Name: Sofitel London Gatwick
Address: North Terminal, Gatwick, Surrey (Grafschaft), GB
Price range: 141 $–233 $ per night
Rating: 8.65

Was Gäste sagen

Bewertungen des Sofitel London Gatwick loben durchweg die unschlagbare Lage mit dem überdachten Fußweg zum North Terminal, die komfortablen Zimmer mit besonders weichen Betten und das hilfsbereite Personal, was es zu einer stressfreien Wahl für frühe Flüge oder späte Ankünfte macht.

Das gastronomische Angebot vor Ort, darunter asiatische und französische Restaurants sowie ein beliebtes Frühstück, erhält Komplimente, auch wenn die Preise hoch sind und der Service zu Stoßzeiten langsam sein kann. Einige Gäste berichten von sehr weichen oder unebenen Matratzen, warmer oder lauter Klimaanlage und gelegentlichem Lärm aus dem Hotelinneren. Während die Sauberkeit in der Regel hoch ist, werden gelegentlich Mängel wie Badezimmergerüche, verstopfte Abflüsse oder nicht geleerte Mülleimer erwähnt. Erwarten Sie einen komfortablen und bequemen Aufenthalt am Flughafen zu Premiumpreisen mit gewissen Schwankungen im Detail.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Mehrere Restaurants, eine Bar und eine Club Lounge gehören zur Ausstattung und sind vor Flügen sehr praktisch. Einige berichten von langsamen Aufzügen sowie Verwirrung oder zusätzlichen Gebühren in Bezug auf Parken oder die Anfahrt.

Ähnliche Gästebewertungen

10

Barbara

24. Nov. 2025

·

Aufenthalt für eine Nacht

Consierge on Sunday after 16.00 excellent, pleasant, friendly and helpful. Reception easy pre check in. Restaurants varied menu good quality and presentation friendly staff.

10

Jonathan

11. Nov. 2025

·

Aufenthalt für eine Nacht

Warm welcome from member of staff who helped us with our luggage from the taxi drop-off to reception and then to our room. We took up the offer of a (paid) upgrade to a room enjoying Club Millesime facilities (drinks, snacks etc gratis). All excellent, as was our room, with a good breakfast the following morning. Clearly the Club attracted a clientele that was going to substitute the complementary drinks a snack dishes for a meal in one of Sofitel’s two in- house restaurants. The Club was run by the charmingly unflappable Margo who managed look after at least thirty guests at any given time with charm and efficiency. We chose to have dinner at the Asian restaurant which was excellent, attentively served and fairly good value. Recommend the Sofitel for those wishing to get their holiday to a great start the evening before…..

10

Jason

4. Okt. 2025

·

Aufenthalt für eine Nacht

Excellent hotel in every respect. Our room was immaculate. The food in the Verve restaurant was superb too - and not expensive for the quality either. Will definitely stay here again when we fly from Gatwick.

10

lee

14. Sept. 2025

·

Aufenthalt für eine Nacht

Our stay was exceptional, and the location was highly convenient. We opted to reside in a suite on the second floor, which was consistently satisfactory. Additionally, we dined at the Asian restaurant, which offered an exquisite dining experience. I highly recommend the set menu.

10

Chin Woei

22. Mai 2025

·

Aufenthalt für 11 Nächte

Everything was spot on. I only had one observation to make for the gym - I was unable to locate a washroom next to the gym. Every time I needed to use one during my workout, I would have to travel all the way to my room.

10

John

17. Aug. 2025

·

Aufenthalt für eine Nacht

Just stayed one night with family pre flight. Excellent service throughout. Had a good quality breakfast and pizza at the bar the evening before. I used the machine to pay for my parking. Mistake. Pay at the reception as it’s £11 cheaper and they validate it before you exit.

10

Jonathan

3. Dez. 2024

·

Aufenthalt für eine Nacht

Very convenient to the terminal (north). French restaurant was excellent . Cool design with the rooms facing the inside courtyard

8

Paul

6. Okt. 2024

·

Aufenthalt für eine Nacht

It’s convenient for the airport and the Thai restaurant is good. Otherwise an uninspiring corporate hotel. Also the lifts need sorting out.

8

Hannah

28. Okt. 2025

·

Aufenthalt für eine Nacht

The hotel was easy to find after getting off the coach, well signposted. It was a pain waiting for a lift to get to the foyer to sign in, then back to the lift to go to the room, as it was very busy and there were only two lifts for people with a lot of luggage. Reception staff were polite and efficient. Restaurants way over priced, so I walked to the airport and had some dinner instead. Very conveniently located to get to the airport the next day.

2

Simon

11. Apr. 2025

·

Aufenthalt für eine Nacht

You can’t drive to the hotel without paying!!! We were very disappointed to get a £60 fine for dropping the bags. No one told us that the car drop off bay to drop the bags was inside the NCP pay area! So we got a £60 fine… After speaking to the hotel they said it wasn’t there problem and wouldn’t speak to NCP..

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Sauberkeit

Die meisten Bewertungen beschreiben saubere, gepflegte Zimmer und öffentliche Bereiche. Einige erwähnen jedoch Mängel wie nicht geleerte Mülleimer, Badezimmergerüche, verfärbte Bettwäsche oder verstopfte Abflüsse.

Ähnliche Gästebewertungen

6

Thomas

15. Juli 2025

·

Aufenthalt für eine Nacht

We had been at this hotel several times. The staff is great but we were so disappointed about the cleanness this time, in particular the bathroom had handprints on the walls and the door. Doesn’t make you feel like you are in a clean area.

10

Micaela

5. Apr. 2025

·

Aufenthalt für eine Nacht

Absolutely outstanding service and accommodation. The room is so comfortable and we genuinely had the best sleep. The room was spotless.

8

Ann

17. Sept. 2024

·

Aufenthalt für eine Nacht

We have stayed here many years and the beds are the comfiest. The restaurants are expensive but the service is generally good. The rooms have been refurbished well but under the rim of the sink in room 583 there is a build up of black lime scale which should be cleaned. However we will return.

6

Fiona

23. Sept. 2025

·

Aufenthalt für eine Nacht

First. Directions to hotel poor. Could have been my fault, it was 11pm, long day. (But when you get off the north terminal train turn left and keep going. Very few signs). Check in excellent. Bar service so poor it was actually terrifying. 6 blokes, noone serving. American woman gave up and went into the service area to get attention. £12:for a single whisky, poured visibly short by about 1/5th. You owe me about £2.40. Very worst: horrible unemptied bin in the bathroom!!!!! Someone's nasty stuff and i am pretty sure there was a condom in there. When I mentioned it at checkout I got the millenial 'woopsy' response. AYFKM?

10

Stephen

18. Aug. 2025

·

Aufenthalt für 3 Nächte

Quiet, convenient option at Gatwick. Always clean and the housekeeping service is excellent.

4

Maxim

26. Sept. 2024

·

Aufenthalt für eine Nacht

The room was only half-cleaned. A dirty towel was left on the bathroom's floor. The garbage bin was full. They had plenty of time to clean the room as I checked in well after midnight. I stayed at cheaper hotels and never had these problems. Terrible experience overall.

10

Maria

2. Nov. 2025

·

Aufenthalt für eine Nacht

It’s always a real treat staying at the Sofitel. Rooms are spotlessly clean, the mattresses, duvet and pillows are luxurious, check in and check out are effortless. Love it!!

10

Gemma

20. Sept. 2025

·

Aufenthalt für eine Nacht

Easy check in with welcoming staff. Interior and exterior spotlessly clean. Good size room with all the extras you need including chilled water in a fridge and plenty of towels and toiletries. Food was delicious and served promptly in the restaurant The ideal relaxing stay to begin the holiday feeling one day early

6

Alexander

17. Nov. 2025

·

Aufenthalt für eine Nacht

Uncomfortable bed. Thick mattress pad was too small for the bed. Old pillows. Cleanliness was not what I expected (bathroom was not clean). Disappointing. Fantastic staff.

8

Jenifer

25. Okt. 2024

·

Aufenthalt für eine Nacht

It was very comfortable though not spacious. Unfortunately, there was a bad smell coming from the bathroom water

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Zimmer

Die Zimmer sind ruhig und modern, und viele Gäste loben die sehr bequemen Betten und den Blick auf die Landebahn. Andere fanden die Matratzen und Kissen zu weich oder uneben, stellten eine warme oder laute Klimaanlage, schwaches Licht, gelegentlichen Lärm von innen und manchmal ein schwaches WLAN fest.

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6

Kristen

9. Okt. 2024

·

Aufenthalt für eine Nacht

The location was convenient aa we stayed one night and flew out next day. The room itself was fine but the beds were very unsupportive and uncomfortable. For the price of the hotel and brand of hotel I was anticipating a higher level of bed and comfort. I probably would not stay here again.

