Alexander House Hotel & Utopia Spa
260 USD
a notte
Media per ottobre
Prezzi per Alexander House Hotel & Utopia Spa
Seleziona le date per controllare prezzi e disponibilità
260 USD
a notte
Media per ottobre
Prezzi medi mensili
Presso Alexander House Hotel & Utopia Spa, il prezzo per notte è in media di 225 USD nel mese più economico (aprile) e di 299 USD nel mese più caro (settembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 244 USD |
| febbraio | 266 USD |
| marzo | 236 USD |
| aprile | 225 USD |
| maggio | 255 USD |
| giugno | 267 USD |
| luglio | 268 USD |
| agosto | 280 USD |
| settembre | 299 USD |
| ottobre | 260 USD |
| novembre | 245 USD |
| dicembre | 236 USD |
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ott · 260 USD
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Prezzo più alto: settembre (circa 299 USD)
Prezzo più basso: aprile (circa 225 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina coperta, una vasca idromassaggio e un campo da te...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina coperta, una vasca idromassaggio e un campo da tennis all'aperto. Questo hotel in stile vittoriano propone il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di check-in veloce, check-out veloce e quotidiani gratuiti nella hall. Stai pianificando un evento a East Grinstead? Presso un hotel avrai a disposizione 46 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Mangia un boccone da AGs 3 Rosette Restaurant, uno dei 2 ristoranti disponibili presso un hotel, oppure non uscire e approfitta del servizio in camera con orario limitato. Rilassati con un drink rinfrescante! Troverai 3 bar/lounge. La colazione continentale è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 58 camere con arredamento individuale della struttura, complete di frigorifero e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia firmati e asciugacapelli. I comfort includono cassaforte (adatta a contenere un laptop) e scrivanie, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Alexander House And Utopia Spa, struttura nel centro storico di East Grinstead, è a soli 5 minuti di auto da Fattoria Educativa Tulley's Farm e da Saint Hill Manor. Questo hotel di lusso dista 20,6 km da Surrey Hills e 27,2 km da South Downs National Park.
Nelle vicinanze
Fattoria Educativa Tulley's Farm(2.3 miglia)
Stone Farm Rocks(2.6 miglia)
Saint Hill Manor(2.7 miglia)
St. Margaret's Church(2.9 miglia)
Wakehurst Place(3 miglia)
Museo etnografico Priest House(3 miglia)
Bluebell Railway - East Grinstead Station(3.2 miglia)
Standen House and Garden(3.3 miglia)
Sackville College(3.5 miglia)
Area naturale High Weald(3.5 miglia)
Teatro Chequer Mead Community Arts Centre(3.5 miglia)
Chiesa di St Swithun'(3.6 miglia)
Campo da golf Effingham Park(3.8 miglia)
Worth St. Nicholas' Church (Worth Church)(4.3 miglia)
Queen Victoria Hospital(4.4 miglia)
Aeroporto di Gatwick (LGW)(9.3 miglia)
Aeroporto di Londra-City (LCY)(54.8 miglia)
Aeroporto di Heathrow (LHR)(50.6 miglia)
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Banco escursioni
Posizione
East Street, Turners Hill, Inghilterra, Regno Unito
Fattoria Educativa Tulley's Farm (2.3 miglia)
Stone Farm Rocks (2.6 miglia)
Saint Hill Manor (2.7 miglia)
St. Margaret's Church (2.9 miglia)
Wakehurst Place (3 miglia)
Museo etnografico Priest House (3 miglia)
Opzioni camera
6
Luxury Super King Room
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
377 ft²
Wi-Fi (gratuito)Vasca da bagno e doccia separateFrigorifero
5
Suite Tradizionale
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1000 ft²
Wi-Fi (gratuito)Soggiorno separatoFrigorifero
7
Suite (Spa)
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
592 ft²
Wi-Fi (gratuito)Vasca da bagno profondaVasca da bagno e doccia separate
1
Singola Standard
Dettagli della camera
1 Letto Singolo
215 ft²
Wi-Fi (gratuito)FrigoriferoBagno privato
5
Suite (Master)
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
1238 ft²
Wi-Fi (gratuito)Vasca da bagno profondaVasca da bagno e doccia separate
10
Comfy King Room
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
321 ft²
Wi-Fi (gratuito)FrigoriferoBagno privato
20
Suite, vista giardino
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
560 ft²
Bancone o terrazzaWi-Fi (gratuito)Soggiorno separatoVasca da bagno profonda
10
Suite Junior, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
431 ft²
Wi-Fi (gratuito)Vasca da bagno profondaVasca da bagno e doccia separate
7
Cosy Double Room
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
269 ft²
Wi-Fi (gratuito)FrigoriferoBagno privato
Recensioni degli ospiti su Alexander House Hotel & Utopia Spa
8.3
Molto buono
Sulla base di 639 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
4%
In coppia
64%
Famiglia
11%
Gruppo
17%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Alexander House Hotel & Utopia Spa, gli ospiti apprezzano gli splendidi spazi verdi e una spa rinomata, evidenziando anche alcune aree datate, problemi di manutenzione della struttura e costi aggiuntivi per l'accesso alla spa.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Alexander House Hotel & Utopia Spa, gli ospiti apprezzano gli splendidi spazi verdi e una spa rinomata, evidenziando anche alcune aree datate, problemi di manutenzione della struttura e costi aggiuntivi per l'accesso alla spa.
Il servizio è ampiamente descritto come cordiale e attento, con personale spesso pronto a risolvere i problemi e a celebrare le occasioni speciali con premura. La qualità delle camere varia da opzioni spaziose e moderne a camere datate con layout scomodi, rumore proveniente da unità esterne o raffreddamento insufficiente in caso di caldo. La ristorazione riceve pareri contrastanti: molti apprezzano la cena e la colazione, ma altri la trovano costosa o occasionalmente fredda e con ritardi. Ci si può aspettare un soggiorno panoramico e incentrato sul servizio, con un forte appeal della spa, ma con alcune riserve riguardo al rapporto qualità-prezzo e alla manutenzione.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Le strutture della spa sono ampiamente elogiate, con piscine e giardini suggestivi, ma diverse recensioni segnalano costi aggiuntivi per l'accesso e occasionali problemi di temperatura o affollamento. Apprezzati anche il parcheggio e le aree del bar; una recensione segnala una palestra poco fornita.
Recensioni degli ospiti correlate
6
Darren
7 apr 2024
·
Soggiorno di 1 notte
This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service. What I do fault are the 'basics'. An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'. A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics Unusable WiFi in the room? It's 2024! Overall I feel we've paid a premium price for an underdeveloped product.
This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service. What I do fault are the 'basics'. An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'. A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics Unusable WiFi in the room? It's 2024! Overall I feel we've paid a premium price for an underdeveloped product.
10
Mike
20 nov 2025
·
Soggiorno di 1 notte
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
8
Ms
1 ago 2024
·
Soggiorno di 2 notti
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
10
Matthew
2 giu 2025
·
Soggiorno di 1 notte
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
4
Nick
2 lug 2025
·
Soggiorno di 1 notte
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
8
Dawn
22 apr 2025
·
Soggiorno di 3 notti
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
10
Jessica
12 set 2023
·
Soggiorno di 1 notte
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
8
Kaity
2 lug 2025
·
Soggiorno di 1 notte
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
8
Jodie
5 ott 2025
·
Soggiorno di 1 notte
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
10
Nursen
18 feb 2023
·
Soggiorno di 1 notte
Amazing spa, one of the best I’ve been to would highly recommend it.
Amazing spa, one of the best I’ve been to would highly recommend it.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti trovano le camere e le aree della spa pulite, ma diverse recensioni descrivono arredi stanchi, macchie, odori di muffa e carenze nella manutenzione in alcuni punti.
