Islander Motel Santa Cruz CA

The staff is very unfriendly. We checked in and noticed that there was no hand soap and no tissues. We called down and were greeted by a nasty reply that “it shouldn’t be empty”. When we explained that it was we were told someone would bring it. An hour later we still hadn’t seen anyone so when we called back down we were met with the same attitude. We come to Santa Cruz multiple times per year and will never be staying here again.

Again, if TV remote hasn't been cleaned or lotion dispenser refilled in Room 217, then please do so.

We have stayed here many times and are always very happy with the staff and amenities. This time however, we were overcharged in our stay. They charged us a hundred more dollars than we were quoted on Hotel.com.

Gave gave two low ratings because (1) TV remote control in Rm 217 needs to be cleaned and sanitized and (2) lotion dispenser in same room needs to be refilled.

Need to clean TV remote control in Rm 217.