10

Sarah

21. Okt. 2025

·

Aufenthalt für eine Nacht

The bed and bed linen are excellent. Great view over runway.

6

Lynne

12. Aug. 2025

·

Aufenthalt für eine Nacht

Lighting bad

2

Christos

6. Aug. 2024

·

Aufenthalt für eine Nacht

I was given a room that overlooked the hotel lobby with no view of any exterior and it felt very suffocating. I complaint persistently to both the hotel and Hotels.com with no positive outcome

8

Nicholas

24. Feb. 2025

·

Aufenthalt für eine Nacht

Great location and room with a view of the runway was great! Beds are so comfortable!!

6

Wendy

9. Sept. 2025

·

Aufenthalt für eine Nacht

We thought the aircon was really noisy and so didn’t get a good nights sleep

8

Keith

7. Aug. 2025

·

Aufenthalt für eine Nacht

Service good, room clean, WiFi terrible.

10

Deborah

21. Mai 2025

·

Aufenthalt für eine Nacht

Very comfortable room upgrades to runway room

4

Jake

10. Okt. 2025

·

Aufenthalt für eine Nacht

Room was too loud didn’t get any sleep, we did get moved rooms but didn’t make a difference. Terrible!!!

6

Jonathan

13. Okt. 2024

·

Aufenthalt für eine Nacht

Ideally situated, very close the north terminal. But our stay was made a good deal less than ideal by the dreadfully soft mattresses on the beds resulting in a night of broken and poor sleep. Could have stayed in the adjacent Premier Inn which prides itself on giving an excellent night’s sleep.

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Service

Das Personal wird durchweg als freundlich, professionell und effizient beschrieben, mit einem reibungslosen Check-in und einem hilfsbereiten Concierge. Zu den wiederkehrenden Problemen gehören langsamer Service in Bar oder Restaurant, gelegentliche Probleme bei der Zimmerzuweisung oder bei Nachfragen sowie begrenzte Kulanz nach Störungen.

Ähnliche Gästebewertungen

4

Alexandra

25. Apr. 2024

·

Aufenthalt für eine Nacht

We booked 3 rooms and requested they be near each other, two connecting. I received confirmation from Sofitel that our requests could be met. This was OVER 2 MONTHS before the stay. At check-in, we were given 3 rooms on COMPLETELY DIFFERENT FLOORS. When I asked about our requests, the receptionist said "Sorry, there are no more connecting rooms, guests who checked-in earlier got them" EXCUSE ME? We booked a hotel at the airport because we had an evening flight & it wasnt after-hours. REMINDER: I RECEIVED CONFIRMATION OF CONNECTING ROOMS 2 MONTHS IN ADVANCE. I showed the confirmation email and the receptionist said the message didn't come from the hotel. There was no record of our request. Well then someone is parading as Sofitel on Expedia and replying to guests because its clearly signed "Sofitel London Gatwick"! At this point we were all tired (baby, 2 kids, grandparents, and my husband & I). Three separate floors was absolutely not an option. "The best they could do" was two rooms on one floor (opposite sides of the hotel) and one room on a separate floor. As my son and I tiptoed in our pajamas across the hotel to our second room (our family packed a single suitcase) a woman checked-in to the room ACROSS THE HALL. I find the entire situation COMPLETELY absurd. A hotel of this size should be able to manage communications and accommodate their loyal guests (we have stayed 3x in 12 months and were offered room upgrades the day before. There were plenty of empty rooms)

10

Barbara

24. Nov. 2025

·

Aufenthalt für eine Nacht

Consierge on Sunday after 16.00 excellent, pleasant, friendly and helpful. Reception easy pre check in. Restaurants varied menu good quality and presentation friendly staff.

4

Mark

19. Juli 2024

·

Aufenthalt für eine Nacht

I was told room service would take 30-40 minutes which was fine. When it didn’t arrive after an hour I called down to be told it would be at least another 15 minutes so I cancelled it.

10

Kourosh

29. Nov. 2025

·

Aufenthalt für eine Nacht

Super convenient location (2 min walk from north terminal). Clean spacious rooms. Courteous and helpful staff. Very comfy beds.

2

Andrew

21. Nov. 2025

·

Aufenthalt für eine Nacht

Fire alarm in middle of the night nobody had an idea what was going on totally disturbed night’s sleep no compensation offered will never stay again

10

Stephen

6. Apr. 2025

·

Aufenthalt für eine Nacht

Staff are fantastic in all areas.. Reception, bar and sky lounge.

