Hilton Vienna Waterfront

Temiz odalar ve güzel bir bar

The staff at the reception desk were obviously uninterested in me as a guest. There was a problem where I had prepayed a room but still had to pay again when I checked in. The staff said that I had two room booked and explicitly said that they would not be of any more assistance in the matter since I hade booked through a third part (Hotels.com). I would also like to question all the extra fees for everything, water in the room, early check in (even when the room is emtpy and ready).

Love my stay

Die Auswahl war sehr gut und vielfältig. Leider waren die selbst auswählbaren Säfte am Automaten keine Säfte, sondern mit Wasser vermischte Getränke. Kaffeelöffel waren leider nicht immer vorhanden, so dass auf Esslöffel zurück gegriffen werden musste. Es wäre schön wenn diese wie Messer und Gabel in der Serviette wären.

Staff promised me to send invoice on my email and nothing. Sauna was closed without notice. When complained about it, offered compensation, but finally nothing…