The Sefton
$158
/ night
Avg. for September
Select dates to see prices and availability
$158
/ night
Avg. for September
Monthly average prices
Nightly prices at The Sefton average $111 in April, the cheapest month, and $182 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $118 |
| February | $121 |
| March | $116 |
| April | $111 |
| May | $158 |
| June | $161 |
| July | $132 |
| August | $182 |
| September | $158 |
| October | $127 |
| November | $118 |
| December | $115 |
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Sep · $158
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Most expensive: August (~$182)
Cheapest: April (~$111)
About this property
Elegant hotel with an indoor pool, on-site dining, and spa services in the heart of Douglas, steps from the beach.
Location
Located in Douglas, The Sefton is in the city center and near the beach. Douglas Beach and Nobles Park reflect the area's natural beauty and area attractions include Isle of Man Arts Centre and Douglas Bay Horse Tramway. Looking to enjoy an event or a game while in town? See what's going on at National Sports Centre, or consider a night out at Villa Marina. Spend some time exploring the area's activities, including golfing.
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Guest reviews
8.2
Very good
Based on 2,135 verified reviews
Who stays here?
Business
27%
Couple
43%
Family
15%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At The Sefton, travellers consistently praise the friendly, helpful staff, hearty buffet breakfasts with sea views, and the central seafront location, while noting the unique atrium rooms with balconies that some love but can feel warm without outside windows.
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What guests think
At The Sefton, travellers consistently praise the friendly, helpful staff, hearty buffet breakfasts with sea views, and the central seafront location, while noting the unique atrium rooms with balconies that some love but can feel warm without outside windows.
Rooms are generally spacious and clean, though decor is dated in parts and occasional maintenance issues appear, like mouldy sealant, drainage smells, cramped or faulty showers, slow lifts, and sporadic noise. Facilities draw mixed feedback: a small, oddly sloped pool better for relaxing than laps, limited tight paid parking, intermittent closures of sauna or jacuzzi, and on-site dining relying mostly on the adjacent Pan-Asian restaurant or bar. Expect a characterful, well-located stay with warm service and strong breakfasts, but be prepared for older fittings and some operational quirks.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are mixed: the small, shallow, oddly sloped pool suits relaxing more than swimming, and sauna or jacuzzi access has been unavailable at times. Parking is limited and tight with a daily charge; dining leans on the attached Pan-Asian restaurant and bar.
Related guest reviews
8
Lucy
Aug 24, 2025
·
Stayed 4 nights
The hotel was busy, but some of the staff were not as friendly as they were in the past. Also the now-paid parking is a nightmare. That parking garage needs to be ripped out and restarted, also consider places to park in front of the hotel. Breakfast and breakfast staff as wonderful as ever!
The hotel was busy, but some of the staff were not as friendly as they were in the past. Also the now-paid parking is a nightmare. That parking garage needs to be ripped out and restarted, also consider places to park in front of the hotel. Breakfast and breakfast staff as wonderful as ever!
8
Mark
Sep 8, 2025
·
Stayed 2 nights
Great breakfast, staff really good, lovely view whilst having breakfast. Hotel is very clean If you like to swim lengths, the swimming pool is not designed for it, due to the bottom of the pool sloping up on all four sides, if you just want to relax it’s perfect!
Great breakfast, staff really good, lovely view whilst having breakfast. Hotel is very clean If you like to swim lengths, the swimming pool is not designed for it, due to the bottom of the pool sloping up on all four sides, if you just want to relax it’s perfect!
10
John
Jul 4, 2023
·
Stayed 4 nights
Paid £4 per day for parking. Space not always available. Should be separate spaces for scooters and motor bikes as they took up the space of a car but only 2 bikes in the large car space.
Paid £4 per day for parking. Space not always available. Should be separate spaces for scooters and motor bikes as they took up the space of a car but only 2 bikes in the large car space.
10
Lavinia
Oct 6, 2024
·
Stayed 7 nights
We had a wonderful time. All of the staff were so helpful and made sure our stay was out of this world. Yes the hotel needs some updating but they are starting to update the rooms 1 by 1. The swimming pool is in need of some tlc and we could not use the sauna or jacuzzi as they were locked and were not accessible. However the food was to die for and as I said the service was amazing and made up for the small downsides. Overall had a really good girly week away with my friend.
We had a wonderful time. All of the staff were so helpful and made sure our stay was out of this world. Yes the hotel needs some updating but they are starting to update the rooms 1 by 1. The swimming pool is in need of some tlc and we could not use the sauna or jacuzzi as they were locked and were not accessible. However the food was to die for and as I said the service was amazing and made up for the small downsides. Overall had a really good girly week away with my friend.
8
Mrs G.C.
Aug 5, 2023
·
Stayed 4 nights
Very friendly hotel staff. The hotel is showing its age, but good value for money and prime location. Good breakfast selection. No other meals served in the hotel but the adjoining restaurant, which is Pan Asian, cooked steak and chips on request. Small pool was ok, but no steam room, sauna or jacussi. Pool changing rooms smelt damp.
Very friendly hotel staff. The hotel is showing its age, but good value for money and prime location. Good breakfast selection. No other meals served in the hotel but the adjoining restaurant, which is Pan Asian, cooked steak and chips on request. Small pool was ok, but no steam room, sauna or jacussi. Pool changing rooms smelt damp.
8
Nicola
Jul 28, 2025
·
Stayed 3 nights
Had a lovely few nights and it is a lovely hotel. A couple of points though: Parking is limited and the car park very tight. Had a DJ playing music on the Saturday night..was far too loud and he seemed to be playing for himself not the guests..never heard anything like it. Went to sit in the lobby and still deafened so asked if we could shut the door into the bar. Compromised by shutting half the door as the manager wanted to entice restaurant customers into the bar..well guess what..they all took one look and hastily left! In complete contrast there was a fantastic singer on the night before..was pitched just right for guests in the bar.
Had a lovely few nights and it is a lovely hotel. A couple of points though: Parking is limited and the car park very tight. Had a DJ playing music on the Saturday night..was far too loud and he seemed to be playing for himself not the guests..never heard anything like it. Went to sit in the lobby and still deafened so asked if we could shut the door into the bar. Compromised by shutting half the door as the manager wanted to entice restaurant customers into the bar..well guess what..they all took one look and hastily left! In complete contrast there was a fantastic singer on the night before..was pitched just right for guests in the bar.
8
Howard
Nov 6, 2024
·
Stayed 4 nights
The property was very convenient to everything. The ammenities are becoming a little tired. Also they say a self service laundry is available !!! Unfortunately there isn’t one, and hasn’t been for over 2 years. So that needs to be corrected.
The property was very convenient to everything. The ammenities are becoming a little tired. Also they say a self service laundry is available !!! Unfortunately there isn’t one, and hasn’t been for over 2 years. So that needs to be corrected.
10
EDWARD
Sep 5, 2025
·
Stayed 4 nights
Hotel was welcoming, clean rooms. All staff was very pleasant.We had a room overlooking the Aqua garden (instead of a sea view). A very pleasant outlook. The swimming pool is a weird design, slopes in from all sides. Breakfast was buffet style, with a good selection. On the first evening, we dined in the Bonsai Pan Asian restaurant, although not run by the hotel, it is accessible through the hotel lobby. We were celebrating our wedding anniversary, the food was excellent but a bit pricey.
Hotel was welcoming, clean rooms. All staff was very pleasant.We had a room overlooking the Aqua garden (instead of a sea view). A very pleasant outlook. The swimming pool is a weird design, slopes in from all sides. Breakfast was buffet style, with a good selection. On the first evening, we dined in the Bonsai Pan Asian restaurant, although not run by the hotel, it is accessible through the hotel lobby. We were celebrating our wedding anniversary, the food was excellent but a bit pricey.
8
Peter
Jul 8, 2025
·
Stayed 1 night
Nice, but dated hotel, friendly staff and a very good breakfast. Shame the booking site doesn’t point out the pool is being refurbished. Good central location, the hotel parking is a tight squeeze, but there is a multi storey close by.
Nice, but dated hotel, friendly staff and a very good breakfast. Shame the booking site doesn’t point out the pool is being refurbished. Good central location, the hotel parking is a tight squeeze, but there is a multi storey close by.
10
Colin
Jul 24, 2024
·
Stayed 4 nights
The hotel's position on the promenade was good and handy for the ferry. It has a small car park underneath the hotel which operates on a first come first served basis. We found it difficult to find restaurants outside of the hotels. The few we found were not open on a Monday or Tuesday.
The hotel's position on the promenade was good and handy for the ferry. It has a small car park underneath the hotel which operates on a first come first served basis. We found it difficult to find restaurants outside of the hotels. The few we found were not open on a Monday or Tuesday.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found The Sefton generally clean, but housekeeping is scheduled every third day unless requested. Recurrent issues include mouldy sealant, drain odours, and occasional lapses like dirty sheets or worn furnishings.
Related guest reviews
6
Ray
May 5, 2025
·
Stayed 2 nights
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
4
Claire Louise
Aug 18, 2024
·
Stayed 2 nights
Was unclean and had holes in window fittings and towels.
Was unclean and had holes in window fittings and towels.
6
Angela Annette
Apr 1, 2023
·
Stayed 3 nights
The hotel is old and has character. Room 221 is spacious but the two windows look out onto a one metre square 'inner space' which means no view at all. The bathroom is massive with a shower and bath but the shower is stainef orange and black with mould and fungi so we didn't use it didn't look sanitary. The website states daily housekeeping but that is open to interpretation. Given it as 4 star hotel you would hope the room would be made up daily; after all we went away for rest and relaxation. However there is a laminated notice placer carefully oon the bed stating rooms are serviced every 3 days which happened to be the length of our stay so wenever received te service. The reasoing is said to be so staff oonly enter the room on limited occasions but you can ring them for tea bags etc. In essence the room quality in terms of maintainance and the provision was 3 star without question, but the staff themselves and the food were 4 star. Poteentially a lovely stay but not as anticipated.
The hotel is old and has character. Room 221 is spacious but the two windows look out onto a one metre square 'inner space' which means no view at all. The bathroom is massive with a shower and bath but the shower is stainef orange and black with mould and fungi so we didn't use it didn't look sanitary. The website states daily housekeeping but that is open to interpretation. Given it as 4 star hotel you would hope the room would be made up daily; after all we went away for rest and relaxation. However there is a laminated notice placer carefully oon the bed stating rooms are serviced every 3 days which happened to be the length of our stay so wenever received te service. The reasoing is said to be so staff oonly enter the room on limited occasions but you can ring them for tea bags etc. In essence the room quality in terms of maintainance and the provision was 3 star without question, but the staff themselves and the food were 4 star. Poteentially a lovely stay but not as anticipated.
10
Helen
Sep 26, 2025
·
Stayed 3 nights
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
10
Joanne
Dec 31, 2025
·
Stayed 3 nights
Staff very friendly and helpful. Room clean and hot bath and great views of the sea
Staff very friendly and helpful. Room clean and hot bath and great views of the sea
8
Royce
Jul 29, 2025
·
Stayed 4 nights
Very good hotel breakfast excellent easy access for ferry and town centre ..just found a bit strange that there was no bed making by a maid at all of fresh towels till day 4 or bedding .. A 4 star hotel i would expect this
Very good hotel breakfast excellent easy access for ferry and town centre ..just found a bit strange that there was no bed making by a maid at all of fresh towels till day 4 or bedding .. A 4 star hotel i would expect this
6
Alex
Jul 10, 2025
·
Stayed 4 nights
Room was boiling hot, bath had mould. Oh and even though it looked out into the courtyard I had no window.
Room was boiling hot, bath had mould. Oh and even though it looked out into the courtyard I had no window.
8
Helen
Aug 17, 2024
·
Stayed 5 nights
The Sefton looks wonderful from the outside and is quirky inside. There is a shortage of staff so your room is only serviced on the third full day of your stay and you have to hang a sign on your door or this won't happen at all, however you can ask at reception for fresh towels, tea, coffee etc. The interior of the hotel is dated and repairs are needed. Our bathroom on the 4th floor smelt terrible due to the drains and we were advised to keep our taps running which did help to alleviate the odour. The atrium is a nice feature although you can see into everyone's room from the balcony and conversations echo which make it quite noisy at times. There is no air conditioning and it is very hot and stuffy on the 4th floor, just like being in an airless conservatory. We found a fan in the room which we had on max speed the whole time. The swimming pool is strange, it has sloping edges on every side so not much room or depth to swim without banging your kneees and the changing rooms smell of very bad drains. Despite all this we really enjoyed our stay! The staff were very polite and helpful, the breakfast was wonderful and the location excellent.
The Sefton looks wonderful from the outside and is quirky inside. There is a shortage of staff so your room is only serviced on the third full day of your stay and you have to hang a sign on your door or this won't happen at all, however you can ask at reception for fresh towels, tea, coffee etc. The interior of the hotel is dated and repairs are needed. Our bathroom on the 4th floor smelt terrible due to the drains and we were advised to keep our taps running which did help to alleviate the odour. The atrium is a nice feature although you can see into everyone's room from the balcony and conversations echo which make it quite noisy at times. There is no air conditioning and it is very hot and stuffy on the 4th floor, just like being in an airless conservatory. We found a fan in the room which we had on max speed the whole time. The swimming pool is strange, it has sloping edges on every side so not much room or depth to swim without banging your kneees and the changing rooms smell of very bad drains. Despite all this we really enjoyed our stay! The staff were very polite and helpful, the breakfast was wonderful and the location excellent.
8
Janet
Oct 29, 2025
·
Stayed 6 nights
The atrium room was spacious, spotless, well supplied with soft towels and toiletries. Good supply of tea, coffee, water and biscuits. Room was warm and bed comfortable. The desk staff and night Watchman , on arrival, were always welcoming and helpful.
The atrium room was spacious, spotless, well supplied with soft towels and toiletries. Good supply of tea, coffee, water and biscuits. Room was warm and bed comfortable. The desk staff and night Watchman , on arrival, were always welcoming and helpful.
6
Sian
Aug 26, 2025
·
Stayed 5 nights
Two false fire alarm evacuations during the night on different days in a 5 day period. No apology letter or communication from Management. There is a padlock on the sauna, plants on the whirlpool and tape on some tiles around pool. No a/c to the airless rooms facing the atrium as there are no windows to open. Very hot at night and the fan is not good enough. Our room was next to a fire door which banged shut loudly every time it was opened and closed. Never sat on the atrium balcony as the bucket seats have seen better days and everyone is facing each other. Very 1950's holiday camp design. Rooms are cleaned every 3 days unless you request it-not acceptable for the room rate nor is the awful paint stripper of a soap/shampoo dispenser. Overall, terrible sleep and couldn't wait to go home! Will not be returning. However, the staff were lovely.
Two false fire alarm evacuations during the night on different days in a 5 day period. No apology letter or communication from Management. There is a padlock on the sauna, plants on the whirlpool and tape on some tiles around pool. No a/c to the airless rooms facing the atrium as there are no windows to open. Very hot at night and the fan is not good enough. Our room was next to a fire door which banged shut loudly every time it was opened and closed. Never sat on the atrium balcony as the bucket seats have seen better days and everyone is facing each other. Very 1950's holiday camp design. Rooms are cleaned every 3 days unless you request it-not acceptable for the room rate nor is the awful paint stripper of a soap/shampoo dispenser. Overall, terrible sleep and couldn't wait to go home! Will not be returning. However, the staff were lovely.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are typically spacious and comfortable, with unique atrium balconies; however, some have no external windows and can feel very warm, with fans often provided. Decor can be dated, showers cramped or awkward, and occasional noise or limited views reported.
Related guest reviews
8
Celia
Jul 14, 2025
·
Stayed 4 nights
Spent four nights at the Sefton. Location is good with a bus stop right outside. Walkable in Douglas shopping area. Had room facing the internal atrium, so no outside view. Room very warm and although a fan was provided it didn't cool the room down. Staff were friendly and helpful. Room was spacious as was the bathroom but was rather dated.
Spent four nights at the Sefton. Location is good with a bus stop right outside. Walkable in Douglas shopping area. Had room facing the internal atrium, so no outside view. Room very warm and although a fan was provided it didn't cool the room down. Staff were friendly and helpful. Room was spacious as was the bathroom but was rather dated.
10
Anthony
Jul 18, 2025
·
Stayed 4 nights
Excellent hotel. Clean and comfortable. Great seafront location. Good breakfast choice. Small swimming pool. Only small downside...my room was noisy when windows open due to extractor fans working 24 hours below.
Excellent hotel. Clean and comfortable. Great seafront location. Good breakfast choice. Small swimming pool. Only small downside...my room was noisy when windows open due to extractor fans working 24 hours below.
10
Anne
Oct 15, 2025
·
Stayed 4 nights
Excellent location for the ferry and local bars and restaurants. The rooms are spacious, comfortable and very clean. The atrium balconies were a surprise as that is exactly what they are, looking into a covered atrium so no actual outside windows. Breakfast was a buffet, well stocked and plenty of choice. Staff were very helpful and friendly, giving good advice on where to visit and eat.
Excellent location for the ferry and local bars and restaurants. The rooms are spacious, comfortable and very clean. The atrium balconies were a surprise as that is exactly what they are, looking into a covered atrium so no actual outside windows. Breakfast was a buffet, well stocked and plenty of choice. Staff were very helpful and friendly, giving good advice on where to visit and eat.
10
Thomas
Jul 6, 2025
·
Stayed 4 nights
Everything about the hotel was great. Only problem we had, it was too warm. Our room faced the central part and there was no flow of air. It wouldnt stop us going back but we would chose a room with a window that opened to the outside
Everything about the hotel was great. Only problem we had, it was too warm. Our room faced the central part and there was no flow of air. It wouldnt stop us going back but we would chose a room with a window that opened to the outside
8
Melanie
Aug 21, 2025
·
Stayed 4 nights
This is a beautiful building with high ceilings and big rooms. It’s a bit dated, but the location, quality of breakfast and secure working WiFi by far outweigh this. The central atrium is beautiful. Sir Norman’s bar attached is stylish and serves delicious food. The Asian dishes I tried were excellent. I’d definitely stay here again.
This is a beautiful building with high ceilings and big rooms. It’s a bit dated, but the location, quality of breakfast and secure working WiFi by far outweigh this. The central atrium is beautiful. Sir Norman’s bar attached is stylish and serves delicious food. The Asian dishes I tried were excellent. I’d definitely stay here again.
6
Charles
Jul 18, 2025
·
Stayed 2 nights
Conveniently located with a friendly staff. We stayed in the front (older) section of the hotel with a courtyard facing room, which was adequate. It was particularly warm during our stay and the hotel lacks air conditioning but, we did OK with a fan that was in the room. The breakfast was very plentiful with a traditional Irish Breakfast and continental breakfast offerings.
Conveniently located with a friendly staff. We stayed in the front (older) section of the hotel with a courtyard facing room, which was adequate. It was particularly warm during our stay and the hotel lacks air conditioning but, we did OK with a fan that was in the room. The breakfast was very plentiful with a traditional Irish Breakfast and continental breakfast offerings.
6
Robert
Jan 22, 2024
·
Stayed 3 nights
Room was cold, especially at night. Being an atrium room (no outside window) it was dark and claustrophobic. Atrium doors didn’t close properly. Swimming pool very small and very shallow,more like a paddling pool. Impossible to swim. Depth at a small point in the middle which fanned upwards towards edges. Not for swimming or for more than, say, 2 people. Not told at time of booking building works were in progress. Buffet breakfast although plentiful was overcooked. Fully refundable booking. Checked out following day before 11am due to being unable to go for a swim (went for the pool) but they refused refund for following 2 nights. Hotel seemed almost empty. Main bar shut, just pricey Asian Restaurant open for meals and drinks - but we don’t like Asian food.
Room was cold, especially at night. Being an atrium room (no outside window) it was dark and claustrophobic. Atrium doors didn’t close properly. Swimming pool very small and very shallow,more like a paddling pool. Impossible to swim. Depth at a small point in the middle which fanned upwards towards edges. Not for swimming or for more than, say, 2 people. Not told at time of booking building works were in progress. Buffet breakfast although plentiful was overcooked. Fully refundable booking. Checked out following day before 11am due to being unable to go for a swim (went for the pool) but they refused refund for following 2 nights. Hotel seemed almost empty. Main bar shut, just pricey Asian Restaurant open for meals and drinks - but we don’t like Asian food.
10
Lorna
Jul 7, 2025
·
Stayed 4 nights
The spacious room and the bed was much appreciated. It was also very quiet.
The spacious room and the bed was much appreciated. It was also very quiet.
8
Janet
Oct 29, 2025
·
Stayed 6 nights
The atrium room was spacious, spotless, well supplied with soft towels and toiletries. Good supply of tea, coffee, water and biscuits. Room was warm and bed comfortable. The desk staff and night Watchman , on arrival, were always welcoming and helpful.
The atrium room was spacious, spotless, well supplied with soft towels and toiletries. Good supply of tea, coffee, water and biscuits. Room was warm and bed comfortable. The desk staff and night Watchman , on arrival, were always welcoming and helpful.
8
Richard
Sep 7, 2025
·
Stayed 6 nights
Friendly staff, room spotless and good choice at breakfast. Docking a single star as the atrium room in which we were staying did get quite hot, but there was a fan available to help offset that a bit.
Friendly staff, room spotless and good choice at breakfast. Docking a single star as the atrium room in which we were staying did get quite hot, but there was a fan available to help offset that a bit.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful and accommodating, with staff often going the extra mile (e.g., early breakfasts or packed lunches). A few guests noted isolated rudeness or less welcoming interactions.
Related guest reviews
8
Lucy
Aug 24, 2025
·
Stayed 4 nights
The hotel was busy, but some of the staff were not as friendly as they were in the past. Also the now-paid parking is a nightmare. That parking garage needs to be ripped out and restarted, also consider places to park in front of the hotel. Breakfast and breakfast staff as wonderful as ever!
The hotel was busy, but some of the staff were not as friendly as they were in the past. Also the now-paid parking is a nightmare. That parking garage needs to be ripped out and restarted, also consider places to park in front of the hotel. Breakfast and breakfast staff as wonderful as ever!
10
Helen
Sep 26, 2025
·
Stayed 3 nights
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
10
elizabeth
Dec 6, 2024
·
Stayed 1 night
The customer service was absolutely brilliant. Proper good old fashioned cant do enough for yoi service. Charlotte was fabulous at looking after us and understanding our situation and helping us. He colleague was also great and both were very friendly and accomodating. The location is perfect and the poolwas a treat x the evening girls were lovely too gave us recommendations of where to go we went to both. Thank you for a povely stay and i would love to come back in the summer.
The customer service was absolutely brilliant. Proper good old fashioned cant do enough for yoi service. Charlotte was fabulous at looking after us and understanding our situation and helping us. He colleague was also great and both were very friendly and accomodating. The location is perfect and the poolwas a treat x the evening girls were lovely too gave us recommendations of where to go we went to both. Thank you for a povely stay and i would love to come back in the summer.
10
Joanne
Dec 31, 2025
·
Stayed 3 nights
Staff very friendly and helpful. Room clean and hot bath and great views of the sea
Staff very friendly and helpful. Room clean and hot bath and great views of the sea
8
Grant
Oct 8, 2025
·
Stayed 1 night
Great first stay. Very welcoming staff on fornt desk
Great first stay. Very welcoming staff on fornt desk
10
Jayne
Mar 6, 2025
·
Stayed 6 nights
I was staying on my own for business, they looked after me so well, nothing was too much trouble
I was staying on my own for business, they looked after me so well, nothing was too much trouble
10
Marian
Oct 7, 2024
·
Stayed 4 nights
Margaret on reception and Anthony the night manager really went out of there way to make our stay perfect. There was 2 other staff on reception that I can't recall there names but they were excellent too. Thank you so much and see you in April
Margaret on reception and Anthony the night manager really went out of there way to make our stay perfect. There was 2 other staff on reception that I can't recall there names but they were excellent too. Thank you so much and see you in April
10
Arlene
May 9, 2025
·
Stayed 3 nights
Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
10
KIM
Mar 10, 2024
·
Stayed 2 nights
Staff were very friendly. Our flight was early and breakfast had not opened, but we were ok to get cereals, toast, hot drinks etc - great service, you don't get that at the Premier Inn.
Staff were very friendly. Our flight was early and breakfast had not opened, but we were ok to get cereals, toast, hot drinks etc - great service, you don't get that at the Premier Inn.
6
Lynda
Jan 7, 2025
·
Stayed 2 nights
The bar man was rude & not welcoming
The bar man was rude & not welcoming
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AI-generated summary based on recent guest reviews
Location
Seafront and central, handy for the ferry, buses, trams and rail, with shops and restaurants an easy walk. Several reviews mention pleasant sea views from the restaurant or rooms.
Related guest reviews
10
James
Sep 21, 2025
·
Stayed 3 nights
Big hotel on The seafront easy walks to the shops & restaurant's
Big hotel on The seafront easy walks to the shops & restaurant's
8
Colin
May 15, 2025
·
Stayed 4 nights
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
10
Anne
Oct 15, 2025
·
Stayed 4 nights
Excellent location for the ferry and local bars and restaurants. The rooms are spacious, comfortable and very clean. The atrium balconies were a surprise as that is exactly what they are, looking into a covered atrium so no actual outside windows. Breakfast was a buffet, well stocked and plenty of choice. Staff were very helpful and friendly, giving good advice on where to visit and eat.
Excellent location for the ferry and local bars and restaurants. The rooms are spacious, comfortable and very clean. The atrium balconies were a surprise as that is exactly what they are, looking into a covered atrium so no actual outside windows. Breakfast was a buffet, well stocked and plenty of choice. Staff were very helpful and friendly, giving good advice on where to visit and eat.
10
Christine
Apr 28, 2024
·
Stayed 4 nights
The hotel is in a good location for the town and transport links. The staff were all friendly and helpful. I would certainly go back to The Sefton.
The hotel is in a good location for the town and transport links. The staff were all friendly and helpful. I would certainly go back to The Sefton.
8
Keith
Aug 10, 2025
·
Stayed 6 nights
Very plesant hotel on the sea front with helpful satff, bus routes very near, and a short walk into the main areas.
Very plesant hotel on the sea front with helpful satff, bus routes very near, and a short walk into the main areas.
8
Diane
Aug 15, 2025
·
Stayed 3 nights
The hotel was located to everything you need. Easy 15 minute walk to High Street, walking distance to Manx Electric Railway (North) and Steam Railway (South). Best to get a Go Explore Card, if you have not got a car.
The hotel was located to everything you need. Easy 15 minute walk to High Street, walking distance to Manx Electric Railway (North) and Steam Railway (South). Best to get a Go Explore Card, if you have not got a car.
10
Colin
Nov 24, 2024
·
Stayed 2 nights
Excellent hotel, great location on the sea front. Felt very relaxing there and breakfast was very good too.
Excellent hotel, great location on the sea front. Felt very relaxing there and breakfast was very good too.
8
Sheila
Jul 5, 2024
·
Stayed 4 nights
Had a lovely stay at the Sefton. Its right on the promenade, easy for all the amenities that Douglas and the Isle of Man has to offer. Right by a bus stop where buses can take you around the Island or to and from the airport. Also near to the Steam train, Electric train and the horse driven tram. Perfect location
Had a lovely stay at the Sefton. Its right on the promenade, easy for all the amenities that Douglas and the Isle of Man has to offer. Right by a bus stop where buses can take you around the Island or to and from the airport. Also near to the Steam train, Electric train and the horse driven tram. Perfect location
10
Karen
Jun 27, 2024
·
Stayed 4 nights
Excellent location on promenade and easy for buses to link to rest of transport and airport. Nice comfy large room with balcony overlooking atrium Breakfast had good choice and always fresh
Excellent location on promenade and easy for buses to link to rest of transport and airport. Nice comfy large room with balcony overlooking atrium Breakfast had good choice and always fresh
10
Colin
Jul 24, 2024
·
Stayed 4 nights
The hotel's position on the promenade was good and handy for the ferry. It has a small car park underneath the hotel which operates on a first come first served basis. We found it difficult to find restaurants outside of the hotels. The few we found were not open on a Monday or Tuesday.
The hotel's position on the promenade was good and handy for the ferry. It has a small car park underneath the hotel which operates on a first come first served basis. We found it difficult to find restaurants outside of the hotels. The few we found were not open on a Monday or Tuesday.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently rated highly for variety and quality, with items like kippers and sea-view seating. On-site options otherwise rely on the attached Pan-Asian restaurant and bar, which many enjoyed, though some missed a traditional hotel restaurant.
Related guest reviews
8
Patricia
Oct 8, 2025
·
Stayed 4 nights
Excellent breakfast to suit all tastes.Particularly enjoyed the fried bread!
Excellent breakfast to suit all tastes.Particularly enjoyed the fried bread!
10
Carl
Jul 26, 2025
·
Stayed 4 nights
great hotel in a good location breakfast was epic.
great hotel in a good location breakfast was epic.
10
Melvyn
Jul 24, 2023
·
Stayed 7 nights
The attitude of the staff was to always go the extra mile with a friendly smile. Absence of a chef and therefore no provision to provide meals for guests. There is however a Thai restaurant but not everyone likes this sort of of food.
The attitude of the staff was to always go the extra mile with a friendly smile. Absence of a chef and therefore no provision to provide meals for guests. There is however a Thai restaurant but not everyone likes this sort of of food.
8
Melanie
Aug 21, 2025
·
Stayed 4 nights
This is a beautiful building with high ceilings and big rooms. It’s a bit dated, but the location, quality of breakfast and secure working WiFi by far outweigh this. The central atrium is beautiful. Sir Norman’s bar attached is stylish and serves delicious food. The Asian dishes I tried were excellent. I’d definitely stay here again.
This is a beautiful building with high ceilings and big rooms. It’s a bit dated, but the location, quality of breakfast and secure working WiFi by far outweigh this. The central atrium is beautiful. Sir Norman’s bar attached is stylish and serves delicious food. The Asian dishes I tried were excellent. I’d definitely stay here again.
10
Helen
Sep 26, 2025
·
Stayed 3 nights
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
Couldn't fault the breakfast, lots to choose from. The room was very clean and was very impressed with the size of the bathroom. All the staff throughout the hotel were super friendly. Would definitely stay there again
10
Dianne
Jun 18, 2025
·
Stayed 6 nights
Excellent location near shops, eating places and attractions. The Atrium was unique and it was wonderful having a balcony overlooking the courtyard. Superb breakfast and would Bonzai, the restaurant attached to the botel.
Excellent location near shops, eating places and attractions. The Atrium was unique and it was wonderful having a balcony overlooking the courtyard. Superb breakfast and would Bonzai, the restaurant attached to the botel.
8
Lindsay
Jul 25, 2025
·
Stayed 1 night
Old style ‘proper’ hotel. Room was spacious if a little dated. Breakfast wasn’t great unfortunately. Hard over cooked eggs that would have bounced, and sausages needed a sharper knife to cut! Then again I have never had a hotel buffet style breakfast that was any different. Apart from that, lovely stylish old school’proper’ Hotel. Lovely staff and ambience, and good price for one night on Expedia, and £30 cheaper than booking directly with hotel which is a shame. Would stay again tho. Very convenient for Douglas.
Old style ‘proper’ hotel. Room was spacious if a little dated. Breakfast wasn’t great unfortunately. Hard over cooked eggs that would have bounced, and sausages needed a sharper knife to cut! Then again I have never had a hotel buffet style breakfast that was any different. Apart from that, lovely stylish old school’proper’ Hotel. Lovely staff and ambience, and good price for one night on Expedia, and £30 cheaper than booking directly with hotel which is a shame. Would stay again tho. Very convenient for Douglas.
8
Ian
Jan 26, 2025
·
Stayed 1 night
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
10
Maureen
Jun 16, 2025
·
Stayed 6 nights
A lovely hotel. Breakfasts were excellent with a very extensive menu. The swimming pool was beautiful. We had a very large balcony overlooking the atrium. There were free water bottles daily and a good sized fridge. A very central location. We would definitely recommend this hotel.
A lovely hotel. Breakfasts were excellent with a very extensive menu. The swimming pool was beautiful. We had a very large balcony overlooking the atrium. There were free water bottles daily and a good sized fridge. A very central location. We would definitely recommend this hotel.
10
EDWARD
Sep 5, 2025
·
Stayed 4 nights
Hotel was welcoming, clean rooms. All staff was very pleasant.We had a room overlooking the Aqua garden (instead of a sea view). A very pleasant outlook. The swimming pool is a weird design, slopes in from all sides. Breakfast was buffet style, with a good selection. On the first evening, we dined in the Bonsai Pan Asian restaurant, although not run by the hotel, it is accessible through the hotel lobby. We were celebrating our wedding anniversary, the food was excellent but a bit pricey.
Hotel was welcoming, clean rooms. All staff was very pleasant.We had a room overlooking the Aqua garden (instead of a sea view). A very pleasant outlook. The swimming pool is a weird design, slopes in from all sides. Breakfast was buffet style, with a good selection. On the first evening, we dined in the Bonsai Pan Asian restaurant, although not run by the hotel, it is accessible through the hotel lobby. We were celebrating our wedding anniversary, the food was excellent but a bit pricey.
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AI-generated summary based on recent guest reviews
10
Anne
4 weeks ago
·
Stayed 3 nights
Older property so some quirks as expected. Older style furniture. Staff were so friendly and helpful. The breakfast was hot, varied and well stocked, the pool was lovely esp as I had it to myself. Managed to park in the underground carpark each day although the spaces are tight. Charged at £4/24hrs. The atrium is a lovely space.
Older property so some quirks as expected. Older style furniture. Staff were so friendly and helpful. The breakfast was hot, varied and well stocked, the pool was lovely esp as I had it to myself. Managed to park in the underground carpark each day although the spaces are tight. Charged at £4/24hrs. The atrium is a lovely space.
6
ROSEMARY
5 weeks ago
·
Stayed 4 nights
Carpets and furniture very tired. Carpets quite dirty in places of high footfall. Breakfast was good with plenty of choice. Not a lot of interaction with the staff. They spoke when spoken too. On checking out, we were not asked if we had a good time or thanked for staying in the hotel. However as we were leaving very early on the morning of our departure we were able to collect a pre-ordered lunch bag, from Reception, filled with plenty of food and bottle of water. Great location for ferry terminal, town and promenade. Limited parking at the hotel but we managed to get a space each evening.
Carpets and furniture very tired. Carpets quite dirty in places of high footfall. Breakfast was good with plenty of choice. Not a lot of interaction with the staff. They spoke when spoken too. On checking out, we were not asked if we had a good time or thanked for staying in the hotel. However as we were leaving very early on the morning of our departure we were able to collect a pre-ordered lunch bag, from Reception, filled with plenty of food and bottle of water. Great location for ferry terminal, town and promenade. Limited parking at the hotel but we managed to get a space each evening.
4
Dr Andrew
Aug 4, 2026
·
Stayed 1 night
Not 4 star, barely 3. Impressive facade. Room furnished like a bedsit. Cracked sink, smelly pillows.
Not 4 star, barely 3. Impressive facade. Room furnished like a bedsit. Cracked sink, smelly pillows.
8
Charles
Aug 3, 2026
·
Stayed 4 nights
The Sefton is a great hotel, ideally located for a short trip to IOM. The staff are really friendly and helpful. The restaurant and bar attached to the hotel are good, if you don't want to walk far! Breakfast is extensive and well organised. Didn't get to use the pool, but noted there is a limit to the number of guests in at any one time.
The Sefton is a great hotel, ideally located for a short trip to IOM. The staff are really friendly and helpful. The restaurant and bar attached to the hotel are good, if you don't want to walk far! Breakfast is extensive and well organised. Didn't get to use the pool, but noted there is a limit to the number of guests in at any one time.
4
Chutima
Jul 26, 2026
·
Stayed 1 night
Dated pr
Dated pr
FAQs about The Sefton
Is parking available at the hotel?
Yes, on-site parking is available for guests.
What type of breakfast is offered and what are the serving hours?
Breakfast is available on the premises, though specific details about the type and serving hours are not provided.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is at 11:00. Early check-in or late check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is located in the city center of Douglas, directly on the beach, with nearby attractions including Douglas Beach and Summerhill Glen.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool available for guests to enjoy.
What are the hotel policies for guests staying with children?
Children are allowed at the hotel, and there is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs, and any requests for additional sleeping arrangements should be confirmed in advance.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: NO DATA
- 2026-09-06: 126.2807005859375USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: 164.1176615447998USD
- 2026-09-10: 297.8405479736328USD
- 2026-09-11: 137.7245647720337USD
- 2026-09-12: 135.75220857391358USD
- 2026-09-13: 123.12574054412842USD
- 2026-09-14: 139.8700340057373USD
- 2026-09-15: 149.42057127990722USD
- 2026-09-16: 218.47246104125978USD
- 2026-09-17: 194.6245255126953USD
- 2026-09-18: 180.00815694274903USD
- 2026-09-19: 182.4500458099365USD
- 2026-09-20: 182.4500458099365USD
- 2026-09-21: 150.71293359069824USD
- 2026-09-22: 127.71940751953125USD
- 2026-09-23: 132.36002776184083USD
- 2026-09-24: 121.64303098297118USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 121.64303098297118USD
- 2026-09-28: 121.63003222045899USD
- 2026-09-29: 121.64303098297118USD
- 2026-09-30: 121.63003222045899USD
- 2026-10-01: 98.6700264755249USD
- 2026-10-02: 111.9000287322998USD
- 2026-10-03: 124.10002747802734USD
- 2026-10-04: 99.74352754974365USD
- 2026-10-05: 99.74352754974365USD
- 2026-10-06: 99.74352754974365USD
- 2026-10-07: 97.11071548156738USD
- 2026-10-08: 109.46002721099853USD
- 2026-10-09: 111.9000287322998USD
- 2026-10-10: 111.9000287322998USD
- 2026-10-11: 111.9000287322998USD
- 2026-10-12: 99.73002372283935USD
- 2026-10-13: 99.73002372283935USD
- 2026-10-14: 99.77002127838135USD
- 2026-10-15: 99.77002127838135USD
- 2026-10-16: 99.77002127838135USD
- 2026-10-17: 97.56002785339355USD
- 2026-10-18: 99.77002127838135USD
- 2026-10-19: 99.74352754974365USD
- 2026-10-20: 99.77002127838135USD
- 2026-10-21: 99.73002372283935USD
- 2026-10-22: 99.73002372283935USD
- 2026-10-23: 99.73002372283935USD
- 2026-10-24: 111.9000287322998USD
- 2026-10-25: 99.60591965484619USD
- 2026-10-26: 99.77002127838135USD
- 2026-10-27: 99.73002372283935USD
- 2026-10-28: 97.56002785339355USD
- 2026-10-29: 99.73002372283935USD
- 2026-10-30: 99.74352754974365USD
- 2026-10-31: 97.56002785339355USD
- 2026-11-01: 99.73002372283935USD
- 2026-11-02: 99.77002127838135USD
- 2026-11-03: 99.77002127838135USD
- 2026-11-04: 99.73002372283935USD
- 2026-11-05: 99.73002372283935USD
Check-in time starts at15:00Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
CheckIn Restrictions
Late check-out fee: GBP 30 (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Enjoy Asian cuisine at Bonzai, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person;
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Beach (Nearby)
Pool (Indoor)
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Facial Treatments
Packed Lunches
Breakfast in the Room
Vending Machines
Family Room
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi