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Hotel Goldener Adler, BW Signature Collection

US$ 241

/ noite

Média para setembro

Hotel Goldener Adler, BW Signature Collection - Image 1

Hotel Goldener Adler, BW Signature Collection - Quarto

Hotel Goldener Adler, BW Signature Collection - Quarto

Hotel Goldener Adler, BW Signature Collection - Recepção

Hotel Goldener Adler, BW Signature Collection - Restaurante

Preços para Hotel Goldener Adler, BW Signature Collection

Selecione datas para ver preços e disponibilidade

US$ 241

/ noite

Média para setembro

Média de preços por mês

Em Hotel Goldener Adler, BW Signature Collection, a diária custa em média US$ 172 no mês mais barato (março) e US$ 304 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio da diária em Hotel Goldener Adler, BW Signature Collection por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 187
fevereiro	US$ 201
março	US$ 172
abril	US$ 197
maio	US$ 234
junho	US$ 229
julho	US$ 208
setembro	US$ 241
outubro	US$ 188
novembro	US$ 212
dezembro	US$ 304

Mais caro: dezembro (aprox. US$ 304)

Mais barato: março (aprox. US$ 172)

Sobre esta propriedade

Aprecie a vista em um terraço e curta comodidades como Wi-Fi de cortesia e serviços de concierge.

Estacionamento
Restaurante
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Quadra de tênis

Localização

Herzog-Friedrich-Straße 6, Centro histórico de Innsbruck, Innsbruck, Tirol, Áustria

Ottoburg (0.1 milhas)

Helblinghaus (0.1 milhas)

Antigo mercadinho de Natal de Innsbruck (0.1 milhas)

Goldenes Dachl (0.1 milhas)

Inn (0.1 milhas)

Stadtturm (0.1 milhas)

Mais informações sobre a localização

Opções de quarto

4

Quarto clássico, 2 camas de solteiro

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

13

Quarto luxo, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

12

Quarto clássico, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

10

Quarto tradicional, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

9

Quarto clássico, 1 cama de solteiro

Detalhes do quarto

1 Cama De Solteiro

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre Hotel Goldener Adler, BW Signature Collection

9.1

Fantástico

Com base em 1.238 avaliações verificadas

Quem se hospeda aqui?

Negócios

9%

Casal

56%

Famílias

19%

Grupos

9%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hotel Goldener Adler, BW Signature Collection, viajantes elogiam a localização imbatível na Cidade Velha e o charme histórico, a equipe consistentemente simpática, os quartos confortáveis e um restaurante no local bem avaliado, com um café da manhã popular, tornando-o uma base conveniente e cheia de personalidade.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hotel Goldener Adler, BW Signature Collection, viajantes elogiam a localização imbatível na Cidade Velha e o charme histórico, a equipe consistentemente simpática, os quartos confortáveis e um restaurante no local bem avaliado, com um café da manhã popular, tornando-o uma base conveniente e cheia de personalidade.

Alguns hóspedes mencionam vistas agradáveis da Cidade Velha ou das montanhas, e um bom isolamento acústico, apesar do endereço central. Os pontos negativos mais comuns incluem problemas com o controle de temperatura ou ar condicionado em alguns quartos, ruído da rua ocasional quando as janelas estão abertas, estacionamento fora do local sem acesso direto para carros e relatos esporádicos sobre a limpeza ou carpetes desgastados. No geral, espere uma base central e acessível a pé, com conforto sólido, ideal se você prioriza a localização e o sabor local.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O restaurante e o bar no local recebem muitos elogios. O estacionamento é feito em uma garagem próxima e os carros não podem chegar à entrada; vários relatos citam problemas com o controle de temperatura ou ar condicionado, e alguns quartos não possuem geladeira/minibar.

Avaliações dos hóspedes relacionadas

10

Rebecca

5 de jun. de 2024

·

Hospedou-se por 1 noite

Great hotel in a perfect location. In pedestrian area, but parking garage close by is very convenient. Wonderful restaurant onsite.

