Name: Hilton Garden Inn Tewksbury Andover
Address: 4 Highwood Drive, Tewksbury, Massachusetts, USA, Tewksbury, Massachusetts, US
Price range: 94 $–310 $ per night
Rating: 8.2

Was Gäste sagen

Reisende loben das Hilton Garden Inn Tewksbury Andover häufig für freundliches Personal, saubere, moderne Zimmer und eine günstige, ruhige Lage in der Nähe der I-495. Wiederkehrende Nachteile sind jedoch das kostenpflichtige Frühstück von wechselnder Qualität, gelegentliche Servicefehler und laute Klimaanlagen.

Die Einrichtungen umfassen einen Innenpool, einen Fitnessraum und eine Lobbybar mit ausreichend Parkplätzen. Die meisten Rückmeldungen sind positiv, obwohl einige Gäste vorübergehende Poolschließungen und laute Aufzüge erlebt haben. Die Zimmer sind modern und komfortabel, aber einige berichten von lauten Badezimmerlüftern oder Klimaanlagen, schwachem Wasserdruck in der Dusche und gelegentlichen Einschränkungen bei WLAN oder Fernsehen. Insgesamt können Sie einen sauberen, komfortablen Aufenthalt an einem günstigen Standort mit einigen kleineren Eigenheiten erwarten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool, das Fitnesscenter und die Lobbybar werden geschätzt, und es gibt ausreichend Parkplätze. Einige Gäste berichteten von vorübergehenden Poolschließungen und etwas Lärm durch die Aufzüge.

Reinigung

Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sehr sauber. Das Housekeeping kann jedoch während des Aufenthalts inkonsistent sein, mit versäumter Leistung und gelegentlich fehlenden Toilettenartikeln oder kleinen Problemen.

Zimmer

Moderne, komfortable Zimmer und Betten werden häufig gelobt. Zu den wiederkehrenden Problemen gehören laute Klimaanlagen oder Badezimmerlüfter, schwacher Wasserdruck in der Dusche und gelegentliche Einschränkungen bei WLAN oder Fernsehen.

Dienstleistung

Das Personal wird durchweg als freundlich und zuvorkommend beschrieben, insbesondere beim Check-in und in der Bar. Einige Gäste erlebten Ausfälle, darunter langsame oder unhilfreiche Antworten, Überbuchungen und Verwirrung bezüglich der Frühstücksgutscheine.

Ähnliche Gästebewertungen

8

Cynthia

8. Juni 2024

·

Aufenthalt am 1 Nacht

Quiet. Really nice room. Staff was new. We were told we got breakfast when we checked in and then they said no the next day with the explanation the person at check in was wrong. Not very customer friendly. The front desk did not have a person there to answer questions in the morning for a good 10 to 15 minutes. When you have a long drive ahead of you, we just wanted to get coffee and then go. They were not that friendly.

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4

Scout

3. Okt. 2024

·

Aufenthalt am 1 Nacht

I attempted to get a refund prior to our stay because the hotel was a little far from the venue of the wedding we were going to. We were told no refund. We decided to just make it work rather than lose our money and arrived the check in a little after midnight. We had three people in line in front of us all being told the same thing, there were no more rooms- they had overbooked themselves by 6 rooms for that night. We waited in a line of angry people trying to figure out what to do with themselves for 45 minutes before it was our turn to talk to someone. We were told we could sleep in a room that had an ozone machine running that was previously thought to be unavailable, that everyone in front of us had turned down, and that we would be refunded for our trouble. We have yet to be contacted about the refund. I believe the girls in the front did their best, and were put in an unfortunate situation, and i did appreciate their attempts to accommodate us. If i had been given the refund on my first request, this all could have been avoided. I found the whole situation very unprofessional.

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4

Emily

20. Aug. 2024

·

Aufenthalt am 1 Nacht

The woman at the front desk barely looked up from her phone and when she did, she acted irritated that we were asking to check in. There are microwaves in the rooms, so we asked the bartender where we could find a bowl to heat up some food and she told us there was a strict "no bowls in rooms" policy... Finally, the irritated front desk woman forgot to charge our pet fee even though she had me sign the paperwork so she called us after we checked out asking us to pay. I said she could put it on the card on file, which, when she read the last 4 digits to me, was not my credit card... She eventually figured it out and I received an invoice which had my home address as somewhere across the country that I've never even been before. This place is a mess and we won't be back.

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8

John

25. Sept. 2025

·

Aufenthalt am 1 Nacht

All the staff we encountered at this property were extremely friendly. The building is in great shape, and located in a quiet little business park. There is a lot of space to walk dogs. The only thing I was disappointed in was there was no free coffee. Other properties I've stayed in had coffee available around the clock, which I find to be a very nice touch, and this property did have some cool beverages available at all times so it doesn't seem like it would be a stretch to have coffee. But I would 100% stay here again if in the area.

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10

jason

13. Okt. 2025

·

Aufenthalt am 1 Nacht

The gentleman that checked me in I want to commend for helping me out. Expedia had screwed up my check in date even though they emailed me the correct dates I was checking in. I showed him the email and he gave me a room no questions asked. Thanks again Hilton!

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10

Julissa

13. Okt. 2025

·

Aufenthalt am 2 Nächte

Great staff and customer service!

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4

Edward

28. Juli 2025

·

Aufenthalt am 2 Nächte

Front desk experience was terrible- totally non-attentive and looked shabby- very unprofessional tried to order more bath towels at 7:30 am- they finally got to room after another reminder at 9:15PM

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2

joseph

5. Nov. 2024

·

Aufenthalt am 2 Nächte

I paid for breakfast and they were out of everything! including regular coffee No hot water in the shower day 1 Staff was mixed 1st day really nice guy very helpful 2nd day the Girl working the desk wouldn't get off the cell phone to help a line of guests The sound of an exhaust fan going bad got no sleep!

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6

Koreen

30. Sept. 2024

·

Aufenthalt am 2 Nächte

Check in wasn’t the best experience the front desk worker was rude. First day we called 3 times to have more towels brought up to our room and we kept being told housekeeping would be up. We went down at midnight to the front desk and got them ourselves. While down there we heard a couple from Texas couldn’t check in because they overbooked and blamed the new management. And the $18.01 per person buffet is excessive for breakfast in my opinion we went to McDonald’s and it was way cheaper. The room was decent, can’t complain there just front desk staff was not the best expierience.

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10

Shannon

15. Sept. 2025

·

Aufenthalt am 3 Nächte

What a great staff! What a beautiful hotel! I had family members stay at Hilton Garden Inn Tewksbury Andover and needed to book several rooms with distinct check in requirements. The staff - awsome! Carol is so great -she arranged it so that we could have breakfast together. Jose was wonderful in booking the rooms. Lisa - absolutely terrific in helping us out with the breakfast. All in all my family loved staying there - they felt safe, welcomed and well taken care of.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen direkt an der I-495 in einem ruhigen Geschäftsviertel mit guter Anbindung an Lowell/Boston und nahegelegene Tankstellen und Restaurants der Kette. Begrenzte Möglichkeiten in unmittelbarer Gehdistanz, daher ist ein Auto nützlich.

Gastronomie

Das Frühstück ist nicht inbegriffen und wird oft als überteuert oder enttäuschend empfunden, gelegentlich gibt es Verwirrung bezüglich der Gutscheine. Die Optionen für Abendessen und die Bar erhalten mehr Lob, einschließlich guter Burger und Cocktails.

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $310	16 $227	17 $135	18 $149	19 $165
20 $116	21 $113	22 $128	23 $170	24 $129	25 $189	26 $183
27 $111	28 $130	29 $173	30 $176

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $110	2 $241	3 $207
4 $94	5 $134	6 $165	7 $181	8 $99	9 $255	10
11 $138	12 $139	13 $237	14 $258	15 $178	16 $253	17 $306
18 $108	19 $149	20 $211	21 $194	22 $138	23 $244	24 $288
25 $96	26 $96	27 $135	28 $143	29 $102	30 $158	31 $187

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Über diese Unterkunft

Standort

Zimmeroptionen

Junior-Suite, 1 King-Bett

Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 2 Queen-Betten, barrierefrei (Hearing)

Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)

Suite, 1 Schlafzimmer

Zimmer, 1 Schlafzimmer, barrierefrei (Mobility & Hearing, Roll-in Shower)

Zimmer, 1 King-Bett

Suite, 1 Schlafzimmer, Nichtraucher

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, barrierefrei, Badewanne

Zimmer, 1 King-Bett, barrierefrei, Badewanne (Mobility & Hearing)

Zimmer, 1 Schlafzimmer, barrierefrei, Badewanne (Mobility & Hearing)

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

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