Name: Best Western Premier Heronston Hotel & Spa
Address: Ewenny Road, Bridgend, Mid Glamorgan, GB
Price range: 113 $–264 $ per night
Rating: 7.85

Was Gäste sagen

Im Best Western Premier Heronston Hotel & Spa loben Gäste durchweg das freundliche Personal, die renovierten und komfortablen Zimmer sowie die günstige Lage. Es wird jedoch immer wieder über Lärm durch Veranstaltungen und Abluftanlagen, ein unregelmäßiges Frühstücks- und Essenserlebnis sowie gelegentliche Schließungen des Spas oder des Pools berichtet.

Viele heben die reichlichen Parkmöglichkeiten hervor, allerdings fehlt in den Zimmern eine Klimaanlage und es treten gelegentlich Wartungsprobleme auf. Wenn Veranstaltungen stattfinden, können Gemeinschaftsräume überfüllt wirken. Insgesamt ist ein komfortabler Aufenthalt mit gelegentlichen betrieblichen Schwierigkeiten zu erwarten.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Verfügbarkeit von Spa- und Poolbereich ist uneinheitlich, es gibt Berichte über Schließungen oder veraltete Bereiche. Die Parkmöglichkeiten sind in der Regel reichlich und das Fitnessstudio ist klein, aber ausreichend.

Ähnliche Gästebewertungen

10

Helen

28. Dez. 2024

·

Aufenthalt für eine Nacht

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.

6

Krista

26. Mai 2025

·

Aufenthalt für eine Nacht

Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again

6

Graeme

24. Feb. 2025

·

Aufenthalt für eine Nacht

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.

8

Hugh

16. Aug. 2025

·

Aufenthalt für 3 Nächte

Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.

8

Michele

20. März 2025

·

Aufenthalt für 2 Nächte

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size

10

Michael

13. Apr. 2025

·

Aufenthalt für 2 Nächte

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.

6

Sarah

28. Sept. 2025

·

Aufenthalt für eine Nacht

Room was fine and the breakfast was good. The pool was closed

10

Shirley

8. Jan. 2025

·

Aufenthalt für eine Nacht

This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.

10

Christopher

15. Jan. 2025

·

Aufenthalt für 2 Nächte

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.

8

Timothy

24. Jan. 2025

·

Aufenthalt für 3 Nächte

One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Innenräume werden in den Bewertungen oft als sauber und kürzlich renoviert beschrieben, wobei die Zimmer im Allgemeinen gut gepflegt sind. Einige weisen jedoch auf Versäumnisse wie nicht gefegte Böden oder herumliegenden Müll hin.

Ähnliche Gästebewertungen

10

ALFRED

26. Dez. 2024

·

Aufenthalt für eine Nacht

It was nice and clean with friendly staff’s

6

DEIRDRE Maria

15. Sept. 2024

·

Aufenthalt für eine Nacht

The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location

10

David

2. Dez. 2025

·

Aufenthalt für eine Nacht

Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.

10

Richard

10. Nov. 2024

·

Aufenthalt für 2 Nächte

Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.

10

Timothy

16. Okt. 2024

·

Aufenthalt für eine Nacht

Welcoming friendly staff, comfortable and clean room Good food with prompt service

8

Hugh

16. Aug. 2025

·

Aufenthalt für 3 Nächte

Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.

10

Paul

30. Juni 2024

·

Aufenthalt für eine Nacht

Great place to stay. Recently refurbished rooms to a high standard. Lovely big showers and comfy beds. Staff all very friendly and helpful. Very happy to recommend all round. *****

10

Pauline

10. Juni 2025

·

Aufenthalt für 2 Nächte

Spa slippers and some rubbish floating around for length of stay, room 28.

10

Josephine

1. Juni 2025

·

Aufenthalt für eine Nacht

It was amazing the only issue is the floors needed a little more sweeping and dry mopping.

10

Christopher

15. Jan. 2025

·

Aufenthalt für 2 Nächte

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Renovierte, geräumige Zimmer mit komfortablen Betten werden häufig erwähnt. Zu den Nachteilen gehören eine schlechte Schalldämmung, störender Lärm durch Abluftanlagen, fehlende Klimaanlage, gelegentliche Wartungsprobleme und Anfragen nach Minikühlschränken im Zimmer.

Ähnliche Gästebewertungen

6

DEIRDRE Maria

15. Sept. 2024

·

Aufenthalt für eine Nacht

The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location

8

Timothy

20. Feb. 2025

·

Aufenthalt für 2 Nächte

Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.

10

Timothy

12. März 2025

·

Aufenthalt für 2 Nächte

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.

10

David

2. Dez. 2025

·

Aufenthalt für eine Nacht

Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.

6

Joanna

24. Juni 2025

·

Aufenthalt für 2 Nächte

The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.

8

Hugo

1. Juli 2025

·

Aufenthalt für eine Nacht

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.

10

Sheryl

30. Okt. 2024

·

Aufenthalt für eine Nacht

Rooms need a small fridge

10

Michael

13. Apr. 2025

·

Aufenthalt für 2 Nächte

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.

10

Sheryl

6. Okt. 2024

·

Aufenthalt für 4 Nächte

Staff were courteous and helpful. Need power outlet in bathroom for hair dryer. Needs a fridge in room. Overall very comfortable stay

6

CoachMiles

15. Apr. 2025

·

Aufenthalt für eine Nacht

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird allgemein als freundlich und hilfsbereit beschrieben. Der Service kann jedoch in Stoßzeiten nachlassen, mit langsamen oder chaotischen Frühstücksbuffets, verpassten oder falschen Bestellungen sowie gelegentlichen Koordinationsproblemen.