Great hotel in a perfect location. In pedestrian area, but parking garage close by is very convenient. Wonderful restaurant onsite.

10

Bruce

21 de set. de 2024

·

Hospedou-se por 1 noite

A beautiful historical hotel in the heart of the old town. Everything was exceptional. My only complaint is that the thermostat is locked and 24C is uncomfortably warm for sleeping.

A beautiful historical hotel in the heart of the old town. Everything was exceptional. My only complaint is that the thermostat is locked and 24C is uncomfortably warm for sleeping.

10

Paul

12 de dez. de 2025

·

Hospedou-se por 1 noite

Great location and restaurant downstairs was delicious.

Great location and restaurant downstairs was delicious.

6

Toshiaki

9 de out. de 2024

·

Hospedou-se por 3 noites

no refrigerator.

no refrigerator.

10

Irene

20 de abr. de 2025

·

Hospedou-se por 1 noite

This 4-star hotel is centrally located near the Salzach River and Maria-Theresen Strasse - the main pedestrian walking street. It’s an historic corner building with guest rooms that have been renovated for modern comfort. The shower was one of the best! The downstairs restaurant and bar does a brisk business, which is due to the excellent regional cuisine and creative cocktails. We enjoyed a fabulous dinner and bottle of wine followed by a local dessert of vanilla Ice cream with pumpkin seed crush and oil. A bit odd sounding, but totally delicious!

This 4-star hotel is centrally located near the Salzach River and Maria-Theresen Strasse - the main pedestrian walking street. It’s an historic corner building with guest rooms that have been renovated for modern comfort. The shower was one of the best! The downstairs restaurant and bar does a brisk business, which is due to the excellent regional cuisine and creative cocktails. We enjoyed a fabulous dinner and bottle of wine followed by a local dessert of vanilla Ice cream with pumpkin seed crush and oil. A bit odd sounding, but totally delicious!

8

J

22 de out. de 2023

·

Hotel is very near to the attractions. We were allowed early check in which was much appreciated as our flight arrived very early in the morning. If you are driving, you need to park at "Altstadtgarage", Innrain 4, and get your ticket paid at the hotel (24 hours for EUR 18.00) before you go to collect your car and drive out. It’s about 3mins walk from carpark to hotel.

Hotel is very near to the attractions. We were allowed early check in which was much appreciated as our flight arrived very early in the morning. If you are driving, you need to park at "Altstadtgarage", Innrain 4, and get your ticket paid at the hotel (24 hours for EUR 18.00) before you go to collect your car and drive out. It’s about 3mins walk from carpark to hotel.

4

Courtney

18 de jun. de 2025

·

Hospedou-se por 3 noites

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.

10

Carsten

3 de ago. de 2024

·

Hospedou-se por 3 noites

Dette er et af de historiske hoteller og bygninger i Innsbruck, men de lever ikke på navnet alene. Værelset var i top med renlighed og komfort. Jeg savnede kun et lille køleskab til at svale drikkelse i, men det vidste jeg før jeg kom. De ansatte var venlige, og kvaliteten af morgenbuffeten var i top - specielt i de uovertrufne omgivelser i restauranten. Når man trådte ud af hotellet var man allerede i den historiske bydel, omgivet af seværdigheder og i gåafstand til alt. Kan kun anbefales.

Dette er et af de historiske hoteller og bygninger i Innsbruck, men de lever ikke på navnet alene. Værelset var i top med renlighed og komfort. Jeg savnede kun et lille køleskab til at svale drikkelse i, men det vidste jeg før jeg kom. De ansatte var venlige, og kvaliteten af morgenbuffeten var i top - specielt i de uovertrufne omgivelser i restauranten. Når man trådte ud af hotellet var man allerede i den historiske bydel, omgivet af seværdigheder og i gåafstand til alt. Kan kun anbefales.

