Best Western Andover Hotel

Absolutely fine as regards room, quietness,parking etc but a shame no facilities in terms of bar etc.

It will be even better when bar and restaurant is back in commission. If you walk into Andover (15 mins) there is a footpath all the way but you do need a torch for the final stretch on Micheldever Rd, because the street lights finish.

The price should have been a good warning to me. A very tired hotel. Neither the restaurant nor bar is open. Not good enough for a hotel which is not centrally located. Continental breakfast offering only

Quite location, rooms were comfortable, shower no problem although a little dated. Was a bar but told it was closed(all of Saturday), didn't have the breakfast option. Only met with reception staff on arrival and Departure, all were helpful and friendly.

The only downpoint was the Bar and restaurant were closed at 8.20 pm- had they been open we would have used both.

Friendly staff and good value for money but lacked facilities. Bar was closed for refurbishment and a long walk to anywhere

It was a lovely clean room,with air con,only problem I found was the curtains were hanging off the wall.Apart from that I was happy to stay there. The bar and restaurant were closed for refurbishment which I wasn’t aware of,however it maybe on the booking site and I must of missed it.

Just an overnight trip to visit family. My sister and I shared a room and after visiting the theatre came straight back to the hotel. It would have been nice to have been advised at the booking stage that there is no bar. We would have quite liked a drink before bed…

Was surprised that' there was no bar or restaurant facilities open

Beautiful gardens and place friendly people too

Lovely 4 day break away. Room nice and clean and staff very friendly. Would recommend for short stays. No cooked food available- continental breakfast only

Beds were comfortable. Very clean room

Room very old window very dirty Radiator in bathroom all rusted sink very small people slamming doors People in car park very noisy from 6am in the morning bikers leaving their bikes running

It was a lovely clean room,with air con,only problem I found was the curtains were hanging off the wall.Apart from that I was happy to stay there. The bar and restaurant were closed for refurbishment which I wasn’t aware of,however it maybe on the booking site and I must of missed it.

Good value, convenient location, helpful staff, tired room which was dated and smelly. Biggest issue the mattress was very uncomfortable and needs replacing!

Carpets very dirty in the room, room not overly clean, towels like cardboard, Very noisy all night, lots of weed smoking going on outside

My room was dirty the carpets had brown stains and the controls were thick with dust. Luckly the bathroom was clean.

First impression was that it looked run down, poorly maintained. There was no heating in our room. Left part of socket was faulty so two electric heaters which they brought did not heat, initially. Eventually we had heating in the radiator because we were told the boiler wasn’t working.The carpets,particularly in the corridors looked filthy, although they had been hoovered, really disgraceful. Bedroom curtains hanging from rail plus a large crack in the window. No tv instructions and tv not easy to operate. No cooked breakfast, limited choice, particularly bread. Sliced white bread only, no bread rolls and croissants only available on the second day. Juice diluted. Coffee luke warm.Poor quality. Very limited choice of cereal.We have spent many breaks in The Honest Lawyer in Durham, another Best Western Hotel which was far superior . There is no way we would stay in that hotel again and certainly would not recommend it to anyone.My husband asked for a reduction in the £200 price which was immediately refused because we booked through Expedia. Would you consider this.

Very nice hotel In process of refurbishing very quiet great location to walk into town Exceptional clean

Clean room, comfortable bed. Shower was really good, but the shower curtain not. It’s tacky these days. Dead flower baskets outside need to be removed. The exterior really needs a refurbishment. It worked well overall given the price point we and came out alive!

Lower rating as shower wasnt warm the hotel staff were made aware

Lovely location. Staff are friendly and helpful. Room was lovely. Ac didnt work properly, bathroom could be upgraded as there was a massive crack in the sink and the shower was with a curtain. The flooring was peeling up also. On our last morning we got woken up at 7am by the beer delivery. Didnt like that one bit! Over all lovely stay.

Beds were comfortable. Very clean room

Room very old window very dirty Radiator in bathroom all rusted sink very small people slamming doors People in car park very noisy from 6am in the morning bikers leaving their bikes running

A very straightforward stay, it was nice to have had somewhere nice, well located and quiet/relaxing to stay. I didn't have breakfast or any hotel meals so I cannot comment that far!

Room was cold. No explanation for how to do heat. Desk said geat comes on at 5. Mine didnt

A good location very comfortable with Aircon makes such a difference during the heat wave I’ve been working in an area and I highly recommend.

Comfortable ground floor bedroom.

It is OK. Looks a bit tired in places. Noisy water tank outside the window, but staff are very friendly.

