Hotel Arte Spreitenbach

I booked through hotels.com and paid the full amount in advance. However, upon check-in, I was asked to pay again and was unable to access my room, so I had no choice but to pay once more. This constitutes a double payment.

Since there was no on site management we were unable to check out the room before paying for it. Upon entry to room the smell of cigarette smoke was unbearbly strong. Hair on sheets, vinyl floor chipped in hallway and room, dirty walls. We immediately called management to adk for a refund and they refused. We left and found another motel down the road. Travelers beware!

Limited transportation, not terribly clean, no check in or management staff on property, doesn’t look like the photos. Wouldn’t recommend

A very basic hotel near Zurich. Absolutely bare-bones furnishing (with not even a glass in the bathroom or bedroom!). The hotel bed was rather uncomfortable...making a good night's sleep difficult as well. Suitable only for highly price-conscious travelers for 1 or 2 nights. Further, the hotel seems to have very poor systems. At every step of check-in and check-out, they wanted me to pay City tax extra, which had already been paid at the time of booking. I had to call their Helpline every time to explain and then they would let me proceed.

Nice hotel, easy check in, good price quality ratio. Some car noise prevented good sleep. OK location, there's a big shop centre nearby.