8

Janet

28 de mai. de 2025

·

Hospedou-se por 3 noites

Central location, well appointed bright rooms in an historic hotel, terrific breakfast buffet. However, we were given a voucher for a free welcome drink at the hotel bar when we signed a card saying that we didn't require daily room cleaning service. But we had to pay full price for a glass of wine because we selected a more expensive wine off the menu, not their 'house' wine. We weren't aware of any restrictions, nothing was written on the voucher and we had placed them on the table when we ordered our wine. We felt the error was theirs which they more or less acknowledged but they wouldn't offer us a credit or even a discount at check out. It was a small thing but we thought it was the least they could do. We had two rooms and stayed for three days.

Central location, well appointed bright rooms in an historic hotel, terrific breakfast buffet. However, we were given a voucher for a free welcome drink at the hotel bar when we signed a card saying that we didn't require daily room cleaning service. But we had to pay full price for a glass of wine because we selected a more expensive wine off the menu, not their 'house' wine. We weren't aware of any restrictions, nothing was written on the voucher and we had placed them on the table when we ordered our wine. We felt the error was theirs which they more or less acknowledged but they wouldn't offer us a credit or even a discount at check out. It was a small thing but we thought it was the least they could do. We had two rooms and stayed for three days.

10

Rares

2 de jun. de 2024

·

Hospedou-se por 1 noite

Nice, welcoming hotel in the old city. Lots of character yet modern amenities. Great food at the restaurant. Be aware if you go by car: you cannot get your car to the hotel. Must park some 250m away and carry your luggage.

Nice, welcoming hotel in the old city. Lots of character yet modern amenities. Great food at the restaurant. Be aware if you go by car: you cannot get your car to the hotel. Must park some 250m away and carry your luggage.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos são geralmente descritos como limpos, com várias avaliações elogiando a manutenção. Alguns hóspedes relataram problemas como cabelo no banheiro ou carpete datado/desgastado que parecia menos limpo.

Avaliações dos hóspedes relacionadas

8

Jennifer

30 de jan. de 2026

·

Hospedou-se por 1 noite

The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.

The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.

6

Sverre

24 de jul. de 2024

·

Hospedou-se por 1 noite

Very nice location in the city center in an historical building. Staff is friendly and helpful. However, the shower was not cleaned with hairballs stuck to the shampoo dispenser and hair on the sheets. We were tired and only stayed for one night so did not bother making a fuzz.

Very nice location in the city center in an historical building. Staff is friendly and helpful. However, the shower was not cleaned with hairballs stuck to the shampoo dispenser and hair on the sheets. We were tired and only stayed for one night so did not bother making a fuzz.

10

Michelle

22 de fev. de 2024

·

Hospedou-se por 1 noite

I am very happy with my stay as the room is very clean and comfortable. Overall it’s very well maintained and it’s walking distance to all the attractions in the city by foot.

I am very happy with my stay as the room is very clean and comfortable. Overall it’s very well maintained and it’s walking distance to all the attractions in the city by foot.

10

Susana

19 de mai. de 2023

·

Hospedou-se por 3 noites

Arrived by train to Innsbruck. Hotel is 3-4 stops by bus and then about a block walk. Very easy. Location couldn’t be better, right in the historic center. Walkable to all the river, main shopping street, restaurants, activities. Staff was helpful, polite and welcoming. The building was built in the 1300s and beautifully restored. Room and bath very comfortable and super clean.

Arrived by train to Innsbruck. Hotel is 3-4 stops by bus and then about a block walk. Very easy. Location couldn’t be better, right in the historic center. Walkable to all the river, main shopping street, restaurants, activities. Staff was helpful, polite and welcoming. The building was built in the 1300s and beautifully restored. Room and bath very comfortable and super clean.

10

Roberta

29 de out. de 2025

·

Hospedou-se por 1 noite

Fantastic location, clean, spacious rooms and loads of character!

Fantastic location, clean, spacious rooms and loads of character!

10

Paulo Sérgio

5 de out. de 2025

·

Hospedou-se por 3 noites

Quarto super limpo, no centro antigo de Innsbruck.

Quarto super limpo, no centro antigo de Innsbruck.

