Wynnstay Arms, Wrexham by Marston's Inns

Staff are ok, hotel needs updating. Rooms are dated, bathroom needs a good clean, didn’t like the hair in the plug in the bath. Beds and pillows are comfortable. Bar area not clean, lack of staff willing to service. Food ok, definitely reheated. Breakfast was ok, but they need to tell you it’s not just full English for £9.95 and provide the menu on check-in. Young lady on breakfast provided an excellent service, although tables not cleaned, no cutlery, napkins, cups or glasses. Had to ask for everything. Really understand why the Premier Inn and Ramada was full, definitely better planning next time and look at reviews.

yes

Poor customer service on arrival, had to go searching for staff to check in. Room adequate but bathroom dated and surrounded by mould. Hotel location right on high street, noise until 1am Breakfast ok

Nice

The location of the Wynnstay Arms was excellent, with some nice pubs (e.g. Magic Dragon Brewery Tap or Nags Head mentioned on the CAMRA site) and restaurants close by (Fat Boar would be my recommendation). The shopping area of Wrexham is also within easy walking distance. The room was clean, although tired and bland. The bed was comfortable and temperature was just right. The corridors seemed oppressive, but just need a little decoration. The staff were mostly efficient and friendly, although the waitress at breakfast was busy, she was still cheerful and welcoming. There is a pub on site that does food, along with others nearby. There was ample parking and the area was quiet and safe, with the front of the hotel facing onto a pedestrianised area. Breakfast was served in the hotel and was good value. Although we came to Wrexham as an away fan to watch the football, there is lots of countryside outside of the town to enjoy, and we had a pleasant drive to Portmerion about an hour or so away. The football ground is about 20 minutes walk on flat land and the fans were friendly.