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Sheraton Grand Salzburg

468 US$

/natt

Snitt för september

Sheraton Grand Salzburg - Image 1

Sheraton Grand Salzburg - Rum

Sheraton Grand Salzburg - Rum

Sheraton Grand Salzburg - Restaurang

Sheraton Grand Salzburg - Badrum

Priser för Sheraton Grand Salzburg

Välj datum för att se priser och tillgänglighet.

468 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Sheraton Grand Salzburg är priset per natt i genomsnitt 264 US$ under den billigaste månaden (mars) och 531 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Sheraton Grand Salzburg efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	280 US$
februari	272 US$
mars	264 US$
april	328 US$
maj	447 US$
juni	422 US$
juli	407 US$
augusti	531 US$
september	468 US$
oktober	388 US$
november	394 US$
december	470 US$

Dyrast: augusti (ca 531 US$)

Billigast: mars (ca 264 US$)

Om detta boende

Här får du tillgång tilll gym och kan njuta av utsikten från terrassen och trädgården. Boendet har även gratis wi-fi, conciergetjänster och en frisersalong.

Bekvämligheter

Här får du tillgång tilll gym och kan njuta av utsikten från terrassen och trädgården. Boendet har även gratis wi-fi, conciergetjänster och en frisersalong.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service dygnet runt, limousine- och taxibokning och expressutcheckning. Planerar du ett event i Salzburg? På detta hotell finns det event- och konferensutrymmen på upp till 330 kvadratmeter, däribland konferensrum och 4 mötesrum. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och parkering (avgift tillkommer) finns på plats.

Måltider

Njut av lokala rätter på Restaurant Mirabell, en av de 2 restauranger detta hotell ståtar med, eller stanna på rummet och utnyttja dess rumsservice dygnet runt. Du kan även hitta lättare måltider på deras kafé. Avsluta dagen med en drink på boendets bar. Komplett frukost serveras på vardagar mellan 06.30 och 10.30 och på helger mellan 06.30 och 11.00 mot en avgift.

Rum

Känn dig som hemma i ett av de 168 rummen med kylskåp och platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med gratis toalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.

Läge

Sheraton Grand Salzburg ligger mitt i Salzburg, 4 min promenad från Mirabellpalatset och 12 min från Getreidegasse. Detta hotell i lyxstil ligger 1,4 km från Mozarts Geburtshaus och 1,7 km från Salzburger Dom.

Vad finns i närheten

Salzburg Congress Convention Center(0.1 miles)
Schloss Mirabell(0.2 miles)
Mirabellpalatset(0.2 miles)
Salzburger Barockmuseum(0.3 miles)
Universität Mozarteum Salzburg(0.3 miles)
Salzburger Marionettentheater(0.4 miles)
Mozarts Wohnhaus(0.4 miles)
Salzburger Landestheater(0.4 miles)
Makartsteg(0.5 miles)
Linzer Gasse(0.5 miles)
Museo di Storia Naturale(0.5 miles)
Steingasse(0.5 miles)
Sebastianskirche(0.5 miles)
Augustinerbryggeriet(0.6 miles)
Kirche St.Johannes am Imberg(0.6 miles)
Sheraton Grand Salzburg rekommenderar att du använder flygplatsen Salzburg (SZG-W.A. Mozart)(5.5 miles)

Parkering
Flygplatstransfer
Restaurang
Business center
Rumservice
Tur- och utflyktsdisk

Läge

Auerspergstraße 4, Salzburg, Salzburg (stat), Österrike

Salzburg Congress Convention Center (0.1 miles)

Schloss Mirabell (0.2 miles)

Mirabellpalatset (0.2 miles)

Salzburger Barockmuseum (0.3 miles)

Universität Mozarteum Salzburg (0.3 miles)

Salzburger Marionettentheater (0.4 miles)

Mer platsinformation

Gästrecensioner för Sheraton Grand Salzburg

8.8

Fantastiskt

Baserat på 679 verifierade recensioner

Vem bor här?

Företag

14%

Par

43%

Familj

27%

Grupper

10%

Ensamresande

4%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Utifrån recensionerna hyllas Sheraton Grand Salzburg för sitt centrala läge intill Mirabellträdgården, den vänliga och hjälpsamma personalen, de bekväma och ofta rymliga rummen, samt en utmärkt frukost. Flera gäster nämner uppgraderingar och enkel tillgång till Salzburgs främsta sevärdheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Utifrån recensionerna hyllas Sheraton Grand Salzburg för sitt centrala läge intill Mirabellträdgården, den vänliga och hjälpsamma personalen, de bekväma och ofta rymliga rummen, samt en utmärkt frukost. Flera gäster nämner uppgraderingar och enkel tillgång till Salzburgs främsta sevärdheter.

Många uppskattar också loungen och baren, och några nämner bastun och fitnessområdet, även om en recension noterar renoveringar i gymmet. Vissa nackdelar återkommer: enstaka förseningar vid middagen eller en begränsad middagsmeny, isolerade service- eller faktureringsproblem, samt några kommentarer om små duschar, svagt vattentryck eller daterade områden. Sammantaget kan man förvänta sig en bekväm och välbelägen vistelse som är idealisk för att utforska Salzburg.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna uppskattar loungen och baren, och några nämner bastun och fitnessfaciliteterna. En recension nämner att gymmet är under renovering.

Relaterade gästrecensioner

8

Yutaka

15 aug. 2024

·

Stannade 3 nätter

Wonderful location . Lobby, restaurant and open garden area were good

Wonderful location . Lobby, restaurant and open garden area were good

10

Ivor

19 juli 2023

·

Stannade 1 natt

I enjoyed the property which was very well put together with the interior decoration...,lovely. I had room 115, Everything was super. l thank Matel for his help along with the front desk personal for help in getting my extra luggage sent to Vienna by train....The young bartender made me great martinis and was very entertaining. In all it was a wonderful stay at the Sheraton Grand in Salzburg.

I enjoyed the property which was very well put together with the interior decoration...,lovely. I had room 115, Everything was super. l thank Matel for his help along with the front desk personal for help in getting my extra luggage sent to Vienna by train....The young bartender made me great martinis and was very entertaining. In all it was a wonderful stay at the Sheraton Grand in Salzburg.

10

Manuela

9 maj 2024

·

Stannade 2 nätter

Sehr freundliches hilfsbereites Personal. Sehr sauber. Schönes Zimmer. Zentral am Mirabellen Park, 10 Minuten zur Altstadt Salzburg. Kommen bestimmt wieder. Gute Parkmöglichkeiten am Hotel.

Sehr freundliches hilfsbereites Personal. Sehr sauber. Schönes Zimmer. Zentral am Mirabellen Park, 10 Minuten zur Altstadt Salzburg. Kommen bestimmt wieder. Gute Parkmöglichkeiten am Hotel.

10

Mark

7 okt. 2023

·

Stannade 4 nätter

The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!

The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!

10

Bor-Yau

26 feb. 2025

·

Stannade 3 nätter

健身房施工改建中其他都不錯

健身房施工改建中其他都不錯

10

Lucy

20 juli 2023

·

Stannade 7 nätter

I really enjoyed my stay here. The location was simply fabulous - our room overlooked the park. We only had to walk across the gardens to get to the Mirabell Palace and to go on day tours. The staff were professional and friendly. The room was great. I loved the bar and lounge. The only thing missing fir me was tea abd coffee making facilities in the room.

I really enjoyed my stay here. The location was simply fabulous - our room overlooked the park. We only had to walk across the gardens to get to the Mirabell Palace and to go on day tours. The staff were professional and friendly. The room was great. I loved the bar and lounge. The only thing missing fir me was tea abd coffee making facilities in the room.

10

joyce

22 maj 2023

·

Stannade 3 nätter

Staff was excellent! We were upgraded to club level. They were accommodating and friendly. Food at the Mirabell Restaurant was superb. This hotel is extremely close the Sound of Music locations and to bus tours. We even had a wonderful view from our hotel to the Mirabell Gardens.

Staff was excellent! We were upgraded to club level. They were accommodating and friendly. Food at the Mirabell Restaurant was superb. This hotel is extremely close the Sound of Music locations and to bus tours. We even had a wonderful view from our hotel to the Mirabell Gardens.

8

Nassar

15 feb. 2025

·

Stannade 1 natt

The lounge offering free snacks and drinks is amazing

The lounge offering free snacks and drinks is amazing

10

April

17 jan. 2025

·

Stannade 2 nätter

Beautiful property, nice location. Enjoyed the walk along river to old town.

Beautiful property, nice location. Enjoyed the walk along river to old town.

10

Melody

19 juli 2024

·

Stannade 2 nätter

We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.

We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Recensionerna beskriver ofta hotellet och rummen som rena, även om en rapport nämner mögel i en duschtätning och visst slitage på underhållet.

Relaterade gästrecensioner

10

Renata

16 juli 2025

·

Stannade 2 nätter

Hotel excelente, quarto, limpeza, restaurante,. Equipe cordial!Localização excelente.

Hotel excelente, quarto, limpeza, restaurante,. Equipe cordial!Localização excelente.

10

Tomi

19 feb. 2024

·

Stannade 2 nätter

Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.

Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.

10

Manuela

9 maj 2024

·

Stannade 2 nätter

Sehr freundliches hilfsbereites Personal. Sehr sauber. Schönes Zimmer. Zentral am Mirabellen Park, 10 Minuten zur Altstadt Salzburg. Kommen bestimmt wieder. Gute Parkmöglichkeiten am Hotel.

Sehr freundliches hilfsbereites Personal. Sehr sauber. Schönes Zimmer. Zentral am Mirabellen Park, 10 Minuten zur Altstadt Salzburg. Kommen bestimmt wieder. Gute Parkmöglichkeiten am Hotel.

10

Alexandre

5 nov. 2025

·

Stannade 3 nätter

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

6

Marco

1 jan. 2024

·

Stannade 2 nätter

Wir waren vom 30.12.23 bis 01.01.24 im Sheraton Grande Salzburg. Nur 2 Übernachtungen ohne Frühstück und ein Silvester Menü im Restaurant Taste.it. - Positiv ist zu erwähnen, dass das Personal im Hotel sehr freundlich und hilfsbereit war und wir sogar ein kostenloses Upgrade auf ein Deluxe Doppelzimmer (Nr. 117) bekommen haben. - Negativ ist, dass das Zimmer schon etwas in die Jahre gekommen war und nicht mehr alles taufrisch ist - verschimmelte Silikonfugen in der Dusche für ein 5 Sterne Hotel, bei dem das Zimmer ab 300€ pro Nacht aufwärts kostet geht gar nicht ... Ich denke nicht, das es an der Reinigungskraft liegt - entweder ist die Zeit zur Reinigung zu knapp bemessen, die eingesetzten Mittel nicht wirksam oder das Alter der Silikonfugen über der Zeit. Der zweite negative Punkt war eine männlich Servicekraft im Taste.it zum Silvester Menü - er vergaß ständig bestellte Dinge, wußte nicht was ein Martini Bianco ist (obwohl auf der Karte) und zum Schluss warteten wir ca. eine halbe Stunde auf die Rechnung. Seine junge Kollegin war dafür wirklich sehr engagiert. Ich bin nicht sicher, ob ich das Hotel nochmal buchen würde.

Wir waren vom 30.12.23 bis 01.01.24 im Sheraton Grande Salzburg. Nur 2 Übernachtungen ohne Frühstück und ein Silvester Menü im Restaurant Taste.it. - Positiv ist zu erwähnen, dass das Personal im Hotel sehr freundlich und hilfsbereit war und wir sogar ein kostenloses Upgrade auf ein Deluxe Doppelzimmer (Nr. 117) bekommen haben. - Negativ ist, dass das Zimmer schon etwas in die Jahre gekommen war und nicht mehr alles taufrisch ist - verschimmelte Silikonfugen in der Dusche für ein 5 Sterne Hotel, bei dem das Zimmer ab 300€ pro Nacht aufwärts kostet geht gar nicht ... Ich denke nicht, das es an der Reinigungskraft liegt - entweder ist die Zeit zur Reinigung zu knapp bemessen, die eingesetzten Mittel nicht wirksam oder das Alter der Silikonfugen über der Zeit. Der zweite negative Punkt war eine männlich Servicekraft im Taste.it zum Silvester Menü - er vergaß ständig bestellte Dinge, wußte nicht was ein Martini Bianco ist (obwohl auf der Karte) und zum Schluss warteten wir ca. eine halbe Stunde auf die Rechnung. Seine junge Kollegin war dafür wirklich sehr engagiert. Ich bin nicht sicher, ob ich das Hotel nochmal buchen würde.

10

elizabeth

2 juni 2024

·

Stannade 1 natt

Great location - clean - nice staff.

Great location - clean - nice staff.

10

Helen

3 aug. 2025

·

Stannade 4 nätter

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

10

joseph

17 juni 2025

·

Stannade 1 natt

The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.

The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt bekväma och ofta rymliga, med modern eller renoverad inredning och ibland terrasser eller parkutsikt. Ett fåtal recensioner nämner små duschar eller rum, svagt vattentryck eller daterade element.

Relaterade gästrecensioner

10

Michelle

30 juli 2025

·

Stannade 3 nätter

This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.

This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.

10

Alexandre

5 nov. 2025

·

Stannade 3 nätter

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

10

Lucy

20 juli 2023

·

Stannade 7 nätter

I really enjoyed my stay here. The location was simply fabulous - our room overlooked the park. We only had to walk across the gardens to get to the Mirabell Palace and to go on day tours. The staff were professional and friendly. The room was great. I loved the bar and lounge. The only thing missing fir me was tea abd coffee making facilities in the room.

I really enjoyed my stay here. The location was simply fabulous - our room overlooked the park. We only had to walk across the gardens to get to the Mirabell Palace and to go on day tours. The staff were professional and friendly. The room was great. I loved the bar and lounge. The only thing missing fir me was tea abd coffee making facilities in the room.

10

Hongyan

16 juli 2023

·

Stannade 2 nätter

The hotel room is tastefully decorated. The rooms are remodeled and refreshing. Breakfast is great and has a lot of variety. The property is right next to the Mirabell Palace and gardens, also very close to the old town where most of the tourist attractions are.

The hotel room is tastefully decorated. The rooms are remodeled and refreshing. Breakfast is great and has a lot of variety. The property is right next to the Mirabell Palace and gardens, also very close to the old town where most of the tourist attractions are.

6

SANG CHEON

19 apr. 2024

·

Stannade 2 nätter

전반적으로 호텔 위치, 상태는 좋았습니다. 그러나 방이 좁았습니다 . 조식은 보통 이상. 직원들의 서비스 또한 괜찮았습니다. 미라벨 정원 바로 옆이라 위치는 최고였고요. 다만, 신용카드 Deposit 용 오픈 한것으로 숙박비용을 이중으로 결제해 버렸어요. 체크아웃 이후에 알고 헝가리에서 국제전화로 확인까지 해서 겨우 오류로 사과 받고, 환불을 해준다는 약속을 했습니다 만, 있을수 없는 실수를 한다는 것은 다분히 고의적인 부분이 보여요. 5성급 호텔에서 고객 숙박비용을 중복 청구 한다는 것이 이해가 안되고, 숙박비용은 이미 선납으로 100% 결제했고, 단지 Deposit Open용 으로 사전 정보도 없이 중복 청구를 한다는 것은 고의적인 행위로 보여 집니다. 이런 내부적인 오류를 개선해야 합니다

전반적으로 호텔 위치, 상태는 좋았습니다. 그러나 방이 좁았습니다 . 조식은 보통 이상. 직원들의 서비스 또한 괜찮았습니다. 미라벨 정원 바로 옆이라 위치는 최고였고요. 다만, 신용카드 Deposit 용 오픈 한것으로 숙박비용을 이중으로 결제해 버렸어요. 체크아웃 이후에 알고 헝가리에서 국제전화로 확인까지 해서 겨우 오류로 사과 받고, 환불을 해준다는 약속을 했습니다 만, 있을수 없는 실수를 한다는 것은 다분히 고의적인 부분이 보여요. 5성급 호텔에서 고객 숙박비용을 중복 청구 한다는 것이 이해가 안되고, 숙박비용은 이미 선납으로 100% 결제했고, 단지 Deposit Open용 으로 사전 정보도 없이 중복 청구를 한다는 것은 고의적인 행위로 보여 집니다. 이런 내부적인 오류를 개선해야 합니다

10

Helen

3 aug. 2025

·

Stannade 4 nätter

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

6

David

30 aug. 2023

·

Stannade 2 nätter

The shower was tiny making showers challenging. The room was not worth the cost

The shower was tiny making showers challenging. The room was not worth the cost

10

Barbara

31 dec. 2025

·

Stannade 3 nätter

O hotel me surpreendeu positivamente, ganhamos um upgrade de quarto e o quarto era grande com terraço e muito confortável. O atendimento foi rápido e gentil.

O hotel me surpreendeu positivamente, ganhamos um upgrade de quarto e o quarto era grande com terraço e muito confortável. O atendimento foi rápido e gentil.

10

Mercy

3 juli 2025

·

Stannade 3 nätter

The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.

The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.

10

Catherine

25 mars 2024

·

Stannade 2 nätter

The staff were kind, well trained and attentive. The room was lovely. Short easy walk to the old town.

The staff were kind, well trained and attentive. The room was lovely. Short easy walk to the old town.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen hyllas ofta som vänlig, hjälpsam och professionell, med uppgraderingar och några tidiga incheckningar. Däremot rapporterade några gäster fakturerings- eller återbetalningsproblem, långsam eller glömsk middagsservice eller en ovänlig interaktion.

Relaterade gästrecensioner

10

Michelle

30 juli 2025

·

Stannade 3 nätter

This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.

This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.

10

Mark

7 okt. 2023

·

Stannade 4 nätter

The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!

The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!

10

Alexandre

5 nov. 2025

·

Stannade 3 nätter

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

6

matthew

2 sep. 2025

·

Stannade 3 nätter

Refused a refund when I accidentally double booked. Tried to straighten it out 5 minutes later and they refused refund. Cost me thousands. Will not stay there again

Refused a refund when I accidentally double booked. Tried to straighten it out 5 minutes later and they refused refund. Cost me thousands. Will not stay there again

6

SANG CHEON

19 apr. 2024

·

Stannade 2 nätter

전반적으로 호텔 위치, 상태는 좋았습니다. 그러나 방이 좁았습니다 . 조식은 보통 이상. 직원들의 서비스 또한 괜찮았습니다. 미라벨 정원 바로 옆이라 위치는 최고였고요. 다만, 신용카드 Deposit 용 오픈 한것으로 숙박비용을 이중으로 결제해 버렸어요. 체크아웃 이후에 알고 헝가리에서 국제전화로 확인까지 해서 겨우 오류로 사과 받고, 환불을 해준다는 약속을 했습니다 만, 있을수 없는 실수를 한다는 것은 다분히 고의적인 부분이 보여요. 5성급 호텔에서 고객 숙박비용을 중복 청구 한다는 것이 이해가 안되고, 숙박비용은 이미 선납으로 100% 결제했고, 단지 Deposit Open용 으로 사전 정보도 없이 중복 청구를 한다는 것은 고의적인 행위로 보여 집니다. 이런 내부적인 오류를 개선해야 합니다

전반적으로 호텔 위치, 상태는 좋았습니다. 그러나 방이 좁았습니다 . 조식은 보통 이상. 직원들의 서비스 또한 괜찮았습니다. 미라벨 정원 바로 옆이라 위치는 최고였고요. 다만, 신용카드 Deposit 용 오픈 한것으로 숙박비용을 이중으로 결제해 버렸어요. 체크아웃 이후에 알고 헝가리에서 국제전화로 확인까지 해서 겨우 오류로 사과 받고, 환불을 해준다는 약속을 했습니다 만, 있을수 없는 실수를 한다는 것은 다분히 고의적인 부분이 보여요. 5성급 호텔에서 고객 숙박비용을 중복 청구 한다는 것이 이해가 안되고, 숙박비용은 이미 선납으로 100% 결제했고, 단지 Deposit Open용 으로 사전 정보도 없이 중복 청구를 한다는 것은 고의적인 행위로 보여 집니다. 이런 내부적인 오류를 개선해야 합니다

10

Edwin

10 okt. 2025

·

Stannade 2 nätter

Pleasant from the moment we walked in the door. Helped us with everything we needed. Get the breakfast included...it's a very nice spread!

Pleasant from the moment we walked in the door. Helped us with everything we needed. Get the breakfast included...it's a very nice spread!

10

Barbara

31 dec. 2025

·

Stannade 3 nätter

O hotel me surpreendeu positivamente, ganhamos um upgrade de quarto e o quarto era grande com terraço e muito confortável. O atendimento foi rápido e gentil.

O hotel me surpreendeu positivamente, ganhamos um upgrade de quarto e o quarto era grande com terraço e muito confortável. O atendimento foi rápido e gentil.

10

Amanda

15 nov. 2025

·

Stannade 4 nätter

The staff were excellent, friendly, professional and knowledgable. I cannot fault the hotel and would thoroughly recommend.

The staff were excellent, friendly, professional and knowledgable. I cannot fault the hotel and would thoroughly recommend.

10

Bernard Anthony

20 sep. 2023

·

Stannade 3 nätter

Central well maintained property with extremely helpful and attentive staff. Front desk team were very welcoming and they went above and beyond to assist in any way possible - especially Matei.

Central well maintained property with extremely helpful and attentive staff. Front desk team were very welcoming and they went above and beyond to assist in any way possible - especially Matei.

10

Lothar

19 sep. 2025

·

Stannade 3 nätter

Robin an der Rezeption war herausragend, er hat uns das beste Zimmer gegeben.

Robin an der Rezeption war herausragend, er hat uns das beste Zimmer gegeben.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Läget är en stor fördel: intill Mirabellträdgården och inom gångavstånd till Altstadt och transport. Ett fåtal gäster tyckte att det låg i utkanten av centrum eller lite längre bort än förväntat.

Relaterade gästrecensioner

10

Soulla

13 maj 2025

·

Stannade 3 nätter

Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet

Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet

10

Volker

23 juli 2024

·

Stannade 1 natt

Very, very nice hotel in the heart of Salzburg. Also very pricey.

Very, very nice hotel in the heart of Salzburg. Also very pricey.

10

Timoteo

16 sep. 2023

·

Stannade 3 nätter

Great location. 100 steps away from Mirabell palace and gardens. Same distance to the farmers market that takes place every Thursday morning. 2 bus stops from the Hauptbahnhof.

Great location. 100 steps away from Mirabell palace and gardens. Same distance to the farmers market that takes place every Thursday morning. 2 bus stops from the Hauptbahnhof.

8

Leonard

30 juli 2024

·

Stannade 1 natt

I it really on the edge of the old town, further away that I would have liked

I it really on the edge of the old town, further away that I would have liked

10

Scott

13 juli 2024

·

Stannade 1 natt

Convenient downtown location, next to the Schloss Mirabell.

Convenient downtown location, next to the Schloss Mirabell.

10

frank

30 juni 2025

·

Stannade 2 nätter

Beautiful Hotel located in the perfect location walking accessible to all the beautiful and historic must see's in Salzburg!

Beautiful Hotel located in the perfect location walking accessible to all the beautiful and historic must see's in Salzburg!

10

Mercy

3 juli 2025

·

Stannade 3 nätter

The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.

The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.

10

joseph

17 juni 2025

·

Stannade 1 natt

The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.

The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.

10

Melody

19 juli 2024

·

Stannade 2 nätter

We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.

We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.

8

Zeev

17 feb. 2024

·

Stannade 4 nätter

Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.

Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten lyfts ofta fram som utmärkt med bra variation, och on-site restaurangen får positiva kommentarer. Vissa recensioner nämner lång väntetid vid middagen eller en begränsad middagsmeny.

Relaterade gästrecensioner

10

Soulla

13 maj 2025

·

Stannade 3 nätter

Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet

Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet

10

Tomi

19 feb. 2024

·

Stannade 2 nätter

Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.

Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.

10

Alexandre

5 nov. 2025

·

Stannade 3 nätter

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

6

Marco

1 jan. 2024

·

Stannade 2 nätter

Wir waren vom 30.12.23 bis 01.01.24 im Sheraton Grande Salzburg. Nur 2 Übernachtungen ohne Frühstück und ein Silvester Menü im Restaurant Taste.it. - Positiv ist zu erwähnen, dass das Personal im Hotel sehr freundlich und hilfsbereit war und wir sogar ein kostenloses Upgrade auf ein Deluxe Doppelzimmer (Nr. 117) bekommen haben. - Negativ ist, dass das Zimmer schon etwas in die Jahre gekommen war und nicht mehr alles taufrisch ist - verschimmelte Silikonfugen in der Dusche für ein 5 Sterne Hotel, bei dem das Zimmer ab 300€ pro Nacht aufwärts kostet geht gar nicht ... Ich denke nicht, das es an der Reinigungskraft liegt - entweder ist die Zeit zur Reinigung zu knapp bemessen, die eingesetzten Mittel nicht wirksam oder das Alter der Silikonfugen über der Zeit. Der zweite negative Punkt war eine männlich Servicekraft im Taste.it zum Silvester Menü - er vergaß ständig bestellte Dinge, wußte nicht was ein Martini Bianco ist (obwohl auf der Karte) und zum Schluss warteten wir ca. eine halbe Stunde auf die Rechnung. Seine junge Kollegin war dafür wirklich sehr engagiert. Ich bin nicht sicher, ob ich das Hotel nochmal buchen würde.

Wir waren vom 30.12.23 bis 01.01.24 im Sheraton Grande Salzburg. Nur 2 Übernachtungen ohne Frühstück und ein Silvester Menü im Restaurant Taste.it. - Positiv ist zu erwähnen, dass das Personal im Hotel sehr freundlich und hilfsbereit war und wir sogar ein kostenloses Upgrade auf ein Deluxe Doppelzimmer (Nr. 117) bekommen haben. - Negativ ist, dass das Zimmer schon etwas in die Jahre gekommen war und nicht mehr alles taufrisch ist - verschimmelte Silikonfugen in der Dusche für ein 5 Sterne Hotel, bei dem das Zimmer ab 300€ pro Nacht aufwärts kostet geht gar nicht ... Ich denke nicht, das es an der Reinigungskraft liegt - entweder ist die Zeit zur Reinigung zu knapp bemessen, die eingesetzten Mittel nicht wirksam oder das Alter der Silikonfugen über der Zeit. Der zweite negative Punkt war eine männlich Servicekraft im Taste.it zum Silvester Menü - er vergaß ständig bestellte Dinge, wußte nicht was ein Martini Bianco ist (obwohl auf der Karte) und zum Schluss warteten wir ca. eine halbe Stunde auf die Rechnung. Seine junge Kollegin war dafür wirklich sehr engagiert. Ich bin nicht sicher, ob ich das Hotel nochmal buchen würde.

10

joyce

22 maj 2023

·

Stannade 3 nätter

Staff was excellent! We were upgraded to club level. They were accommodating and friendly. Food at the Mirabell Restaurant was superb. This hotel is extremely close the Sound of Music locations and to bus tours. We even had a wonderful view from our hotel to the Mirabell Gardens.

Staff was excellent! We were upgraded to club level. They were accommodating and friendly. Food at the Mirabell Restaurant was superb. This hotel is extremely close the Sound of Music locations and to bus tours. We even had a wonderful view from our hotel to the Mirabell Gardens.

10

Dennis

2 okt. 2023

·

Stannade 1 natt

All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden

All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden

10

Edwin

10 okt. 2025

·

Stannade 2 nätter

Pleasant from the moment we walked in the door. Helped us with everything we needed. Get the breakfast included...it's a very nice spread!

Pleasant from the moment we walked in the door. Helped us with everything we needed. Get the breakfast included...it's a very nice spread!

10

Helen

3 aug. 2025

·

Stannade 4 nätter

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

8

Jong Soue

28 maj 2024

·

Stannade 6 nätter

Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.

Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.

8

Zeev

17 feb. 2024

·

Stannade 4 nätter

Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.

Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Shuhei

för 2 veckor sedan

·

Stannade 5 nätter

立地が良く、各方面に動きやすい。スタッフさんの対応がとても親切。ホテルのロビーや部屋の清潔感も素晴らしい。

立地が良く、各方面に動きやすい。スタッフさんの対応がとても親切。ホテルのロビーや部屋の清潔感も素晴らしい。

10

Fang-er

28 juli 2026

·

Stannade 2 nätter

環境好，餐點好吃。地點佳，很舒適。環境極佳。

環境好，餐點好吃。地點佳，很舒適。環境極佳。

10

ChungAh

20 juli 2026

·

Stannade 1 natt

Special thanks to Ms. Katya; her warm and sincere hospitality made us feel welcomed! Sauna was small but good enough; no OTT was disappointing; but by our next visit I am sure it will be different.

Special thanks to Ms. Katya; her warm and sincere hospitality made us feel welcomed! Sauna was small but good enough; no OTT was disappointing; but by our next visit I am sure it will be different.

10

Sorin

16 juli 2026

·

Stannade 5 nätter

Zum Frühstück eine schöne Terrasse umgeben von riesigen Bäumen und eine sehr nette Bedienung!

Zum Frühstück eine schöne Terrasse umgeben von riesigen Bäumen und eine sehr nette Bedienung!

10

Alex

26 juni 2026

·

Stannade 2 nätter

Extremely friendly and helpful staff, clean room, and beautiful design.

Extremely friendly and helpful staff, clean room, and beautiful design.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 23:59

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $425	22 $364	23	24 $1 069	25	26 $416
27 $362	28	29 $374	30

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och kontanter.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och rökdetektor.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Avgift för komplett frukost: EUR 37 för vuxna och EUR 37 för barn
Avgift för fast internetanslutning på rummet: EUR 10 per vistelse (avgiften kan variera)
Avgift för flygtransfer: EUR 75 per fordon
Parkeringsavgift: EUR 26.00 per dag
Avgift för parkeringsservice: EUR 26.00 per dag
Avgift för husdjur: EUR 20 per boende per vistelse
Inga avgifter tas ut för assistanshundar
Avgift för extrasäng: EUR 75.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.