艾爾帕索大學希爾頓 Spark 飯店

Easy parking I don't do breakfast

The indoor pool was like an ice bath

Got the the hotel at 11:30. Told it was just remodel. It was definitely once an old hotel that had been painted over. Shower was nice with body gland shampoo. Bar soap and lotion at the sink outside the shower toilet room. The bed and pillows were extremely comfortable. Wall Lamps on sides of bed didn’t work and the glass shower door was too small for the shower so water was on the bathroom floor when done. Otherwise the towels were clean and soft. Overall positives: towels, bedding and bed were 5 of 5. New carpet and blackout window coverings clean. Rough Paint job on door frames and doors. Breakfast was carbs overall. Some bananas and apples. Yogurt. Otherwise, carbs galore. Would stay again for the price and pets being welcome for a small fee.

Staff members was very friendly and helpful. But this place should not be open! Under construction. Room was dirty,carpet was not clean, exposed wire , shower not working properly, shower fixtures broken, no hot water. My family and I did not feel comfortable nor safe in this place. We checked out and booked into another hotel.

We took our grandkids to go swimming to have a great time in the pool was freezing cold and we did not feel very comfortable at all The maximum rate this hotel should be charging is $65 a night and with taxes and everything we paid a good $100 not worth it please do research before going to the motels.

Was switched between 4 different room due to issues. First room ac made a loud noise, tv didn't work and phone didn't work. 2nd room the window frame was completely destroyed and wouldn't close. Glass was held in place by masking tape not to mention being on the 2nd floor. 3rd room had a parking lot light pointed directly in the room window. 4th room had no hot water. Smells like something is burning in the elevator. Building does not seem up to code or ready to be open. Manager stated they have been open one month. WILL NEVER RETURN! HORRIBLE EXPERIENCE FOR BEING A HILTON HOTEL! BEWARE!!!

It was great. The pool heater was not working. It was a little cold. But other than that everything it's great.

Remodel of the rooms is good, it was a great experience

Booked king bed on highest floor. Elevator got jammed going to 2nd and 3rd floor. Me and 2 other guests were stuck about one minute until we forced door open. The front door of my room was open when I walked up to it. Eerie feeling. Door would not shut at all. Plus room reeked of cigarette smoke. Front desk changed my room, moved me to the first floor with 2 queen beds. Walls are thin. You can hear people above walking and across the hall. Dogs barking in rooms. Hotel is near restaurants and freeway I10. Front desk was friendly. Not the best hotel but ok for one night if you avoid the elevator and double check your room door closes.

The property was under remodelation, we arrived late night and there was no body at the reception. The lady came after 20 minutes even when we tried to call the phone contact the first phone number was incorrect. Isn't the lady fault, the hotel had the receptionist attending 2 buildings at that time. I would like to be aware that the hotel there was under renew. The lock of our room didn't work so we only used the little chain to secure the door.

I’m super mad we asked for an extra blanket because the blankets where stained with blood, the extra blanket we got was dirty full of animal hair , I’m allergic to animal hair and I was not able to sleep, I really need help making this right. I’m so disappointed and embarrassed with fiancée. I really want a refund.

Update the hotel . Toilet paper roll would not hold the roll. Asked for a late check. Came back to my room to find the door open and towels and sheet on the floor.

Staff members was very friendly and helpful. But this place should not be open! Under construction. Room was dirty,carpet was not clean, exposed wire , shower not working properly, shower fixtures broken, no hot water. My family and I did not feel comfortable nor safe in this place. We checked out and booked into another hotel.

The bed sheet had urine and smell terrible, nobody that could change the bed, had to do it my self, dirty bathroom and the carpet was disgusting, everything is old, very bad experience!!

Very clean

room was clean, very comfortable, everything was great but they need to train their staff a little better on check in and information for customers, first time i stayed was straight, gave me all the information i needed it, this time i got had to leave a deposit of 50 dollar for room, that the first time i stayed didnt had to do, other than that everything was great.

The hotel did not honor our already paid reservation, they only said “we do not have clean rooms” and denied service. Let’s hope we get our money back

It was clean and comfortable

Everything was new and super clean, super comfy beds

They did not have a king room, which us what i paid for online. The room was not clean in places. Surfaces had been wiped, but were not clean. We could still see cup stains. The carpet was clean, but the hard floor was not clean.

Got the the hotel at 11:30. Told it was just remodel. It was definitely once an old hotel that had been painted over. Shower was nice with body gland shampoo. Bar soap and lotion at the sink outside the shower toilet room. The bed and pillows were extremely comfortable. Wall Lamps on sides of bed didn’t work and the glass shower door was too small for the shower so water was on the bathroom floor when done. Otherwise the towels were clean and soft. Overall positives: towels, bedding and bed were 5 of 5. New carpet and blackout window coverings clean. Rough Paint job on door frames and doors. Breakfast was carbs overall. Some bananas and apples. Yogurt. Otherwise, carbs galore. Would stay again for the price and pets being welcome for a small fee.

Update the hotel . Toilet paper roll would not hold the roll. Asked for a late check. Came back to my room to find the door open and towels and sheet on the floor.

Bottom of shower door allows water to get the bathroom floor too wet. The stay was excellent overall. Staff was wonderful.

Was switched between 4 different room due to issues. First room ac made a loud noise, tv didn't work and phone didn't work. 2nd room the window frame was completely destroyed and wouldn't close. Glass was held in place by masking tape not to mention being on the 2nd floor. 3rd room had a parking lot light pointed directly in the room window. 4th room had no hot water. Smells like something is burning in the elevator. Building does not seem up to code or ready to be open. Manager stated they have been open one month. WILL NEVER RETURN! HORRIBLE EXPERIENCE FOR BEING A HILTON HOTEL! BEWARE!!!

Good area. Shower could not contain water. Big mess. No outlets near the bed. Otherwise, ok.

Remodel of the rooms is good, it was a great experience

Booked king bed on highest floor. Elevator got jammed going to 2nd and 3rd floor. Me and 2 other guests were stuck about one minute until we forced door open. The front door of my room was open when I walked up to it. Eerie feeling. Door would not shut at all. Plus room reeked of cigarette smoke. Front desk changed my room, moved me to the first floor with 2 queen beds. Walls are thin. You can hear people above walking and across the hall. Dogs barking in rooms. Hotel is near restaurants and freeway I10. Front desk was friendly. Not the best hotel but ok for one night if you avoid the elevator and double check your room door closes.

The room is outdated it has holes in the celing by the window shower door does no close, it’s bad

The beds were super comfortable

The property was under remodelation, we arrived late night and there was no body at the reception. The lady came after 20 minutes even when we tried to call the phone contact the first phone number was incorrect. Isn't the lady fault, the hotel had the receptionist attending 2 buildings at that time. I would like to be aware that the hotel there was under renew. The lock of our room didn't work so we only used the little chain to secure the door.

Good customer service

Update the hotel . Toilet paper roll would not hold the roll. Asked for a late check. Came back to my room to find the door open and towels and sheet on the floor.

It's just a musty smelling older place. Worth the price for what we needed . The lady working the desk was top notch in personality and helpfulness.

Bottom of shower door allows water to get the bathroom floor too wet. The stay was excellent overall. Staff was wonderful.

The staff was unable to give me my Hilton points because they needed a manager to do it and the manager wasn’t around. They said they would do it after I left and it still has not been applied. The floor itself was damp near the air conditioner and there were 2 nails coming through the floor. My wife hurt her foot on it and I complained but nothing was done. Just given apologies. No one should stay here.

Friendly staff

Booked king bed on highest floor. Elevator got jammed going to 2nd and 3rd floor. Me and 2 other guests were stuck about one minute until we forced door open. The front door of my room was open when I walked up to it. Eerie feeling. Door would not shut at all. Plus room reeked of cigarette smoke. Front desk changed my room, moved me to the first floor with 2 queen beds. Walls are thin. You can hear people above walking and across the hall. Dogs barking in rooms. Hotel is near restaurants and freeway I10. Front desk was friendly. Not the best hotel but ok for one night if you avoid the elevator and double check your room door closes.

room was clean, very comfortable, everything was great but they need to train their staff a little better on check in and information for customers, first time i stayed was straight, gave me all the information i needed it, this time i got had to leave a deposit of 50 dollar for room, that the first time i stayed didnt had to do, other than that everything was great.

The hotel did not honor our already paid reservation, they only said “we do not have clean rooms” and denied service. Let’s hope we get our money back

The property was under remodelation, we arrived late night and there was no body at the reception. The lady came after 20 minutes even when we tried to call the phone contact the first phone number was incorrect. Isn't the lady fault, the hotel had the receptionist attending 2 buildings at that time. I would like to be aware that the hotel there was under renew. The lock of our room didn't work so we only used the little chain to secure the door.

Good area. Shower could not contain water. Big mess. No outlets near the bed. Otherwise, ok.

Safe

Booked king bed on highest floor. Elevator got jammed going to 2nd and 3rd floor. Me and 2 other guests were stuck about one minute until we forced door open. The front door of my room was open when I walked up to it. Eerie feeling. Door would not shut at all. Plus room reeked of cigarette smoke. Front desk changed my room, moved me to the first floor with 2 queen beds. Walls are thin. You can hear people above walking and across the hall. Dogs barking in rooms. Hotel is near restaurants and freeway I10. Front desk was friendly. Not the best hotel but ok for one night if you avoid the elevator and double check your room door closes.

Got the the hotel at 11:30. Told it was just remodel. It was definitely once an old hotel that had been painted over. Shower was nice with body gland shampoo. Bar soap and lotion at the sink outside the shower toilet room. The bed and pillows were extremely comfortable. Wall Lamps on sides of bed didn’t work and the glass shower door was too small for the shower so water was on the bathroom floor when done. Otherwise the towels were clean and soft. Overall positives: towels, bedding and bed were 5 of 5. New carpet and blackout window coverings clean. Rough Paint job on door frames and doors. Breakfast was carbs overall. Some bananas and apples. Yogurt. Otherwise, carbs galore. Would stay again for the price and pets being welcome for a small fee.

The hotel is really good, they only need to improve the breakfast :)

The room was fine. Breakfast.was not! No coffee 24 hrs as promised. No coffee or spoons. They ran out of muffins, yogurt, everything bagels, by 9:15 and nothing was replenished. It was a very small area. Once there were 2 families of 4 and people had to take food elsewhere to eat.