Hard Rock Hotel Vallarta All Inclusive
414 US$
/natt
Snitt för september
Priser för Hard Rock Hotel Vallarta All Inclusive
Välj datum för att se priser och tillgänglighet.
414 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Hard Rock Hotel Vallarta All Inclusive är priset per natt i genomsnitt 363 US$ under den billigaste månaden (juni) och 629 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 518 US$ |
| februari | 493 US$ |
| mars | 427 US$ |
| april | 420 US$ |
| maj | 480 US$ |
| juni | 363 US$ |
| juli | 383 US$ |
| augusti | 401 US$ |
| september | 414 US$ |
| oktober | 454 US$ |
| november | 548 US$ |
| december | 629 US$ |
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sep. · 414 US$
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Dyrast: december (ca 629 US$)
Billigast: juni (ca 363 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 2 utomhuspooler, 2 bubbelpooler och gym. Boendet har även gratis wi-fi, conciergetj...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 2 utomhuspooler, 2 bubbelpooler och gym. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). På detta boende erbjuds event- och konferenslokaler såsom konferenscenter och mötesrum. Flygtransfer tur/retur erbjuds mot en avgift (tillgänglig dygnet runt).
Måltider
Njut av internationell gastronomi på The Market, en av de 6 restauranger detta boende ståtar med, eller stanna på rummet och utnyttja dess rumsservice dygnet runt. Du kan även hitta lättare måltider på deras kafé. Ta en drink på boendets poolbar eller en av 5 barer/lounger och 2 poolbarer. Här erbjuds en gratis frukost enligt egen beställning dagligen mellan 07.00 och 11.30.
Rum
Skäm bort dig och bo i ett av 362 individuellt inredda rum med privata bubbelpooler inomhus och platt-tv. Sängen har duntäcken och egyptiska bomullslakan. Rummen har privata balkonger. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med badkar och dusch, bubbelbadkar och gratis toalettartiklar.
Läge
Hard Rock Hotel Vallarta - All Inclusive ligger i Nuevo Nayarit på stranden, en fem minuters bilfärd från och Bay of Banderas och Vallarta Adventures. Detta boende med all-inclusive ligger 2,3 km från Nuevo Vallarta strand och 2,4 km från Nayar Vidanta Golf.
Vad finns i närheten
Nuevo Vallarta Rivera bondemarknad(0.2 miles)
Paradise Plaza shoppingcenter(0.3 miles)
Bay of Banderas(0.4 miles)
Vallarta Adventures(1.1 miles)
El Tigre Golfklubb(1.2 miles)
Nayar Vidanta Golf(1.4 miles)
Nuevo Vallarta strand(1.5 miles)
Vidanta kongresscenter(1.6 miles)
Marina Nuevo Vallarta(1.7 miles)
Playa Vidanta Nuevo Vallarta(1.9 miles)
The Lakes Course at Vidanta Nuevo Vallarta(2 miles)
Nayarbanan(2.1 miles)
SkyDream Parks gondol(2.2 miles)
Splash vattenland i Vallarta(2.2 miles)
Vidanta Golf Academy vid Vidanta Nuevo Vallarta(2.6 miles)
Den största flygplatsen i närheten är Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)(6.7 miles)
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk
Läge
Paseo de los Cocoteros 19 Villa 8 Fraccion, Nuevo Vallarta, Nayarit, Mexiko
Nuevo Vallarta Rivera bondemarknad (0.2 miles)
Paradise Plaza shoppingcenter (0.3 miles)
Bay of Banderas (0.4 miles)
Vallarta Adventures (1.1 miles)
El Tigre Golfklubb (1.2 miles)
Nayar Vidanta Golf (1.4 miles)
Rumsalternativ
5
Svit - havsutsikt (Rock with Personal Assistant)
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Dubbelsängar
Sovplats 6
2099 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
6
Rum - havsutsikt (Diamond)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
391 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Deluxe-rum - 1 kingsize-säng - viss havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
4
Deluxe-rum - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
6
Deluxe-rum - viss havsutsikt
Information om rummet
2 Dubbelsängar
Sovplats 3
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Svit - 1 sovrum (Rock)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Familjerum - 2 sovrum - utsikt mot poolen (Deluxe)
Information om rummet
3× Dubbelsängar
Sovplats 5
747 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Deluxe-rum
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Rum - 2 dubbelsängar (Rock Royalty Ocean)
Information om rummet
2 Dubbelsängar
Sovplats 3
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Rock Royalty Ocean view king
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Deluxe-rum - havsutsikt
Information om rummet
2 Dubbelsängar
Sovplats 3
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
5
Deluxe-rum
Information om rummet
2 Dubbelsängar
Sovplats 3
463 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och duschPrivat inomhusbadkarPrivat bubbelbadkar
Gästrecensioner för Hard Rock Hotel Vallarta All Inclusive
8.1
Mycket bra
Baserat på 1 297 verifierade recensioner
Vem bor här?
Företag
5%
Par
36%
Familj
40%
Grupper
16%
Ensamresande
1%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Hard Rock Hotel Vallarta All Inclusive lovordar gästerna genomgående den vänliga och hårt arbetande personalen, den livliga underhållningen och strandområdet samt poolområdet. Många noterar dock att fastigheten är gammal, att rummen är daterade och att det ibland förekommer underhålls- eller städproblem, särskilt under högsäsong.
Läs merVar detta till hjälp?
Vad gäster tycker
På Hard Rock Hotel Vallarta All Inclusive lovordar gästerna genomgående den vänliga och hårt arbetande personalen, den livliga underhållningen och strandområdet samt poolområdet. Många noterar dock att fastigheten är gammal, att rummen är daterade och att det ibland förekommer underhålls- eller städproblem, särskilt under högsäsong.
Återkopplingen om maten är blandad: många uppskattar à la carte-restaurangerna och dryckerna, men bufféerna känns begränsade, väntetiderna kan vara långa under rusningstid och kvaliteten varierar beroende på ställe. Faciliteter som spa och aktiviteter får höga betyg, men gästerna har ofta svårt att hitta lediga solstolar och rapporterar ihållande försök till försäljning av semesterklubbsmedlemskap. Förvänta dig en rolig och serviceinriktad vistelse vid stranden på ett äldre, mer livligt hotell.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Spa-behandlingar och daglig underhållning är höjdpunkter, och stranden samt poolområdet är populära. Under högsäsong kan det vara svårt att hitta solstolar, och gästerna rapporterar ibland om problem med poolens renlighet eller underhåll.
Relaterade gästrecensioner
10
Nancy Vázquez
4 aug. 2025
·
Stannade 2 nätter
Me gusta que es un hotel muy a gusto, la comida está bien, el servicio de los meseros bien, es 2da vez que voy porque me gusta el hotel. Lo que de plano no me gusta es que dejan apartados los camastros todo el día y la gente se va a bañar, comer y deja sus cosas en el camastro y otras personas no lo pueden usar porque se la pasan apartados todo el día
Me gusta que es un hotel muy a gusto, la comida está bien, el servicio de los meseros bien, es 2da vez que voy porque me gusta el hotel. Lo que de plano no me gusta es que dejan apartados los camastros todo el día y la gente se va a bañar, comer y deja sus cosas en el camastro y otras personas no lo pueden usar porque se la pasan apartados todo el día
6
Francisco
31 juli 2025
·
Stannade 5 nätter
La cama fue una experiencia terrible, terrorífica estaba demasiado aguada además tenía muchas desniveles y agujeros por toda su área adicionalmente las almohadas estaban muy contrastadas una era demasiado aguada y otra estaba demasiado dura. Por otro lado hubo que pedir una solicitud expresa para que fueran a destapar el lavabo pues tenía algodones o algo metidos ahí del cliente anterior y no se iba el agua y generaba olores horribles Pero la peor experiencia fue que nunca en los cinco días que estuve ahí hubo suficientes camastros disponibles alrededor de la alberca ni en el área de playa y pese a que las personas decían que estaba prohibido apartar gran número de ellas estaban apartadas y no había nadie que le dijera nada a la gente
La cama fue una experiencia terrible, terrorífica estaba demasiado aguada además tenía muchas desniveles y agujeros por toda su área adicionalmente las almohadas estaban muy contrastadas una era demasiado aguada y otra estaba demasiado dura. Por otro lado hubo que pedir una solicitud expresa para que fueran a destapar el lavabo pues tenía algodones o algo metidos ahí del cliente anterior y no se iba el agua y generaba olores horribles Pero la peor experiencia fue que nunca en los cinco días que estuve ahí hubo suficientes camastros disponibles alrededor de la alberca ni en el área de playa y pese a que las personas decían que estaba prohibido apartar gran número de ellas estaban apartadas y no había nadie que le dijera nada a la gente
10
David
22 jan. 2026
·
Stannade 3 nätter
La limpieza de la habitación, el spa estaba espectacular
La limpieza de la habitación, el spa estaba espectacular
10
Jose
18 dec. 2025
·
Stannade 2 nätter
Mi estadía fue increíble. Una gran atención y amabilidad desde que llegas hasta que te vas. Nos trataron como rockstars, botellas de cortesía al cuarto, fresas con chocolate, atención a los mínimos detalles. Además de que el servicio de masaje y spa valen totalmente la pena.
Mi estadía fue increíble. Una gran atención y amabilidad desde que llegas hasta que te vas. Nos trataron como rockstars, botellas de cortesía al cuarto, fresas con chocolate, atención a los mínimos detalles. Además de que el servicio de masaje y spa valen totalmente la pena.
10
Gregory A
4 jan. 2026
·
Stannade 7 nätter
Excellent resort fabulous food and entertainment was great. The staff are super helpful and provide excellent service. The New Year’s party was incredible. We would come again for sure.
Excellent resort fabulous food and entertainment was great. The staff are super helpful and provide excellent service. The New Year’s party was incredible. We would come again for sure.
6
ROGELIO
18 maj 2025
·
Stannade 6 nätter
LA LIMPIEZA EN LAS PISCINAS ES DEPLORABLE.
LA LIMPIEZA EN LAS PISCINAS ES DEPLORABLE.
10
Leala
16 juli 2025
·
Stannade 7 nätter
Kids club and entertainment team were amazing!!! Beautiful ocean views and lovely pool. The staff was so friendly!
Kids club and entertainment team were amazing!!! Beautiful ocean views and lovely pool. The staff was so friendly!
8
Denisse
28 apr. 2025
·
Stannade 6 nätter
I liked the service, the food options, the activities, the teen's club, and some of the shows. I didn't like their pool it needs a lot of cleaning and or work. Also all lounge chairs around the pool area are always "taken" way too early by people who put their towels, so by the time we'd go there around 12pm there's no were to put our stuff.
I liked the service, the food options, the activities, the teen's club, and some of the shows. I didn't like their pool it needs a lot of cleaning and or work. Also all lounge chairs around the pool area are always "taken" way too early by people who put their towels, so by the time we'd go there around 12pm there's no were to put our stuff.
8
Christine
1 aug. 2025
·
Stannade 6 nätter
Food was plentiful and decent. Staff was fabulous! Definitely a fun rock and roll atmosphere that was family friendly. Gym was way to small for the number of guests using it.
Food was plentiful and decent. Staff was fabulous! Definitely a fun rock and roll atmosphere that was family friendly. Gym was way to small for the number of guests using it.
8
Mar
30 apr. 2025
·
Stannade 3 nätter
It was good, however it was very difficult to find a pool chair every day during our stay, most of the people reserves them at 7 am other than that it was good.
It was good, however it was very difficult to find a pool chair every day during our stay, most of the people reserves them at 7 am other than that it was good.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster tycker att rummen och markerna är rena, men andra rapporterar om fukt eller avloppslukt, enstaka insekter samt sporadiska problem som smutsiga eller stängda pooler och problem med vattentillförseln.
Relaterade gästrecensioner
4
Israel
24 okt. 2025
·
Stannade 4 nätter
Dinner restaurants were great. Buffets in the morning were not so good. The whole resort lost water the first day we got there and our beg had bugs they had to change to different room. One of the main pools was dirty and closed the second day my son went in the pool not knowing that it had been treated with chlorine until a staff told us to wash his body all they kept saying was sorry for not having signs in the pool area.
Dinner restaurants were great. Buffets in the morning were not so good. The whole resort lost water the first day we got there and our beg had bugs they had to change to different room. One of the main pools was dirty and closed the second day my son went in the pool not knowing that it had been treated with chlorine until a staff told us to wash his body all they kept saying was sorry for not having signs in the pool area.