Ähnliche Gästebewertungen

4

David

12. Juni 2025

·

Aufenthalt für 3 Nächte

Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.

10

Timothy

31. Jan. 2025

·

Aufenthalt für 3 Nächte

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service

10

David

2. Dez. 2025

·

Aufenthalt für eine Nacht

Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.

6

Joanna

24. Juni 2025

·

Aufenthalt für 2 Nächte

The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.

8

Hugh

16. Aug. 2025

·

Aufenthalt für 3 Nächte

Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.

8

Hugo

1. Juli 2025

·

Aufenthalt für eine Nacht

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.

8

Graham

27. Aug. 2025

·

Aufenthalt für 3 Nächte

Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.

10

Timothy

5. Dez. 2024

·

Aufenthalt für 3 Nächte

Helpful friendly staff, great service and good food in the restaurant.

10

Timothy

14. Feb. 2025

·

Aufenthalt für 2 Nächte

Great friendly staff, Good value for momey restaurant and with greatly improved service

10

Timothy

6. Feb. 2025

·

Aufenthalt für 3 Nächte

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Die Lage ist im Allgemeinen günstig für Arbeit und lokale Reisen. Einige berichten von begrenzten Parkplätzen für Behinderte und langen Wegen zu den zugänglichen Zimmern.

Ähnliche Gästebewertungen

6

Krista

26. Mai 2025

·

Aufenthalt für eine Nacht

Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again

10

Timothy

31. Jan. 2025

·

Aufenthalt für 3 Nächte

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service

10

Timothy

12. März 2025

·

Aufenthalt für 2 Nächte

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.

10

Michael

13. Apr. 2025

·

Aufenthalt für 2 Nächte

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.

6

CoachMiles

15. Apr. 2025

·

Aufenthalt für eine Nacht

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.

8

Sam

14. Okt. 2025

·

Aufenthalt für 2 Nächte

Convenient

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Essen ist uneinheitlich: mehrere Gäste genossen großzügige oder preiswerte Mahlzeiten und einen guten Restaurantservice, aber viele berichten von chaotischen oder qualitativ minderwertigen Frühstücksbuffets, langen Wartezeiten sowie falschen oder fehlenden Bestellungen, einschließlich eines unzuverlässigen Zimmerservices.

Ähnliche Gästebewertungen

4

David

12. Juni 2025

·

Aufenthalt für 3 Nächte

Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.

6

Graeme

24. Feb. 2025

·

Aufenthalt für eine Nacht

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.

10

Timothy

15. Nov. 2024

·

Aufenthalt für 3 Nächte

Great well price food, friendly staff & excellent facilities

8

Hugo

1. Juli 2025

·

Aufenthalt für eine Nacht

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.

8

Graham

27. Aug. 2025

·

Aufenthalt für 3 Nächte

Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.

6

Will

10. Apr. 2025

·

Aufenthalt für eine Nacht

Brekafast was pretty poor, the eggs are clesrly powder and boiling water, took 5 mins to cool down to an edible level.

10

Timothy

14. Feb. 2025

·

Aufenthalt für 2 Nächte

Great friendly staff, Good value for momey restaurant and with greatly improved service

8

Timothy

24. Jan. 2025

·

Aufenthalt für 3 Nächte

One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements

6

CoachMiles

15. Apr. 2025

·

Aufenthalt für eine Nacht

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.

10

David

3. Jan. 2025

·

Aufenthalt für 2 Nächte

Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	109 $
Februar	125 $
März	114 $
April	124 $
Mai	123 $
Juni	129 $
Juli	123 $
August	118 $
September	127 $
Oktober	121 $
November	121 $
Dezember	114 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $113	23 $169	24
25 $147	26 $137	27 $147	28 $149	29 $127	30 $136	31 $138

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $126	2 $138	3 $136	4 $143	5 $127	6 $147	7 $149
8 $126	9 $138	10 $135	11 $138	12 $127	13 $140	14 $180
15 $126	16 $162	17	18 $264	19	20 $164	21 $138
22 $128	23 $138	24 $138	25 $138	26 $127	27 $156	28 $178
29 $138	30 $139

Best Western Premier Heronston Hotel & Spa

Preise für Best Western Premier Heronston Hotel & Spa

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Superior-Zimmer, 1 King-Bett, Nichtraucher

Standardzimmer, Mehrere Betten, Nichtraucher

Suite, 1 Doppelbett, Nichtraucher

Familienzimmer, Mehrere Betten, Nichtraucher

Junior-Suite, 1 Queen-Bett, Nichtraucher (with Sofabed)

Deluxe-Zimmer, 1 Doppelbett, Nichtraucher

Deluxe-Zimmer, 1 King-Bett, Nichtraucher (Converts to 2 Twin Beds)

Superior-Zimmer, 1 Doppelbett, Nichtraucher

Deluxe-Zimmer, 2 Einzelbetten, Nichtraucher

Deluxe-Zimmer, 1 Doppelbett, barrierefrei, Erdgeschoss (Walk-in Shower)

Standardzimmer, 1 Doppelbett, Nichtraucher

Deluxe-Zimmer, 1 Doppelbett, Nichtraucher (with Sofabed)

Gästebewertungen zu Best Western Premier Heronston Hotel & Spa

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

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