Recensioni degli ospiti correlate
10
john
7 ago 2023
·
Soggiorno di 1 notte
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
10
Matthew
2 giu 2025
·
Soggiorno di 1 notte
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
4
Nick
2 lug 2025
·
Soggiorno di 1 notte
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
8
Tracey
26 mar 2025
·
Soggiorno di 1 notte
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
10
Jessica
12 set 2023
·
Soggiorno di 1 notte
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
8
Kaity
2 lug 2025
·
Soggiorno di 1 notte
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
10
Elizabeth
4 apr 2025
·
Soggiorno di 1 notte
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
10
DAVID
10 ago 2025
·
Soggiorno di 1 notte
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
6
Richard
27 gen 2023
·
Staff all friendly and helpful so can’t fault them but hotel itself is a bit tired and not the look and feel of a 5 star hotel so prices should reflect this. Room had large stains on the carpet and pillows so won’t be returning any time soon.
Staff all friendly and helpful so can’t fault them but hotel itself is a bit tired and not the look and feel of a 5 star hotel so prices should reflect this. Room had large stains on the carpet and pillows so won’t be returning any time soon.
8
Jodie
5 ott 2025
·
Soggiorno di 1 notte
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le esperienze variano notevolmente: alcune camere sono spaziose, moderne e confortevoli, con vista sul giardino, mentre altre appaiono datate, con layout scomodi, rumore proveniente da unità esterne e raffreddamento inadeguato in caso di clima caldo.
Recensioni degli ospiti correlate
6
Xavier
13 apr 2025
·
Soggiorno di 2 notti
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
10
john
7 ago 2023
·
Soggiorno di 1 notte
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
8
G
19 mar 2024
·
Soggiorno di 1 notte
Good location; great wine options; friendly reception staff and nice rooms.
Good location; great wine options; friendly reception staff and nice rooms.
6
Gordon
14 lug 2025
·
Soggiorno di 2 notti
Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
6
Carolyn
5 feb 2023
·
Soggiorno di 1 notte
Lots of lovely furnishings and comforts (lovely robes etc). Some more investment in the property required to up the maintenance levels and make the older (and charming) rooms completely successful. I wouldn’t have been disturbed by the air con units outside my room if the windows had been double glazed. Continental breakfast was perfectly acceptable but uninspired.
Lots of lovely furnishings and comforts (lovely robes etc). Some more investment in the property required to up the maintenance levels and make the older (and charming) rooms completely successful. I wouldn’t have been disturbed by the air con units outside my room if the windows had been double glazed. Continental breakfast was perfectly acceptable but uninspired.
8
Kaity
2 lug 2025
·
Soggiorno di 1 notte
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
10
DAVID
10 ago 2025
·
Soggiorno di 1 notte
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
6
Jamie
24 dic 2024
·
Soggiorno di 1 notte
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
10
Tracey
12 set 2023
·
Soggiorno di 1 notte
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
8
Jodie
5 ott 2025
·
Soggiorno di 1 notte
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
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Servizio
Il servizio è un punto di forza costante, con personale cordiale e attento che risolve i problemi e celebra le occasioni speciali con premura. Alcuni ospiti hanno notato delle lacune alla reception o durante i pasti.
Recensioni degli ospiti correlate
10
Debbie
20 feb 2025
·
Soggiorno di 1 notte
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
6
Mireya and Sofia
7 mar 2025
·
Soggiorno di 1 notte
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
10
James
22 ago 2025
·
Soggiorno di 3 notti
Excellent venue. Staff Excellent Facilities brilliant.
Excellent venue. Staff Excellent Facilities brilliant.
10
Mike
20 nov 2025
·
Soggiorno di 1 notte
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
8
Samantha
30 ott 2023
·
Soggiorno di 1 notte
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
10
Matthew
2 giu 2025
·
Soggiorno di 1 notte
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
10
Natasha
19 giu 2025
·
Soggiorno di 1 notte
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
10
liam
23 ago 2025
·
Soggiorno di 1 notte
Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
8
Andrew
22 ago 2025
·
Soggiorno di 1 notte
All the staff were excellent and very helpful. Would highly recommend.
All the staff were excellent and very helpful. Would highly recommend.
