Hotel Mercure Wien Westbahnhof

Leider war die Heizung ausgeschalten und das Fenster Gekippt. Saukalt! Das Senderangebot im Fernsehen lässt zu wünschen übrig. Bei allen mir bekannten Hotels kann man sein Gepäck vor dem Haus ausladen und einchecken. In diesem Fall hat uns das 2x € 35.- Strafe gekostet. Danke Herr Bürgermeister für die Gastfreudschaft in Wien! Ansonsten alles ok. Lg

Buona sistemazione , ottima posizione per i collegamenti e nelle vicinanze diversi ristoranti e negozi. L’albergo è carino , le camere sono funzionali magari con uno stilo anni 70. Buoni i servizi ( bar, area fumatori, macchinette per bibite e snack)

Die Tiefgaragen-ein/ausfahrt ist für größere Autos sehr klein. (Mazda CX-5)

古いからしょうがないけど エレベーターやドアロックなど もっと新しくするといい

Gemakkelijk aan te rijden. Prima plek dichtbij mooie winkelstraat en goede Metroverbinding. Parkeren in Wenen is duur maar hotel biedt betaalbare plek in garage onder het gebouw. Behoorlijk restaurant.

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.

Die Getränke an der Bar zu teuer

Frühstückspersonal und Bar keine Beanstandungen. Dennoch konnte ich nicht verstehen das eine Frage nach einem Blumenstrauß in 2 Tagen zu bestellen nicht möglich war da es von diesem vom Haus nicht gemacht wird . Da wir ein Preiswertes Zimmer hatten gab es nur den Kühlschrank und Wasserkocher so wie Wasser nur gegen Aufpreis von 25,00 Euro.

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.

Liked everything about the property with the exception of the length of time it took for someone to man the bar

Mein Zimmeer war mit Teppich und nicht das modernste,auch im Bad schon etwas abgenutz aber sauber

Das Zimmer war leider nicht sauber. Haare auf den Betten und in der Dusche… Dafür war das Zimmer zu teuer.

Super Lage, wir hatten eines der alten Zimmer, waren aber sauber & ruhig

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.

Top Service. Vielen Dank an das Personal. Die Einrichtung ist etwas in die Jahre gekommen. Dennoch sehr gepflegt und sauber

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.

Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers

Das Personal ist sehr hilfsbereit und freundlich. Unterkunft war sauber und es fehlte an nichts. Die Lage am Westbahnhof ist ideal, da man von dort mit den öffentlichen Verkehrsmitteln gut angebunden ist und im Gebäude alle möglichen Geschäfte zum Einkaufen und Essen gibt.

Personal freundlich und jederzeit hilfsbereit. Frühstück umfangreich und frisch. Zimmer sind sauber.

Good location but facilities are worn down. Room had locked fridge and no watercooker...

Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.

房間沒有空調蠻悶的。房間沒有冰箱超不方便。

Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.

A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.

Oda temizdi ama banyolar eskiydi

Zweckmäßige Lobby, freundliches Personal in der Rezeption. Super Lage neben dem Westbahnhof. Das Bad ist alt, aber sehr sauber Das Hotel ist perfekt für einen Kurzaufenthalt.Preis Leistung stimmen absolut!

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.

We hadden betaald voor ontbijt maar receptie zei van niet en dat dit 24,- pppn zou kosten dus zijn we buiten de deur gaan ontbijten op 10 min afstand. Op dag 3 kwamen we er achter dat we wel recht hadden op gratis ontbijt en dat werd ook bevestigd door andere receptie mdw. Nu claim ingediend en afwachten. Hotel heeft schone maar basic kamers, ligt naast station, geen geluidsoverlast maar wel handig station met bus trein metro en 3 etages met winkels en reataurants.

Was very nice and the staff were very friendly. Would stay here again!

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.

Das Personal ist sehr hilfsbereit und freundlich. Unterkunft war sauber und es fehlte an nichts. Die Lage am Westbahnhof ist ideal, da man von dort mit den öffentlichen Verkehrsmitteln gut angebunden ist und im Gebäude alle möglichen Geschäfte zum Einkaufen und Essen gibt.

Oda iyi personel samimi değildi

el personal no fue amable

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.

Liked everything about the property with the exception of the length of time it took for someone to man the bar

It was the perfect location for our stay in Vienna!

Hotel em excelente localização, próximo ao metrô e com supermercados perto também

Great location

Zentral am Westbahnhof gelegen. Viele U- und Strassenbahnen, schnell zu allen wichtigen Punkten

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.

In such a large city, transportion is key. The hotel is located within 200 m from a metro, tram and train station. The train station has a large mall with many restaurants to choose from and even an Ikea. A Lidl grocery store is across the street. Friendly staff. The lobby is amazing with a replica of a Gustav Klimt mural that is found at the Secession Museum. The room itself is spacious enough, although it looks good but the scale of the furniture doesn' t use the space efficiently. Not enough space to even unpack our backpacks during our 4 day stay. The water pressure is incredible, best shower ever. Again the bathroom looks good, but the lighting is directed on the sink and not toward the face, so shaving and makeup are a guessing game. The A/C was set at 20 C and not very powerful, so the room became warm and we had to open the windows and put some ear plugs to sleep because the street below is super busy and noisy with open windows. The boulevard had 8 car lanes, a tram track and a small park separating traffic. Although the large armoire that holds the fridge is quite deep, the fridge itself is shallow. Instead of a desk is an oval table with no desk lamp. The beds were comfortable but the pillows with a bit deflated. Still it looks goods. We skipped the breakfast as it was pricy.

A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.

Rent och fint med bra faciliteter samt bra läge vid WestBanhof Lite spartanskt och kanske något obekväm säng

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..

서역 바로 옆에 있어서 대중교통을 이용하기 좋은 위치입니다. 건물이 연식이 있는 만큼 안에 화장실이나 시설이 낡은 느낌이지만 이용하기에 불편함이 없었고 따뜻한 방이여서 좋았습니다.

I was particularly impressed by the outstanding breakfasts provided.

Localização ótima , café manhã muito bom , carpete dos quartos precisa trocar , chuveiro ruim

Zimmer entsprach der Kategorie, ur statt des Hockers wäre ein zweiter Stuhl angenehm gewesen. Aber Heißwasserbereiter für ersten Morgenkaffee gern genutzt! Frühstücksbüffet sehr gut--bis auf den "Orangensaft"... und warum gibt es keine Untertassen??

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.

Clean, friendly, great location, good value for money. Only 2 small negatives - would love a kettle in the room - the cafe seemed a bit too formal to get a quick coffee from. One day at breakfast I had to wait 5 mins for cups to be replaced before I could get a drink. Minor inconveniences but slightly frustrating if you're a coffee addict like me.

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.

I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while.

Frühstück gut! Zimmer schon älter und ohne Klimaanlage.

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.

Staff are weak in English, bad Breakfast, old furniture