10

julia

25 de out. de 2024

·

Hospedou-se por 1 noite

Great location, clean, safe, walkable to everything. Wonderful staff, breakfast, would def stay here again.

Great location, clean, safe, walkable to everything. Wonderful staff, breakfast, would def stay here again.

8

Madeline

2 de mai. de 2024

·

Hospedou-se por 1 noite

This hotel definitely has its quirks. The shag carpet is something that we read about in other reviews & is one of the things that made the hotel not feel as clean. Besides that the hotel has a lot of character & is a really convenient location for exploring we city. We walked every where we wanted & needed to! The off site parking was a little confusing to find at first but once we did it was only a 5 min walk to the hotel. The staff was very kind & helpful with restaurant recommendations.

This hotel definitely has its quirks. The shag carpet is something that we read about in other reviews & is one of the things that made the hotel not feel as clean. Besides that the hotel has a lot of character & is a really convenient location for exploring we city. We walked every where we wanted & needed to! The off site parking was a little confusing to find at first but once we did it was only a 5 min walk to the hotel. The staff was very kind & helpful with restaurant recommendations.

8

Teresa

11 de out. de 2025

·

Hospedou-se por 2 noites

Great location, nice room, very clean

Great location, nice room, very clean

10

Matthew

23 de jan. de 2026

·

Hospedou-se por 1 noite

Beautiful rooms - 3 windows overlooking the street. Clean and lovely service

Beautiful rooms - 3 windows overlooking the street. Clean and lovely service

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são confortáveis, muitos com um caráter histórico; alguns são espaçosos, com vista para a cidade ou para as montanhas, e o isolamento mantém muitos quartos silenciosos. Os pontos negativos incluem layouts de banheiro incomuns, ruído da rua ocasional com as janelas abertas e pequenas falhas tecnológicas, como Wi-Fi fraco ou uma TV que não funciona.

Avaliações dos hóspedes relacionadas

6

Kerry

19 de out. de 2025

·

Hospedou-se por 2 noites

So I would like to give this room a better than three stars because of the location but I just can't. The pillows at this hotel are awful!! Also the noise from outside from the nearby bars on a Friday night are so bad I had to use my noise cancelling headphones to sleep. Also if you are short you won't be able to open the windows. It gets really really stuffy in that room even on a cold night. There must be other hotels nearby that are better. Also the pictures on here of the room make it look more lux than it is.

So I would like to give this room a better than three stars because of the location but I just can't. The pillows at this hotel are awful!! Also the noise from outside from the nearby bars on a Friday night are so bad I had to use my noise cancelling headphones to sleep. Also if you are short you won't be able to open the windows. It gets really really stuffy in that room even on a cold night. There must be other hotels nearby that are better. Also the pictures on here of the room make it look more lux than it is.

10

Renate

26 de nov. de 2025

·

Hospedou-se por 3 noites

It was very pleasant and I appreciated the quiet although the hotel is in a busy stree. It is well insulated so that the noise from outside does not come through.

It was very pleasant and I appreciated the quiet although the hotel is in a busy stree. It is well insulated so that the noise from outside does not come through.

8

Ian

11 de set. de 2025

·

Hospedou-se por 2 noites

Good hotel, only issue was WiFi and TV signal a bit weak

Good hotel, only issue was WiFi and TV signal a bit weak

8

Jennifer

30 de jan. de 2026

·

Hospedou-se por 1 noite

The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.

The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.

10

Teri

5 de out. de 2025

·

Hospedou-se por 2 noites

The hotel was in a great location being right in the center of the Old Town. Our room was small but well equipped and laid out. The only knock on the room would be the carpet as it seen better days, but I'm still giving the hotel 5 stars because it was a very nice place to stay being close to everything, and the staff were great.

The hotel was in a great location being right in the center of the Old Town. Our room was small but well equipped and laid out. The only knock on the room would be the carpet as it seen better days, but I'm still giving the hotel 5 stars because it was a very nice place to stay being close to everything, and the staff were great.

