Crowne Plaza Gerrards Cross by IHG

Front desk not very helpful. Manager excellent. Pillows are awful. Like sack of potatoes and very , very noisy from other rooms. Good breakfast and apparently excellent spa.

When we arrived, the man on the reception was very welcoming and kind. The room was clean and so lovely. I haven’t had a better stay than I had here. Me and my boyfriend loved it and the bed was so comfortable. Unfortunately we didn’t get to try out the hot tub but we plan too next time on our visit.

Awful staff!

A lovely hotel with good facilities, just a shame the service recieved was so mixed and poor especially from the lady at the pool/spa place.

The room was spacious and clean when we arrived. The breakfast was great, multiple options to choose from. pool and spa area was a great addition to the trip, very relaxing.