Name: The Bell Inn
Address: 2 Washington Street, Peabody, Massachusetts, USA, Peabody, Massachusetts, US
Price range: 192 $–496 $ per night
Rating: 9.2

Was Gäste sagen

Im The Bell Inn loben Gäste das wunderschön restaurierte historische Gebäude, die komfortablen Zimmer und das lebhafte gastronomische Angebot mit Bar, während sie freundliches Personal hervorheben, aber auch gelegentliche Personalengpässe oder Kommunikationsschwierigkeiten, besonders außerhalb der Hauptzeiten.

Ein wiederkehrender Nachteil ist der Lärm durch Verkehr und Veranstaltungen an der belebten Ecke und von den Veranstaltungsräumen im Untergeschoss, der Lichtschläfer stören kann. Die Lage ist günstig für einen Besuch von Salem, mit guter Erreichbarkeit mit dem Auto und oft kostenlosen Parkplätzen, auch wenn einige die unmittelbare Umgebung als weniger fußgängerfreundlich empfinden. Die Sauberkeit ist in der Regel gut, aber es werden vereinzelt Mängel gemeldet und das Frühstück ist ein einfaches kontinentales Angebot. Erwarten Sie historischen Charme mit lebhaftem gastronomischen Angebot, aber planen Sie möglichen Lärm und begrenzte Rezeptionszeiten ein.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

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Leistungen

Zu den beliebten Einrichtungen gehören eine Taverne/Speakeasy, eine Bar und eine Terrasse im Freien mit gelegentlicher Live-Musik; kostenlose Parkplätze sind oft verfügbar. Ein leichtes kontinentales Frühstück wird in einem Gemeinschaftsbereich bereitgestellt.

Reinigung

Viele Bewertungen beschreiben sehr saubere oder makellose Zimmer, aber es gibt wiederholt Berichte über Mängel wie Haare, Flecken, Insekten oder schimmelige Duschvorhänge sowie eine uneinheitliche Reinigung während des Aufenthalts.

Zimmer

Die Zimmer sind komfortabel und stilvoll mit historischem Charakter, wobei die Größe jedoch variiert. Ein wiederkehrendes Problem ist Lärm durch Verkehr oder Veranstaltungsräume unterhalb; einige Gäste bemängelten auch Probleme mit der Temperaturregelung und langsam warm werdende Duschen.

Dienstleistung

Das Personal wird häufig für seine Freundlichkeit und Hilfsbereitschaft gelobt, aber die Serviceverfügbarkeit ist uneinheitlich, mit begrenzter Präsenz an der Rezeption, Schließzeiten und langsamen Reaktionszeiten oder Rechnungsfehlern, die von mehreren Gästen gemeldet wurden.

Ähnliche Gästebewertungen

10

Stephanie

22. Okt. 2024

·

Aufenthalt am 1 Nacht

The cutest inn. The room was clean and cosy. Staff was great- Tyler the bartender was GREAT, he was friendly, offered amazing service, and was knowledgeable about the area when we had questions. I will make this recommendation for travelers- if you are arriving before 11am and want to come in early to either leave your bags or check in, just contact the property beforehand to let them know. Since it is an inn vs. a large hotel they are not staffed round the clock so you can’t go in at any hour without the door code (which for security services is actually great). I would recommend and we’d stay there again.

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10

Elizabeth

30. Juni 2024

·

Aufenthalt am 1 Nacht

Heather was so kind upon check-in and helped me to feel right at home. Courtney at the restaurant went above and beyond to help me with making the most of my trip. The whole staff is really ready to help you feel cared for after a travel day as rough as mine was. They made me feel like I was in heaven.

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6

Craig

6. Juni 2025

·

Aufenthalt am 1 Nacht

The Inn has a lot of potential, but the service was lacking when we were there. The single time we saw someone she was quite nice, but we felt pretty on our own. There was no breakfast other than a Keurig we had to fill in our bathroom and some sugar free yogurts in a fridge. In no way was that a continental breakfast. Ambiance of the property was great. Loved the outside second floor patio area but the property is currently over promising and under delivering :(

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4

Kirsten

29. Sept. 2025

·

Aufenthalt am 2 Nächte

I am sad to leave a bad review as I was so excited to come to this hotel based on prior reviews. However, I would recommend NOT to stay here. Firstly, the cleanliness of the room was not acceptable. There was coffee splashes on the window bench that came off with water so it’s obvious that the room was not thoroughly cleaned. The sheets also did not fit the bed and there were multiple stains on them. On top of the cleanliness issues, there was the issue of so much noise. I don’t know why this hasn’t been mentioned in other reviews, however it was so extremely loud in the room from road noise & it kept us up all night for both nights of our stay, therefore having no sleep during our trip to Salem. I understand that this is an old building, however no soundproofing effort has been made and to pay so much money to stay somewhere and not be able to sleep is unacceptable. You could also hear every word from the other rooms, we woke up to the sound of someone blowing their nose at 7am. Finally, the customer service was poor. I received a charge for over C$800 on my card and I had no idea why at check in. We also received no instructions for the property or check out upon check-in. After calling the hotel, I was told this was a charge taken for incidentals. However, I was not told this and I did not consent to this charge on my credit card. The person I spoke to on the phone did not apologize and they admitted to not having the staff trained properly!? Just avoid this place.

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6

Douglas

13. Juli 2025

·

Aufenthalt am 3 Nächte

We were there three nights we had to ask for toilet paper and our trash was running over never emptied it so it piled up for three days and you needed something. There was nobody there at night. No one to contact the people in general that you dealt with when you could fine someone were pleasant and that was probably the best thing about the motel. Beds were small uncomfortable . They did have a coffee pot out and add danishes and fresh fruit in the mornings but the coffee pot needed cleaned. I personally would not stay there again.

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10

Thresa

8. Okt. 2025

·

Aufenthalt am 2 Nächte

This hotel was a perfect first stay on a multi- leg trip. We had a lovely light filled room on the 2nd floor. We also had the best fish I’ve tasted in years at the restaurant downstairs. Delish! Our only non-5 star experience was with the lady who was supposed to be checking in guests. She sat at one of the tables in the main floor where you enter with her back to us on the phone for > 10 minutes. We stood there wondering if she was a guest. We literally waited until a guest walked through and pointed out that she was the one supposed to check us in. That’s the only unpleasant snafu during this stay. Perhaps next time we visit, there will be someone at the entrance who will greet the guests.

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6

Sue

11. Dez. 2023

·

Aufenthalt am 1 Nacht

Checking in was slow, but the young receptionist was friendly and welcoming and the place is beautiful. Check out was non existent! There seemed to be nobody there. I choose to stay at inns rather than with a large hotel chain because generally they feel a little more personal. I think the Bell Inn is more focused on the guests restaurant experience rather than the overnight guests. Dinner was great. Good food and good service. My last impression is leaving a cavernous empty space on a cold snowy morning without the option of breakfast or even a self serve coffee. Not a good last impression and certainly I didn’t feel like a well taken care of guest as I was leaving. The place is beautifully restored and restaurant is great. But service for overnight guests seems to be non existent. Disappointed

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6

Barbara

30. Sept. 2025

·

Aufenthalt am 1 Nacht

This was overall a nice place and a good experience but what I'd like people to know is that the staff is very good in person but horrible when trying to get in touch after we left. I was charged extra and when I tried, multiple times to get in touch, no one answers the phone and no one calls back. After a shower, I was looking for a hair dryer. Found the empty bag. Since all staff isn't back in the morning until 11am, I couldn't ask them to get me one or tell them it was missing. I wrote a note and left it in the room explaining the dryer was gone, but i did not take it and them left with wet hair. I was charged $23 so I'm assuming they charged me for the missing dryer. Like I said, I wanted to talk to someone about it but no one got back to me. I hate leaving a review like this, other then that I'd recommend them, room was very tiny as well, just so you know.

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10

Kristen

28. Juli 2025

·

Aufenthalt am 3 Nächte

If you're looking to visit Salem and save on lodging, this is the place. I visited for 3 nights (no car) and I was pretty happy. The Salem Skipper picks up about 2 blocks away, a short walk and an easy ride into downtown Salem (just be prepared to wait about 20-25 minutes). Down the road there is an amazing coffee shop, Breaking Grounds, with the best morning fare (gluten free options available). The hotel also provides little pastries, fruit, and yogurt for free. My room was clean and really luxe feeling. The bed was comfortable, lots of pillows, and the shower was super nice (takes a while for the water to heat up, just fyi). Plush towels, TV, mini fridge, robes, and even a diffuser with the hair dryer! Couldn't ask for a nicer room for a great price. One note, which I didn't dock a star for: Be prepared to kind of be on your own, there is really no front desk staff unless the Tavern itself is open (and even then it's hard to find someone, as I experienced during my stay when I wanted to update my payment method). But I did eventually contact someone after I was home, and they fixed the issue quickly.

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4

Michelle

24. Sept. 2025

·

Aufenthalt am 1 Nacht

Positives first - beautiful newly refurbished hotel which is both comfortable and came with all room amenities. Free pastries and fruit supplied for breakfast which was a lovely touch. Now for the reason I would avoid - we arrived on a Monday and apparently the hotel is ‘closed’ on Mondays - no one whatsoever at the property - should have had an email and text message with self check in details and door code to get in which I didn’t get. There was a phone number on the closed sign which you are expected to call - I’m from the UK and it would have cost me a fortune to ring this US number from my UK mobile. Luckily an American lady was just entering the hotel and rang on my behalf. I’ve travelled the world and never before found a hotel that was closed with no staff!So we self check in, we found Jewellry in our room that I sent an email about (no one to hand it in too) - didn’t get a reply until after we had checked out so just had to leave it in the room where I had found it (hopefully it wasn’t sentimental to the loser). And to top it off I am now fighting to be charged what I agreed with Hotels.com on booking - my price was the room rate including tax - the hotel have charged me that total amount as the room rate and then added tax on top…. 4 emails in, I’ve sent the hotels.com details but they are still overcharging me. I very impersonal hotel which I would absolutely avoid. It was our last night of a New England 6 state vacation and has left a bad taste - never again!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage für Salem, mit kurzen Fahrten, Mitfahrgelegenheiten oder sogar Spaziergängen. Die belebte Kreuzung verursacht jedoch Straßenlärm, und einige empfanden die unmittelbare Umgebung als weniger einladend zum Spazierengehen.

Gastronomie

Das gastronomische Angebot vor Ort erhält viel Lob für leckeres Essen und Getränke (einschließlich des Cellars/Speakeasy) und ein angenehmes Brunch oder Live-Entertainment. Das kostenlose Frühstück ist leicht und manchmal enttäuschend.

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $320	17 $326	18	19 $223
20 $326	21 $194	22 $194	23 $363	24	25	26
27 $192	28 $346	29	30 $369

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $496	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $199	21	22	23	24
25	26 $312	27	28 $325	29 $334	30	31

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Über diese Unterkunft

Standort

Zimmeroptionen

Royal-Zimmer

Deluxe-Apartment

Honeymoon-Zimmer

City-Zimmer

Deluxe-Apartment

City-Zimmer

Luxury-Zimmer

Luxury-Zimmer

Gästebewertungen

Super

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

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