First impression was that it looked run down, poorly maintained. There was no heating in our room. Left part of socket was faulty so two electric heaters which they brought did not heat, initially. Eventually we had heating in the radiator because we were told the boiler wasn’t working.The carpets,particularly in the corridors looked filthy, although they had been hoovered, really disgraceful. Bedroom curtains hanging from rail plus a large crack in the window. No tv instructions and tv not easy to operate. No cooked breakfast, limited choice, particularly bread. Sliced white bread only, no bread rolls and croissants only available on the second day. Juice diluted. Coffee luke warm.Poor quality. Very limited choice of cereal.We have spent many breaks in The Honest Lawyer in Durham, another Best Western Hotel which was far superior . There is no way we would stay in that hotel again and certainly would not recommend it to anyone.My husband asked for a reduction in the £200 price which was immediately refused because we booked through Expedia. Would you consider this.

Every aspect of the BB was excellent. My only "suggestion" is that when I booked in and given the key to my room, I would have liked to have had someone to carry my heavy case to my room, which was about 100m away.

The place was excellent. Friendly, helpful staff full of beautiful people. 15 minutes from Stone Hinge. Andover is a friendly small town with great local pubs. Everyone we met were extremely hospitable. Would definitely return and recommend!

When we entered our room it was far too hot even when window was open,but reception staff came with remote control to adjust temperature.We knew that there wasn’t a restaurant so we walked into town and decided to buy some picnic food and had a picnic in the hotel grounds.The breakfast was adequate,staff helpful,room,small but ok and bed comfortable,and for the price good value.

We were very greatful for the constant correspondence of the perfect and gentle, fast service staff. Thank you

Quite location, rooms were comfortable, shower no problem although a little dated. Was a bar but told it was closed(all of Saturday), didn't have the breakfast option. Only met with reception staff on arrival and Departure, all were helpful and friendly.

Very nice reception staff, very nice and quiet property

Friendly staff and good value for money but lacked facilities. Bar was closed for refurbishment and a long walk to anywhere

The receptionists were great. Especially the beautiful Ali. Always a smile and helpful. Made my day ever time i saw her. Wonderful.

Very nice hotel In process of refurbishing very quiet great location to walk into town Exceptional clean

Housekeeping walked in to room and woke me up nearly 3 hours before check out, check in was a shambles, reception staff just expected me to know where my room was, noisy machinery outside bedroom window, I only booked late to save driving while tired, I drove home in the morning more tired than I was the night before

Great for a stopover to break a long journey

Convenient spot. Does the job.

It will be even better when bar and restaurant is back in commission. If you walk into Andover (15 mins) there is a footpath all the way but you do need a torch for the final stretch on Micheldever Rd, because the street lights finish.

A very straightforward stay, it was nice to have had somewhere nice, well located and quiet/relaxing to stay. I didn't have breakfast or any hotel meals so I cannot comment that far!

Very nice reception staff, very nice and quiet property

Very quite friendly hotel

Friendly staff and good value for money but lacked facilities. Bar was closed for refurbishment and a long walk to anywhere

Close to place I was attending

A good location very comfortable with Aircon makes such a difference during the heat wave I’ve been working in an area and I highly recommend.

Very nice hotel In process of refurbishing very quiet great location to walk into town Exceptional clean

Lovely 4 day break away. Room nice and clean and staff very friendly. Would recommend for short stays. No cooked food available- continental breakfast only

Stayed because of work, found out there was no kitchen, evening meals and no Bar. Room was fine as you would aspect. No hot food in the morning also

We couldn’t get the heat turned down, had windows open all the time. Breakfast was all cold foods, no butter for 3 days, scones were stale, had to ask for bread, tea, and to fix coffee machine, general appearance of the hotel was shabby. The one saving grace, a young lady receptionist, Leah, who was extremely warm, welcoming and helpful.

Checked in no bar no restaurant had to drive out for food Breakfast in the morning was abysmal 1 croissant 4 slices of bread to toast couple of bits of ham/ salami and cheese it’s honestly the worst best western I’ve stayed in

Ok for a night, no bar and cont breakfast

The hotel itself was good and staff friendly but it is a shame that there was no evening meal or bar available but having said that….. The continental breakfast for the price is appalling. Very little choice and several people were complaining about it. I certainly wouldn’t be doing that again or recommending it

The price should have been a good warning to me. A very tired hotel. Neither the restaurant nor bar is open. Not good enough for a hotel which is not centrally located. Continental breakfast offering only

Very dated room. One of the worst hotel breakfasts I've ever had.

Room was ok, bar was not open, breakfast was awful, bacon undercooked and not a wide selection of choices

Room clean but broken bedside lamp and toilet seat . Breakfast worst I’ve ever had in over 50 of travelling . No large yoghurt pots with mixed fruit salad just apples which you have to peel yourself with small pots of yoghurt . The toaster didn’t work properly- had to put each piece of bread in 3 times as it kept falling off . A lot of fellow guests were complaining as well about the breakfast . The hotel should tell booking . Com that there was no at or restaurant . No good just putting it on social media as many customers don’t do social media .