10
Tracey
12 set 2023
·
Soggiorno di 1 notte
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
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Posizione
Immerso in uno splendido parco e giardino, con facile accesso a Gatwick e ad attrazioni vicine come Wakehurst, ideale come base rilassante per soste o brevi soggiorni.
Recensioni degli ospiti correlate
10
jo
26 mag 2024
·
Soggiorno di 1 notte
Lovely location grwat facilities staff are very helpful 😀
Lovely location grwat facilities staff are very helpful 😀
10
john
15 nov 2024
·
Soggiorno di 2 notti
Beautiful property both inside and out with nice parking
Beautiful property both inside and out with nice parking
10
Carolan
14 ott 2024
·
Soggiorno di 1 notte
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
10
Oswaldo
16 dic 2024
·
Soggiorno di 1 notte
Location
Location
10
Stephen
12 set 2024
·
Soggiorno di 1 notte
Lovely hotel in beautiful surroundings .
Lovely hotel in beautiful surroundings .
10
Christopher
20 set 2024
·
Soggiorno di 1 notte
This place was better than expected no need to leave the property! Wish we did 2 nights here
This place was better than expected no need to leave the property! Wish we did 2 nights here
8
Dawn
22 apr 2025
·
Soggiorno di 3 notti
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
8
Kaity
2 lug 2025
·
Soggiorno di 1 notte
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
10
DAVID
10 ago 2025
·
Soggiorno di 1 notte
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
10
John
31 lug 2024
·
Soggiorno di 2 notti
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
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Ristorazione
Il cibo riceve pareri contrastanti: molti apprezzano la cena e le abbondanti colazioni, ma altri lo trovano costoso o occasionalmente servito freddo, con alcuni ritardi ed errori negli ordini.
Recensioni degli ospiti correlate
10
Debbie
20 feb 2025
·
Soggiorno di 1 notte
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
6
Xavier
13 apr 2025
·
Soggiorno di 2 notti
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
10
Sharon
27 ago 2025
·
Soggiorno di 2 notti
Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
10
Carolan
14 ott 2024
·
Soggiorno di 1 notte
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
10
Matthew
2 giu 2025
·
Soggiorno di 1 notte
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
8
Alistair
16 mag 2025
·
Soggiorno di 1 notte
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
10
Jessica
12 set 2023
·
Soggiorno di 1 notte
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
4
Emma
17 mar 2025
·
Soggiorno di 1 notte
The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up. Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible.. The decor was dated and cheap looking. Terrible value for money overall.
The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up. Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible.. The decor was dated and cheap looking. Terrible value for money overall.
10
deborah
30 lug 2024
·
Soggiorno di 1 notte
Excellent spa hotel. Food go9d not great
Excellent spa hotel. Food go9d not great
6
Jamie
24 dic 2024
·
Soggiorno di 1 notte
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
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2
Erik
3 settimane fa
·
Soggiorno di 1 notte
Check in was not good. Waited 2 hours and other ppl arrived later and got rooms before. Very unfriendly reception.
Check in was not good. Waited 2 hours and other ppl arrived later and got rooms before. Very unfriendly reception.
10
Rissa
31 ago 2026
·
Soggiorno di 2 notti
Everything about this hotel is fantastic. Beautiful rural setting, helpful and friendly staff and tastefully decorred room.
Everything about this hotel is fantastic. Beautiful rural setting, helpful and friendly staff and tastefully decorred room.
10
Graham
18 ago 2026
·
Soggiorno di 1 notte
Fantastic spa hotel. Garden suites are very modern and have aircon. Breakfast was great.
Fantastic spa hotel. Garden suites are very modern and have aircon. Breakfast was great.
