Vento Hotel

Close shopping. Easy parking

Disgusting that's probably all you need to know. Bathtub/shower was filthy, fire/smoke alarm missing (none whatsoever in the room), electrical outlets were dead or the protective plate was missing, smelled like cigarette smoke, HVAC heater/air conditioner was unusable because it smelled like a dead rat when turned on. Not enough towels, no ice, no hangars, no coffee or cups, and not enough light in the room. No staff spoke English. Mattress was comfortable and water was hot.

The parking lot really needs to be resurfaced or at least fill in some of the pot holes! I know they have made major improvements over the last 10 years however it doesn't seem as though they've done much in the past year.

Bathroom flooring damaged, shower didn’t work properly, open breaker box in closet. Initially did not have a fitted sheet on the bed, just a flat sheet draped across but I was able to get one from the staff. There was a mini fridge and microwave, which was nice but no coffee maker or ice machines. Booked for two nights, but only stayed one due to conditions.

Room 108 door frame had been repaired and trim was cracked, there was no secondary means of securing the door. There were numerous flies in the room. I checked the drawers for bugs and found a previous guest had left several items in the lower drawer. Thankfully no bugs were found. The laboratory drain was slow and when the water level rose, small flies came out of the overflow. There was no wash clothes in the room so I showered without a wash cloth. You could not walk barefoot without getting dirt and other debris on your feet. The second day I went to the office and the office manager did not speak English, she had another lady take me to the cleaning storage room and she brought out a bed sheet. I explained the size of the wash cloth and she got one for me. No ice was available.

No ice machine or vending machines. Drive and parking lot full of pot holes.

When I arrived at the hotel its appearance was terribly run down. There were 2 beds sitting in the parking lot which was so difficult to drive through because of its poor condition. The desk staff spoke no english and tried to utilize a translation method on their phone which was not accurate. I had reserved a room with 2 double beds. Upon check in I was told they only had a king room with 1 bed. This would not work for me as I had myself and 2 daughters with me. They then sent me to another hotel several miles away and further from my needed destination promising the same rate. Upon arriving there the front desk clerk knew nothing about me coming. Luckily she did honor the rate. The room at the new hotel The Hutchibell smelled clean when we walked in, despite the run down and dirty hallway carpets. The bathtub and toilet water ran all night with no way pf stopping it. The tv and remote were not working well. It was a one night stay for state fair so my girls and I slept and left early in the morning. We did find 1 cockroach in the room. Half way home my faughter discovered she uad left her favorite stuffed animal in the room. I called and they insisted I was in a different room than I had stated and said I have to call back tomorrow to see if housekeeping found it or not. Meanwhile I have a very upset child. So now I have ordered a nee stuffed animal for her and wonder if calling would even be worth it tomorrow being the 2nd day after checkout.

Pet friendly. Very good stay.

The room was clean and comfortable. The area was quiet and they accepted our dogs. The management was very friendly and considerate. We would stay there again.

Very clean and recently updated rooms

Nice clean room but there were bed bugs.

Our room had bed bugs which I brought to the managers attention. All he said to me was “ that’s news to me”. No apology, no let me switch you rooms.. nothing! He actually acted like I was more of an inconvenience than anything. Needless to say we left and went to another hotel. Not before taking everything to a laundromat first! I’m not sure if you have ever dealt with bed bugs but it is a a big hassle making sure you do not bring any with you! Luggage , clothing, your car everything has to be cleaned and checked! It’s an absolute Nightmare!! The room was dirty and did not have hot water. I will never stay here again nor would I recommend!!!

Clean, updated room. Quiet.

Clean little home away from home! Stayed here for a week! Had no issues. Will be staying here again! Staff is the sweetest!

Room 108 door frame had been repaired and trim was cracked, there was no secondary means of securing the door. There were numerous flies in the room. I checked the drawers for bugs and found a previous guest had left several items in the lower drawer. Thankfully no bugs were found. The laboratory drain was slow and when the water level rose, small flies came out of the overflow. There was no wash clothes in the room so I showered without a wash cloth. You could not walk barefoot without getting dirt and other debris on your feet. The second day I went to the office and the office manager did not speak English, she had another lady take me to the cleaning storage room and she brought out a bed sheet. I explained the size of the wash cloth and she got one for me. No ice was available.

My room was 115 and there was hella bedbugs and roaches. There was hair all over the bed and in the shower the staff seemed really nice but I couldn't get a hold of them to try and get my refund for the room cause we didn't stay there cause of the bedbugs

it is reasonably clean and equipped (fridge, microwave), my biggest problem was insects. there were so many flies in the room, it took me an hour to try to swat them, but still had a few left, there were also mosquitos that I got bitten a few times while sleeping.

Nice older style Motel. Rooms were updated and very clean. Check in was easy. I would stay again

This was rhe cleanest place i have stayed for the money. Very very clean, updated, quiet, easy access. Overall VERY satisfied! Will be staying there again.

Value wise it was ok. No working shower so had to take a b ath, which isn't fun if you're a big guy! Property could use some freshening up not attractive to the eye and no sign out front.

We had people knocking on the door at 2 am yelling for someone to come out. Whoever they were looking for was not someone we knew! The doors barely locked and light shone through the door seal. Seems like it is located in a bad neighborhood. Very clean and staff was nice but will never stay there again.

It's more convenient for me. They layout is quite nice. Sadly the wifi is down.

It wasn't clearly marked so we drove past it the first time. The staff seemed nice but didn't speak English. The grounds definitely needed some attention, but the room was fairly clean for a cheap place to stay. Although some of the lights didn't work, there was no signal for the TV, and the shower didn't have hot water but the sink have very hot water.

Although the staff could not speak English, she seemed friendly. You can tell that they tried to redo the inside of the rooms but it was cheaply done and was coming apart. Flooring was coming up in the bathroom and there might have been mold under the flooring. There were tons of flies in my room. Also I paid extra to get a king bed instead of two queens, but I got two queens. Obviously with the language barrier, I could explain anything to the desk lady. It appears that this hotel is in a not so good part of town. There were no deadbolts or safety locks on the door. It appears that some people might actually live in the hotel as there were a lot of people milling around outside. However the place seemed cleaned and the bedding smelled washed. For the price I guess I could not expect much more.

Clean, updated room. Quiet.

No frills, but if you like clean, comfortable, and quiet, this is the place. Bed was very comfortable, with white and silky linens. Microwave and mini refrigerator in room. Plenty of soft lighting, and the room had a very subtle clean smell. No trouble communicating with the congenial staff. Would happily stay again.

Television broken. Not told ahead of time. Floors were filthy. Dirt and dead bugs. I asked about a partial refund. And was told there was no way to issue any type of refund or to charge less. Said it was the Only room they had available. No electric outlet in the bathroom. We have water flossers that we could not use. The door had to be slammed hard to close. And pushed hard to open. HOTELS.COM should be ashamed to have this motel on your list. Clerk did not speak any type of English and I don’t speak Spanish.

Nice large room with king size bed. Took awhile for the water to get warm. The tv channel changer would only turn off and on, and do the volume. When someone helped the only way to change channels was to stand by the side of the tv.

This was rhe cleanest place i have stayed for the money. Very very clean, updated, quiet, easy access. Overall VERY satisfied! Will be staying there again.

You won't find friendlier or more helpful staff anywhere. We had to reschedule last minute due to a rescheduled funeral, which was the reason for our stay and the owner, Marcos was very understanding and didn't charge the cancellation fee. The manager, John, also expressed sincere condolences in his verification text of our new reservation. The room itself was very clean and nice. They definitely earned a 5 star review from us.

I made my reservation on 5/5/23 before noon. Our family had a college graduation in Hutchinson, Ks. Went to check in at 3:30 p.m. only to find the door locked. Called the phone number on the website to let them know we had to go to college graduation but would be back late. No answer after calling NUMEROUS times. At 9:30 p.m. I left a family dinner at a restaurant due to the fact I was worried I didn't have a room. The office was open and I heard someone say in a backroom "It the cops here?" The manager John stated the modem went down and everything was messed up. We have stayed at this place numerous times prior. He stated he didn't have a room for us. Knew that Expedia had taken my money but couldn't provide the room I paid for. The parking lot was empty except for a few vehicles. John then proceeded to tell me that we would have to go to the "sister hotel" named the HutchiBell Hotel which was located on the opposite side of town. We arrived after 10 p.m. exhausted and frustrated. At the HutchiBell, the desk person did NOT have my reservation or any idea we were coming. She said that John at the Vento Hotel had send 5 others her way as well. They had no rooms left and were filled to compacity with the exception of a room they didn't plan to use as the AC didn't work, refrigerator didn't work, and we couldn't get the cable to work either. We took the room. I was really upset at this point. She was nice and by no means was this her fault. I'd like a refund!!

Clean little home away from home! Stayed here for a week! Had no issues. Will be staying here again! Staff is the sweetest!

I don't know what the room was like since they didn't have a room for us. The desk clerk spoke NO English. She used her phone to translate. I showed her my Expedia confirmation, but it didn't help. She didn't even offer help to find another pet friendly hotel. I can't believe Expedia deals with such a place!

Friendly staff and well kept hotel! Will stay there again!

Front desk was helpful and friendly.Location close to what there is to go in Hutchinson. Clean facility and room.

Booked a week in advance and when we got there they sold our rooms out from under us and didn't have any other rooms available. This place is also Spanish only at the front desk. No other places in town has availability and we had to drive 40 minutes to the nearest hotel with availability. 0 stars!

They cancelled our room and didn’t tell us. I called 3 times to confirm everything was good prior to arriving and still didn’t have a room when we showed up. I didn’t have high hopes considering location and cost but it was literally a last minute reservation and nothing else was available in town. The front desk lady had a serious attitude, didn’t speak English, which is fine, but don’t also be rude to me when I’m just trying to check in. She literally slid a note across the counter and said “I don’t know, go here”. Apparently this hotel has a habit of overbooking and then sending people to another shady hotel in town because when I arrived at the other hotel, the front desk lady wasn’t surprised, also wasn’t very nice and said usually she gets a heads up notice when one hotel is sending people over to her hotel. All this to say, just don’t waste your time with this hotel. Drive the 20-30 minutes to another town.

Great place for the money!, amazing customer service!

I got there at 11:30 at night to check in, it said closed, so I called the number. And the man that answered the phone was very rude and refused to give me my room, even though I had already paid for it.

there is literally nothing around there

We had people knocking on the door at 2 am yelling for someone to come out. Whoever they were looking for was not someone we knew! The doors barely locked and light shone through the door seal. Seems like it is located in a bad neighborhood. Very clean and staff was nice but will never stay there again.

It was a cool pleace to be,it was quiet and it feel safe.

First - the sign outside the hotel had a different name, therefore making it difficult to find in the first place. Second - it was right next door to several extremely large grain elevators, which are noisy in and of themselves, but the additional truck traffic was horrible. Third - the parking lot was over grown with weeds and looked almost abandoned except for the 2 vehicles parked there. Based on the look of the facility and the horrible location, we decided it wasn't even worth the $45 to risk it. We never checked in and found a Days Inn several miles away for $65 that was in much better condition.

Part of town is farming/Industrial.

Although the staff could not speak English, she seemed friendly. You can tell that they tried to redo the inside of the rooms but it was cheaply done and was coming apart. Flooring was coming up in the bathroom and there might have been mold under the flooring. There were tons of flies in my room. Also I paid extra to get a king bed instead of two queens, but I got two queens. Obviously with the language barrier, I could explain anything to the desk lady. It appears that this hotel is in a not so good part of town. There were no deadbolts or safety locks on the door. It appears that some people might actually live in the hotel as there were a lot of people milling around outside. However the place seemed cleaned and the bedding smelled washed. For the price I guess I could not expect much more.

Hotel is in an industrial area. I felt safe there. The wonder was great and you can tell they have put a lot of work into improving to rooms. Room was very nice for the price range. I would stay there again.

Staff was friendly. The area around is a bit shabby. Totally happy with my choice to stay here.

I enjoy the peace

The property does not have the nicest views. That said I was greeted by the staff. The room was clean with a refrigerator, microwave, TV, free wifi. It was like staying at a friends house. Staff was so nice. They even let me charge my Tesla during my stay! Hotel was close to the Strataca salt mines and Cosmosphere. And all for a bargain price!

all rooms needs coffee makers plastic cups

Bathroom flooring damaged, shower didn’t work properly, open breaker box in closet. Initially did not have a fitted sheet on the bed, just a flat sheet draped across but I was able to get one from the staff. There was a mini fridge and microwave, which was nice but no coffee maker or ice machines. Booked for two nights, but only stayed one due to conditions.

There was really only one thing wrong. No cups of any kind. No way to take a drink. I had to empty a medicine bottle to use it for water to take my meds.

No breakfast

This hotel has had some remodeling done but the bathroom door would not shut and the no-entry lock was loose and did not function properly. But, all those aside I got what I expected. Doug was very helpful and had our room set up for us when we arrived. If you are on a tight budget this is good for the price but no frills. Bring your own coffee maker, which I did, and hairdryer. Also, don't forget hangers. Doug set up a frig and microwave as requested.