4

Paul

24. Juli 2025

·

Aufenthalt für eine Nacht

My flight was cancelled so booked this last minute for me and my family. They checked me into a room that was occupied, but luckily the other guest had the chain on the door. The hotel didn't seem too bothered then put me into another room with only 1 bed for 3 guests. After going back to reception, they did bring another one within 10 minutes

2

Starlene

18. Juni 2025

·

Aufenthalt für eine Nacht

When I checked in the staff were not sure how to take care of one of the benefits of the booking. The restaurant smelled like a hospital canteen and had many open tables yet I was told there would be a long wait since I didn’t have a reservation at the airport hotel. The towels in my room had makeup from the prior guest. In the morning, I asked the checkout desk if there was coffee available since the rooms only had Nescafé and again, the staff was stumped. I rarely comment on hotels and travel enough that I take a reasonable level of hiccups as par for the course, but when the management sent me an email to make excuses, I realised it was culture, not a bad run of coincidences

10

George

29. Okt. 2025

·

Aufenthalt für eine Nacht

Room was fantastic and staff couldn’t do enough for us! They made this an incredibly memorable stay and I couldn’t thank them enough. Will definitely use again!

2

justin

15. Juli 2025

·

Aufenthalt für eine Nacht

Stay ruined by awful service in the restaurant, 40 minutes to be served a drink, 60 minutes for a starter and 90 to see your main, wasn't even busy and felt like our main had been forgotten until we questioned it's whereabouts, Unsurprisingly bill appeared much quicker! On pointing out I wasn't paying a service charge got a slightly arsey manager who didn't see to care or understand. We've stayed before but doubt would again.

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Lage

Außergewöhnlich gelegen in der Nähe des North Terminals mit einem kurzen, überdachten Fußweg, sowie mit einfachem Zugang per Shuttle zum South Terminal und zu den Bahnverbindungen. Einige bemängeln eine schlechte Beschilderung am Flughafen oder unerwartete Gebühren für die Anfahrt und das Parken.

Ähnliche Gästebewertungen

10

Valerie Ann

26. Aug. 2024

·

Aufenthalt für eine Nacht

Perfect location for flights. Always quiet and relaxing.

10

Claire

12. Mai 2025

·

Aufenthalt für eine Nacht

Great location, walkable in 3 minutes to the North terminal

8

Gena

27. Aug. 2024

·

Aufenthalt für eine Nacht

It was way too difficult to locate this hotel at the airport. I was going back and forth. Crazy. If they would have had one or two GOOD signs it would have been easy. Wasted an hour. Was not happy with this. They had signs, vague and very unclear.

10

Kourosh

29. Nov. 2025

·

Aufenthalt für eine Nacht

Super convenient location (2 min walk from north terminal). Clean spacious rooms. Courteous and helpful staff. Very comfy beds.

10

Michelle

9. Juli 2025

·

Aufenthalt für eine Nacht

Great location a quick walk to the North Terminal, perfect for our early morning flight. Shuttle between North/South terminals was great so we could have a wander and buy snacks/drinks to have in our room. Check in and check out were quick and easy too. Would recommend to take the stress out of arriving at the airport in time.

8

Shaheen

7. Aug. 2025

·

Aufenthalt für eine Nacht

Great for a quick stop between flights or before an early flight. Located in North Terminal, a quick walk/shuttle train to South Terminal.

10

Lee

30. Okt. 2025

·

Aufenthalt für eine Nacht

Great location, nice room

10

David

21. Aug. 2025

·

Aufenthalt für eine Nacht

Great on airport location, made checking in for our early flight very easy. Will definitely use again if flying out of Gatwick North terminal.

2

Simon

11. Apr. 2025

·

Aufenthalt für eine Nacht

You can’t drive to the hotel without paying!!! We were very disappointed to get a £60 fine for dropping the bags. No one told us that the car drop off bay to drop the bags was inside the NCP pay area! So we got a £60 fine… After speaking to the hotel they said it wasn’t there problem and wouldn’t speak to NCP..

10

Kate

21. Juli 2024

·

Aufenthalt für eine Nacht

It is less than a minute walk down a short tunnel to enter north terminal from this hotel. Not having to rush to get to the airport on time and not having to worry about shuttles/ride shares makes it fully worth the price. The room is very nice and the hotel itself is lovely, but its the hassle-free way to the airport that makes it brilliant!

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Gastronomie

Das Frühstück wird im Allgemeinen gut bewertet, und die asiatischen und französischen Restaurants im Hotel erhalten Lob. Die Preise sind hoch und zu Stoßzeiten kann der Service langsam sein; einige Gäste fanden die Speisen in der Bar oder den Zimmerservice mittelmäßig.

Ähnliche Gästebewertungen

10

Barbara

24. Nov. 2025

·

Aufenthalt für eine Nacht

Consierge on Sunday after 16.00 excellent, pleasant, friendly and helpful. Reception easy pre check in. Restaurants varied menu good quality and presentation friendly staff.

8

Dale-Charlotte

16. Aug. 2025

·

Aufenthalt für eine Nacht

Convenient hotel for departures from north terminal. Comfortable bed was the highlight. Shower screen needs to be longer to stop shower spraying into bathroom. Bar food was mediocre - went for fish and chips and the chips were cold, fish was very thin. Slow service - more staff needed to keep up with customers. Didn’t receive VIP benefits (waiting staff did not use my coupon despite telling them I had one but I didn’t have the energy to correct them after I’d paid).

8

Janet

30. Okt. 2025

·

Aufenthalt für eine Nacht

Breakfast was a good choice. However one stack of hot plates were cold. The other stack at the end of hot buffet selection were hot but there wasn't a notice on the cold stack saying "out of order." Such a shame as most people ended up with cold plates.

10

Jason

4. Okt. 2025

·

Aufenthalt für eine Nacht

Excellent hotel in every respect. Our room was immaculate. The food in the Verve restaurant was superb too - and not expensive for the quality either. Will definitely stay here again when we fly from Gatwick.

4

Mark

19. Juli 2024

·

Aufenthalt für eine Nacht

I was told room service would take 30-40 minutes which was fine. When it didn’t arrive after an hour I called down to be told it would be at least another 15 minutes so I cancelled it.

10

lee

14. Sept. 2025

·

Aufenthalt für eine Nacht

Our stay was exceptional, and the location was highly convenient. We opted to reside in a suite on the second floor, which was consistently satisfactory. Additionally, we dined at the Asian restaurant, which offered an exquisite dining experience. I highly recommend the set menu.

10

Mark

17. Okt. 2024

·

Aufenthalt für eine Nacht

Ideal for an early flight we had a relaxing evening before and a lovely meal in the French restaurant.

10

John

17. Aug. 2025

·

Aufenthalt für eine Nacht

Just stayed one night with family pre flight. Excellent service throughout. Had a good quality breakfast and pizza at the bar the evening before. I used the machine to pay for my parking. Mistake. Pay at the reception as it’s £11 cheaper and they validate it before you exit.

10

Vivienne

7. März 2025

·

Aufenthalt für eine Nacht

We like to start our holiday at the Sofitel, great location, lovely room and a few minutes walk to north terminal. We always book the Vanda restaurant, beautiful food and a delightful atmosphere.

8

Julie

26. Sept. 2025

·

Aufenthalt für eine Nacht

The beds in the Sofitel are amazing! So comforatable. The food and drinks are very expensive though.

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Monat	Durchschnittspreis
Januar	157 $
Februar	159 $
März	153 $
April	142 $
Mai	159 $
Juni	171 $
Juli	165 $
August	154 $
September	190 $
Oktober	167 $
November	152 $
Dezember	165 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $215	20 $180	21 $176	22 $194	23 $233	24 $164
25 $160	26 $161	27 $164	28 $161	29 $164	30 $161	31 $164

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $161	2 $161	3 $161	4 $164	5 $164	6 $164	7 $164
8 $162	9 $161	10 $161	11 $162	12 $161	13 $164	14 $161
15 $161	16 $161	17 $162	18 $162	19 $144	20 $162	21 $162
22 $162	23 $162	24 $161	25 $162	26 $162	27 $162	28 $141
29 $162	30 $162

Sofitel London Gatwick

Preise für Sofitel London Gatwick

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Superior-Zimmer, 1 Queen-Bett (Runway View)

Superior-Zimmer, 1 Queen-Bett

Suite, 1 Queen-Bett (Prestige)

Luxury-Zimmer, 1 Queen-Bett

Familienzimmer

Classic-Zimmer, 1 Queen-Bett

Luxury-Zimmer, 1 Doppelbett (Club Millésime Access)

Classic-Zimmer, 2 Einzelbetten

Superior-Zimmer, 2 Einzelbetten

Gästebewertungen zu Sofitel London Gatwick

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