10
Matt
17 ago 2026
·
Soggiorno di 1 notte
Lovely getaway for a spa day and a romantic dinner
Lovely getaway for a spa day and a romantic dinner
8
Cassim
9 lug 2026
·
Soggiorno di 2 notti
Nice spa
Nice spa
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:00
Prima delle 11:00
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Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-22: 356.4094467396545USD
- 2026-10-23: NO DATA
- 2026-10-24: 734.179675USD
- 2026-10-25: 503.88063428283687USD
- 2026-10-26: 232.8473540193939USD
- 2026-10-27: 233.6335094000244USD
- 2026-10-28: 233.11182308609006USD
- 2026-10-29: 232.87872155921934USD
- 2026-10-30: 258.67582073669433USD
- 2026-10-31: 299.79982847549434USD
- 2026-11-01: 233.1796378600311USD
- 2026-11-02: 258.850599847641USD
- 2026-11-03: 258.58096556991575USD
- 2026-11-04: 260.8925856422424USD
- 2026-11-05: 260.8925856422424USD
- 2026-11-06: 289.8028190789795USD
- 2026-11-07: 333.2532241825866USD
- 2026-11-08: 238.90720696403503USD
- 2026-11-09: 262.593770129013USD
- 2026-11-10: 262.8939851925659USD
- 2026-11-11: 259.0913294676208USD
- 2026-11-12: 262.593770129013USD
- 2026-11-13: 290.9836342095947USD
- 2026-11-14: 469.4885726429748USD
- 2026-11-15: 239.62770259254452USD
- 2026-11-16: 258.4008844211578USD
- 2026-11-17: 263.1041340267181USD
- 2026-11-18: 260.41225522323606USD
- 2026-11-19: 262.8939851925659USD
- 2026-11-20: 281.70715464828487USD
- 2026-11-21: 379.4155361099243USD
- 2026-11-22: 236.47021935249327USD
- 2026-11-23: 261.2121445921326USD
- 2026-11-24: 259.9391424169922USD
- 2026-11-25: 260.37970755241395USD
- 2026-11-26: 256.7296821030426USD
- 2026-11-27: 288.28068954010007USD
- 2026-11-28: 374.6612501145935USD
- 2026-11-29: 237.88923280761716USD
- 2026-11-30: 263.89468496772764USD
- 2026-12-01: 313.2592395962524USD
- 2026-12-02: 308.35461517395015USD
- 2026-12-03: 311.51801617233275USD
- 2026-12-04: 337.4561666589355USD
- 2026-12-05: 376.4134196810913USD
- 2026-12-06: 307.8705904318237USD
- 2026-12-07: 314.6902424981689USD
- 2026-12-08: 307.9855591355896USD
- 2026-12-09: 308.52592230529785USD
- 2026-12-10: 318.5229317018127USD
- 2026-12-11: 387.4011233943176USD
- 2026-12-12: 425.3376828277587USD
- 2026-12-13: 360.0920027565002USD
- 2026-12-14: 312.5187330508423USD
- 2026-12-15: 312.5187330508423USD
- 2026-12-16: 312.5187330508423USD
- 2026-12-17: 312.5187330508423USD
- 2026-12-18: 340.46827144287107USD
- 2026-12-19: 379.8858781738281USD
- 2026-12-20: 314.0297796203613USD
- 2026-12-21: 313.3993502212524USD
- 2026-12-22: 313.2592395962524USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- La struttura accetta animali domestici solo in camere specifiche. Il servizio è a pagamento (le tariffe sono indicate nella sezione apposita). Per richiedere una di queste camere, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione continentale: 15.50 GBP a persona (importo approssimativo).
- Supplemento per il parcheggio senza limiti di orario: 7.5 GBP a notte
- Supplemento per animali domestici: 40.00 GBP ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
- Supplemento check-out posticipato: GBP 50 (previa disponibilità)
- Letto aggiuntivo: 40.0 GBP a notte
- Supplemento per le dotazioni: 20 GBP a persona, al giorno e include l'uso del servizio spa
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Banco escursioni
Servizi
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Lockers Available
Attività
Piscina
Campi da tennis
Giardino
Campo da golf (nelle vicinanze)
Ciclismo
Passeggiate
Piscina coperta
Piscina scoperta riscaldata
Pool (Indoor)
Mobili da esterno
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Colazione in camera
Disponibilità camere anallergiche
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Parcheggio valet
Parcheggio gratuito
Stazione di ricarica per auto elettriche
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito