expect and the grounds that offered an enchanting setting for our vacation. 10/10 would highly recommend!

Seestrasse 58, Spiez, Switzerland

Location

Located in Spiez, Hotel Eden Spiez is in a rural location, within a 15-minute walk of Heimat und Rebbaumuseum and Spiez Castle. This luxury hotel is 0.6 mi (0.9 km) from Lake Thun and 14.6 mi (23.5 km) from Lake Brienz.

Heimat und Rebbaumuseum(0.2 Miles)

Spiez Castle(0.3 Miles)

St. James Way(0.3 Miles)

Lake Thun(0.6 Miles)

Diemtigtal Nature Park(5.2 Miles)

Culture and Convention Center Thun(5.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of CHF 12.00 per night, which includes in/out privileges. Valet parking services are also offered.

A complimentary buffet breakfast is served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Pets are allowed at the hotel with a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Airport shuttle services are not mentioned, but a train station pick-up service is provided at no charge. Guests should contact the property with arrival details before travel.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The hotel is located in Spiez, within a 15-minute walk of Heimat und Rebbaumuseum and Spiez Castle. It is 0.6 miles from Lake Thun and approximately 14.6 miles from Lake Brienz. Public transport options are available nearby.

Yes, the hotel features both indoor and outdoor swimming pools, including an outdoor heated pool. Pool access is available from 7 AM to 9 PM.

Children are allowed at the hotel. Children under 16 years of age stay free of charge.

The hotel offers cribs for a fee of CHF 10.00 per night and rollaway beds for CHF 100.00 per night. Advance request for these items is required.

Hotel Eden Spiez

Amenities

Property description

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