6
Carlos Armando
24 juli 2025
·
Stannade 4 nätter
El hotel requiere remodelaciones, viejo y sin mantenimiento, olor a alcantarilla dentro de la habitación
El hotel requiere remodelaciones, viejo y sin mantenimiento, olor a alcantarilla dentro de la habitación
4
Yesenia
29 okt. 2025
·
Stannade 5 nätter
El hotel está en muy malas condiciones en cuanto a servicios : Nuestra estancia fue de 5 noches No hubo agua en todo el hotel por 10 horas. con esto las condiciones de higiene de todos los huéspedes terrible tanto en restaurantes, baños etc por 2 días la alberca principal contaminada por una tubería de aguas negras, y no tenía señalamientos visibles que diera aviso a la gente que el agua contaminada!!!! Después de dos días abrieron la alberca pero se podía ver el fondo de la alberca sucia y por consiguiente el agua que era un foco de infección y perdieron entrar gente Un día no había agua caliente en nuestra habitación . Muy mala la experiencia!!!
El hotel está en muy malas condiciones en cuanto a servicios : Nuestra estancia fue de 5 noches No hubo agua en todo el hotel por 10 horas. con esto las condiciones de higiene de todos los huéspedes terrible tanto en restaurantes, baños etc por 2 días la alberca principal contaminada por una tubería de aguas negras, y no tenía señalamientos visibles que diera aviso a la gente que el agua contaminada!!!! Después de dos días abrieron la alberca pero se podía ver el fondo de la alberca sucia y por consiguiente el agua que era un foco de infección y perdieron entrar gente Un día no había agua caliente en nuestra habitación . Muy mala la experiencia!!!
8
GERARDO RUBEN
5 juli 2025
·
Stannade 6 nätter
La alberca estaba sucia sin embargo el personal de la alberca fue excelente. El cuarto tenía un olor a tubería el penúltimo día y nos cambiaron de habitación sin problema, se nos dijo que esa área estaban con trabajos en las tuberías como respuesta al olor que percibimos. Hubiera estado genial que nos ubicaran en otra zona del hotel.
La alberca estaba sucia sin embargo el personal de la alberca fue excelente. El cuarto tenía un olor a tubería el penúltimo día y nos cambiaron de habitación sin problema, se nos dijo que esa área estaban con trabajos en las tuberías como respuesta al olor que percibimos. Hubiera estado genial que nos ubicaran en otra zona del hotel.
6
ariana
4 aug. 2025
·
Stannade 4 nätter
La habitación tenía un olor desagradable
La habitación tenía un olor desagradable
2
claudia alejandra rivera
25 okt. 2025
·
Stannade 3 nätter
Tuvimos muchas malas situaciones, un día el hotel se quedó sin agua, al día siguiente el agua era de color amarillo, había una gotera en la habitación, solicitamos nos subieran agua a la habitación en cubetas para poder usar el sanitario y nunca nos la subieron, tuvimos que bajar a la alberca por ella.
Tuvimos muchas malas situaciones, un día el hotel se quedó sin agua, al día siguiente el agua era de color amarillo, había una gotera en la habitación, solicitamos nos subieran agua a la habitación en cubetas para poder usar el sanitario y nunca nos la subieron, tuvimos que bajar a la alberca por ella.
8
Katie
12 nov. 2025
·
Stannade 6 nätter
The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!
The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!
2
Kimberly
30 apr. 2025
·
Stannade 6 nätter
I liked the location; this is a rundown old hotel that needs lots of work. the front and back of the house are somewhat rude and a few employees were outstanding and cared that you were actually there. The staff often stood around and spoke amongst themselves while guests waiting... Food was par, but mostly the dirty glass, pool concrete and the overall use of utensils had to really clean myself before eating
I liked the location; this is a rundown old hotel that needs lots of work. the front and back of the house are somewhat rude and a few employees were outstanding and cared that you were actually there. The staff often stood around and spoke amongst themselves while guests waiting... Food was par, but mostly the dirty glass, pool concrete and the overall use of utensils had to really clean myself before eating
10
Claudia Margarita
5 feb. 2026
·
Stannade 2 nätter
La habitación linda y limpia. Los alimentos buenos. La playa hermosa. El hotel en general muy bonito
La habitación linda y limpia. Los alimentos buenos. La playa hermosa. El hotel en general muy bonito
2
LILANA
9 dec. 2024
·
Stannade 4 nätter
I cannot believe this is a Hard Rock Property, the hotel needs an upgrade and fast, the rooms are old that the door on my dresser was hanging off the hinge and the room was dirty, after i complained they "so call" upgrading me to the exact room accept with a better dresser, this was all inclusive, what a joke!! they had no bottled waters in the room nor on the property, Hard Rock you need to upgrade, i plan on returning to vallarta in feb but will definitely stay elsewhere!
I cannot believe this is a Hard Rock Property, the hotel needs an upgrade and fast, the rooms are old that the door on my dresser was hanging off the hinge and the room was dirty, after i complained they "so call" upgrading me to the exact room accept with a better dresser, this was all inclusive, what a joke!! they had no bottled waters in the room nor on the property, Hard Rock you need to upgrade, i plan on returning to vallarta in feb but will definitely stay elsewhere!
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Vissa gäster uppskattar utsikten, sängarna och jacuzzin på rummet, men många beskriver daterad inredning, små badrum, fukt eller möglig lukt, små eller julietbalkonger, buller samt enstaka problem med AC eller VVS.
Relaterade gästrecensioner
6
René
8 jan. 2025
·
Stannade 3 nätter
Solo hay una red de internet para todo el hotel y no funciona. Te dicen que tienes que bajar temprano del cuarto para apartar un camastro, lo cual significa que no cuentan con suficiente número de camastros tantos en área de albercas como de playa. La reservación fue a través de Expedia al llegar nos ofrecían botella de algún vino por día y ningún día se recibió alguna.
Solo hay una red de internet para todo el hotel y no funciona. Te dicen que tienes que bajar temprano del cuarto para apartar un camastro, lo cual significa que no cuentan con suficiente número de camastros tantos en área de albercas como de playa. La reservación fue a través de Expedia al llegar nos ofrecían botella de algún vino por día y ningún día se recibió alguna.
