Aqua Vista Resort Hotel

The property is run down. Parking is a block away in a parking lot that isnt monitored so random people park there and you dont have a spot. Only one elevator thars very slow. There is no breakfast as the listing states.

The property only had one elevator and it was very, very, very slow.

parking to unload way to small, one elevator and it was slow and small . the pool was not clean the place were all the trash was sitting was close to pool area and the wind was blowing trash from it into the pool there was plastic bags in the pool baskets .the room had bed spreads had holes in them . didnt like that they did not offer any breakfast .

Only thing good about this dump is the location. Worst thing is the parking, had to park 2 blocks away where the homeless lived. Property needs renovation, crack tiles and flooring. Pool was freezing and dirty. No breakfast, restaurant, or hot tub. Don’t waste your money!

The elevator would stay stuck for 20 minutes. There was no where to park to unload or reload your car. There were NO I mean zero USB ports in the room.

Check in was easy, parking is a block away and no security to escort you to/from the parking area. Elevator was at the back of the hotel and only had one it was slow and staff would hold it up and guests unable to use the elevator. It’s a much older building definitely needs to have some more cleaning done. The 3 parking spots at the hotel that have signs for 15 min were taken by cars there longer than 15 min, pool is small view of the beach was nice.

Great location with parking close by. There's only 1 elevator in the hotel for all guests and staff and the long wait time to use it is an incovenience.

Not impressive but got the job done. We had a place to sleep and bathe. Location is excellent, close proximity to food, shops and right on the boardwalk. Parking was a nightmare. Be advised you cannot park on site. Parking is a block over, tight spaces and under constant scrutiny of the towing service. Also no breakfast offered. Bring your own coffee game. ;)

Only one elevator for vistors and staff, making the waits longer than necessary. Also, there is no parking at the hotel. You have to park at a lot a few blocks away.

Area was great. You can hear the poppin Saturday night from your room but it was worth it. Nice lil pool too!

I had a very disappointing experience at Aqua Vista Resort in Virginia Beach. Check-in was delayed significantly — I wasn’t able to get into my room until 5 PM, which was frustrating and threw off the start of my trip. Unfortunately, things only got worse from there. When I finally got into the room, I was shocked by the lack of cleanliness. There was a large yellow stain in the middle of the bed, and the pillowcases had what appeared to be old blood stains — completely unacceptable. The bathroom was filthy and outdated, and to top it off, the beds had sand in them, which made it feel like the room hadn’t even been properly cleaned between guests. This made me very uncomfortable and I ended up checking out early. Oh! And let’s let talk about the resort fees. This was clearly an old super 8 that was taken over and never updated or remodeled and it shows. This was not the relaxing experience I was hoping for, and I would not recommend staying here until they make major improvements in cleanliness and service.

We found a bedbug while checking out. The clerk told me it was a roach! They refunded me 50%. Spend the extra $ to stay at a better hotel! 1 elevator = 15min wait times.

Our room was on the third floor and when we walked into the room the first thing I said was that it didn’t feel clean. We quickly straightened up but mostly the floor needed to be swept from previous beach goers. We had to go downstairs to ask for face towels because the phone didn’t work and there were none. That night we discovered that the cable for the tv wasn’t connected, so my boyfriend had to connect it then I woke up in the middle of the night to use the restroom while sitting on the toilet water started dripping on me from above. The ceiling leaked all night and the patio facing the beach only had one chair and it was also leaking from the a/c so we couldn’t enjoy that much either! The biggest problem was that we both noticed bites on our arms and backs the next morning! We did inspect the sheets but didn’t find anything. The room attendant never swept our room for the three days we were there and I was very disappointed with our experience. I didn’t complain to the managers because my boyfriend stated it wasn’t worth it but he did inform the gentleman at the front desk during checkout to check the room. In my opinion the bad things were covered up with paint and the hotel needs some tlc. I must add that the maintenance guy was always friendly and polite and helpful.

The dirtiest place I have ever been to, a leaking faucet, sticky walls,bad smell, and hair all over the place.

We didn’t have any face clothes and I called the desk for some he told me that housekeeping was on vacation and he didn’t have nobody to bring them to me. Also bathroom was dirty shower hadn’t been cleaned in weeks. When you moved on the bed the mattress would slide off to one side. The entire hallway and elevator reeked of marijuana.

There were cockroaches crawling around the room and up the wall. We arrived at 11pm and checked in and went to the room to see how dirty it was. We immediately left for another hotel and they would not refund all my money after we didn’t stay. Very disgusting!

Is this property currently being renovated?? We needed one night to rest so we could keep driving - and this place was the first one under 100 we could find for just a few hours. You totally get what you pay for. The front desk gentleman, was a total sweet heart, but after the lobby, you enter another world… one right out of a horror movie! Old stained and dirty carpets, dead bugs in the hall, rusty metal lamps, doors and doorframes broken, holes in the drywall, poorly painted. It all honestly was like someone hired a crack head with ADHD to do all the cosmetic fixes and gave him a 2 dollar budget and empty promise… I legit checked to make sure there weren’t any cameras in the room, and no way for anyone to get into it while I was there. I think the dead roach I saw by the pool entrance died of shock! Sorry not sorry. Do not recommend.

Smells like mold, mildew and urine booked for the weekend but only stayed 1 night do not waste your money

It was a very clean Room , enough towels and everything we needed and also they are very nice at front desk

Awesome time was had by all. The rooms were very clean. Our hotel was very clean. We enjoyed our stay. We will definitely come again the good food choices within walking distance and just a lot of things for families to enjoy.

Pool area ia very small. Room was very spacious. Balcony doors really need to have a curtain somehow.

Room was spacious. Good location to the avenue. The balcony door really needs some more darkening, like curtains.

It’s a nice hotel for the price, beds were comfy and staff was friendly. Elevator broke down one day we were there but was fixed quick. The walls are super thin and can hear everything. Great walking distance from lots of stores and restaurants. Right on the beach and is a nice area.

The room was clean, the ocean view is amazing i really love it, and the staff were very nice, its not the best hotel, but for the price it was pretty good

Worst ever hotel I’ve ever been too. Couldn’t get no sleep through out the night. That was due to the walls being so thin you could hear someone having sex in the next room. Windows were not tinted. The morning light was coming through window due to know black out curtains

Nice plenty of space in suite. Oceanfront. Wonderful weather for early October.

We were just passing by and needed a place to stay. NOT bad for 1 night to get some ZZZZZZ. The room we stayed in: We liked: -High ceiling -The Bathroom is clean -The best view of the sunrise. So-so : -Room needs improvement -The bed was ok, but some who slept on the pull out bed said it felt like sleeping on the spring (just the speing) -no foam

Beach view was nice. Hotel outside was nice, but truly needs updated as furnture was beaten up and lacked that resort feel.

The room and view were amazing.

Beautiful beach view. Broken shower fan; polyester sheets; small towels; parking across the street; 1960's decor; ugly wall repairs.

I had a very disappointing experience at Aqua Vista Resort in Virginia Beach. Check-in was delayed significantly — I wasn’t able to get into my room until 5 PM, which was frustrating and threw off the start of my trip. Unfortunately, things only got worse from there. When I finally got into the room, I was shocked by the lack of cleanliness. There was a large yellow stain in the middle of the bed, and the pillowcases had what appeared to be old blood stains — completely unacceptable. The bathroom was filthy and outdated, and to top it off, the beds had sand in them, which made it feel like the room hadn’t even been properly cleaned between guests. This made me very uncomfortable and I ended up checking out early. Oh! And let’s let talk about the resort fees. This was clearly an old super 8 that was taken over and never updated or remodeled and it shows. This was not the relaxing experience I was hoping for, and I would not recommend staying here until they make major improvements in cleanliness and service.

This hotel is older which is fine and for the price I didn’t expect it to be fancy but I do expect basic things to work, not break or be available and if it does happen to have someone available to fix it or have a solution in place not be told by staff that’s not my job you have to wait until the maintenance comes in at 8:00 we only have one person. Our toilet broke luckily I could fix that it was just the chain to flush it, our shower rod was broke and would not stay up so no shower curtain I needed a shower we had to be somewhere could not wait for maintenance, no blankets asked for some was told no access to housekeeping but also they don’t have any not sure what happened to them. One young girl who was working the evening shift was amazing she was super sweet and tried her best found us one blanket. The night lady was rude and disrespectful. After her telling me she don’t get paid to do xy and z I suggested taking a rod out of another room she didn’t want too but I insisted she finally did but I had to change it out myself and then she told me I had to bring the old one back down to her at the desk. Overall the place was not very clean and run down which for the price right on the beach I could of dealt with. But no excuse for poor customer service or not being able to address basic functions of the room.

Great service

PROS: spacious waterfront room; firm queen-size beds; soap and shampoo and conditioner provided (in dispensers on wall); great location steps from beach CONS: check-in took over an hour (they need more than one person at the desk); one (very very slow) elevator; finally got to 6th floor and room key did not work; took stairs back down to registration (loooong line); the water machine in lobby was out of order; the ice machine works but there is no ice bucket in your room (so had to use a coffee cup from lobby); parking is included but is is off-site and very tight (if you have a van/truck - good luck); water pressure in shower very weak OTHER: the public showers on 18th St are not working (they've been sealed off - so I'm guessing it's not a temporary out-of-order situation), so it's impossible to rinse off before returning to hotel unless you want to go through lobby, walk to the pool, find the outdoor shower in the far corner; there is a public parking deck right next door to the hotel - would be nice if the hotel offered complimentary parking at that location

Check in went smoothly but maid service was terrible..Bed was/room wasn't cleaned and the person cleaning was very rude when I asked for clean towels

While we were there the front desk gave our room key to another guest who had the “same last name”. They never checked their ID or confirmation who the reservation was under. So a grown adults walked in while my teenage was getting out of the shower. When I brought it to their attention of what happened I got nothing. We ended up leaving early due to this and I was charged for the rest of my stay. I called the next day and lm for the general manager. Was told he would refund my 2 night and I still have not seen that refund.

They gave somebody else a key to our room. We were shocked when someone just walked in. They said that the front desk assigned them our room in error. It’s very inconvenient that the parking for the hotel is a block away and the spaces are tight and limited.

My wife and I have absolutely no complaints of our stay at Aqua Vista Resort Hotel, we had a good view of both the ocean and the city street. Bed was comfortable and the room was clean, staff was very accommodating. Will look forward to stay there again in the future.

We were kicked out of the hotel for complaining after the front desk gave us a room key to a room occupied by 4 girls. Thank goodness they weren't in there when we got into the room. I complained how unsafe that was and used some words and someone standing at the front desk ( who encouraged me to complain because I spoke to him first) called the POLICE and made us leave. It is unreal I am a Silver member with Hotels.com and travel all the time and have never had this type of experience. I would like a refund. Obviously you are used to a poor level of cliental if your solution was to call the police. Not a hotel I want to be a guest at.

Told HK free but refused 3 times to have room serviced. (* Told because had items out & on floor). Limited area to place items off floor. No suitcase racks, 4 hangers & small area to hang up clothes. It\'s name says "Resort" - plain white sheets, plastic shower curtain on backwards & it was a beat up hotel room. I got swifter/wipes & cleaned it up myself. Parking free one block down.... so inconvenient & how safe for vehicle. Coffee/tea available in lobby. Oceanfront. Staff friendly but crazy rules about cleaning & making up beds. Last day before we left beds made, new cloth shower curtain placed. Constant going to desk to get proper towels delivered. Will not return to VA Beach area

The location was great , parking lot was near, the staff was friendly, and I will highly recommend this place.

Hotel is perfect location right on the beach between all the shops on Atlantic Ave. It is an older hotel but no complaints. Parking is very limited and elevator is slow but there is only one so that’s expected.

The location of this hotel is great. It’s beachfront, and you have a great ocean view. The staff is friendly and helpful. However, this property was very costly for what you’re getting. The rooms are a nice size but very basic in terms of quality and amenities.

The location was great. It was right on the boardwalk, with easy access to the beach and nearby parking (limited space next to the hotel) less than a block away. There were lots of things to do and places to eat without having to move the car at all. We had an ocean-view room, and waking up to the sunrise and dolphins swimming in the ocean was fantastic. I would definitely stay here again. The only downside was there was only one working elevator, so if you needed to use it, there could be long waits (we took the stairs often since we were only on the second level).

Right on the boardwalk!!! Location is awesome. Not a 5 star hotel, but clean.

Great location on the beach.

Right on the beach. Convenient/easy access to the ocean. It’s your basic, no frills hotel with friendly service. Parking is “off site” but convenient, close, and free. Great price.

Great getaway for my partner and I. Was an ocean view room as requested and a higher floor as requested. Was really close to Chix restaurant and enjoyed the placement on Atlantic on the boardwalk. Easy check in and out process. Had to ask for additional towels and a blanket, but they were delivered right away. Parking wasn’t on premise, but only 1/2 a block away and was free.

Loved the location.

Very friendly staff great location on beach and boardwalk. pool was clean and I would tell friends to stay here!

The property is run down. Parking is a block away in a parking lot that isnt monitored so random people park there and you dont have a spot. Only one elevator thars very slow. There is no breakfast as the listing states.

Super convenient to the new Atlantic Park Surf, perfect location to experience both ends of the boardwalk. Everything was walkable, from nearby 7 eleven, abc store, ice cream shops, bars and places to eat.

We enjoyed our stay, the room was spacious and comfortable. The location was great and we liked all of the restaurants and things to do around the hotel. Some things that could have been improved were a towel rack or hooks in the bathroom, a larger nightstand. Overall, it was a good experience and a great price!!

parking to unload way to small, one elevator and it was slow and small . the pool was not clean the place were all the trash was sitting was close to pool area and the wind was blowing trash from it into the pool there was plastic bags in the pool baskets .the room had bed spreads had holes in them . didnt like that they did not offer any breakfast .

Only thing good about this dump is the location. Worst thing is the parking, had to park 2 blocks away where the homeless lived. Property needs renovation, crack tiles and flooring. Pool was freezing and dirty. No breakfast, restaurant, or hot tub. Don’t waste your money!

Aqua Vista was better than expected. They were the most economical hotel on the list, but that did not keep them from exceeding our expectations. The staff was very friendly. The room was very clean. The location was the best. Right on the boardwalk. Lots of great food choices. Close to the pier and bandshell. Easy parking.

Everything was clean but you can tell its a old building around our shower was tarable and the coffee was good but I had to get out of my room to get it also the new floors was sticky after getting clean I enjoyed everything I would come back it's a nice place and the people was great. #1

Not impressive but got the job done. We had a place to sleep and bathe. Location is excellent, close proximity to food, shops and right on the boardwalk. Parking was a nightmare. Be advised you cannot park on site. Parking is a block over, tight spaces and under constant scrutiny of the towing service. Also no breakfast offered. Bring your own coffee game. ;)

We had an ocean front room on the 5th floor overlooking the boardwalk. The room was clean & the staff were very helpful. Shops & Dining within walking distance. The furniture in the room looks pretty rough, but the cost of the stay was reasonable. There is no coffee maker in rooms, but there is coffee all day in the lobby. I would stay again if opportunity arose.

Very friendly staff great location on beach and boardwalk. pool was clean and I would tell friends to stay here!