10

donovan

24 de jun. de 2024

·

Hospedou-se por 2 noites

Very historic yet in excellent shape, fine decor, great breakfast, In the heart of old Town historic district. Desk helped us with activities. only the TV didn't work

Very historic yet in excellent shape, fine decor, great breakfast, In the heart of old Town historic district. Desk helped us with activities. only the TV didn't work

6

Ben

21 de dez. de 2025

·

Hospedou-se por 2 noites

Great location, staff were very friendly. The bathrooms in the rooms are really odd.

Great location, staff were very friendly. The bathrooms in the rooms are really odd.

10

Veronica

8 de fev. de 2026

·

Hospedou-se por 2 noites

Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.

Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.

10

DAVID

9 de dez. de 2025

·

Hospedou-se por 2 noites

Room overlooked a few Christmas market stalls and we could hear when the Krampus ruckus was kicking off in time to get down and see them.

Room overlooked a few Christmas market stalls and we could hear when the Krampus ruckus was kicking off in time to get down and see them.

10

Matthew

23 de jan. de 2026

·

Hospedou-se por 1 noite

Beautiful rooms - 3 windows overlooking the street. Clean and lovely service

Beautiful rooms - 3 windows overlooking the street. Clean and lovely service

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado por ser atencioso, prestativo e acolhedor, com casos de check-in antecipado tranquilo. Algumas avaliações relatam falhas, como um atendimento rude, recepção lenta ou ausente, ou mau atendimento em relação ao ar condicionado e um problema com um voucher de bar.

Avaliações dos hóspedes relacionadas

10

Anthony

15 de jan. de 2026

·

Hospedou-se por 1 noite

Excellent accommodation and very attentive staff

Excellent accommodation and very attentive staff

10

Isabel

5 de nov. de 2025

·

Hospedou-se por 2 noites

What stood out was the friendliness and helpfulness of the staff. The hotel is well located.

What stood out was the friendliness and helpfulness of the staff. The hotel is well located.

10

Benjamin

18 de ago. de 2025

·

Hospedou-se por 1 noite

Amazing place. Very kind people. We arrived a couple of hours before normal check in, after long trip from Denmark, but there were no problem for us to check in a bit early. Perfect location, and a perfect restaurant.

Amazing place. Very kind people. We arrived a couple of hours before normal check in, after long trip from Denmark, but there were no problem for us to check in a bit early. Perfect location, and a perfect restaurant.

10

Marguerite

1 de dez. de 2025

·

Hospedou-se por 2 noites

The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!

The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!

10

Steven

28 de out. de 2025

·

Hospedou-se por 2 noites

Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.

Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.

10

Daniel

20 de nov. de 2025

·

Hospedou-se por 2 noites

Staff is great, rooms are great, and the accessibility to local shops/restaurants is great.

Staff is great, rooms are great, and the accessibility to local shops/restaurants is great.

10

Suzanna

8 de set. de 2025

·

Hospedou-se por 2 noites

The reception desk staff was so helpful.

The reception desk staff was so helpful.

4

Courtney

18 de jun. de 2025

·

Hospedou-se por 3 noites

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.

6

Karen

14 de dez. de 2025

·

Hospedou-se por 1 noite

Great location. Basic room. Not great service on check in - receptionist was rude.

Great location. Basic room. Not great service on check in - receptionist was rude.

8

Janet

28 de mai. de 2025

·

Hospedou-se por 3 noites

Central location, well appointed bright rooms in an historic hotel, terrific breakfast buffet. However, we were given a voucher for a free welcome drink at the hotel bar when we signed a card saying that we didn't require daily room cleaning service. But we had to pay full price for a glass of wine because we selected a more expensive wine off the menu, not their 'house' wine. We weren't aware of any restrictions, nothing was written on the voucher and we had placed them on the table when we ordered our wine. We felt the error was theirs which they more or less acknowledged but they wouldn't offer us a credit or even a discount at check out. It was a small thing but we thought it was the least they could do. We had two rooms and stayed for three days.

Central location, well appointed bright rooms in an historic hotel, terrific breakfast buffet. However, we were given a voucher for a free welcome drink at the hotel bar when we signed a card saying that we didn't require daily room cleaning service. But we had to pay full price for a glass of wine because we selected a more expensive wine off the menu, not their 'house' wine. We weren't aware of any restrictions, nothing was written on the voucher and we had placed them on the table when we ordered our wine. We felt the error was theirs which they more or less acknowledged but they wouldn't offer us a credit or even a discount at check out. It was a small thing but we thought it was the least they could do. We had two rooms and stayed for three days.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excelente localização central na Cidade Velha, a uma curta distância a pé das principais atrações, do rio, de lojas e de transporte público. Não é permitido dirigir até a entrada; os hóspedes usam uma garagem próxima e caminham alguns minutos.

Avaliações dos hóspedes relacionadas

10

Eleanor

27 de mai. de 2024

·

Hospedou-se por 1 noite

This property is in an ideal location next to the Golden Roof, shopping and dining, as well as the waterfront!

This property is in an ideal location next to the Golden Roof, shopping and dining, as well as the waterfront!

10

Deborah

22 de dez. de 2025

·

Hospedou-se por 3 noites

The location is incredible . Everything is walkable . The room was very comfortable and quiet . The staff very welcoming . I had booked 3 nights and the hotel provided me a 3 day card good for buses, trams and local trains as well as discounts off of attractions . They also have their own restaurant.

The location is incredible . Everything is walkable . The room was very comfortable and quiet . The staff very welcoming . I had booked 3 nights and the hotel provided me a 3 day card good for buses, trams and local trains as well as discounts off of attractions . They also have their own restaurant.

10

Christian

22 de jun. de 2025

·

Hospedou-se por 2 noites

The hotel was perfect! An absolutely amazing location right in the heart of the city. Plenty of restaurants and stores in the area. Staff was very friendly and helpful

The hotel was perfect! An absolutely amazing location right in the heart of the city. Plenty of restaurants and stores in the area. Staff was very friendly and helpful

8

allan

31 de jan. de 2026

·

Hospedou-se por 1 noite

Flot hotel med god beliggenhed

Flot hotel med god beliggenhed

10

Steven

28 de out. de 2025

·

Hospedou-se por 2 noites

Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.

Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.

10

julia

25 de out. de 2024

·

Hospedou-se por 1 noite

Great location, clean, safe, walkable to everything. Wonderful staff, breakfast, would def stay here again.

Great location, clean, safe, walkable to everything. Wonderful staff, breakfast, would def stay here again.

10

Robert

19 de set. de 2024

·

Hospedou-se por 3 noites

The property is in the heart of Old Town and close to the Inn River. It is in an awesome location for touring Innsbruck

The property is in the heart of Old Town and close to the Inn River. It is in an awesome location for touring Innsbruck

10

Sam

12 de jun. de 2024

·

I recently had the pleasure of staying at Hotel Goldener Adler in Innsbruck with my wife, and I can confidently give it a five-star rating. The location is simply perfect, situated close to the river and right by the Golden Roof building, the city's most famous symbol. This historic roof. The hotel building itself shares this rich history, being no younger than the Golden Roof, but has been wonderfully renovated and maintained. We found the hotel to be incredibly convenient, just a five-minute walk to the Nordpark Railway Station's telecabin, designed by the world-renowned architect Zaha Hadid. This made exploring Innsbruck and its surroundings extremely easy. My wife and I stayed in a high-end suite for two nights, and it was an absolute delight. The suite offered beautiful views, a large bathroom, and a nice entry lobby leading to the spacious bathroom. The amenities and attention to detail truly enhanced our stay. We thoroughly enjoyed our time at Hotel Goldener Adler and will definitely choose to stay here again on our next visit to Innsbruck. Highly recommended for anyone looking to experience the charm and history of this beautiful city.

I recently had the pleasure of staying at Hotel Goldener Adler in Innsbruck with my wife, and I can confidently give it a five-star rating. The location is simply perfect, situated close to the river and right by the Golden Roof building, the city's most famous symbol. This historic roof. The hotel building itself shares this rich history, being no younger than the Golden Roof, but has been wonderfully renovated and maintained. We found the hotel to be incredibly convenient, just a five-minute walk to the Nordpark Railway Station's telecabin, designed by the world-renowned architect Zaha Hadid. This made exploring Innsbruck and its surroundings extremely easy. My wife and I stayed in a high-end suite for two nights, and it was an absolute delight. The suite offered beautiful views, a large bathroom, and a nice entry lobby leading to the spacious bathroom. The amenities and attention to detail truly enhanced our stay. We thoroughly enjoyed our time at Hotel Goldener Adler and will definitely choose to stay here again on our next visit to Innsbruck. Highly recommended for anyone looking to experience the charm and history of this beautiful city.

10

Veronica

8 de fev. de 2026

·

Hospedou-se por 2 noites

Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.

Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.

10

Howard

24 de jun. de 2024

·

Hospedou-se por 1 noite

Great location at the edge of old town. Location was much better than I had expected. Would look to use this hotel again.

Great location at the edge of old town. Location was much better than I had expected. Would look to use this hotel again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente elogiado e frequentemente descrito como delicioso, enquanto o restaurante no local recebe ótimas avaliações pela culinária regional e pelas bebidas. Alguns hóspedes acharam o preço do café da manhã alto ou o cardápio não do seu agrado.

Avaliações dos hóspedes relacionadas

10

Christof

27 de fev. de 2026

·

Hospedou-se por 2 noites

Zimmer ok, Frühstück super! Restaurant sehr gut! Personal top!

Zimmer ok, Frühstück super! Restaurant sehr gut! Personal top!

10

Melissa

24 de jun. de 2025

·

Hospedou-se por 2 noites

Staff was excellent - friendly and efficient. Breakfast has many options and great made to order eggs and bacon, dinner at the restaurant was one of our best meals, location is amazing and hotel itself is historic!

Staff was excellent - friendly and efficient. Breakfast has many options and great made to order eggs and bacon, dinner at the restaurant was one of our best meals, location is amazing and hotel itself is historic!

10

Claire

17 de ago. de 2025

·

Hospedou-se por 1 noite

Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent

Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent

10

Paul

12 de dez. de 2025

·

Hospedou-se por 1 noite

Great location and restaurant downstairs was delicious.

Great location and restaurant downstairs was delicious.

10

Marguerite

1 de dez. de 2025

·

Hospedou-se por 2 noites

The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!

The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!

10

Irene

20 de abr. de 2025

·

Hospedou-se por 1 noite

This 4-star hotel is centrally located near the Salzach River and Maria-Theresen Strasse - the main pedestrian walking street. It’s an historic corner building with guest rooms that have been renovated for modern comfort. The shower was one of the best! The downstairs restaurant and bar does a brisk business, which is due to the excellent regional cuisine and creative cocktails. We enjoyed a fabulous dinner and bottle of wine followed by a local dessert of vanilla Ice cream with pumpkin seed crush and oil. A bit odd sounding, but totally delicious!

This 4-star hotel is centrally located near the Salzach River and Maria-Theresen Strasse - the main pedestrian walking street. It’s an historic corner building with guest rooms that have been renovated for modern comfort. The shower was one of the best! The downstairs restaurant and bar does a brisk business, which is due to the excellent regional cuisine and creative cocktails. We enjoyed a fabulous dinner and bottle of wine followed by a local dessert of vanilla Ice cream with pumpkin seed crush and oil. A bit odd sounding, but totally delicious!

10

Veronica

8 de fev. de 2026

·

Hospedou-se por 2 noites

Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.

Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.

8

Sandra

10 de jan. de 2026

·

Hospedou-se por 2 noites

Personal an der Rezeption war sehr freundlich, tolle location. Frühstück Buffet war gut aber könnte nich verbessert werden. Gute marmalade fehlt, warmed porridge/bircher Müsli wäre schön. Fischer O-Saft war toll !

Personal an der Rezeption war sehr freundlich, tolle location. Frühstück Buffet war gut aber könnte nich verbessert werden. Gute marmalade fehlt, warmed porridge/bircher Müsli wäre schön. Fischer O-Saft war toll !

10

Ginette

15 de jul. de 2025

·

Hospedou-se por 2 noites

Super hotel avec un décor authentique et rustique. Vraiment très bien situé. De plus, le petit-déjeuné brunch est fantastique et délicieux.

Super hotel avec un décor authentique et rustique. Vraiment très bien situé. De plus, le petit-déjeuné brunch est fantastique et délicieux.

6

Marijane

30 de nov. de 2024

·

Hospedou-se por 3 noites

Perfect location for the old city and the Christmas markets. The breakfast is not worth 24 euros tho. If you’re a picky diner like me the hotel restaurant may disappoint. Baby deer? Come on. They prepared a chicken breast for me as the rest of the menu was game oriented which was very kind. Also did not like the stuffed animals and mounted animal heads here and there. Would not stay again but others may not be bothered by all that.

Perfect location for the old city and the Christmas markets. The breakfast is not worth 24 euros tho. If you’re a picky diner like me the hotel restaurant may disappoint. Baby deer? Come on. They prepared a chicken breast for me as the rest of the menu was game oriented which was very kind. Also did not like the stuffed animals and mounted animal heads here and there. Would not stay again but others may not be bothered by all that.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Regiane

semana passada

·

Hospedou-se por 3 noites

O quarto muito pequeno com um carpete muito ultrapassado , no mais Exelente Localização .

O quarto muito pequeno com um carpete muito ultrapassado , no mais Exelente Localização .

8

Katia Brito

15 de ago. de 2026

·

Hospedou-se por 4 noites

O quarto era limpo mas não tinha nenhuma comodidade, nem frigobar, nem amenites, o secador de cabelo era pequeno e não secava bem, e não oferecem nem touca de banho logo sem alternativa se não a de ficar com cabelo molhado. Não ter frigobar para um hotel4 estrelas para mim é inaceitável. A localização é maravilhosa, o único problema é se vc for de carro, pois não consegue chegar na porta.

O quarto era limpo mas não tinha nenhuma comodidade, nem frigobar, nem amenites, o secador de cabelo era pequeno e não secava bem, e não oferecem nem touca de banho logo sem alternativa se não a de ficar com cabelo molhado. Não ter frigobar para um hotel4 estrelas para mim é inaceitável. A localização é maravilhosa, o único problema é se vc for de carro, pois não consegue chegar na porta.

10

Louise Dias

3 de jun. de 2026

·

Hospedou-se por 1 noite

Atendimento da recepção espetacular, muito atenciosos e acolhedores. O buffet de café da manhã também é bem completo e o atendimento é ótimo.

Atendimento da recepção espetacular, muito atenciosos e acolhedores. O buffet de café da manhã também é bem completo e o atendimento é ótimo.

10

William

31 de mai. de 2026

·

Hospedou-se por 1 noite

Quarto confortável e funcionários excelentes

Quarto confortável e funcionários excelentes

10

Maria Lucia

4 de fev. de 2026

·

Hospedou-se por 3 noites

Equipe excelente.

Equipe excelente.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 14:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Este estabelecimento fica em uma área restrita para tráfego de carros e o acesso é feito somente a pé. O estacionamento não está disponível para SUVs, veículos recreativos, ônibus, trailers nem veículos grandes com mais de 2,1 metros de altura.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito e dinheiro.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça e kit de primeiros socorros
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).

Há restrições de altura no estacionamento.

Pagamento sem dinheiro em espécie disponível para todas as transações.

Para informações sobre a política de privacidade da rede Best Western, consulte https://www.bestwestern.com.br/politica-de-privacidade.

Taxa de café da manhã completo: EUR 24 por pessoa
Taxa para estacionamento sem manobrista: EUR 18 por dia
Taxa para animais de estimação: EUR 20 por animal, por diária
Animais de serviço são isentos de taxas
Taxa para cama dobrável: EUR 49 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.