Alexander House Hotel & Utopia Spa
260 USD
/natt
Gj.snitt. for oktober
Priser for Alexander House Hotel & Utopia Spa
Velg datoer for å se priser og tilgjengelighet
260 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Alexander House Hotel & Utopia Spa er prisen per natt i gjennomsnitt 225 USD i den billigste måneden (april) og 299 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 244 USD |
| februar | 266 USD |
| mars | 236 USD |
| april | 225 USD |
| mai | 255 USD |
| juni | 267 USD |
| juli | 268 USD |
| august | 280 USD |
| september | 299 USD |
| oktober | 260 USD |
| november | 245 USD |
| desember | 236 USD |
J
F
M
A
M
J
J
A
S
okt · 260 USD
O
N
D
Dyreste: september (ca. 299 USD)
Billigste: april (ca. 225 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng, et boblebad og en utendørs tennisbane. Dette hotellet i viktoriansk sti...
Fasiliteter
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng, et boblebad og en utendørs tennisbane. Dette hotellet i viktoriansk stil tilbyr også wi-fi (inkludert), concierge-tjenester og frisørsalong.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet hurtiginnsjekking, hurtigutsjekking og aviser i lobbyen (inkludert). Planlegger du en event i East Grinstead? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 46 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys betjent parkering inkludert på stedet.
Servering
Ta deg noe å spise på AGs 3 Rosette Restaurant, en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Koble av med noe godt å drikke i en av stedets 3 barer/lounger. Kontinental frokost tilbys daglig fra kl. 07.00 til kl. 11.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 58 gjesterommene, som er individuelt innredet og utstyrt med kjøleskap og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med dusj, designertoalettartikler og hårføner. Rommene har safe med plass til bærbar PC og skrivebord, og rengjøring tilbys daglig.
Beliggenhet
I East Grinstead ligger Alexander House And Utopia Spa plassert i den historiske bydelen og kun 5 minutter å kjøre fra både Tulley's Farm og Saint Hill Manor. Dette hotellet i luksuriøs stil ligger 12,8 mi (20,6 km) unna Surrey Hills og 16,9 mi (27,2 km) unna South Downs nasjonalpark.
Hva finnes i nærheten
Tulley's Farm(2.3 miles)
Stone Farm Rocks(2.6 miles)
Saint Hill Manor(2.7 miles)
St. Margarets kirke(2.9 miles)
Wakehurst Place(3 miles)
Priest House(3 miles)
Bluebell Railway - East Grinstead Station(3.2 miles)
Standen House and Garden(3.3 miles)
Sackville høyskole(3.5 miles)
High Weald(3.5 miles)
Chequer Mead Community Arts Centre(3.5 miles)
St. Swithuns kirke(3.6 miles)
Effingham Park Golf Course(3.8 miles)
Worth St. Nicholas' kirke (Worth kirke)(4.3 miles)
Queen Victoria sykehus(4.4 miles)
Gatwick flyplass (LGW)(9.3 miles)
London (LCY-London City)(54.8 miles)
Heathrow flyplass (LHR)(50.6 miles)
Parkering
Restaurant
Svømmebasseng
Romservice
Betjent parkering
Turistinformasjon
Beliggenhet
East Street, Turners Hill, England, Storbritannia
Tulley's Farm (2.3 miles)
Stone Farm Rocks (2.6 miles)
Saint Hill Manor (2.7 miles)
St. Margarets kirke (2.9 miles)
Wakehurst Place (3 miles)
Priest House (3 miles)
Romalternativer
6
Luxury Super King Room
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 2
377 ft²
Wi-Fi (gratis)Separat badekar og dusjKjøleskap
5
Tradisjonell suite
1 Ekstra Stor Dobbeltseng
Sover 2
1000 ft²
Wi-Fi (gratis)Separat stueKjøleskap
7
Suite (Spa)
1 Dobbeltseng
Sover 2
592 ft²
Wi-Fi (gratis)Badekar med ekstra dybdeSeparat badekar og dusj
1
Enkeltrom – standard
1 Enkeltseng
215 ft²
Wi-Fi (gratis)KjøleskapEget bad
5
Suite (Master)
1 Dobbeltseng
Sover 2
1238 ft²
Wi-Fi (gratis)Badekar med ekstra dybdeSeparat badekar og dusj
10
Comfy King Room
1 Dobbeltseng
Sover 2
321 ft²
Wi-Fi (gratis)KjøleskapEget bad
20
Suite, hageutsikt
1 Dobbeltseng
Sover 2
560 ft²
Balkong eller terrasseWi-Fi (gratis)Separat stueBadekar med ekstra dybde
10
Suite – junior, 1 kingsize-seng
1 Ekstra Stor Dobbeltseng
Sover 2
431 ft²
Wi-Fi (gratis)Badekar med ekstra dybdeSeparat badekar og dusj
7
Cosy Double Room
1 Dobbeltseng
Sover 2
269 ft²
Wi-Fi (gratis)KjøleskapEget bad
Gjesteomtaler av Alexander House Hotel & Utopia Spa
8.3
Veldig bra
basert på 639 verifiserte omtaler
Hvem bor her?
Business
4%
Par
64%
Familie
11%
Grupper
17%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Alexander House Hotel & Utopia Spa fremhever gjestene de flotte omgivelsene og et velskrevet spa, samtidig som de påpeker utdaterte områder, vedlikeholdsproblemer og ekstra kostnader for tilgang til spaet.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
På Alexander House Hotel & Utopia Spa fremhever gjestene de flotte omgivelsene og et velskrevet spa, samtidig som de påpeker utdaterte områder, vedlikeholdsproblemer og ekstra kostnader for tilgang til spaet.
Servicen beskrives jevnt over som vennlig og oppmerksom, med et personale som ofte løser problemer og markerer spesielle anledninger på en gjennomtenkt måte. Romkvaliteten varierer fra romslige, moderne alternativer til utdaterte rom med ugunstige løsninger, støy fra utvendige enheter eller utilstrekkelig kjøling i varmt vær. Maten får blandede tilbakemeldinger: mange setter pris på middagen og frokosten, men andre synes det er overpriset eller av og til kaldt med forsinkelser. Forvent et naturskjønt opphold med fokus på service og et sterkt spa-tilbud, men vær oppmerksom på noen verdiproblemer og behov for vedlikehold.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Spa-fasilitetene får mye ros, med attraktive bassenger og hager, men flere anmeldelser rapporterer om tilleggsgebyrer for adgang og tidvis problemer med temperaturen eller stor pågang. Parkering og barområder blir satt pris på; én anmeldelse nevner et begrenset treningsrom.
Relaterte gjesteomtaler
6
Darren
7. apr. 2024
·
Overnattet 1 natt
This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service. What I do fault are the 'basics'. An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'. A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics Unusable WiFi in the room? It's 2024! Overall I feel we've paid a premium price for an underdeveloped product.
This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service. What I do fault are the 'basics'. An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'. A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics Unusable WiFi in the room? It's 2024! Overall I feel we've paid a premium price for an underdeveloped product.
10
Mike
20. nov. 2025
·
Overnattet 1 natt
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
8
Ms
1. aug. 2024
·
Overnattet 2 netter
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
10
Matthew
2. juni 2025
·
Overnattet 1 natt
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
4
Nick
2. juli 2025
·
Overnattet 1 natt
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
8
Dawn
22. apr. 2025
·
Overnattet 3 netter
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
10
Jessica
12. sep. 2023
·
Overnattet 1 natt
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
8
Kaity
2. juli 2025
·
Overnattet 1 natt
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
8
Jodie
5. okt. 2025
·
Overnattet 1 natt
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
10
Nursen
18. feb. 2023
·
Overnattet 1 natt
Amazing spa, one of the best I’ve been to would highly recommend it.
Amazing spa, one of the best I’ve been to would highly recommend it.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester synes rommene og spa-områdene er rene, men flere rapporter beskriver slitt interiør, flekker, mugglukt og vedlikeholdsmangler enkelte steder.
Relaterte gjesteomtaler
10
john
7. aug. 2023
·
Overnattet 1 natt
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
10
Matthew
2. juni 2025
·
Overnattet 1 natt
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
4
Nick
2. juli 2025
·
Overnattet 1 natt
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
8
Tracey
26. mars 2025
·
Overnattet 1 natt
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
10
Jessica
12. sep. 2023
·
Overnattet 1 natt
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
8
Kaity
2. juli 2025
·
Overnattet 1 natt
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
10
Elizabeth
4. apr. 2025
·
Overnattet 1 natt
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
10
DAVID
10. aug. 2025
·
Overnattet 1 natt
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
6
Richard
27. jan. 2023
·
Staff all friendly and helpful so can’t fault them but hotel itself is a bit tired and not the look and feel of a 5 star hotel so prices should reflect this. Room had large stains on the carpet and pillows so won’t be returning any time soon.
Staff all friendly and helpful so can’t fault them but hotel itself is a bit tired and not the look and feel of a 5 star hotel so prices should reflect this. Room had large stains on the carpet and pillows so won’t be returning any time soon.
8
Jodie
5. okt. 2025
·
Overnattet 1 natt
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Opplevelsene varierer sterkt: noen rom er romslige, moderne og komfortable med utsikt over hagen, mens andre føles utdaterte med ugunstige løsninger, støy fra utvendige enheter og utilstrekkelig kjøling i varmt vær.
Relaterte gjesteomtaler
6
Xavier
13. apr. 2025
·
Overnattet 2 netter
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
10
john
7. aug. 2023
·
Overnattet 1 natt
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
8
G
19. mars 2024
·
Overnattet 1 natt
Good location; great wine options; friendly reception staff and nice rooms.
Good location; great wine options; friendly reception staff and nice rooms.
6
Gordon
14. juli 2025
·
Overnattet 2 netter
Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
6
Carolyn
5. feb. 2023
·
Overnattet 1 natt
Lots of lovely furnishings and comforts (lovely robes etc). Some more investment in the property required to up the maintenance levels and make the older (and charming) rooms completely successful. I wouldn’t have been disturbed by the air con units outside my room if the windows had been double glazed. Continental breakfast was perfectly acceptable but uninspired.
Lots of lovely furnishings and comforts (lovely robes etc). Some more investment in the property required to up the maintenance levels and make the older (and charming) rooms completely successful. I wouldn’t have been disturbed by the air con units outside my room if the windows had been double glazed. Continental breakfast was perfectly acceptable but uninspired.
8
Kaity
2. juli 2025
·
Overnattet 1 natt
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
10
DAVID
10. aug. 2025
·
Overnattet 1 natt
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
6
Jamie
24. des. 2024
·
Overnattet 1 natt
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
10
Tracey
12. sep. 2023
·
Overnattet 1 natt
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
8
Jodie
5. okt. 2025
·
Overnattet 1 natt
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen er et jevnt over positivt trekk, med et vennlig og oppmerksomt personale som løser problemer og markerer anledninger på en gjennomtenkt måte. Noen gjester påpekte imidlertid enkelte mangler i resepsjonen eller under måltider.
Relaterte gjesteomtaler
10
Debbie
20. feb. 2025
·
Overnattet 1 natt
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
6
Mireya and Sofia
7. mars 2025
·
Overnattet 1 natt
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
10
James
22. aug. 2025
·
Overnattet 3 netter
Excellent venue. Staff Excellent Facilities brilliant.
Excellent venue. Staff Excellent Facilities brilliant.
10
Mike
20. nov. 2025
·
Overnattet 1 natt
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
Fantastic Spa and five star customer service from Hannah King. Thank you Hannah
8
Samantha
30. okt. 2023
·
Overnattet 1 natt
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
10
Matthew
2. juni 2025
·
Overnattet 1 natt
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
10
Natasha
19. juni 2025
·
Overnattet 1 natt
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
10
liam
23. aug. 2025
·
Overnattet 1 natt
Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
8
Andrew
22. aug. 2025
·
Overnattet 1 natt
All the staff were excellent and very helpful. Would highly recommend.
All the staff were excellent and very helpful. Would highly recommend.
10
Tracey
12. sep. 2023
·
Overnattet 1 natt
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Hotellet ligger i naturskjønne omgivelser og hager, med praktisk tilgang til Gatwick og nærliggende attraksjoner som Wakehurst, noe som gjør det til et avslappende utgangspunkt for mellomlandinger eller korte utflukter.
Relaterte gjesteomtaler
10
jo
26. mai 2024
·
Overnattet 1 natt
Lovely location grwat facilities staff are very helpful 😀
Lovely location grwat facilities staff are very helpful 😀
10
john
15. nov. 2024
·
Overnattet 2 netter
Beautiful property both inside and out with nice parking
Beautiful property both inside and out with nice parking
10
Carolan
14. okt. 2024
·
Overnattet 1 natt
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
10
Oswaldo
16. des. 2024
·
Overnattet 1 natt
Location
Location
10
Stephen
12. sep. 2024
·
Overnattet 1 natt
Lovely hotel in beautiful surroundings .
Lovely hotel in beautiful surroundings .
10
Christopher
20. sep. 2024
·
Overnattet 1 natt
This place was better than expected no need to leave the property! Wish we did 2 nights here
This place was better than expected no need to leave the property! Wish we did 2 nights here
8
Dawn
22. apr. 2025
·
Overnattet 3 netter
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
8
Kaity
2. juli 2025
·
Overnattet 1 natt
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
10
DAVID
10. aug. 2025
·
Overnattet 1 natt
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
10
John
31. juli 2024
·
Overnattet 2 netter
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Maten får blandede tilbakemeldinger: mange likte middagen og den rikelige frokosten, men andre synes rettene var overpriset eller av og til ble servert kalde, med noen forsinkelser og feil i bestillingen.
Relaterte gjesteomtaler
10
Debbie
20. feb. 2025
·
Overnattet 1 natt
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
6
Xavier
13. apr. 2025
·
Overnattet 2 netter
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
10
Sharon
27. aug. 2025
·
Overnattet 2 netter
Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
10
Carolan
14. okt. 2024
·
Overnattet 1 natt
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
10
Matthew
2. juni 2025
·
Overnattet 1 natt
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
8
Alistair
16. mai 2025
·
Overnattet 1 natt
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
10
Jessica
12. sep. 2023
·
Overnattet 1 natt
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
4
Emma
17. mars 2025
·
Overnattet 1 natt
The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up. Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible.. The decor was dated and cheap looking. Terrible value for money overall.
The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up. Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible.. The decor was dated and cheap looking. Terrible value for money overall.
10
deborah
30. juli 2024
·
Overnattet 1 natt
Excellent spa hotel. Food go9d not great
Excellent spa hotel. Food go9d not great
6
Jamie
24. des. 2024
·
Overnattet 1 natt
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
2
Erik
for 3 uker siden
·
Overnattet 1 natt
Check in was not good. Waited 2 hours and other ppl arrived later and got rooms before. Very unfriendly reception.
Check in was not good. Waited 2 hours and other ppl arrived later and got rooms before. Very unfriendly reception.
10
Rissa
31. aug. 2026
·
Overnattet 2 netter
Everything about this hotel is fantastic. Beautiful rural setting, helpful and friendly staff and tastefully decorred room.
Everything about this hotel is fantastic. Beautiful rural setting, helpful and friendly staff and tastefully decorred room.
10
Graham
18. aug. 2026
·
Overnattet 1 natt
Fantastic spa hotel. Garden suites are very modern and have aircon. Breakfast was great.
Fantastic spa hotel. Garden suites are very modern and have aircon. Breakfast was great.
10
Matt
17. aug. 2026
·
Overnattet 1 natt
Lovely getaway for a spa day and a romantic dinner
Lovely getaway for a spa day and a romantic dinner
8
Cassim
9. juli 2026
·
Overnattet 2 netter
Nice spa
Nice spa
Eiendommens policyer
Innsjekkingsinstrukser
Alt du trenger å vite for en problemfri innsjekk.
Innsjekking
Utsjekking
Fra 15:00 til 23:00
Før 11:00
Kjekt å vite
Ytterligere retningslinjer og informasjon om dette overnattingsstedet.
Valgfrie tillegg
Ekstra tjenester du kan bestille.
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-20: 222.0184598915863USD
- 2026-10-21: 327.7043916860962USD
- 2026-10-22: 329.2639059526062USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 522.0669387551881USD
- 2026-10-26: 231.36543813056946USD
- 2026-10-27: 237.44787611366274USD
- 2026-10-28: 232.52507782264712USD
- 2026-10-29: 233.1548691421509USD
- 2026-10-30: 257.25710268608094USD
- 2026-10-31: 294.27517191879275USD
- 2026-11-01: 233.61737508682253USD
- 2026-11-02: 257.25710268608094USD
- 2026-11-03: 257.166804559021USD
- 2026-11-04: 257.25710268608094USD
- 2026-11-05: 257.756937338562USD
- 2026-11-06: 285.4706505558014USD
- 2026-11-07: 327.1146015289307USD
- 2026-11-08: 234.75435030876162USD
- 2026-11-09: 256.900706891098USD
- 2026-11-10: 257.756937338562USD
- 2026-11-11: 257.756937338562USD
- 2026-11-12: 258.26677656440734USD
- 2026-11-13: 285.06147378387453USD
- 2026-11-14: 421.5694575105286USD
- 2026-11-15: 234.19877099578858USD
- 2026-11-16: 258.26677656440734USD
- 2026-11-17: 258.26677656440734USD
- 2026-11-18: 257.4526886691284USD
- 2026-11-19: 258.76661121688846USD
- 2026-11-20: 281.0294422757721USD
- 2026-11-21: 374.6392715615845USD
- 2026-11-22: 235.52076230049136USD
- 2026-11-23: 260.50605362388615USD
- 2026-11-24: 257.26709012832646USD
- 2026-11-25: 258.76661121688846USD
- 2026-11-26: 257.5670046247101USD
- 2026-11-27: 287.3174194219208USD
- 2026-11-28: 365.6538284532166USD
- 2026-11-29: 236.12391473030092USD
- 2026-11-30: 259.26644586936953USD
- 2026-12-01: 305.7771763751221USD
- 2026-12-02: 302.6724694573975USD
- 2026-12-03: 306.4412470632935USD
- 2026-12-04: 333.3026014659119USD
- 2026-12-05: 371.4503138017273USD
- 2026-12-06: 301.9827020910645USD
- 2026-12-07: 310.38996994079594USD
- 2026-12-08: 306.4412470632935USD
- 2026-12-09: 305.52154582077026USD
- 2026-12-10: 312.0194476963806USD
- 2026-12-11: 381.4670845225525USD
- 2026-12-12: 421.3642267076111USD
- 2026-12-13: 353.5560722103882USD
- 2026-12-14: 307.4809003994751USD
- 2026-12-15: 303.88740840087894USD
- 2026-12-16: 310.2600132737732USD
- 2026-12-17: 308.99042606140137USD
- 2026-12-18: 335.61184201446537USD
- 2026-12-19: 372.8898417123413USD
- 2026-12-20: 317.8495785621643USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Dette overnattingsstedet tillater bare kjæledyr på bestemte rom (gebyrer gjelder, og disse finner du i delen om gebyrer). Gjestene kan be om å få en av disse rommene ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for kontinental frokost: ca. GBP 15.50 per person
- Pris for langtidsparkering: 7.5 GBP per natt
- Kjæledyravgift: GBP 40.00 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
- Gebyr ved sen utsjekking: GBP 50 (med forbehold om tilgjengelighet)
- Avgift for ekstraseng: 40.0 GBP per natt
- Avgift for fasiliteter: GBP 20 per person per dag. Inkluderer tilgang til spa
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Romservice
Betjent parkering
Turistinformasjon
Tjenester
Turistinformasjon
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Sykkelutleie
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Aktiviteter
Svømmebasseng
Tennisbane
Hage
Golfbane (i nærheten)
Sykling
Fotturer
Innendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Pool (Indoor)
Utemøbler
Terrasse
Fitness Center (nearby)
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Spa- og velværesenter
Kroppsbehandlinger
Ansiktsbehandlinger
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parkering
Parkering
Betjent parkering
Gratis parkering
Ladestasjon for elbil
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi