Hotel la Palma au Lac

Great rooms with beautiful views

Great location near the sea. Service response/responsibility might be improved outside (cubes out of service?!)

Pros: clean, great location and view from the balcony. Front desk ladies very nice. Cons: I believe they did surge pricing (there was some sort of festival in town). So I was expecting a $750/night room like I paid for but it was far from it. I would have given 5 stars if it was $300-400/night but the service isn’t indicative of the price we paid. The manager was rude, and they don’t actually have parking (it’s based on if they have room that day but zero advance warning we needed to arrive super early to get a spot) so you just drive in circles til you find public parking. Wasn’t bad, wasn’t great.

The hotel was dated and had a slight stuffy smell to it but everything in the room was clean and the air conditioning worked so well coming from a prior place where it did not work much at all. The breakfast buffet was great. Enjoyed every morning. Loved having espresso in the room, two cups for each of us. Close to the train station. Never saw the hot tubs that are shown, looked everywhere.

This hotel appears to be recently renovated and is in very good condition. It's very clean, and the staff are friendly and helpful. We truly enjoyed our stay and wished we could have remained another night.