6
Valerie
27 juni 2025
·
Stannade 4 nätter
We were promised a bottle of wine each night for being Expedia VIP and we didn’t get not even 1. We brought it up twice to reception and the concierge, and they promised to bring it up but never did. Outdoor restaurants had a dress code of no sandals or tank tops and unfortunately, we didn’t come prepared. We weren’t told that dress code would be required within the confirmation or upon check in. Our room was located on the sixth floor and the minute you walked out of the elevator to walk to your room. There was a stench that almost smelled like moldy. That stench stuck on our clothes to wear what we had to wash all of our clothes whether they were clean or not when we got home.
We were promised a bottle of wine each night for being Expedia VIP and we didn’t get not even 1. We brought it up twice to reception and the concierge, and they promised to bring it up but never did. Outdoor restaurants had a dress code of no sandals or tank tops and unfortunately, we didn’t come prepared. We weren’t told that dress code would be required within the confirmation or upon check in. Our room was located on the sixth floor and the minute you walked out of the elevator to walk to your room. There was a stench that almost smelled like moldy. That stench stuck on our clothes to wear what we had to wash all of our clothes whether they were clean or not when we got home.
8
Mauricio
26 aug. 2025
·
Stannade 4 nätter
Buena comida, camas muy chiquitas y no muy cómodas, hotel viejo le hace mucha falta remodelación, y en la habitación se oye todo el ruido de los bares.
Buena comida, camas muy chiquitas y no muy cómodas, hotel viejo le hace mucha falta remodelación, y en la habitación se oye todo el ruido de los bares.
6
Maria
22 juni 2025
·
Stannade 4 nätter
French balconies
French balconies
8
Kelly
21 jan. 2025
·
Stannade 3 nätter
We had a great stay, the staff is very attentive and wants to make sure you have a great time. The resort is very loud especially at night and the “balconies” are tiny-they are big enough to stand on and look out but not sit and enjoy the outdoors.
We had a great stay, the staff is very attentive and wants to make sure you have a great time. The resort is very loud especially at night and the “balconies” are tiny-they are big enough to stand on and look out but not sit and enjoy the outdoors.
4
Robert
18 nov. 2025
·
Stannade 1 natt
Expedia deals seem similar to "hotwire" - rooms are substandard to other reservations. The room we got was near noisy construction in an isolated part of the hotel - behind the elevator.
Expedia deals seem similar to "hotwire" - rooms are substandard to other reservations. The room we got was near noisy construction in an isolated part of the hotel - behind the elevator.
8
James Michael
19 dec. 2024
·
Stannade 6 nätter
Room was not good, we had no ac the whole time, called maintenance multiple times and they tried telling us it works fine. I own my own hvac company and they were lying to me. When calling for 21° and it doesn’t go down below 24.5° it does not work. He said turn fan on and that would help. Multiple calls made for this and no one cared or fixed it or changed rooms for us. Very disappointing, every night we could not sleep, the room are also very small and cramped for family of 4
Room was not good, we had no ac the whole time, called maintenance multiple times and they tried telling us it works fine. I own my own hvac company and they were lying to me. When calling for 21° and it doesn’t go down below 24.5° it does not work. He said turn fan on and that would help. Multiple calls made for this and no one cared or fixed it or changed rooms for us. Very disappointing, every night we could not sleep, the room are also very small and cramped for family of 4
6
Daniel
15 juli 2025
·
Stannade 3 nätter
En general disfruté mi estadía pero por lo que cuesta, quedé algo decepcionado en varios aspectos. Estaban reparando uno de los dos elevadores más cercanos a mi habitación. Para empezar eso ya entorpecía la rapidez al pedirlo y obviamente tenía que hacer el doble de paradas en varios pisos antes de llegar. Durante los primeros dos días, desde que ibas en el pasillo acercándote a las puertas del elevador y durante todo el trayecto dentro del elevador había un olor muy fuerte como a plástico quemado o como a frenos de coche quemados. La habitación en general está bien pero para lo que cuesta y para ser un hotel de lujo ya se nota lo viejo y lo descuidado. El piso ya tiene varios golpes o partes estrelladas, los muebles también, la pintura. Son detalles mínimos pero hay hoteles del mismo precio o incluso más baratos que son más lujosos y en donde se nota que ponen especial empeño en que no haya ningún defecto en la habitación. Debe haber enchufes de cada lado de la cama más accesibles, eso ya es un must en cualquier hotel de lujo. No debe ser que uno tenga que mover el buró, desconectar algo o tener que ver qué desconecto o dejo conectado para conectar un cargador de teléfono. La puerta de vidrio deslizable de la regadera estaba o muy pesada o trabada y era difícil recorrerla, se necesitaba mucha fuerza. La limpieza de la habitación en general bien. Sólo el día que llegamos en el piso había algunos insectos muertos. También se nota que sólo limpian lo indispensable, por eje
En general disfruté mi estadía pero por lo que cuesta, quedé algo decepcionado en varios aspectos. Estaban reparando uno de los dos elevadores más cercanos a mi habitación. Para empezar eso ya entorpecía la rapidez al pedirlo y obviamente tenía que hacer el doble de paradas en varios pisos antes de llegar. Durante los primeros dos días, desde que ibas en el pasillo acercándote a las puertas del elevador y durante todo el trayecto dentro del elevador había un olor muy fuerte como a plástico quemado o como a frenos de coche quemados. La habitación en general está bien pero para lo que cuesta y para ser un hotel de lujo ya se nota lo viejo y lo descuidado. El piso ya tiene varios golpes o partes estrelladas, los muebles también, la pintura. Son detalles mínimos pero hay hoteles del mismo precio o incluso más baratos que son más lujosos y en donde se nota que ponen especial empeño en que no haya ningún defecto en la habitación. Debe haber enchufes de cada lado de la cama más accesibles, eso ya es un must en cualquier hotel de lujo. No debe ser que uno tenga que mover el buró, desconectar algo o tener que ver qué desconecto o dejo conectado para conectar un cargador de teléfono. La puerta de vidrio deslizable de la regadera estaba o muy pesada o trabada y era difícil recorrerla, se necesitaba mucha fuerza. La limpieza de la habitación en general bien. Sólo el día que llegamos en el piso había algunos insectos muertos. También se nota que sólo limpian lo indispensable, por eje
8
Katie
12 nov. 2025
·
Stannade 6 nätter
The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!
The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!
10
Jose
23 aug. 2025
·
Stannade 5 nätter
A las habitaciones les falta un espacio para descansar, por ejemplo un sillón, solo tiene las camas y un escritorio que no te permite relajarte
A las habitaciones les falta un espacio para descansar, por ejemplo un sillón, solo tiene las camas y un escritorio que no te permite relajarte
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Service
Servicen lovordas allmänt som varm och uppmärksam i barer, restauranger och underhållning, även om incheckningen kan vara långsam, svarstiderna för underhåll varierar och ihållande säljförsök för medlemskap frustrerar vissa gäster.
Relaterade gästrecensioner
6
Valerie
27 juni 2025
·
Stannade 4 nätter
We were promised a bottle of wine each night for being Expedia VIP and we didn’t get not even 1. We brought it up twice to reception and the concierge, and they promised to bring it up but never did. Outdoor restaurants had a dress code of no sandals or tank tops and unfortunately, we didn’t come prepared. We weren’t told that dress code would be required within the confirmation or upon check in. Our room was located on the sixth floor and the minute you walked out of the elevator to walk to your room. There was a stench that almost smelled like moldy. That stench stuck on our clothes to wear what we had to wash all of our clothes whether they were clean or not when we got home.
We were promised a bottle of wine each night for being Expedia VIP and we didn’t get not even 1. We brought it up twice to reception and the concierge, and they promised to bring it up but never did. Outdoor restaurants had a dress code of no sandals or tank tops and unfortunately, we didn’t come prepared. We weren’t told that dress code would be required within the confirmation or upon check in. Our room was located on the sixth floor and the minute you walked out of the elevator to walk to your room. There was a stench that almost smelled like moldy. That stench stuck on our clothes to wear what we had to wash all of our clothes whether they were clean or not when we got home.
8
Israel
7 aug. 2025
·
Stannade 2 nätter
La recepción fue lenta y desordenada
La recepción fue lenta y desordenada
8
Antonio
17 nov. 2025
·
Stannade 4 nätter
Todo excelente sólo que hay mucho hostigamiento para atender una plática, prácticamente tuvimos que evitar pasar en cierto horario en el lobby pero te abordan en la playa (camastros) y nos marcaron todos los días a la habitación para intentar convencernos
Todo excelente sólo que hay mucho hostigamiento para atender una plática, prácticamente tuvimos que evitar pasar en cierto horario en el lobby pero te abordan en la playa (camastros) y nos marcaron todos los días a la habitación para intentar convencernos
10
Israel Diaz
13 juli 2025
·
Stannade 4 nätter
We had an excellent stay, the staff is very attentive, they went an extra mile always. Great for families with kids.
We had an excellent stay, the staff is very attentive, they went an extra mile always. Great for families with kids.
8
Brittany
22 apr. 2025
·
Stannade 3 nätter
1. Checkin took 30mins 2. Had 2bring pool towels back by 8pm. If my room/name were taken, why not the option to return in the morning 3. Wish i had a view of the beach from the pool, couldnt see due to high shrubs 4. Everyday, no seating at the main pool because of reserved seating!!! my family had to sit by the hamb/hot dog stand & trash can 5. I was placed on the 1st floor which seemed like a basement near the staff & their carts 6. If i have a wristband, i dont see the need to ask me what room im in EvErYwHEre i go in the hotel!!!!
1. Checkin took 30mins 2. Had 2bring pool towels back by 8pm. If my room/name were taken, why not the option to return in the morning 3. Wish i had a view of the beach from the pool, couldnt see due to high shrubs 4. Everyday, no seating at the main pool because of reserved seating!!! my family had to sit by the hamb/hot dog stand & trash can 5. I was placed on the 1st floor which seemed like a basement near the staff & their carts 6. If i have a wristband, i dont see the need to ask me what room im in EvErYwHEre i go in the hotel!!!!
6
Nikki
29 nov. 2025
·
Stannade 5 nätter
The room was clean but very old and smelly. There was one hostess from the restaurant Umo at dinner time named Alondra who was not very accommodating, she was not nice to our waiter, she did not like the way we placed our food orders, and very unfriendly. Alondra ruined our whole group's appetite! Because of her, I will not rebook the hard rock vallarta again. All of the other employees on the property were all very kind except Alondra!
The room was clean but very old and smelly. There was one hostess from the restaurant Umo at dinner time named Alondra who was not very accommodating, she was not nice to our waiter, she did not like the way we placed our food orders, and very unfriendly. Alondra ruined our whole group's appetite! Because of her, I will not rebook the hard rock vallarta again. All of the other employees on the property were all very kind except Alondra!
8
Sean
6 okt. 2025
·
Stannade 7 nätter
Great people working here. The Sunbar team were fantastic! Staff at restaurants always go above and beyond and the room was cleaned to perfection daily! Only complaint would be the hard sell vacation staff, we went for the meeting. Actually considered investing in the vacation club but they would not allow us time to think about it. Please reconsider your hard sell and pestering tactics. Leaves a bad taste for an otherwise fantastic experience.
Great people working here. The Sunbar team were fantastic! Staff at restaurants always go above and beyond and the room was cleaned to perfection daily! Only complaint would be the hard sell vacation staff, we went for the meeting. Actually considered investing in the vacation club but they would not allow us time to think about it. Please reconsider your hard sell and pestering tactics. Leaves a bad taste for an otherwise fantastic experience.
10
Gabriela
20 juni 2024
·
Stannade 4 nätter
Everything was super good Israel server for the pool area was incredible amazing very respectful and super fast he made our stay super good want to comeback bcs the service also alma y Daniel from the towels section were super friendly just amazing grateful for the service. THANKS
Everything was super good Israel server for the pool area was incredible amazing very respectful and super fast he made our stay super good want to comeback bcs the service also alma y Daniel from the towels section were super friendly just amazing grateful for the service. THANKS
4
DONNA
17 dec. 2024
·
Stannade 4 nätter
We love HRHV and this was our 7th visit to this property. I was quite shocked at how different and unpleasant this visit was compared to all of our others including our visit prior which was just in April of 2024. Our room was in terrible condition. We have stayed in that exact room 3 other times and our 4th was a nightmare. The drawers on the dresser would not close. We called maintenance and no one would come. They kept rolling out and we would bang into them. We tried to tape them closed. Then our toilet stopped flushing...what a nightmare! We called and they said they were sending someone within 5-8 minutes and we needed to wait for them. 30 minutes later we called again. 20 minutes later we called again and said they had permission to come into our room, but that we had to leave then for a scheduled activity. We came back 4 hours later and it still wasn't fixed. My wife went to the front desk and the person said he saw all of our calls and that this was unacceptable. To go back to our room and someone would be right there. It took another 4 hours to get the issue resolved. It was miserable. The food quality has gone way done. The entertainment staff is all new and the activities were either boring or just outright cancelled. We didn't get any of our VIP benefits even when we asked. I am sad to say that I don't think we will be back. I also feel we deserve a refund for 1 night due to the maintenance issue, missing dinner, etc. They only offered a 25 minute massage.
We love HRHV and this was our 7th visit to this property. I was quite shocked at how different and unpleasant this visit was compared to all of our others including our visit prior which was just in April of 2024. Our room was in terrible condition. We have stayed in that exact room 3 other times and our 4th was a nightmare. The drawers on the dresser would not close. We called maintenance and no one would come. They kept rolling out and we would bang into them. We tried to tape them closed. Then our toilet stopped flushing...what a nightmare! We called and they said they were sending someone within 5-8 minutes and we needed to wait for them. 30 minutes later we called again. 20 minutes later we called again and said they had permission to come into our room, but that we had to leave then for a scheduled activity. We came back 4 hours later and it still wasn't fixed. My wife went to the front desk and the person said he saw all of our calls and that this was unacceptable. To go back to our room and someone would be right there. It took another 4 hours to get the issue resolved. It was miserable. The food quality has gone way done. The entertainment staff is all new and the activities were either boring or just outright cancelled. We didn't get any of our VIP benefits even when we asked. I am sad to say that I don't think we will be back. I also feel we deserve a refund for 1 night due to the maintenance issue, missing dinner, etc. They only offered a 25 minute massage.
2
Stephanie
22 juni 2025
·
Stannade 3 nätter
They have people trying to make you a member and they follow you & harras you
They have people trying to make you a member and they follow you & harras you
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Läge
Läge vid stranden med en lång, badvänlig strand; bekvämt med närliggande shopping och turer. Vissa påpekar att det är en bit från centrum, men överlag känns det säkert och lätt att ta sig runt.
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10
Kevin
31 aug. 2025
·
Stannade 2 nätter
It really is all inclusive. We didnt have to pay for anything additional at all. The weather was nice and the beach is warm. I would definitely do it again and highly recommend.
It really is all inclusive. We didnt have to pay for anything additional at all. The weather was nice and the beach is warm. I would definitely do it again and highly recommend.
8
Kathleen
8 mars 2025
·
Stannade 7 nätter
We had a beautiful view of the ocean. All of the staff were above average. Thankyou Gregorio for your excellent beach service! Hotel is older now but the location is excellent. Paradise Plaza Mall - 5 minute walk Flea Market across the street on Tuesdays Massage on the beach - 1 minute walk Shopping hut on the beach - 1 minute Walking on the beach goes on forever. Food good. Overall 4.3/5
We had a beautiful view of the ocean. All of the staff were above average. Thankyou Gregorio for your excellent beach service! Hotel is older now but the location is excellent. Paradise Plaza Mall - 5 minute walk Flea Market across the street on Tuesdays Massage on the beach - 1 minute walk Shopping hut on the beach - 1 minute Walking on the beach goes on forever. Food good. Overall 4.3/5
4
Roberto S.
14 juli 2024
·
Stannade 6 nätter
Close to the airport. Beautiful beach.
Close to the airport. Beautiful beach.
10
Alicia Jayne
19 apr. 2025
·
Stannade 5 nätter
The grounds were beautiful. The beach was great with great equipment loan options. Hotel rooms were quite spacious if a little dated. The food options were great at Ciao, Zen, and Frida. The teen hangout area could use new equipment. The entertainment was fun. The staff were attentive and very friendly. Overall a great stay! We would stay here again!
The grounds were beautiful. The beach was great with great equipment loan options. Hotel rooms were quite spacious if a little dated. The food options were great at Ciao, Zen, and Frida. The teen hangout area could use new equipment. The entertainment was fun. The staff were attentive and very friendly. Overall a great stay! We would stay here again!
10
Veronica
31 maj 2025
·
Stannade 3 nätter
The onsite entertainment was amazing. Love the ocean front restaurants. great location for tours and shopping.
The onsite entertainment was amazing. Love the ocean front restaurants. great location for tours and shopping.
8
Susan
7 apr. 2025
·
Stannade 8 nätter
We liked the size of this resort, easy to get around and felt completely safe. The beach is nice with lots of loungers and shady areas. The ocean was very accessible for kids, volleyball areas were nice and drink service was good. All the staff were really pleasant and efficient in every department. The entertainment staff at the pool were fun and engaging. Drink service at the pools were excellent and the snack bar area was good. The main pool was large with a good pool bar and adjoining area for kids. Another pool that is heated was nice. Overall the hotel could use a refurbishment but all areas were very clean and maintained. The restaurants were excellent and I liked the no reservation system with the wait times in the Asian restaurant being a bit longer but not a problem. The only thing I wished they had was more of a buffet option for dinner. It listed a buffet but it really wasn’t maybe 1 night it was I think but it had very little selection. My grand kids like a good buffet and missed that. Room service was excellent with a good selection of food. Again I hope they plan on some updates soon and in particular the rooms. The huge 4 person jacuzzi in the hotel room takes up way to much space leaving you with 2 double beds in a tight space. 2 queens would be nice as 2 adults in a double bed was annoying. The pillows were the worst and they were all the same. The bathroom was so small with a very outdated kitty corner shower and zero counter space.
We liked the size of this resort, easy to get around and felt completely safe. The beach is nice with lots of loungers and shady areas. The ocean was very accessible for kids, volleyball areas were nice and drink service was good. All the staff were really pleasant and efficient in every department. The entertainment staff at the pool were fun and engaging. Drink service at the pools were excellent and the snack bar area was good. The main pool was large with a good pool bar and adjoining area for kids. Another pool that is heated was nice. Overall the hotel could use a refurbishment but all areas were very clean and maintained. The restaurants were excellent and I liked the no reservation system with the wait times in the Asian restaurant being a bit longer but not a problem. The only thing I wished they had was more of a buffet option for dinner. It listed a buffet but it really wasn’t maybe 1 night it was I think but it had very little selection. My grand kids like a good buffet and missed that. Room service was excellent with a good selection of food. Again I hope they plan on some updates soon and in particular the rooms. The huge 4 person jacuzzi in the hotel room takes up way to much space leaving you with 2 double beds in a tight space. 2 queens would be nice as 2 adults in a double bed was annoying. The pillows were the worst and they were all the same. The bathroom was so small with a very outdated kitty corner shower and zero counter space.
6
Ajay
5 juli 2025
·
Stannade 7 nätter
Property had limited food option. It was far from main town.
Property had limited food option. It was far from main town.
10
Kenneth
1 feb. 2025
·
Stannade 7 nätter
The Hard Rock is an older resort and in need of repairs and upgrades. But the staff are wonderful and most are very friendly. Stepping out on the beautiful beach area and walking for kilometres was amazing. Bucerias is not far at all and a nice area to visit. The Melacon isn’t far away either. Definitely would go back.
The Hard Rock is an older resort and in need of repairs and upgrades. But the staff are wonderful and most are very friendly. Stepping out on the beautiful beach area and walking for kilometres was amazing. Bucerias is not far at all and a nice area to visit. The Melacon isn’t far away either. Definitely would go back.
10
Ericka
19 juli 2025
·
Stannade 5 nätter
Excelente ubicación alimentos y servicio
Excelente ubicación alimentos y servicio
8
Andrew
23 apr. 2025
·
Stannade 6 nätter
Staff was nice and friendly. Easy and quick check in / check out. Exterior property and pool areas were clean and very nice. Many activities for the adults and kids. Pool slide was awesome and my child enjoyed it a lot! Beach area was also nice and clean and rented the boogie boards which was fun. Food, for the most part, was very good with multiple restaurants to choose (Freda was our favourite). Both Breakfast buffets had great options and beautiful views from the Ciao location. Enjoyed the wood fired pizza by the pool almost daily. Enjoyed the pool swim up bar. Room was okay, and could possibly use an update at some point; however the cleaners kept it clean. IMO they could do away with the in room jacuzzi tub for more room space, bed, couch, table, etc. we didn’t use the tub at all and just seemed like waisted space. Partial ocean view was nice. Convenient and close to shopping with a mall a couple blocks away and a few beach shops near by. Other attractions a quick Uber or Taxi ride away (Vallarta Adventures and Dolphin Discovery). All in all, was a pleasant vacation and stay.
Staff was nice and friendly. Easy and quick check in / check out. Exterior property and pool areas were clean and very nice. Many activities for the adults and kids. Pool slide was awesome and my child enjoyed it a lot! Beach area was also nice and clean and rented the boogie boards which was fun. Food, for the most part, was very good with multiple restaurants to choose (Freda was our favourite). Both Breakfast buffets had great options and beautiful views from the Ciao location. Enjoyed the wood fired pizza by the pool almost daily. Enjoyed the pool swim up bar. Room was okay, and could possibly use an update at some point; however the cleaners kept it clean. IMO they could do away with the in room jacuzzi tub for more room space, bed, couch, table, etc. we didn’t use the tub at all and just seemed like waisted space. Partial ocean view was nice. Convenient and close to shopping with a mall a couple blocks away and a few beach shops near by. Other attractions a quick Uber or Taxi ride away (Vallarta Adventures and Dolphin Discovery). All in all, was a pleasant vacation and stay.
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Måltider
Flera à la carte-restauranger får beröm, men bufféerna känns mindre med begränsat utbud, kvaliteten varierar beroende på ställe och väntetiderna kan vara långa under rusningstid eftersom man inte kan reservera bord.
Relaterade gästrecensioner
6
Adriana
8 juli 2025
·
Stannade 3 nätter
Property is nice but food options are limited and don’t vary much. Buffet is smaller than most all inclusives I’ve been to in the past.
Property is nice but food options are limited and don’t vary much. Buffet is smaller than most all inclusives I’ve been to in the past.
8
Lian Fa
5 jan. 2025
·
Stannade 5 nätter
Fun activities. I like how no reservations were required for the restaurants, you just had to wait. Portion sizes in most of the restaurants were small so you need to order several dishes. Some of the shows were good. Service was pretty good but not excellent. The buffet needed more food options.
Fun activities. I like how no reservations were required for the restaurants, you just had to wait. Portion sizes in most of the restaurants were small so you need to order several dishes. Some of the shows were good. Service was pretty good but not excellent. The buffet needed more food options.
6
PEDRO
30 juni 2025
·
Stannade 3 nätter
Food is not good Steak restaurant terrible 4/10 Italian restaurant average 7/10 Mexican restaurant ok8/10 Asian restaurant ok 8/10
Food is not good Steak restaurant terrible 4/10 Italian restaurant average 7/10 Mexican restaurant ok8/10 Asian restaurant ok 8/10
8
Alexandra
20 feb. 2026
·
Stannade 4 nätter
El hotel esta muy bien, la comida y la bebida tambien. Todo el personal es sumamente amable. Ahora bien, tiene algunas areas de oportunidad: - La habitación super humeda, nada se secaba y el baño no tiene extractor. - No hay reservaciones para los restaurantes, ni ponen tiempo de estancia, asi que hay gente que se queda horas y los tiempos de espera para conseguir lugar es de mas de una hora, o vas a las 18:00 como gringo, o esperas largos tiempos. - La alberca principal fría.
El hotel esta muy bien, la comida y la bebida tambien. Todo el personal es sumamente amable. Ahora bien, tiene algunas areas de oportunidad: - La habitación super humeda, nada se secaba y el baño no tiene extractor. - No hay reservaciones para los restaurantes, ni ponen tiempo de estancia, asi que hay gente que se queda horas y los tiempos de espera para conseguir lugar es de mas de una hora, o vas a las 18:00 como gringo, o esperas largos tiempos. - La alberca principal fría.
10
Miguel Alejandro Fernández
4 aug. 2025
·
Stannade 4 nätter
Everything was great! Except for the Zen restaurant, food was not as good prepared and they served us corn that had gone bad. All the other restaurants were good, and the shows were really nice.
Everything was great! Except for the Zen restaurant, food was not as good prepared and they served us corn that had gone bad. All the other restaurants were good, and the shows were really nice.
10
Sary
13 aug. 2025
·
Stannade 4 nätter
LA COMIDA TANTO DEL BUFETTE NO ESTA MUY BUENA, DEBERIAN DE MEJORAR EN ESE SENTIDO, LA CENA DEL RESTAURANTE FRIDA ESTA SUPER RICA, LOS SNACKS ESTAN AGRADABLES, LAS PIZZAS IGUAL,
LA COMIDA TANTO DEL BUFETTE NO ESTA MUY BUENA, DEBERIAN DE MEJORAR EN ESE SENTIDO, LA CENA DEL RESTAURANTE FRIDA ESTA SUPER RICA, LOS SNACKS ESTAN AGRADABLES, LAS PIZZAS IGUAL,
10
Francisco Gilberto
24 aug. 2025
·
Stannade 4 nätter
La comida esta muy rica, incluyen mariscos y cortes de carne, así como cómida italiana. La barra también está muy bien, te incluyen vinos como: etiqueta negra, hennessy, y tequila herradura por mencionar algunos. Las instalaciones ya tiene sus añitos pero las mantienen bien cuidadas y limpias.
La comida esta muy rica, incluyen mariscos y cortes de carne, así como cómida italiana. La barra también está muy bien, te incluyen vinos como: etiqueta negra, hennessy, y tequila herradura por mencionar algunos. Las instalaciones ya tiene sus añitos pero las mantienen bien cuidadas y limpias.
10
Richard
18 juli 2025
·
Stannade 5 nätter
Incredibly good experience, we would return. The only challenge at all is the crowds at dinner time. If you go during a busy time you can wait over an hour to eat dinner. However on the plus side the staff are incredibly gracious, the facility is very nice, there's a lot of fun Hard Rock themed stuff, there are cool activities for the kids and for adults, and the entertainment team is top notch. It's just a great place to visit.
Incredibly good experience, we would return. The only challenge at all is the crowds at dinner time. If you go during a busy time you can wait over an hour to eat dinner. However on the plus side the staff are incredibly gracious, the facility is very nice, there's a lot of fun Hard Rock themed stuff, there are cool activities for the kids and for adults, and the entertainment team is top notch. It's just a great place to visit.
10
Ryan
15 jan. 2026
·
Stannade 3 nätter
Super friendly staff, the Asian restaurant was by far the best dining, the bed and pillows were perfect! We will definitely come back!
Super friendly staff, the Asian restaurant was by far the best dining, the bed and pillows were perfect! We will definitely come back!
8
Colin
11 okt. 2025
·
Stannade 6 nätter
Overall the experience was good at this resort, the pool and beach areas were nice and service was good at both, although the poolside can be a bit loud with music and activities from the resort entertainment staff. Most restaurants were good, although the Zen asian restaurant wasn't good food and made everyone sick after eating there. The room was nice, spacious and well kept, bed was a bit soft and uncomfortable. Staff were very friendly and available. There was some overall noise during the day as they are doing some renovations to the exterior of the building.
Overall the experience was good at this resort, the pool and beach areas were nice and service was good at both, although the poolside can be a bit loud with music and activities from the resort entertainment staff. Most restaurants were good, although the Zen asian restaurant wasn't good food and made everyone sick after eating there. The room was nice, spacious and well kept, bed was a bit soft and uncomfortable. Staff were very friendly and available. There was some overall noise during the day as they are doing some renovations to the exterior of the building.
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10
GEORGINA IVON
förra veckan
·
Stannade 5 nätter
Genial lugar increíble un hotel estupendo
Genial lugar increíble un hotel estupendo
10
Princesa coral
5 aug. 2026
·
Stannade 2 nätter
Me gusto mucho todo esta super bien
Me gusto mucho todo esta super bien
10
Paula
20 juli 2026
·
Stannade 3 nätter
Todo bien
Todo bien
4
Mario
16 juli 2026
·
Stannade 5 nätter
Decepción. …El hotel dejó mucho que desear, esperaba mucho más por el prestigio que dice tener además de que el precio el elevado comparado con lo ofrecido. A la comida le falta mucha variedad sobre todo en el desayuno y snacks, los restaurantes más o menos se salvan. Con el tema de que van a cerrar para remodelar se ve que ya dejaron de dar mantenimiento a las instalaciones. Ojalá que cuando abra de nuevo mejore mucho más
Decepción. …El hotel dejó mucho que desear, esperaba mucho más por el prestigio que dice tener además de que el precio el elevado comparado con lo ofrecido. A la comida le falta mucha variedad sobre todo en el desayuno y snacks, los restaurantes más o menos se salvan. Con el tema de que van a cerrar para remodelar se ve que ya dejaron de dar mantenimiento a las instalaciones. Ojalá que cuando abra de nuevo mejore mucho más
10
Rodolfo
9 juli 2026
·
Stannade 3 nätter
Great place for all families
Great place for all families
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Omedelbara AI-svar är baserade på hotellinformation
Boendet erbjuder transfer från flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet 72 timmar innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och säkerhetssystem.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Förhandsbokning krävs för golftider, massage och spabehandlingar. Bokningar kan göras genom att kontakta detta boende innan ankomst. Kontaktuppgifter finns på bokningsbekräftelsen.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Husdjur tillåts endast i vissa rum och det tillämpas även andra begränsningar vad gäller husdjur (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter). Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen.
- Kontaktfri utcheckning är tillgänglig.
- Avgift för flygtransfer: MXN 1000 per person (tur och retur)
- Avgift för flygtransfer per barn: MXN 1000 (tur och retur), (ålder från 4 till 17 år)
- Avgift för husdjur: MXN 3000 per husdjur per vistelse
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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Restaurang
Pool
Business center
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Tur- och utflyktsdisk
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Business center
Tur- och utflyktsdisk
Kemtvätt
Barnvaktsservice
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bankomat
Cykeluthyrning
Bagageförvaring
Plats för rökning
Självtvätt
24-Hour Front Desk
Concierge Services
Aktiviteter
Pool
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Strand - i närheten
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Barnpool
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Levande musikunderhållning
Bicycle Tour Information
Evening Entertainment
Utemöbler
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Allmänt
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Restaurang
Rökfria rum
Badtunna/Jacuzzi
Massage
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Frisörsalong
Kroppsbehandlingar
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Barnklubb
Bar vid poolen
Frukost på rummet
Allergifritt rum tillgängligt
Familjerum
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Flygplatstransfer
Internet
Gratis wi-fi