The Willowbrook Village at Lake Harmony, a Wyndham Hotel

EXCELENTE servicio

La habitacion estaba remodelada y muy limpia, el personal fue muy agradable, tiene un gran espacio para estacionarse y no tener problemas. La alberca y actividades que tiene el hotel estan increibles, sin duda alguna regresaria

Given wrong KEY several times and as u know Willow Brook is not near the reception desk and each time I was told I would have to wait 30 min. While in my room a family literally walked in while I was naked and my husband was getting dressed as we were getting ready to go to dinner they said that was their room, a manager came and actually wanted us to LEAVE that was unbelievable why would we have to leave when we were already in the room. I expect some type of compensation for this embarrassing inconvenience

Kitchen did not have any items available. We did reach out and request pots/pans/plates/silverwear, etc and it was delivered.

We chose the resort for the full kitchen in the unit. Everything was okay… but we were not wowed. We used the fitness room 4 days in a row. It seemed as though the place was under a transition. There was new equipment, but it was not fully setup. We had a hot tub in our room that served as a tub… the jets did not work. So many small things that could have been better. However the area was great and we enjoyed our stay. The breakfast attendant was excellent in keeping up with the flow of traffic, and the food was fresh.